The Westin Resort & Spa Puerto Vallarta

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for The Westin Resort & Spa Puerto Vallarta

2 outdoor pools, pool umbrellas
Lobby
Meeting facility
Private beach, beach cabanas, beach towels, beach massages
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly

Explore the area

View in a map
Paseo De La Marina Sur 205, Puerto Vallarta, 48354
  • Place, El Faro Lighthouse
    ‪9 min walk‬
  • Place, Vallarta Casino
    ‪10 min walk‬
  • Place, Cruise Ship Terminal
    ‪4 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪3 min drive‬

Room options

Two Double Room with Ocean View

  • Sleeps 4

King Room With Ocean View

  • Sleeps 2

Junior Suite, 2 Double, Partial ocean view

8.6 out of 10
Excellent
(36 reviews)
  • 581 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King, Sofa bed, Partial ocean view

9.0 out of 10
Wonderful
(43 reviews)
  • 581 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 2 Double, Ocean view

8.6 out of 10
Excellent
(23 reviews)
  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King, Sofa bed, Ocean view

7.8 out of 10
Good
(28 reviews)
  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 2 Double, Ocean view, High floor

7.4 out of 10
Good
(3 reviews)
  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King, Sofa bed, Ocean view, High floor

9.2 out of 10
Wonderful
(5 reviews)
  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Sky Pool, Junior Suite, 2 Double, Ocean view, High floor

8.0 out of 10
Very good
(2 reviews)
  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Sky Pool, Junior Suite, 1 King, Sofa bed, Ocean view

7.2 out of 10
Good
(7 reviews)
  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Heavenly Pool Panoramic, Suite, 1 King, Sofa bed, Ocean view

  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Heavenly Penthouse, 1 Bedroom Bi-level Suite, 1 King

  • 732 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King, Ocean view, High floor

  • 2906 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior King Suite with Ocean View

  • Sleeps 2

Presidential King Suite with Ocean View

  • Sleeps 4

King Room with Partial Ocean View

  • Sleeps 2

Two Double Room with Partial Ocean View

  • Sleeps 4

Heavenly Panoramic, Suite, 1 King, Sofa bed, Ocean view

  • 732 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Wholesome Family, Studio, 1 King, Sofa bed, Pool view

  • 570 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Wholesome Family, 2 Bedroom Suite, Pool view, Laundry Room

  • 1097 sq ft
  • Sleeps 6
  • 2 Double Beds

Heavenly One Bedroom Suite with Pool View

  • Sleeps 4

Signature Level Heavenly, Suite, 1 King, Ocean view

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Level, Junior Suite, 2 Double, Ocean view

  • Sleeps 4
  • 2 Double Beds

Signature Level, Junior Suite, 1 King, Sofa bed, Ocean view

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Swim Up Pool-Adults Only, Junior Suite, 2 Double

  • Sleeps 4
  • 2 Double Beds

Swim Up Pool-Adults Only, Junior Suite, 1 King, Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

High Floor King Room with Ocean View

  • Sleeps 4

High Floor King Room With Ocean View And Whirlpool

  • Sleeps 2

High Floor Two Double Room with Ocean View

  • Sleeps 4

High Floor Two Double Room with Ocean View and Whirlpool

  • Sleeps 4

Heavenly, 2 Bedroom Suite, Pool View

  • Sleeps 6

Ambassador, 1 Bedroom Bi-Level Suite, 1 King, Sofa Bed

  • Sleeps 4

Wellness, Suite, 1 King, Sofa Bed, Ocean View, High Floor

  • Sleeps 4

Swim Up Pool-Junior Suite, 1 King, Sofabed

  • Sleeps 2

Swim Up Pool-Junior Suite, 2 Double

  • Sleeps 4

Junior King Suite With Sofa Bed And Partial Ocean View

  • Sleeps 4

Heavenly Panoramic, Suite, 1 King, Sofa Bed, Ocean View

  • Sleeps 4

Heavenly Pool Panoramic, Suite, 1 King, Sofa Bed, Ocean View

  • Sleeps 4

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About the neighborhood

Puerto Vallarta

Located in Marina Vallarta, The Westin Resort & Spa Puerto Vallarta is within a 10-minute stroll of sights such as Marina Vallarta Golf Club and El Faro Lighthouse. This 280-room, 5-star resort has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • El Faro Lighthouse - 9 min walk - 0.5 miles
  • Vallarta Casino - 10 min walk - 0.6 miles
  • Marina Vallarta Golf Club - 12 min walk - 0.7 miles
  • Hotel Zone Beach - 4 min drive - 1.7 miles
  • Cruise Ship Terminal - 4 min drive - 1.7 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 10 min drive

