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Crown Paradise Golden Puerto Vallarta All Inclusive

4.0 out of 5.0

Recent guest reviews

The pictures and video we saw before going are high quality and a little deceiving. The hotel staff was great! The hotel is much older than it appears. The food was bland and hit and miss with our group. Breakfast was very good. Overall we had a good time. While we made friends with a few of the vendors expect to be asked to purchase items nonstop all day long.

The hotel location is great! The beautiful beach is right at your footsteps with beach cabanas, cool bars, a large swimming pool and great views to the ocean. Make sure you get a oceanfront room. The food was excellent, healthy and fresh. The service was great by the front desk, the maids, waiters and bartenders. Everyone made sure you were happy. The place was very clean and well kept.

We will definitely come back to this all-inclusive resort right on the beach in Puerto Vallarta. It's a extremely good value for all you get. We took our 3 young adult children and all had a great time. Hadn't been to Mexico in about 20 years because of concerns of drinking water, safety, etc., but decided to give it a shot based on recent positive feedback from friends. There's plenty of bottled water around, but we also drank the water, juices, ice included, served in the restaurants and was never a problem for any of us. They provide bottled water and sodas in the room too. We ventured out to the shopping mall nearby where the cruise ships dock which is a short walk from the resort and felt safe. The best way to describe the resort is like a cruise ship, only on dry land with not only food, but drinks included. The free nightly club entertainment is short of top-notch, but very fun for all ages, and only an hour long. We stayed at the Crown Paradise Golden which is for adults, but they have the adjacent Crown Paradise Club for families with kids and it's the same kind deal depending on the age makeup of your family. We experienced nothing negative and will highly recommend it to family and friends.

Nice place the buffet was smaller but you have full access to the larger one

95% of hotel staff were very friendly and helpful. We had a great view of the ocean on the 6th floor (Golden). When we arrived we were greeted with some topical drinks and quickly checked in. The bellman Carlos was very helpful showing us our room and the features of the hotel. Air conditioning in the room struggled to keep the room at a comfortable temp in the afternoon. Pools were great and they had activities in the afternoon (bingo, volleyball, etc.). You have to get up early to secure yourself a place by the pool. Housekeeping was initially below average but after talking to housekeeping and a tip things improved. Food and alcohol was hit and miss. Some items were excellent others were not good at all. Same for the 5 restaurants. Hotel maintenance was questionable as were the elevators.

We really enjoyed our experience here. The hotel was clean and updated. The staff was extremely helpful, Jose was a fabulous server. The food was good. Bed was not comfortable, but still better than nothing. Loved that the beach was so close and downtown and the airport was a short drive. Definitely would recommend to our friends and family and would stay there again.

staff,food,drinks,accomodations all around it's the place to stay.

Beds are very uncomfortable, bathrooms stink, you don't get what you reserve, very hard to communicate with staff members due to language, gym is terrible, it reminded me of my childhood neighborhood gym, oh let's not forget about the beach and the pool .. old people to down at 2am and reserve all the chairs and beds so even if you try to get down early your out of luck.. take my advise maybe spent little bit more and get way better experience.

Not a lot of restaurant choices or a lot to do. If you reserve a bed on the beach do it early like 7am, and be prepared to never relax cuz ppl walk by selling stuff ALL DAY LONG. It was nice to take advantage of the cheap massage tho and cute sun dresses but gets old fast! Pool activities they put on were fun, we had a couples massage booked but ended up being over on the kids side outdoors, no thanks! Was great for what we paid tho for 4 days!

Food and drinks were plentiful. Hotel was always being cleaned and prepared for the next event. Would recommend hotel to others and am planning a return trip for myself.

If the American discount chain Motel 6 were to build a 'resort' - The Crown Paradise would be it. The hotel facilities peaked in the early 80's about 30 years ago and have seen no updates since. The bathroom does not drain well so a stiff sewage smell abounds. The bed is comfy but only a thin blanket is provided. If you turn the A/C of you wake up in a pile of sweat. The hotel is an all inclusive - we stopped eating there the very next day. They hotel has restaurants which is simply prettied up buffet food. And oh the buffet... The food is on calibre of eating salted cardboard. They have assumed that since mostly Caucasians stay there - they must recognize anything past salt as too spicy. So to hell with the spice. Let just give them salt and sugar. In all fairness- you know that feeling you get when you purchase a room online and you have the gut feeling of "Crap - I shouldn't have done that..." I too had that feeling - but was didn't cancel the reservation. So the upside was I got to eat fantastic street food in PV instead.

This year was better than last. The hotel advertises "no spring breakers" and that is one reason we have come there many times. Last year was terrible with loud, rude spring breakers. This year better but still had some out of control kids who were drinking too much and making it miserable for we returning customers.

The staff go above and beyond to make your stay comfortable. They have made improvements to the property each year the past three years that we have returned. The nightly entertainment has improved also.

