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Casa Dona Susana

3.5 star property
VIP Access

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Photo gallery for Casa Dona Susana

Restaurant
Front of property
Bar (on property)
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Room service
  • Housekeeping

Explore the area

View in a map
Manuel M Dieguez No 171, Puerto Vallarta, JAL, 48380
  • Place, Playa de los Muertos
    ‪2 min walk‬
  • Place, Olas Altas Beach
    ‪2 min walk‬
  • Place, Los Muertos Pier
    ‪2 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, individually decorated, blackout drapes

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, individually decorated, blackout drapes

Standard Room, 1 King Bed

8.0 out of 10
Very good
(73 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Puerto Vallarta

Located in Romantic Zone, Casa Dona Susana is next to popular attractions like Playa de los Muertos and Los Muertos Pier. This 3.5-star hotel has 42 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Olas Altas Street - 1 min walk - 0.1 miles
  • Playa de los Muertos - 2 min walk - 0.1 miles
  • Olas Altas Beach - 2 min walk - 0.1 miles
  • Los Muertos Pier - 2 min walk - 0.1 miles
  • Cuale Island - 5 min walk - 0.3 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 29 min drive

Restaurants

  • ‪Tuna Azul - ‬1 min walk
  • ‪Pancho's Takos - ‬2 min walk
  • ‪Republic - ‬2 min walk
  • ‪Margarita Grill - ‬2 min walk
  • ‪Joe Jack's Fish Shack - ‬2 min walk

About this property

Casa Dona Susana

Guests of Casa Dona Susana enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. You'll find limited parking. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Other amenities at this adults-only hotel include a porter/bellhop, wedding services, and a garden.
Guests can expect free WiFi and LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include safes and ironing boards.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who book an all-inclusive rate plan will receive all meals and drinks at the restaurants and bars located at the hotel next door.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • This is an adults-only property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 10 AM to 10 PM.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Casa Dona
Casa Dona Susana
Casa Dona Susana Hotel
Casa Dona Susana Hotel Puerto Vallarta
Casa Dona Susana Puerto Vallarta
Casa Susana
Dona Casa
Dona Casa Susana
Dona Susana
Susana Casa
Casa Dona Susana Hotel
Casa Dona Susana Puerto Vallarta
Casa Dona Susana Hotel Puerto Vallarta

Frequently asked questions

Can I book all-inclusive options at Casa Dona Susana?

Casa Dona Susana has all inclusive rates that come with all meals and onsite activities included.

How much does it cost to stay at Casa Dona Susana?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Casa Dona Susana on Jun 22, 2026 start from $97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Casa Dona Susana?

Casa Dona Susana provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What can I see within easy reach of Casa Dona Susana?

This hotel is situated in Romantic Zone within a 10-minute walk of Playa de los Muertos and Bay of Banderas. You'll also find Malecon and Garza Blanca Beach within a short drive.

Is parking available on site at Casa Dona Susana?

Yes, though parking is limited parking.

Does Casa Dona Susana include a casino?

No, Casa Dona Susana doesn't have a casino.

Is there an indoor pool at Casa Dona Susana?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10 AM and 10 PM.

What amenities will couples enjoy at Casa Dona Susana?

Amenities that appeal to couples at this adults-only hotel include premium bedding and turndown service along with an outdoor pool.

Are there hot tubs at Casa Dona Susana?

No, this hotel doesn't have a spa tub.

Does Casa Dona Susana feature a restaurant that includes a breakfast menu?

No, Casa Dona Susana doesn't have a restaurant that serves breakfast.

Does Casa Dona Susana allow pets to stay for free?

No, pets aren't allowed at Casa Dona Susana.

Are there connecting rooms at Casa Dona Susana?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Casa Dona Susana?

The closest major airport to Casa Dona Susana is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 8.5 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Casa Dona Susana?

No, you won't find guestrooms with balconies at Casa Dona Susana.

Does Casa Dona Susana host weddings?

Take advantage of the wedding venue at Casa Dona Susana if you plan to say "I do" during your trip.

Casa Dona Susana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1000 reviews
Rating 8 - Good. 245 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

shirley

Liked: Cleanliness, staff & service, amenities
Location was great
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Lucas

Liked: Cleanliness, staff & service, amenities
Good parnership with other hotels around it, including in front of the beach
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Fantastic hotel for the price - the all-inclusive option was a nice plus as well.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Brian Peter

Liked: Cleanliness
We enjoyed our stay there. Pool was great snd location is wonderful
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique hotel. Enjoyed our stay very much.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Patricia Alejandra Martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff was very friendly and welcoming.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeat customer like the area the charm and the friendly staff
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, nice and friendly staff☺️
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Wonderful staff!
Stayed 15 nights in Dec 2025
Verified

8/10 Good

Michael

Liked: Amenities
Great location. Surprisingly quiet at night.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ken and Charlene

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and very accommodating. Wonderful pool and food/bev service. Clean rooms, great hot water and cool AC. Rooms are on the smaller side but ideal for solo traveller who plans to be outdoors! Easy check in and out and fantastic location!!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Anthony J

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a good stay. I enjoyed I was able to know the area well becuase of my hotel.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed in this hotel 4 times now and would definitely stay again, it’s location is great and the staff are always friendly and helpful
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Gail

Liked: Amenities
The staff was very nice.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Everything went smoothly during my stay.
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
room always clean, hard working staff everywhere,great food and drinks.
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Boutique hotel that is a quiet respite, yet in the heart of the action.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room if a bit compact, quiet, AC worked fine, room was clean, location was great.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
The room was clean, though quite small. The staff members are always friendly and helpful.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient , perfect location and the staff members were great.
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Dominic

Liked: Property conditions & facilities
Nice and quiet place. Perfect location. Rooftop terrace very nice. Standard room very small, in need for renovational and with little space for clothes. Pool water a little too warm.
Stayed 12 nights in Jan 2026
Verified

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 would recommend, 2 minute walk to the beach, and shops all around. Super pretty hotel the agriculture was beautiful.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities
Always a pleasant experience. The courteous staff offered us an early check in without us even asking.
Stayed 4 nights in Jan 2026

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