Casa Dona Susana

Adults-only beach hotel with outdoor pool

VIP Access

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Where to?

Dates

July 2025

August 2025

Premium bedding, in-room safe, individually decorated, blackout drapes

Overview
Rooms
Location
Policies

Excellent

Popular amenities

All inclusive
24/7 front desk
Room service

Explore the area

Manuel M Dieguez No 171, Puerto Vallarta, JAL, 48380

Playa de los Muertos
‪2 min walk‬
Los Muertos Pier
‪2 min walk‬
Malecon
‪16 min walk‬
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
‪10 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Standard Room, 1 King Bed

Very good

Sleeps 2
1 King Bed

About the neighborhood

Puerto Vallarta

Located in Romantic Zone, Casa Dona Susana is adjacent to Playa de los Muertos and within a mile (2 km) of other popular sights like Malecon. This 3.5-star hotel has 42 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

Playa de los Muertos - 2 min walk - 0.1 miles
Los Muertos Pier - 2 min walk - 0.1 miles
Olas Altas Street - 2 min walk - 0.1 miles
Cuale Island - 7 min walk - 0.4 miles
Malecon - 16 min walk - 0.9 miles

Getting around

Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 29 min drive

Restaurants

‪Pancho's Takos - ‬2 min walk
‪Starbucks - ‬2 min walk
‪Lix by Xocodiva - ‬2 min walk
‪Tuna Azul - ‬2 min walk
‪Joe Jack's Fish Shack - ‬2 min walk

About this property

Casa Dona Susana

Adults-only beach hotel with outdoor pool

Guests of Casa Dona Susana enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. You'll find limited parking. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Other amenities at this adults-only hotel include a porter/bellhop, wedding services, and a garden.

Guests can expect free WiFi and LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include safes and ironing boards.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Pool
All inclusive
Spa
Kids pool

$123 nightly

Jul 9 - Jul 10

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Limited onsite parking

Food and drink

A restaurant
Snack bar/deli

Things to do

Outdoor pool

Conveniences

24-hour front desk

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Garden
Terrace

Accessibility

Elevator

4 floors
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

LED TV with cable channels

Food and drink

Room service

Air conditioning
Individual decor
Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Guests who book an all-inclusive rate plan will receive all meals and drinks at the restaurants and bars located at the hotel next door.

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Children and extra beds

This is an adults-only property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.

Additional information about polices, regulations, and more:

Pool access available from 10 AM to 10 PM.
Nearby construction work may cause some noise disturbance.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Casa Dona

Casa Dona Susana

Casa Dona Susana Hotel

Casa Dona Susana Hotel Puerto Vallarta

Casa Dona Susana Puerto Vallarta

Casa Susana

Dona Casa

Dona Casa Susana

Dona Susana

Susana Casa

Casa Dona Susana Hotel

Casa Dona Susana Puerto Vallarta

Casa Dona Susana Hotel Puerto Vallarta

Frequently asked questions

Can I book all-inclusive options at Casa Dona Susana?

Casa Dona Susana has all inclusive rates that come with all meals and onsite activities included.

Is a free cancellation option available at Casa Dona Susana?

Casa Dona Susana provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What can I see within easy reach of Casa Dona Susana?

This hotel is situated in Romantic Zone, just steps from Playa de los Muertos and Los Muertos Pier, and within a short walk of Olas Altas Street. You'll also find Malecon and Cruise Ship Terminal within a short drive.

Will I be able to park at Casa Dona Susana?

Yes, though parking is limited.

Does Casa Dona Susana include a casino?

No, Casa Dona Susana doesn't have a casino.

Is there an indoor pool at Casa Dona Susana?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10 AM and 10 PM.

What do couples enjoy most about Casa Dona Susana?

Amenities that appeal to couples at this adults-only hotel include premium bedding and a turndown service along with an outdoor pool.

Does Casa Dona Susana have a hot tub?

No, there isn't a spa tub at this hotel.

Does Casa Dona Susana feature a restaurant that includes a breakfast menu?

No, Casa Dona Susana doesn't have a restaurant that serves breakfast.

Does Casa Dona Susana allow pets to stay for free?

No, pets aren't allowed at Casa Dona Susana.

Are there connecting rooms at Casa Dona Susana?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Casa Dona Susana?

The closest major airport to Casa Dona Susana is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 8.7 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Casa Dona Susana?

No, there aren't any guestrooms with balconies at Casa Dona Susana.

Does Casa Dona Susana host weddings?

Take advantage of the wedding venue at Casa Dona Susana if you plan to say "I do" during your trip.

