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Recent guest reviews

Staff was very attentive and friendly. The hotel is at walking distance from the marina.

For us as Americans there was so much Spanish speaking around the pool activities we deleted from any of those activities. The food in the restaurants was about a 3 star restaurant the portions were small and the verity was the same every night in each restaurant would like to see more verity

I loved the rooftop pool I didnt like that I couldnt find anything to eat at 5:45pm

Staff was very friendly and always available for you. Staff will go out of their way to make you feel appreciated and comfortable. Food was DELICIOUS! My boyfriend and I enjoyed our stay here and will be returning!

The property was very nice, the staff was amazing only suggestions would be about the food. Wasn’t always the best things to eat. One more improvement would be to have the pools and bars on the adult side only to stay open later. I believe the pool closed at 9-9:30 and the bar closed around 11.

This Resort ruined my entire trip. Orbitz advertised this amazing place but it was opposite of that. First off, This place is under construction and its loud way too early. they mentioned 7 restaurants, There was only two for dinner with reservations only and a buffet that was in the center of the resort open to flies and animals at all times. Room service charges you to bring you food and on top of that they limit you what you can get. We were not greeted nor given any information about the resort when we first got there and anytime we asked anything they simply pointed towards a direction. We were also told we were not allowed to visit the sister property or their services at all. our reservation was for an ocean view, and that was not given to us, even after we asked for a new room. the best thing about this place was the Italian Restaurant staff, they were beyond nice and made each night's dinner pleasant. Drinks and everything else is a waste, everything is just cheap alcohol. I just don't see why this place has 4 stars, we spent our entire trip on tours to avoid being in this resort.

Overall ok hotel but does not lool like the images- their was a construction next door also. The food was not very good and the drinks had 0 alcohol. I thing they are watered down. I specifically asked for a tequila on the rocks to try it out and i could drink it all like it was water and didnt even feel anything, my mom tried and it was the same thing for her. I dont recommend this place and we were very disappointed.

I liked that they had a swim up bar and the staff was so attentive. I even left something by accident and they returned it to me promptly. They constantly were asking me how everything was going. Everything was clean. The buffet was delicious. I like the mini bar in the rooms.

We’ve been going to CPG for 9 years, it gets better every year. Can’t wait for the other part of the hotel to open. Staff is always great, Antoinette, Lulu, Jose, they rock. See you in November. Joy

lots of restaurants, pools, bars, right on the beach. great staff

Nice small property. Great service by the staff and great location.

The property is beautiful and the location on the beach is very nice as well. The workers are very friendly. The only thing we were a little disappointed in was the cleanliness of the pool and hot tub on the adult side of the resort.

This staff is friendly, make you feel like family. This is my second time at this resort. Love it.

Food was good, plenty of food at all meals. Fun place to be. Staff is great, helpful and friendly.

If they want to continue to market this resort as "Golden" and "adults only" they need to raise the registration age to 25 years old. Our first time at "adult only" resort, and there was more drama than anywhere we have ever been. There are some SIMPLE things they could do to make their resort much more appealing, but they have to be open to listening to suggestions.

This was not my first trip to Crown Paradise. The staff is friendly and helpful. On my recent visit, I did however encounter a problem at check in. They placed my sister and I in a room with one bed, I have specified 2 beds on my reservation. They did offer to let me move to the 1st floor which I declined (the view is not as good from the 1st floor). We had to stay one night in the room with one bed before moving to another room the next day. They did fix the problem but it was inconvenient to move to another room the next day. Other than that one issue, my stay was fantastic as usual. I recommend Crown Paradise and will return again.

Av. de las Garzas Puerto Vallarta JAL

Hotel highlights

  • Walking distance to Cruise Ship Terminal
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Cruise Ship Terminal is a short stroll from Crown Paradise Golden Puerto Vallarta All Inclusive, and other popular attractions like Bay of Banderas are within a few miles (5 km). This 216-room, 4-star property welcomes guests with 7 restaurants, a full-service spa, and an outdoor pool.


Dining

This property is home to 7 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service.


Rooms

All 216 recently renovated rooms provide free minibar items, balconies, and iPod docks. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and free bottled water are also standard.


Property features

At Crown Paradise Golden Puerto Vallarta All Inclusive, guests enjoy a full-service spa, a nightclub, and an outdoor pool. There's free parking if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this adults-only property include a fitness center, a spa tub, and an outdoor tennis court.

Room options

Jacuzzi Room

King 1 | Sleeps 2

Golden Suite Jacuzzi

King 1 | Sleeps 2

Deluxe Room, Oceanfront

Full 2 | King 1 | Sleeps 3

Deluxe Room, Ocean View

Full 2 | King 1 | Sleeps 3

Guest reviews for Crown Paradise Golden Puerto Vallarta All Inclusive

Everyone (69) Couples (197) Business (2) Family (28) Friends (43) Other (29)
4
Families Families

Staff was very attentive and friendly. The hotel is at walking distance from the marina.

