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Crown Paradise Golden Puerto Vallarta All Inclusive

4.0 out of 5.0

Recent guest reviews

The French and Italian restaurant was spectacular the other restaurants were just okay. The staff was so helpful and gave great directions. They were continually painting and working to keep the hotel looking nice. The worst part of the trip was the transfer by gray line this is the 2 nd time in 3 years that no one showed up to take us back to the airport. From now on we will use a cab. The transfer was expensive through gray line and the cab was cheaper .

From the minute we walked in to when we left, it was awesome. Carlos with a smile and Hola with drink in hand for us. Our room was ready and name on wall. This resort is a little older but well maintained. The food and service great. The bartenders had our drinks before we asked. Service was what makes this a great place, that is why you run into lots of return guest. Hated to leave, but had to get back home. I will be coming back again. Doug (UT)

It was nice,staff was friendly and helpful.But there was a lot of construction going on so very noisy.Activities at pool were really fun,the excercise with Carla was really good and fun.Also the foam in pool.Maid service was excellent,and so I tipped her as she deserved.Maids name was Rosario

Fantastic ocean view from balcony. Jacuzzi in room was an added bonus - definitely worth it! The food and drinks were great!! Top shelf alcohol (just ask!) The port is within walking distance and so are some local shops. Would definitely recommend!

The pictures and video we saw before going are high quality and a little deceiving. The hotel staff was great! The hotel is much older than it appears. The food was bland and hit and miss with our group. Breakfast was very good. Overall we had a good time. While we made friends with a few of the vendors expect to be asked to purchase items nonstop all day long.

The hotel location is great! The beautiful beach is right at your footsteps with beach cabanas, cool bars, a large swimming pool and great views to the ocean. Make sure you get a oceanfront room. The food was excellent, healthy and fresh. The service was great by the front desk, the maids, waiters and bartenders. Everyone made sure you were happy. The place was very clean and well kept.

We will definitely come back to this all-inclusive resort right on the beach in Puerto Vallarta. It's a extremely good value for all you get. We took our 3 young adult children and all had a great time. Hadn't been to Mexico in about 20 years because of concerns of drinking water, safety, etc., but decided to give it a shot based on recent positive feedback from friends. There's plenty of bottled water around, but we also drank the water, juices, ice included, served in the restaurants and was never a problem for any of us. They provide bottled water and sodas in the room too. We ventured out to the shopping mall nearby where the cruise ships dock which is a short walk from the resort and felt safe. The best way to describe the resort is like a cruise ship, only on dry land with not only food, but drinks included. The free nightly club entertainment is short of top-notch, but very fun for all ages, and only an hour long. We stayed at the Crown Paradise Golden which is for adults, but they have the adjacent Crown Paradise Club for families with kids and it's the same kind deal depending on the age makeup of your family. We experienced nothing negative and will highly recommend it to family and friends.

Nice place the buffet was smaller but you have full access to the larger one

95% of hotel staff were very friendly and helpful. We had a great view of the ocean on the 6th floor (Golden). When we arrived we were greeted with some topical drinks and quickly checked in. The bellman Carlos was very helpful showing us our room and the features of the hotel. Air conditioning in the room struggled to keep the room at a comfortable temp in the afternoon. Pools were great and they had activities in the afternoon (bingo, volleyball, etc.). You have to get up early to secure yourself a place by the pool. Housekeeping was initially below average but after talking to housekeeping and a tip things improved. Food and alcohol was hit and miss. Some items were excellent others were not good at all. Same for the 5 restaurants. Hotel maintenance was questionable as were the elevators.

We really enjoyed our experience here. The hotel was clean and updated. The staff was extremely helpful, Jose was a fabulous server. The food was good. Bed was not comfortable, but still better than nothing. Loved that the beach was so close and downtown and the airport was a short drive. Definitely would recommend to our friends and family and would stay there again.

staff,food,drinks,accomodations all around it's the place to stay.

