We liked the shower but no ice or fridge. And our bed broke. Also too noisy. When brought up these issues, was asked by staff member “well would you like to work for us then?” Very rude
The property is in a shopping center so its 3 minute walk to the front door but the staff was super friendly and helpful. The only thing is there is no beach access from the property or atleast I never found a way. But overall the hotel is nice.
The Best Staff, & The Best Location, plenty of food, shopping and near the beach.
Relatively new and in very good condition. Hotel in a convenient location in PV.
AmaIng property located in a shopping center. Staff was very welcoming and attentive. Clean, spacious rooms. About a $5 Uber ride to the malecón.
Awesome customer services. The pool is has a nice view. Clean rooms nice beds great shower head. Breakfast was amazing. Overall all wonderful experience. Above shopping center and 10 away from the main strip.
Excellent at every level. No issues... Excellent staff
Nice hotel, very local. I would say though that the hotel staff knocks on your door about three times early every morning for no good reason.
Had a wonderful time. The hotel was super clean and still feels brand new. Even though, at first, it feels awkward to walk through the mall, it was much better than expected. Everyone was very friendly and the facilities were all great. Breakfast, pool, staff. Wonderful!
Overall amazing stay. Traveled with my partner and our daughter, clean rooms, friendly staff. Very nice being in a mall with having a toddler around. Room service was good. Only downfall was my bathing suit top turned up missing, staff said they tried but couldn’t find it. My fault for leaving the suit hung up with the towels. Overall, amazing stay for the price! Only cost about $3 USD to Uber to downtown PV.
Excellent staff. Nice clean room. Convenient to shopping. The staff was excellent.
the room is very clean, bed is comfortable and the location is excellent to go anywhere. The bus stop is also nearby.
Noisy guests kept up awake all night. Hotel staff was notified. The people went quiet for a few minutes and started partying again. When I complained again in the morning, I barely got any sympathy. I continued to demand a discount on my room for an extra night. I had to fight to even acknowledge they should have kept the drunks quiet. They offered me a free breakfast and 50% off the rate I was paying. I agreed. That afternoon when we were locked out of our room, the front desk wouldn’t honour the deal. I had to start all over again. They wanted to give me half off the rack rate. 20 minutes later, I renegotiated the deal I agreed to that morning. Hotels are selling safe, clean & quiet places to sleep. If I wanted an Air BNB at a fraternity house I would have done that.
Last two night in Vallarta and didn’t realize this new gem Very nice hotel with nice security features with makes you feel very safe Also staff was excellent After checking out we had few hours before having to be at airport and driver said would take us there no problems at all!, When we came back to hotel Ready to go to airport I realized I had left my 2 jackets and sweater in room they gave me key but room was cleaned and housekeeper was gone home but she turned my jackets in making me trust this hotel even more Thank you for excellent service
Nice new hotel in a great location close to shopping and restaurants.
Price confort, great ubication, they give you service of coffee afternoon. The pillows wow.
Located in Las Glorias, Fiesta Inn Puerto Vallarta Isla is adjacent to La Isla and within a mile (2 km) of other popular sights like Cruise Ship Terminal. This 3.5-star hotel has 144 guestrooms and offers an outdoor pool, free in-room WiFi, and a gym. It's connected to a shopping center in central Puerto Vallarta and also close to Malecon and International Convention Center.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe. Full breakfast is offered for a fee each morning from 6 AM to noon.
Guests can expect free WiFi and flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard.
Guests of Fiesta Inn Puerto Vallarta Isla have access to an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 200 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a conference center, a business center, and a terrace.
We liked the shower but no ice or fridge. And our bed broke. Also too noisy. When brought up these issues, was asked by staff member “well would you like to work for us then?” Very rude
The property is in a shopping center so its 3 minute walk to the front door but the staff was super friendly and helpful. The only thing is there is no beach access from the property or atleast I never found a way. But overall the hotel is nice.
Dear Guest, We appreciate the taken to answer our satisfaction survey. We hope to see you back soon. Best Regards,
The Best Staff, & The Best Location, plenty of food, shopping and near the beach.
Buenas tardes, Gracias por sus comentarios, nos ayudarán a mejorar la calidad en el servicio. Saludos y excelente Sábado.
Buenos días, Gracias por sus comentarios, son muy importantes para nosotros. Los esperamos pronto. Excelente Jueves.
Apreciable Huésped, Gracias por su visita y por contestar la encuesta de calidad. Le esperamos pronto de regreso en esta su casa. Respetuosamente,
Relatively new and in very good condition. Hotel in a convenient location in PV.
Dear Guest, We appreciate the taken to answer our satisfaction survey. We hope to see you back soon. Kind Regards,
AmaIng property located in a shopping center. Staff was very welcoming and attentive. Clean, spacious rooms. About a $5 Uber ride to the malecón.
Dear Guest, We appreciate the taken to answer our satisfaction survey. We hope to see you back soon. Best Regards,
Apreciable Huésped, A nombre de la familia Fiesta Inn Puerto Vallarta, agradecemos su visita. Esperamos recibirle nuevamente en estas su casa. Respetuosamente,
Awesome customer services. The pool is has a nice view. Clean rooms nice beds great shower head. Breakfast was amazing. Overall all wonderful experience. Above shopping center and 10 away from the main strip.
We appreciate your comments and the time taken to answer our satisfaction survey ,we are encouraged to continue striving to achieve the total satisfaction of our guests. We hope to see you back soon.
Excellent at every level. No issues... Excellent staff
Thank you very much for your comments, we are glad that you had a pleasure stay. We hope you can come back soon. Regards.
Estimado Huésped, A nombre de la familia Fiesta Inn, agradecemos su visita. Gracias por darnos sus comentarios, a los cuales daremos debido seguimiento. Hasta pronto. Respetuosamente,