Skip to main content
Beginning of main content

Recent guest reviews

Excellent food Excellent staff Excellent beautiful grounds Excellent room 5 star resort Will be back

Beautiful preparty! Awesome location and rooms were amazing!

Good location nice pool and rooms could use a little more effort in the up keep hair dryer was broke remote was broke only 2 pool cues at table and no chalk available . They addressed issues right away which was good

It was beautiful and well kept. I would have liked plants in the area in front of our balcony and a shuttle to nearby places and town and mall.

At check in front desk person Esmeralda insured us that total extra upgrade and resort fees will be $517 us dollars ($380 for upgrade and $137 resort fees including taxes) at the moment of check out. At check out we paid about $575 for these charges. $58 more than was promised. No reasonable explanation was offered.

Just the best service hands down...second year coming back to the Westin

The place was great. The location is a little hidden. The room was clean and very nice. I recommend staying here. The staff was great.

I enjoyed the 2 pools. One family and one with a bar.

Houskeeping, sloppy,staff not friendly except for bellman.Asked for wine glasses and wine opener,was told they couldnt deliver wine glasses to room.This uses to be my favorite hotel in PV,after this lasy experience not sure I would return

It's a beautiful property, most of the staff is very helpful and attentive. It needs updating, and the beach is small. The food gave my husband food poisoning. The food used to be very good three years ago. I don't know, it just feels like the whole area is dying. The main problem was the concierge, who turned out to be a timeshare sales person. Prior to my arrival she was emailing me asking me about helping book experiences. We were not interested because we have been going to PV for 10 years and are familiar with the area and tours. She called every morning at 9 am, it was extremely disturbing. At one point, her manager offered $150 to go to a presentation. It's appalling, you pay to stay at a hotel, and there is staff dedicated to get you to sign on to a timeshare. They don't leave you alone, but we had no problem blowing them off. Also note, there is an added resort fee of $20 per day. I know so many family members who were unfortunately convinced to waste a day of their vacation to go to an 8 hour presentation and then waste thousands of dollars on the possibility of maybe getting to stay at subpar hotels. We will not be returning.

Staffs are very friendly and attentive. The hotel is beautiful and the view of the Banderas Bay was gorgeous. We like the place so much, and will be back soon.

Paseo De La Marina Sur 205 Puerto Vallarta JAL

Hotel highlights

  • Walking distance to Bay of Banderas
  • Free parking
  • Onsite dining
  • Spa

Located in Marina Vallarta within a short walk of Bay of Banderas, The Westin Resort & Spa Puerto Vallarta is within a few miles (5 km) of other popular sights such as Cruise Ship Terminal. This 280-room, 4-star resort has 2 outdoor pools along with a private beach and a full-service spa.


Dining

Enjoy dining at one of 2 onsite restaurants including El Palmar, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. Buffet breakfast is offered for a fee each morning from 7 AM to 11:30 AM.


Rooms

The 280 rooms have an array of amenities, including balconies or patios, coffee makers, and ceiling fans. LCD TVs come with satellite channels, and guests can stay connected with WiFi. Bathrooms offer spring water baths, hair dryers, and free toiletries. Laptop-compatible safes, phones, and ironing boards are also available.


Property features

The Westin Resort & Spa Puerto Vallarta features a private beach, a full-service spa, and 2 outdoor pools. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this beach resort include a children's pool, a fitness center, and a spa tub.

Room options

Royal Room, 1 King Bed, Ocean View

1 King Bed | Sleeps 2

Royal Room, 2 Double Beds, Ocean View

2 Double Beds | Sleeps 3

Room, 1 King Bed, Balcony, Ocean View

1 King Bed | Sleeps 3

Room, 2 Double Beds, Non Smoking, Ocean View

2 Double Beds | Sleeps 3

Guest reviews for The Westin Resort & Spa Puerto Vallarta

Everyone (64) Couples (98) Business (6) Family (61) Friends (25) Other (16)
5
Everyone

Excellent food Excellent staff Excellent beautiful grounds Excellent room 5 star resort Will be back

By , from Chicago on Mar 20, 2020

Review comment responded on Mar 20, 2020

Esteemed Cindy, We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon. Be well.

5
Friends

Beautiful preparty! Awesome location and rooms were amazing!

By , from Chicago, il on Mar 12, 2020

Review comment responded on Mar 12, 2020

Esteemed Alispm, On behalf of the Management of The Westin Resort and Spa Puerto Vallarta we would like to thank you for taking the time to send us your valuable feedback. We hope you enjoyed our facilities and had a refreshing and relaxing stay with us. We hope to host you soon. Be well.

4
Family Friends

Good location nice pool and rooms could use a little more effort in the up keep hair dryer was broke remote was broke only 2 pool cues at table and no chalk available . They addressed issues right away which was good

By , from California on Feb 16, 2020

Review comment responded on Feb 17, 2020

Esteemed Roy, Thank you for taking the time to send us your feedback. Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We apologize for the inconveniences. Be well.

4
Family

It was beautiful and well kept. I would have liked plants in the area in front of our balcony and a shuttle to nearby places and town and mall.

By on Feb 3, 2020

Review comment responded on Feb 4, 2020

Esteemed Guest, Thank you for taking the time to send us your feedback. Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We hope you can give us an opportunity to be your hosts on your next trip to Puerto Vallarta and demonstrate the quality of The Westin Resort and Spa. Be well.

5
Everyone

By on Jan 13, 2020

Review comment responded on Jan 13, 2020

Esteemed Guest, We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon. Be well.

2
Everyone

By on Dec 16, 2019

Review comment responded on Dec 16, 2019

Esteemed Guest, Thank you for taking the time to send us your feedback. Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We apologize for the inconveniences. Be well.

1
Family

At check in front desk person Esmeralda insured us that total extra upgrade and resort fees will be $517 us dollars ($380 for upgrade and $137 resort fees including taxes) at the moment of check out. At check out we paid about $575 for these charges. $58 more than was promised. No reasonable explanation was offered.

By on Nov 23, 2019

Review comment responded on Nov 23, 2019

Esteemed Guest, Thank you for taking the time to send us your feedback. Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We apologize for the inconveniences. Be well.

3
Everyone

By on Sep 4, 2019

Review comment responded on Sep 4, 2019

Esteemed Guest, We appreciate your feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon. Be well.

5
Friends

Just the best service hands down...second year coming back to the Westin

By on Aug 31, 2019

Review comment responded on Aug 31, 2019

Esteemed Guest, On behalf of the Management of The Westin Resort and Spa Puerto Vallarta we would like to thank you for taking the time to send us your valuable feedback. We hope you enjoyed our facilities and had a refreshing and relaxing stay with us. We hope to host you soon. Be well.

5
Partner Couples

The place was great. The location is a little hidden. The room was clean and very nice. I recommend staying here. The staff was great.

By on Aug 3, 2019

Review comment responded on Aug 3, 2019

Esteemed Guest, We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon. Be well.

The Westin Resort & Spa Puerto Vallarta

Paseo De La Marina Sur 205, Puerto Vallarta, JAL 48354
url importing http://www.orbitz.com/Puerto-Vallarta-Hotels-The-Westin-Resort-&-Spa-Puerto-Vallarta.h22052-p2.Hotel-Reviews
There was an error importing /Puerto-Vallarta-Hotels-The-Westin-Resort-&-Spa-Puerto-Vallarta.h22052-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Puerto-Vallarta-Hotels-The-Westin-Resort-&-Spa-Puerto-Vallarta.h22052-p2.Hotel-Reviews