Beds are very uncomfortable, bathrooms stink, you don't get what you reserve, very hard to communicate with staff members due to language, gym is terrible, it reminded me of my childhood neighborhood gym, oh let's not forget about the beach and the pool .. old people to down at 2am and reserve all the chairs and beds so even if you try to get down early your out of luck.. take my advise maybe spent little bit more and get way better experience.

Not a lot of restaurant choices or a lot to do. If you reserve a bed on the beach do it early like 7am, and be prepared to never relax cuz ppl walk by selling stuff ALL DAY LONG. It was nice to take advantage of the cheap massage tho and cute sun dresses but gets old fast! Pool activities they put on were fun, we had a couples massage booked but ended up being over on the kids side outdoors, no thanks! Was great for what we paid tho for 4 days!

Food and drinks were plentiful. Hotel was always being cleaned and prepared for the next event. Would recommend hotel to others and am planning a return trip for myself.

If the American discount chain Motel 6 were to build a 'resort' - The Crown Paradise would be it. The hotel facilities peaked in the early 80's about 30 years ago and have seen no updates since. The bathroom does not drain well so a stiff sewage smell abounds. The bed is comfy but only a thin blanket is provided. If you turn the A/C of you wake up in a pile of sweat. The hotel is an all inclusive - we stopped eating there the very next day. They hotel has restaurants which is simply prettied up buffet food. And oh the buffet... The food is on calibre of eating salted cardboard. They have assumed that since mostly Caucasians stay there - they must recognize anything past salt as too spicy. So to hell with the spice. Let just give them salt and sugar. In all fairness- you know that feeling you get when you purchase a room online and you have the gut feeling of "Crap - I shouldn't have done that..." I too had that feeling - but was didn't cancel the reservation. So the upside was I got to eat fantastic street food in PV instead.

This year was better than last. The hotel advertises "no spring breakers" and that is one reason we have come there many times. Last year was terrible with loud, rude spring breakers. This year better but still had some out of control kids who were drinking too much and making it miserable for we returning customers.

The staff go above and beyond to make your stay comfortable. They have made improvements to the property each year the past three years that we have returned. The nightly entertainment has improved also.

Staff goes above and beyond to make you stay enjoyable. This was our third trip to this hotel. They put our name outside our room which really made us feel welcome. We received a special invitation to a returning guest dinner also. We were not able to attend but the thought was nice. They have entertainment every night and activities during the day if you want to participate. There are several restaurants to choose from and they always have the buffet if you don’t want to make dinner reservations. The entire staff is friendly and goes out of their way to make sure you are happy and have what you need. I will return again!!

All was good with the exception of a couple bumps upon check-in. Key card wouldn't open the door resulting in maintenance replacing mechanism, but then took our keys with him. Had to run keys down. Bathroom wasn't ready...wet towel on the tub, no other towels. Housekeeping staff responded immediately, cleaning the entire room again. After that, ALL was great! We like the new buffet for breakfast/lunch, the new process for dinner reservations over the phone, etc. Definately process improvements besides the cosmetic and other improvements. Wonderful weather! Husband enjoys "crazy volleyball", plenty of group exercise opportunities, i.e.: water aerobics, beach yoga, tennis.

This was our fourth return. Having previously spent 2 weeks at Crowne Paradis five years ago. The site is continually being improved.

Av. de las Garzas #3 Puerto Vallarta JAL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Crown Paradise Golden Puerto Vallarta All Inclusive places you within 3 miles (5 km) of popular attractions like Malecon and Bay of Banderas. This 216-room, 4-star resort welcomes guests with 7 restaurants, a full-service spa, and an outdoor pool. On the beach, the resort is also close to Cruise Ship Terminal and La Paloma Plaza de Toros.


Dining

There are ample dining options with 7 onsite restaurants, including Salvador's, which specializes in international cuisine and serves dinner, and Paradise with its ocean views. For a nice break, mingle with other guests at the free daily manager's reception.