By , from Manassas, VA on Sep 22, 2019

3
Families

For us as Americans there was so much Spanish speaking around the pool activities we deleted from any of those activities. The food in the restaurants was about a 3 star restaurant the portions were small and the verity was the same every night in each restaurant would like to see more verity

By on Sep 18, 2019

Review comment responded on Oct 18, 2019

Dear John, Thank you very much for sharing your kind review. We are very sorry if we did not meet completely your expectations, we would like to share you that there are some seasons that we are host for national guests, nevertheless we are home from everybody, such as national as foreign guests. We hope to welcoem you back and have a better experience among us. Kind regards.

5
Friends

I loved the rooftop pool I didnt like that I couldnt find anything to eat at 5:45pm

By on Aug 30, 2019

5
Everyone

By on Aug 26, 2019

5
Partner Couples

Staff was very friendly and always available for you. Staff will go out of their way to make you feel appreciated and comfortable. Food was DELICIOUS! My boyfriend and I enjoyed our stay here and will be returning!

By on Aug 13, 2019

Review comment responded on Sep 1, 2019

Dear Guest, Thank you very much for choosing us to spend your holidays in Puerto Vallarta. We are very happy to read you had a wonderful time among us enjoying of every service, amenity and facility that we do provide. We are looking forward welcome you back in a near future. Kind regards.

3
Everyone

By on Jul 31, 2019

Review comment responded on Sep 1, 2019

Dear Guest, Thank you very much for choosing us to spend your holidays in Puerto VAllarta. On the other hadn, we are very sorry to read that we did not meet your expectations, all our staff is working hard to provide a comfortable service, coupled with this, we have had a lot of renovations to provide the best in hotel industry. Thank you again for your review and we hope to welcome you back in a near future and be able to enjoy our progress. Kind regards.

4
Partner Couples

The property was very nice, the staff was amazing only suggestions would be about the food. Wasn’t always the best things to eat. One more improvement would be to have the pools and bars on the adult side only to stay open later. I believe the pool closed at 9-9:30 and the bar closed around 11.

By on Jul 5, 2019

Review comment responded on Jul 27, 2019

Dear Guest, Thank you very much for choosing us to spend your holidays in Puerto Vallarta. On the other hand we are very pleased to learn through your kind assessment you had a memorable stay with us. We have taken into consideration your kind sugestions. We are looking forward welcome you back in a near future. Kind regards.

1
Families

This Resort ruined my entire trip. Orbitz advertised this amazing place but it was opposite of that. First off, This place is under construction and its loud way too early. they mentioned 7 restaurants, There was only two for dinner with reservations only and a buffet that was in the center of the resort open to flies and animals at all times. Room service charges you to bring you food and on top of that they limit you what you can get. We were not greeted nor given any information about the resort when we first got there and anytime we asked anything they simply pointed towards a direction. We were also told we were not allowed to visit the sister property or their services at all. our reservation was for an ocean view, and that was not given to us, even after we asked for a new room. the best thing about this place was the Italian Restaurant staff, they were beyond nice and made each night's dinner pleasant. Drinks and everything else is a waste, everything is just cheap alcohol. I just don't see why this place has 4 stars, we spent our entire trip on tours to avoid being in this resort.

By on May 27, 2019

Review comment responded on Jun 3, 2019

Dear Miguel, Thank you very much for your honest feedback. We have taken notes about some issues, such like amenities that the webpage Orbitz shows and, unfotunately we do not have, as: 7 restaurants and extra charge of room service. On the other hadn, e are very sorry if the information of our hotel was not shared, this is provided by the staff in Information Desk, located next to Concierge Desk. Again, we appreciate your review and we are sorry that we did not meet your expectations; all our team works hard to provide memorable experiences, nevertheless this time we fell short of. Kind regards.

1
Families

Overall ok hotel but does not lool like the images- their was a construction next door also. The food was not very good and the drinks had 0 alcohol. I thing they are watered down. I specifically asked for a tequila on the rocks to try it out and i could drink it all like it was water and didnt even feel anything, my mom tried and it was the same thing for her. I dont recommend this place and we were very disappointed.

By on May 20, 2019

Review comment responded on May 24, 2019

Dear guest, Thank you very much for choosing us to spend your holidays in Puerto Vallarta. On the other hand, we are very sorry if we did not meet your expectations, mainly with our drinks offer. We would like to share you that all our bartenders prepare the drinks following the recipe according to our 10 oz glass, however we do have guests that bring their own recipient a bit bigger. We hope to welcome you back in a near future and enjoy our progress. Kind regards.

5
Friends

I liked that they had a swim up bar and the staff was so attentive. I even left something by accident and they returned it to me promptly. They constantly were asking me how everything was going. Everything was clean. The buffet was delicious. I like the mini bar in the rooms.

By , from North Hollywood on May 16, 2019

Review comment responded on May 24, 2019

Dear Diego, Thank you very much for choosing us to spend your holidays. We are very happy to read you had a memorable stay among us. We are looking forward welcome you back in a near future for another great experience. Kind regards.

Crown Paradise Golden Puerto Vallarta All Inclusive

Av. de las Garzas, Puerto Vallarta, JAL 48333
url importing https://www.orbitz.com/Puerto-Vallarta-Hotels-Crown-Paradise-Golden-Puerto-Vallarta-All-Inclusive.h117967-p2.Hotel-Reviews