Staff goes above and beyond to make you stay enjoyable. This was our third trip to this hotel. They put our name outside our room which really made us feel welcome. We received a special invitation to a returning guest dinner also. We were not able to attend but the thought was nice. They have entertainment every night and activities during the day if you want to participate. There are several restaurants to choose from and they always have the buffet if you don’t want to make dinner reservations. The entire staff is friendly and goes out of their way to make sure you are happy and have what you need. I will return again!!

All was good with the exception of a couple bumps upon check-in. Key card wouldn't open the door resulting in maintenance replacing mechanism, but then took our keys with him. Had to run keys down. Bathroom wasn't ready...wet towel on the tub, no other towels. Housekeeping staff responded immediately, cleaning the entire room again. After that, ALL was great! We like the new buffet for breakfast/lunch, the new process for dinner reservations over the phone, etc. Definately process improvements besides the cosmetic and other improvements. Wonderful weather! Husband enjoys "crazy volleyball", plenty of group exercise opportunities, i.e.: water aerobics, beach yoga, tennis.

This was our fourth return. Having previously spent 2 weeks at Crowne Paradis five years ago. The site is continually being improved.

This resort is truly one of a kind. We were immediately greeted by hotel staff upon arrival. The check in process was swift and they escorted us to our room and gave us a tour as we were on our way. The hotel and grounds were well kept. The restaurants were beautiful and had some of the most amazing food to offer. The staff was amazing, anything you needed they were swift with service.

Nice friendly staff. Beautiful location, drinks and food all day long.

Excellent except the loud noise of the music around the pool.

Staff is great from arrival to departure. No need for water shoes beach is clean and sand is nice. Hotel is older and you can see it in the rooms. Buffet is average but you can eat at al a cart resturants which I found food good. Its non smoking but not enforced very well. You have the ability to use club side as well. We found their buffet apealing with more options. The beach bar is a great place to grab a drink and watch the sunset. The pool is nice but need to get up early to reserve beds. We may return next year if the price is right.

Av. de las Garzas #3 Puerto Vallarta JAL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Crown Paradise Golden Puerto Vallarta All Inclusive places you within 3 miles (5 km) of popular attractions like Malecon and Bay of Banderas. This 216-room, 4-star resort welcomes guests with 7 restaurants, a full-service spa, and an outdoor pool. On the beach, the resort is also close to Cruise Ship Terminal and La Paloma Plaza de Toros.


Dining

There are ample dining options with 7 onsite restaurants, including Salvador's, which specializes in international cuisine and serves dinner, and Paradise with its ocean views. For a nice break, mingle with other guests at the free daily manager's reception.


Rooms

All 216 recently renovated rooms provide free minibar items, balconies, and iPod docks. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and free bottled water are also standard.


Property features

At Crown Paradise Golden Puerto Vallarta All Inclusive, guests enjoy a full-service spa, a nightclub, and an outdoor pool. There's free parking and an area shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this adults-only resort include a fitness center, a spa tub, and an outdoor tennis court.

Room options

Standard Room, Ocean View

Full 2 | King 1 | Sleeps 3

Deluxe Room, Oceanfront

Full 2 | King 1 | Sleeps 3

Guest reviews for Crown Paradise Golden Puerto Vallarta All Inclusive

Everyone (21) Couples (188) Business (2) Family (16) Friends (43) Other (29)
3

not what we expected but satisfactory.

Everyone

The pictures and video we saw before going are high quality and a little deceiving. The hotel staff was great! The hotel is much older than it appears. The food was bland and hit and miss with our group. Breakfast was very good. Overall we had a good time. While we made friends with a few of the vendors expect to be asked to purchase items nonstop all day long.

By on Jul 22, 2017

5

enjoy paradise in mexico!

Everyone

The hotel location is great! The beautiful beach is right at your footsteps with beach cabanas, cool bars, a large swimming pool and great views to the ocean. Make sure you get a oceanfront room. The food was excellent, healthy and fresh. The service was great by the front desk, the maids, waiters and bartenders. Everyone made sure you were happy. The place was very clean and well kept.

By , from San Francisco Bay Area on Jul 4, 2017

Review comment responded on Jul 22, 2017

Dear George, Thank you for your score and kind words about your recent stay. We have shared your review with all our team. We do hope hosting you again pretty soon. Kind regards.

5

terrific value all-inclusive hotel on the beach!

Everyone

We will definitely come back to this all-inclusive resort right on the beach in Puerto Vallarta. It's a extremely good value for all you get. We took our 3 young adult children and all had a great time. Hadn't been to Mexico in about 20 years because of concerns of drinking water, safety, etc., but decided to give it a shot based on recent positive feedback from friends. There's plenty of bottled water around, but we also drank the water, juices, ice included, served in the restaurants and was never a problem for any of us. They provide bottled water and sodas in the room too. We ventured out to the shopping mall nearby where the cruise ships dock which is a short walk from the resort and felt safe. The best way to describe the resort is like a cruise ship, only on dry land with not only food, but drinks included. The free nightly club entertainment is short of top-notch, but very fun for all ages, and only an hour long. We stayed at the Crown Paradise Golden which is for adults, but they have the adjacent Crown Paradise Club for families with kids and it's the same kind deal depending on the age makeup of your family. We experienced nothing negative and will highly recommend it to family and friends.

