The people were great And the grounds were beautiful ❤️
I thought overall the property was really nice. My only issue was when I booked I thought I booked all inclusive (the only reason we made the trip). I even talked to an orbitz representative to confirm and when we got to the Westin they had no confirmation of this. We ended up spend 1200 more than originally planned. And Westin charged me more per day for all inclusive and the room than Orbitz was listing for our stay. This was incredibly disappointing. The staff was great, pool was great, but this put a huge damper on our overall stay
Everyone was super kind friendly and very helpful
Excellent food Excellent staff Excellent beautiful grounds Excellent room 5 star resort Will be back
Beautiful preparty! Awesome location and rooms were amazing!
Good location nice pool and rooms could use a little more effort in the up keep hair dryer was broke remote was broke only 2 pool cues at table and no chalk available . They addressed issues right away which was good
It was beautiful and well kept. I would have liked plants in the area in front of our balcony and a shuttle to nearby places and town and mall.
At check in front desk person Esmeralda insured us that total extra upgrade and resort fees will be $517 us dollars ($380 for upgrade and $137 resort fees including taxes) at the moment of check out. At check out we paid about $575 for these charges. $58 more than was promised. No reasonable explanation was offered.
Just the best service hands down...second year coming back to the Westin
The place was great. The location is a little hidden. The room was clean and very nice. I recommend staying here. The staff was great.
I enjoyed the 2 pools. One family and one with a bar.
Located in Marina Vallarta within a short walk of Bay of Banderas, The Westin Resort & Spa Puerto Vallarta is within a few miles (5 km) of other popular sights such as Cruise Ship Terminal. This 280-room, 4-star resort has 2 outdoor pools along with a private beach and a full-service spa.
Enjoy dining at one of 2 onsite restaurants including El Palmar, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. Buffet breakfast is offered for a fee each morning from 7 AM to 11:30 AM.
The 280 rooms have an array of amenities, including balconies or patios, coffee makers, and ceiling fans. LCD TVs come with satellite channels, and guests can stay connected with WiFi. Bathrooms offer spring water baths, hair dryers, and free toiletries. Laptop-compatible safes, phones, and ironing boards are also available. Housekeeping is available on request.
The Westin Resort & Spa Puerto Vallarta features a private beach, a full-service spa, and 2 outdoor pools. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include a children's pool, a fitness center, and a spa tub.
The people were great And the grounds were beautiful ❤️
I thought overall the property was really nice. My only issue was when I booked I thought I booked all inclusive (the only reason we made the trip). I even talked to an orbitz representative to confirm and when we got to the Westin they had no confirmation of this. We ended up spend 1200 more than originally planned. And Westin charged me more per day for all inclusive and the room than Orbitz was listing for our stay. This was incredibly disappointing. The staff was great, pool was great, but this put a huge damper on our overall stay
Esteemed Samantha, Thank you for taking the time to send us your feedback. Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We apologize for the inconveniences. Be well.
Everyone was super kind friendly and very helpful
Esteemed Guest, On behalf of the Management of The Westin Resort and Spa Puerto Vallarta we would like to thank you for taking the time to send us your valuable feedback. We hope you enjoyed our facilities and had a refreshing and relaxing stay with us. We hope to host you soon. Be well.
Esteemed Guest, We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon. Be well.
Excellent food Excellent staff Excellent beautiful grounds Excellent room 5 star resort Will be back
Esteemed Cindy, We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon. Be well.
Beautiful preparty! Awesome location and rooms were amazing!
Esteemed Alispm, On behalf of the Management of The Westin Resort and Spa Puerto Vallarta we would like to thank you for taking the time to send us your valuable feedback. We hope you enjoyed our facilities and had a refreshing and relaxing stay with us. We hope to host you soon. Be well.
Good location nice pool and rooms could use a little more effort in the up keep hair dryer was broke remote was broke only 2 pool cues at table and no chalk available . They addressed issues right away which was good
Esteemed Roy, Thank you for taking the time to send us your feedback. Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We apologize for the inconveniences. Be well.
It was beautiful and well kept. I would have liked plants in the area in front of our balcony and a shuttle to nearby places and town and mall.
Esteemed Guest, Thank you for taking the time to send us your feedback. Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We hope you can give us an opportunity to be your hosts on your next trip to Puerto Vallarta and demonstrate the quality of The Westin Resort and Spa. Be well.
Esteemed Guest, We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon. Be well.
Esteemed Guest, Thank you for taking the time to send us your feedback. Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We apologize for the inconveniences. Be well.
Esteemed Guest, We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon. Be well.