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Recent guest reviews

I really enjoyed how friendly everyone was. The hotel was very clean and convenient. Food was amazing with a lot of options.

The place was great , main kitchen can use better food but all in all it’s a good place for family

Very happy with our stay, the hotel was very nice, clean, food was great, staff was friendly and nice. Loved how they don’t harass you with time share. The beach was beautiful. Overall very happy and would return.

Overall good hotel and beach experience (especially bc the beach was clean and safe). The food and drinks were inconsistent but our main problem was that none of the restaurants had any AC and this is a problem during the hot months (we stayed weekend before July 4th) and the daily rain was actually not a problem and often provided some relief from the heat. They had nightly entertainment but it was more solo acts not big productions (one night was a full Mariachi Band @ their convention center). Location is 30-40 minutes from town via taxi/uber and felt safe. Only one restaurant required reservations (was not the best meal though) and we liked the room service meals, food trucks, and seafood Cocomar restaurant. Had quick grab near lobby and an ice cream place open everyday. Would stay again.

Good food but most of the restaurants and lounges don’t have A/C or it is barely on so it can get uncomfortable while eating or drinking.

Food options for vegetarians were very limited. Similar/Repetitive menu in buffet. Finding seating at restaurants was often hard.

Beautiful resort!! I did my homework before I booked this resort and I know I did great!! I’m a picky mom when I have a 9 and a 7 year old boys. Everything about this resort was above and beyond. Location, beach, staff, THE BEACH (did I say the beach?) amazing!! My kids and I were greeted with professionalism and kindness. They were always checking up on us as we were locals or regulars! Seriously this is a resort I want to come back to again and again. Room was immaculately cleaned. We felt safe and secured and within a family community that is hardly to explain. We felt like home.

This property was very beautiful overall. It was nice that the beach was our own secluded area. I liked that there were not other properties right on top of Hilton. However they could improve the land the is surrounding Hilton as it seemed pretty dirty and sometimes would smell the further you walked down the beach.

We absolutely loved this property. It was amazing from the lobby, to the pool, to the entertainment. My only complaint was the hot tub was broken the night before we left. But otherwise we loved the property. Food was pretty good for it being an all inclusive. And the beach was nice and excluded from major crowds and vendors. We highly recommend this hotel and would stay again.

Overall a wonderful experience. The food was above expectations for an all-inclusive. The only disappointments were the very noisy Asian restaurant and slow service at the Italian restaurant.

BEST VIEWS

Overall great place. You have to make a reservation at steak house & girl at front desk who makes them is rude. Food was good but the steak place is not air conditioned. Mojito lounge was also not air conditioned. More bartenders needed at pool bar. Victor was amazing.

Carretera Barra de Navidad Km 4.5 Puerto Vallarta JAL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining
  • Spa

Located in South Zone, Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta is adjacent to Bay of Banderas and a short stroll from Punta Negra Beach. This 444-room, 4.5-star property has 2 outdoor pools along with a full-service spa and a restaurant.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe.


Rooms

50-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free minibar items, balconies, and sitting areas.


Property features

Guests of Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta have access to a full-service spa, 2 outdoor pools, and a gym. If you drive, put free valet parking to good use. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this all-inclusive property include a sauna, free WiFi in public areas, and conference space.

Room options

Superior Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Partial Sea View

1 King Bed | Sleeps 2

Premium Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Club Room, 2 Queen Beds, Bathtub

2 Queen Beds | Sleeps 4

Guest reviews for Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

Everyone (20) Couples (16) Family (17)
5
Everyone

By on Jul 31, 2023

Review comment responded on Aug 1, 2023

Dear Adissu family, We are grateful to have been chosen by you as your recent vacation destination. We are glad to hear your stay has been pleasant and you've had a wonderful time with us!We will be honored to welcome you soon, pamper you, and create more memorable experiences in our Paradise in Puerto Vallarta!Best wishes, Hilton Vallarta Riviera All inclusive Resort.

5
Family

I really enjoyed how friendly everyone was. The hotel was very clean and convenient. Food was amazing with a lot of options.

By on Jul 21, 2023

Review comment responded on Jul 21, 2023

Dear Noor family, We are grateful to have been chosen by you as your recent vacation destination. We are glad to hear your stay has been pleasant and you've had a wonderful time with us!We will be honored to welcome you soon, pamper you, and create more memorable experiences in our Paradise in Puerto Vallarta!Best wishes, Hilton Vallarta Riviera All-Iinclusive Resort.