Rooms

All 216 recently renovated rooms provide free minibar items, balconies, and iPod docks. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and free bottled water are also standard.


Property features

At Crown Paradise Golden Puerto Vallarta All Inclusive, guests enjoy a full-service spa, a nightclub, and an outdoor pool. There's free parking and an area shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this adults-only resort include a fitness center, a spa tub, and an outdoor tennis court.

Room options

Deluxe Room, Oceanfront

Full 2 | King 1 | Sleeps 3

Guest reviews for Crown Paradise Golden Puerto Vallarta All Inclusive

Everyone (25) Couples (188) Business (2) Family (16) Friends (43) Other (29)
3

restaurants

Everyone

The French and Italian restaurant was spectacular the other restaurants were just okay. The staff was so helpful and gave great directions. They were continually painting and working to keep the hotel looking nice. The worst part of the trip was the transfer by gray line this is the 2 nd time in 3 years that no one showed up to take us back to the airport. From now on we will use a cab. The transfer was expensive through gray line and the cab was cheaper .

By , from ottumwa Iowa on Nov 19, 2017

5

so good i had to come back

Everyone

From the minute we walked in to when we left, it was awesome. Carlos with a smile and Hola with drink in hand for us. Our room was ready and name on wall. This resort is a little older but well maintained. The food and service great. The bartenders had our drinks before we asked. Service was what makes this a great place, that is why you run into lots of return guest. Hated to leave, but had to get back home. I will be coming back again. Doug (UT)

By , from Provo, Utah on Nov 3, 2017

Review comment responded on Nov 12, 2017

Dear Doug, We are delight to read you had such a marvelous time at Crown Paradise Golden and the friendly service by our colleagues was outstanding. We are looking forward welcome you back to your new home Crown Paradise Golden. Kind regards.

4

it w overview of vacation

Everyone

It was nice,staff was friendly and helpful.But there was a lot of construction going on so very noisy.Activities at pool were really fun,the excercise with Carla was really good and fun.Also the foam in pool.Maid service was excellent,and so I tipped her as she deserved.Maids name was Rosario

By on Oct 9, 2017

Review comment responded on Oct 13, 2017

Dear guest, We do appreciate your review about your recent stay at Crown Paradise Golden. It is delighted to learn that our staf was very friendly and helpful, enjoying also of all the pool activities with Karla from Entertainment Team and our highlighted activity: the foam party. We are sorry about the construction inconvenience, our Architect, Engineer and their team are working hard and as quick as possible to finish at time, also bothering as little as possible to our guest rest. The We hope to welcome you back in a near future and you be able enjoy of our new Spa. Kind regards.

4

great all around hotel choice in pv!

Everyone
Out by the pool at night Jacuzzi in the room Chilling on the balcony in my room View of hammocks from the room

Fantastic ocean view from balcony. Jacuzzi in room was an added bonus - definitely worth it! The food and drinks were great!! Top shelf alcohol (just ask!) The port is within walking distance and so are some local shops. Would definitely recommend!

By , from California on Sep 4, 2017

Review comment responded on Sep 11, 2017

Dear Kaya, We appreciate your review about your recent visit at Crown Paradise Golden. We are very happy to read that you had such great vacation enjoyed from drinks, view from your room and jacuzzi. We are looking forward welcome you back in a near future. Kind regards.

3

not what we expected but satisfactory.

Everyone

The pictures and video we saw before going are high quality and a little deceiving. The hotel staff was great! The hotel is much older than it appears. The food was bland and hit and miss with our group. Breakfast was very good. Overall we had a good time. While we made friends with a few of the vendors expect to be asked to purchase items nonstop all day long.

By on Jul 22, 2017

Review comment responded on Jul 25, 2017

Dear guest, We appreciate your feedback and we have shared it with our F&B Manager and Chef to keep the stability of our gastronomic offer. We do hope welcome you back in a near future and enjoy our progress. Kind regards.

5

enjoy paradise in mexico!