Restaurants

  • ‪Mini Latte - ‬1 min walk
  • ‪Fajita Banana - ‬10 min walk
  • ‪El Faro Bar - ‬11 min walk
  • ‪Il Forno Di Gio - Mayan Palace - ‬4 min walk
  • ‪Chappy's Sports Bar - ‬9 min walk

About this property

The Westin Resort & Spa Puerto Vallarta

Luxury resort on the beach, with 2 outdoor pools
The Westin Resort & Spa Puerto Vallarta features a private beach, a full-service spa, and 2 outdoor pools. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach resort include a children's pool, a gym, and a sauna.
32-inch LCD TVs come with satellite channels, and guests can stay connected with WiFi. Bathrooms offer spring water baths, hair dryers, and free toiletries. Balconies or patios, minibars, and coffee makers are also standard. Housekeeping is available on request.
A private beach, an outdoor tennis court, and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: USD 21 for adults and USD 11 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Arrecifes
  • El Palmar
  • La Cascada Lobby Lounge

Things to do

  • 2 outdoor pools
  • Basketball
  • Boat tours
  • Children's club
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Kayaking
  • Outdoor tennis court
  • Paddleboard
  • Playground
  • Sauna
  • Scuba diving
  • Surf lessons
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16,899 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Elevator (84 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Pool hoist on site
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 14 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Spring water bathtub
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 15 2025 to April 30 2026 (dates subject to change):
  • One of the dining venues
The property will be renovating from November 20 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Spa
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per night
  • Dogs only
  • 2 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 24 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • Newspaper
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 21 for adults and USD 11 for children
  • Fee for in-room wireless internet: USD 15 per day (rates may vary)
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Puerto Vallarta Westin Resort
Westin Puerto Vallarta
Westin Resort Puerto Vallarta
The Westin Resort Spa Puerto Vallarta
The Westin & Puerto Vallarta
The Westin Resort & Spa Puerto Vallarta Resort
The Westin Resort & Spa Puerto Vallarta Puerto Vallarta
The Westin Resort & Spa Puerto Vallarta Resort Puerto Vallarta

Frequently asked questions

Is a free cancellation option available at The Westin Resort & Spa Puerto Vallarta?

The Westin Resort & Spa Puerto Vallarta offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Westin Resort & Spa Puerto Vallarta?

As of Dec 9, 2025, prices found for a 1-night stay for 2 adults at The Westin Resort & Spa Puerto Vallarta on Dec 15, 2025 start from $211.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near The Westin Resort & Spa Puerto Vallarta?

This resort is situated in Marina Vallarta within a 10-minute walk of El Faro Lighthouse and Marina Vallarta Golf Club. You'll also find Cruise Ship Terminal and Bay of Banderas within a short drive.

Is there parking available at The Westin Resort & Spa Puerto Vallarta?

Yes, self parking is offered for free at the resort. Accessible parking and electric car charging are also available for guests.

Is there a spa available at The Westin Resort & Spa Puerto Vallarta?

There is a full-service spa available for guests to enjoy and services include hot stone massages, beach massages, aromatherapy, and body wraps.

Does The Westin Resort & Spa Puerto Vallarta include a casino?

No, The Westin Resort & Spa Puerto Vallarta doesn't have a casino.

Will I find an indoor pool at The Westin Resort & Spa Puerto Vallarta?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

Is The Westin Resort & Spa Puerto Vallarta a good place to stay for couples?

There are many amenities for couples at this resort, including a private beach and 2 outdoor pools plus some guestrooms feature private pools.

Are there hot tubs at The Westin Resort & Spa Puerto Vallarta?

Yes, this resort has a spa tub.

Does The Westin Resort & Spa Puerto Vallarta have a restaurant with a breakfast menu?

Yes, The Westin Resort & Spa Puerto Vallarta has 2 restaurants, and serves buffet breakfast each morning for a surcharge. Please note that the dining venue will be closed between October 15 2025 and April 30 2026 (subject to change).

Will The Westin Resort & Spa Puerto Vallarta allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Westin Resort & Spa Puerto Vallarta for a fee of USD 30 per pet, per night. The property also provides food and water bowls.

Does The Westin Resort & Spa Puerto Vallarta have connecting rooms?

Yes, this resort has connecting guestrooms you can book for your group event or vacation.

How close is the airport from The Westin Resort & Spa Puerto Vallarta?

The closest major airport to The Westin Resort & Spa Puerto Vallarta is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 3.1 mi away (10 minutes by car).

Can I book a room with a balcony at The Westin Resort & Spa Puerto Vallarta?

Yes, every guestroom at The Westin Resort & Spa Puerto Vallarta comes with a balcony with some featuring ocean or pool views.