By , from San Francisco - East Bay on Jul 1, 2017

Review comment responded on Jul 22, 2017

Dear Robert. We appreciate your amazing review and we are very glad to read that you had wonderful stay among us. We have noted your feedback about the shows. We are working along with our choreographer for new show. We do hope you enjoy it on your next visit at Crown Paradise Golden. Kind regards.

4

right on the beach

Everyone

Nice place the buffet was smaller but you have full access to the larger one

By , from edmonton alberta canada on May 31, 2017

Review comment responded on Jun 15, 2017

Dear Rick, Thank you very much for your feedback. We are delight to read that our gastronomic offer, despite of is small, always you found something to eat and also have the chance to visit our larger buffet in our property sister. We hope to welcome you back pretty soon. Kind regards.

4

great view of the ocean.

Everyone

95% of hotel staff were very friendly and helpful. We had a great view of the ocean on the 6th floor (Golden). When we arrived we were greeted with some topical drinks and quickly checked in. The bellman Carlos was very helpful showing us our room and the features of the hotel. Air conditioning in the room struggled to keep the room at a comfortable temp in the afternoon. Pools were great and they had activities in the afternoon (bingo, volleyball, etc.). You have to get up early to secure yourself a place by the pool. Housekeeping was initially below average but after talking to housekeeping and a tip things improved. Food and alcohol was hit and miss. Some items were excellent others were not good at all. Same for the 5 restaurants. Hotel maintenance was questionable as were the elevators.

By , from Spokane Wa on May 25, 2017

Review comment responded on Jun 15, 2017

Dear Corey, We appreciate your feedback about your last visit at Crown Paradise Golden. We are working with the supplier OTIS to replace the new elevator as soon as possible. We hope to welcome you back and you can enjoy the changes. Kind regards.

4

nice hotel close to beach and downtown

Everyone

We really enjoyed our experience here. The hotel was clean and updated. The staff was extremely helpful, Jose was a fabulous server. The food was good. Bed was not comfortable, but still better than nothing. Loved that the beach was so close and downtown and the airport was a short drive. Definitely would recommend to our friends and family and would stay there again.

By on May 16, 2017

Review comment responded on Jun 15, 2017

Dear Guest, Thank you very much for your review about your last visit at Crown Paradise Goldenan and we are so pleased to read that our colleague José provided you and outstanding service. We are looking forward welcome you back pretty soon. Kind regards.

5

best place to stay in vallarta!!

Everyone

staff,food,drinks,accomodations all around it's the place to stay.

By , from tijuana. on May 2, 2017

Review comment responded on Jun 12, 2017

Dear Tony, Thank you very much for your review. It is a gladness to read that you enjoyed your stay with us. We hope to welcome you back in a near future. Kind regards.

1

if your 40 or younger don't go there.

Everyone

Beds are very uncomfortable, bathrooms stink, you don't get what you reserve, very hard to communicate with staff members due to language, gym is terrible, it reminded me of my childhood neighborhood gym, oh let's not forget about the beach and the pool .. old people to down at 2am and reserve all the chairs and beds so even if you try to get down early your out of luck.. take my advise maybe spent little bit more and get way better experience.

By on Apr 23, 2017

Review comment responded on Apr 25, 2017

Dear guest, We appreciate a lot your review. Our housekeeping is working along with our Maintenance Team to delete the bathroom smell. If you did any special request, let us assure you that we will be aware and we will try to assign you as you want, however, is important to remind that all our rooms are subject to availability. We have done a huge investment with the equipment gym, take a time for transportation and installation. Reserve chairs and beds in not allowed, that is why we have policies in front of the pool. We hope to welcome you back in a near future and show you our progress. Kind regards.

4

ok for short stay

Everyone
Room view Buy from me, 700 times an afternoon.. Cruise coming in Kayaking challenge

Not a lot of restaurant choices or a lot to do. If you reserve a bed on the beach do it early like 7am, and be prepared to never relax cuz ppl walk by selling stuff ALL DAY LONG. It was nice to take advantage of the cheap massage tho and cute sun dresses but gets old fast! Pool activities they put on were fun, we had a couples massage booked but ended up being over on the kids side outdoors, no thanks! Was great for what we paid tho for 4 days!

By , from ms on Apr 19, 2017

Review comment responded on Apr 21, 2017

Dear Melissa, Thank you very much for your experience shared it here on Expedia webpage. We regret that you did not enjoy complitely your stay with us. We comment that being guest of Crown Paradise Golden, you have access to family property and do use all facilities from pools to restaurants, this because provide you more options for having fun and relaxing. We hope to have another opportunity to welcome you back soon. Kind regards.

4

returning soon

Everyone
Beautiful sunset Night time entertainment

Food and drinks were plentiful. Hotel was always being cleaned and prepared for the next event. Would recommend hotel to others and am planning a return trip for myself.

By , from Wisconsin on Apr 16, 2017

Review comment responded on Apr 21, 2017

Dear Guest, We are very happy to read that you are thinking visit us again due to your wonderful first stay. We are looking forward welcome you back soon! Kind regards.