Everyone

The hotel location is great! The beautiful beach is right at your footsteps with beach cabanas, cool bars, a large swimming pool and great views to the ocean. Make sure you get a oceanfront room. The food was excellent, healthy and fresh. The service was great by the front desk, the maids, waiters and bartenders. Everyone made sure you were happy. The place was very clean and well kept.

By , from San Francisco Bay Area on Jul 4, 2017

Review comment responded on Jul 22, 2017

Dear George, Thank you for your score and kind words about your recent stay. We have shared your review with all our team. We do hope hosting you again pretty soon. Kind regards.

5

terrific value all-inclusive hotel on the beach!

Everyone

We will definitely come back to this all-inclusive resort right on the beach in Puerto Vallarta. It's a extremely good value for all you get. We took our 3 young adult children and all had a great time. Hadn't been to Mexico in about 20 years because of concerns of drinking water, safety, etc., but decided to give it a shot based on recent positive feedback from friends. There's plenty of bottled water around, but we also drank the water, juices, ice included, served in the restaurants and was never a problem for any of us. They provide bottled water and sodas in the room too. We ventured out to the shopping mall nearby where the cruise ships dock which is a short walk from the resort and felt safe. The best way to describe the resort is like a cruise ship, only on dry land with not only food, but drinks included. The free nightly club entertainment is short of top-notch, but very fun for all ages, and only an hour long. We stayed at the Crown Paradise Golden which is for adults, but they have the adjacent Crown Paradise Club for families with kids and it's the same kind deal depending on the age makeup of your family. We experienced nothing negative and will highly recommend it to family and friends.

By , from San Francisco - East Bay on Jul 1, 2017

Review comment responded on Jul 22, 2017

Dear Robert. We appreciate your amazing review and we are very glad to read that you had wonderful stay among us. We have noted your feedback about the shows. We are working along with our choreographer for new show. We do hope you enjoy it on your next visit at Crown Paradise Golden. Kind regards.

4

right on the beach

Everyone

Nice place the buffet was smaller but you have full access to the larger one

By , from edmonton alberta canada on May 31, 2017

Review comment responded on Jun 15, 2017

Dear Rick, Thank you very much for your feedback. We are delight to read that our gastronomic offer, despite of is small, always you found something to eat and also have the chance to visit our larger buffet in our property sister. We hope to welcome you back pretty soon. Kind regards.

4

great view of the ocean.

Everyone

95% of hotel staff were very friendly and helpful. We had a great view of the ocean on the 6th floor (Golden). When we arrived we were greeted with some topical drinks and quickly checked in. The bellman Carlos was very helpful showing us our room and the features of the hotel. Air conditioning in the room struggled to keep the room at a comfortable temp in the afternoon. Pools were great and they had activities in the afternoon (bingo, volleyball, etc.). You have to get up early to secure yourself a place by the pool. Housekeeping was initially below average but after talking to housekeeping and a tip things improved. Food and alcohol was hit and miss. Some items were excellent others were not good at all. Same for the 5 restaurants. Hotel maintenance was questionable as were the elevators.

By , from Spokane Wa on May 25, 2017

Review comment responded on Jun 15, 2017

Dear Corey, We appreciate your feedback about your last visit at Crown Paradise Golden. We are working with the supplier OTIS to replace the new elevator as soon as possible. We hope to welcome you back and you can enjoy the changes. Kind regards.

4

nice hotel close to beach and downtown

Everyone

We really enjoyed our experience here. The hotel was clean and updated. The staff was extremely helpful, Jose was a fabulous server. The food was good. Bed was not comfortable, but still better than nothing. Loved that the beach was so close and downtown and the airport was a short drive. Definitely would recommend to our friends and family and would stay there again.

By on May 16, 2017

Review comment responded on Jun 15, 2017

Dear Guest, Thank you very much for your review about your last visit at Crown Paradise Goldenan and we are so pleased to read that our colleague José provided you and outstanding service. We are looking forward welcome you back pretty soon. Kind regards.