4
Family

The place was great , main kitchen can use better food but all in all it’s a good place for family

By on Jul 18, 2023

Review comment responded on Jul 18, 2023

Dear Jonathan and family, We are grateful to have been chosen by you as your recent vacation destination. We are glad to hear your stay has been pleasant and you've had a wonderful time with us!We will be honored to welcome you soon, pamper you, and create more memorable experiences in our Paradise in Puerto Vallarta!Best wishes, Hilton Vallarta Riviera All Inclusive Resort.

5
Family

Very happy with our stay, the hotel was very nice, clean, food was great, staff was friendly and nice. Loved how they don’t harass you with time share. The beach was beautiful. Overall very happy and would return.

By on Jul 12, 2023

Review comment responded on Jul 12, 2023

Dear Elana and family, We are grateful to have been chosen by you as your recent vacation destination. We are glad to hear your stay has been pleasant and you've had a wonderful time with us!We will be honored to welcome you soon, pamper you, and create more memorable experiences in our Paradise in Puerto Vallarta!Best wishes, Hilton Vallarta Riviera All Inclusive Resort.

4
Everyone

Overall good hotel and beach experience (especially bc the beach was clean and safe). The food and drinks were inconsistent but our main problem was that none of the restaurants had any AC and this is a problem during the hot months (we stayed weekend before July 4th) and the daily rain was actually not a problem and often provided some relief from the heat. They had nightly entertainment but it was more solo acts not big productions (one night was a full Mariachi Band @ their convention center). Location is 30-40 minutes from town via taxi/uber and felt safe. Only one restaurant required reservations (was not the best meal though) and we liked the room service meals, food trucks, and seafood Cocomar restaurant. Had quick grab near lobby and an ice cream place open everyday. Would stay again.

By on Jul 9, 2023

Review comment responded on Jul 10, 2023

Dear Minh family, We are grateful to have been chosen by you as your recent vacation destination. We are glad to hear your stay has been pleasant and you've had a wonderful time with us!We will be honored to welcome you soon, pamper you, and create more memorable experiences in our Paradise in Puerto Vallarta!We will communicate with our maintenance team and restaurants to improve A/C and culinary choices. Best wishes, Hilton Vallarta Riviera All Inclusive Resort.

4
Family

Good food but most of the restaurants and lounges don’t have A/C or it is barely on so it can get uncomfortable while eating or drinking.

By on Jun 26, 2023

Review comment responded on Jun 27, 2023

Thank you so much for your feedback, we will address it to the correct area, we hope to serve you in the future.Best regards

5
Everyone

By on Mar 27, 2023

Review comment responded on Apr 18, 2023

Hello Eleanor,We appreciate your time to rate your experience at Hilton Vallarta Riviera, your opinion is important to us, as it helps more users to get to know us better, we are honored to know that you have enjoyed your stay along our amenities and service of our valuable Team Members.We look forward to welcoming you on your next visit to Puerto Vallarta and continuing to share memorable experiences.Pilar Tapia-CaamanoGeneral ManagerHilton Vallarta Riviera All-Inclusive Resort

3
Family with small children

Food options for vegetarians were very limited. Similar/Repetitive menu in buffet. Finding seating at restaurants was often hard.

By on Dec 31, 2022

Review comment responded on Jan 3, 2023

Greetings Sanjeev,Thank you for taking the time to share your valuable feedback. We are sorry that you encountered inconsistencies regarding our dining options. We always want to provide thoughtful, helpful service, and we will review your concerns with the appropriate team members.We do hope to have the opportunity to welcome you back whenever you return to Puerto Vallarta.Pilar Tapia-CaamanoGeneral ManagerHilton Vallarta Riviera All-Inclusive Resort

5
Family

Beautiful resort!! I did my homework before I booked this resort and I know I did great!! I’m a picky mom when I have a 9 and a 7 year old boys. Everything about this resort was above and beyond. Location, beach, staff, THE BEACH (did I say the beach?) amazing!! My kids and I were greeted with professionalism and kindness. They were always checking up on us as we were locals or regulars! Seriously this is a resort I want to come back to again and again. Room was immaculately cleaned. We felt safe and secured and within a family community that is hardly to explain. We felt like home.

By on Dec 27, 2022

Review comment responded on Jan 3, 2023

Hello Xhani,We appreciate your time to rate your experience at Hilton Vallarta Riviera, your opinion is important to us, as it helps more users to get to know us better, we are honored to know that you have enjoyed your stay along our amenities and service of our valuable Team Members.We look forward to welcoming you on your next visit to Puerto Vallarta and continuing to share memorable experiences.Pilar Tapia-CaamanoGeneral ManagerHilton Vallarta Riviera All-Inclusive Resort

3
Everyone

By on Dec 12, 2022

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

Carretera Barra de Navidad Km 4.5, Puerto Vallarta, JAL 48390
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