Casa Dona Susana Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

4/10 Poor

Mark

May 6, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Unit in disrepair Bath faucet loose AC dripped every day all over unit floor

Stayed 3 nights in May 2025

6/10 Okay

Todd

Apr 1, 2025

Liked: Staff & service

Great central location in the romantic zone close to dining and shopping. The pool area was quiet and beautifully maintained with ample lounge chairs. The pool lounge was open during the day to order drinks and food. My room was very basic with no real windows to see outside unless you opened the curtained window to the courtyard which allowed everyone to see directly into the room. The courtyard seemed to amplify sound into the room, so it got noisy at times. There was only a table with two wood chairs for seating. I would definitely get an upgraded room if I were to stay again.

Stayed 8 nights in Mar 2025

10/10 Excellent

ann

Mar 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It was comfortable and convenient and loved the roof top deck with the delicious food offerings. Would stay there again

Stayed 3 nights in Mar 2025

10/10 Excellent

Michael, Land O' Lakes

Traveled with partner

Mar 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and quiet. Well located. Good breakfast. Helpful staff.

Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Mar 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love casa Dona Susana as it is quiet and part of the Los Arcos complex with all the amenities, pools and beach.

Stayed 3 nights in Mar 2025

2/10 Terrible

Mathew

Mar 25, 2025

Stayed 5 nights in Mar 2025

10/10 Excellent

Brian Peter

Traveled with partner

Mar 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved being here. Will stay here again in the future.

Stayed 7 nights in Mar 2025

10/10 Excellent

Florencio

Mar 24, 2025

Stayed 5 nights in Mar 2025

10/10 Excellent

Janice, Grand Haven

Traveled with family

Mar 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We just love this hotel. Have gone there many many times

Stayed 14 nights in Mar 2025

10/10 Excellent

Brent

Traveled with group

Mar 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do it

11 out of 10 loved. Great value + excellent staff. Much better than the Almar down the road 👏👏.

King style bedroom. Look at the towel swans 🦢. Kinky.

Stayed 1 night in Mar 2025

6/10 Okay

Lillian

Traveled with partner

Mar 20, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Shower had no pressure, the All inclusive is located in another facility, rooms are damp, not as advertised

Stayed 7 nights in Mar 2025

10/10 Excellent

Dennis

Mar 19, 2025

Liked: Cleanliness, property conditions & facilities

All staff welcoming friendly and reliable . I will definitely be back ! Thanks so much

Stayed 3 nights in Mar 2025

10/10 Excellent

Maricela

Traveled with partner

Mar 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Small, quaint, no-frills hotel with beautiful Mexican features like tile, statues, and most important the tree that is in the middle of the hotel and goes all the way to the terrace on the fourth floor. I loved drinking my morning cup of coffee listening to the birds that gathered in the tree ❤️

Stayed 6 nights in Mar 2025

10/10 Excellent

Lisa

Traveled with group

Mar 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value!

Great quiet location just off all the main areas you want to see in PVR, beach is a block away, amazing bars and restaurants 2 blocks away, safe neighborhood. Cute courtyard, quiet pool on roof top, amazing buffet breakfast at sister property on the beach. Friendly staff let us check in a little early, and check out a little late. Would definitely recommend and stay here again. Only negative is room did not have a window but that meant great sleep!

Stayed 1 night in Mar 2025

10/10 Excellent

JOHN

Mar 18, 2025

Liked: Staff & service, property conditions & facilities

Convenient location

Stayed 4 nights in Mar 2025

10/10 Excellent

Elza, Calgary

Mar 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Mar 2025

10/10 Excellent

Stephanie Marie

Traveled with partner

Mar 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everyone is always so nice and helpful. Our upgrades were an amazing surprise!

Stayed 8 nights in Mar 2025

10/10 Excellent

Wendy

Traveled with partner

Mar 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Have stayed twice in last month very clean staff are excellent All was very good Nothin

Stayed 2 nights in Mar 2025

10/10 Excellent

Debbie

Traveled with group

Mar 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

Fantastic hotel! Very chill and the staff is amazing. Loved the pool, never to busy.

Stayed 7 nights in Mar 2025

8/10 Good

Katy

Traveled with partner

Mar 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property friendly staff.close to everything.

Stayed 3 nights in Mar 2025

10/10 Excellent

james

Traveled with partner

Mar 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our second stay here. People are friendly lots a choices for eating out. Everything within walking distance. We will comeback definitely.

Stayed 14 nights in Feb 2025

4/10 Poor

Sherrie

Mar 14, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

I found this property very loud there was construction and a lot of barking dogs. And the room had mold.

Stayed 10 nights in Mar 2025

10/10 Excellent

alan

Mar 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

10/10 Excellent

Carissa

Traveled with partner

Mar 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great stay! The staff are so friendly and helpful. The hotel is clean, and quiet, but still in the middle of it all. We had a really relaxing week. Would absolutely come back!

Stayed 6 nights in Feb 2025