Does The Westin Resort & Spa Puerto Vallarta offer wedding services?

There are wedding services available at The Westin Resort & Spa Puerto Vallarta if that's in your vacation plans.

The Westin Resort & Spa Puerto Vallarta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 580 out of 1004 reviews
Rating 8 - Good. 233 out of 1004 reviews
Rating 6 - Okay. 97 out of 1004 reviews
Rating 4 - Poor. 64 out of 1004 reviews
Rating 2 - Terrible. 30 out of 1004 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

AILIN

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel! The last night of my stay was filled with loud young adults running around the hotel though and had to get staff involved to quiet them down but they did. The staff were all sooo nice and helpful!
Stayed 4 nights in Apr 2025

10/10 Excellent

Teodros

Stayed 5 nights in Jul 2025

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, amenities
My family and I stayed at the Westin for 6 nights at the begging of August. Our stay was amazing. From the moment we checked in to the moment we checked out, the staff was nothing short of amazing. They exceeded our expectations. The resort itself is in need of some TLC. They are in the middle of renovations which explains a lot. However, the rooms were clean and comfortable during our stay. The food at the breakfast buffet was amazing!!! Some of the best food we’ve had at a resort. Our compliments to the chef! The location is great. Walking distance to the marina and an OXXO. We would definitely come back!
Stayed 5 nights in Aug 2025

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing! First, its close to the airport, and there is a marina across the street which has several different food options and money exchange services. Close to most touristy places. The service was truly the best ive ever had in Mexico! The hotel was very nice and clean! I recommend 100% the staff was amazing! Very friendly!
Stayed 7 nights in May 2025

6/10 Okay

Jeremiah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Hot Pools and Mosquitos

Could be a great property but the pools were hot and the common areas had lots of mosquitoes.
Stayed 3 nights in Jul 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

4/10 Poor

Leslie Nicoln Jimenez

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The Westin resort is super beautiful, the staff is extremely friendly and helpful. The restaurants inside are super yummy. However it is not worth the money you pay. They don’t include free breakfast or dinner which is the minimum that a resort should offer. The housekeeper did not clean our room or replace the items needed. We had to request something as simple as toilet paper. There’s no AC in the lobby or hallways only in the bedroom. I would have to think twice about coming back to this resort. It’s also pretty far from the city.
Stayed 7 nights in Aug 2025

10/10 Excellent

Gayle Burnett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is always top notch!!
Stayed 3 nights in Aug 2025

8/10 Good

Shada

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The service was excellent and staff was so helpful and kind, but the property is in desperate need of an update. I understand that work is being done to make that happen, but it’s years before it gets to what it’s claimed to be on the website. Nonetheless, we had a great time. Just don’t expect to show up at a 5 star hotel, because it is not that. And DO NOT forget to bring your mosquito repellent, unless you want to be eaten alive.
Stayed 6 nights in Jul 2025

10/10 Excellent

Eddie

Stayed 2 nights in Aug 2025

6/10 Okay

Erick

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Place is Paradise in Mexico. Beautiful Hotel. Staff was great and felt modern and well built. My only problem, the place was under construction and the constant noise was a deal breaker. Even on Sunday the jack hammer and pounding of hammers ruined our entire stay. Far from all the night life. By May of 2026 it will be an all inclusive hotel.
Stayed 4 nights in Aug 2025

8/10 Good

Anthony

Stayed 4 nights in Jul 2025

6/10 Okay

Alain

Stayed 4 nights in Jul 2025

10/10 Excellent

Rumel Panganiban

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool and the staff…spa facility is moderate the massage was very pricey
Stayed 5 nights in Jul 2025

2/10 Terrible

Frank

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Don’t stay here until construction is finished! Construction noise all day, Friday night and weekend! Beach and pools are awesome but noise kills it! They moved us from 4th floor to 6th floor, did not help. You may be ok if room is away from construction site. Disappointed!
Stayed 7 nights in Jul 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Carlos Gamboa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Will stay here very time.
Stayed 7 nights in May 2025

6/10 Okay

Andre

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 6 nights in Jul 2025

2/10 Terrible

Eddy H.

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Undergoing construction 7A-8P. Incredible loud.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicole

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 5 nights in Jul 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Pooja

Stayed 4 nights in Jul 2025

6/10 Okay

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few years ago and it was amazing. This year the hotel seemed a bit rundown but they are making improvements unfortunately during stay there was construction and it started early. The pool stopped serving food at 5 and alcohol at 6 which was unusual being that the pool closed at 10. The staff all around the hotel was great and friendly except for the lifeguard she was quite rude but everyone else was great. The breakfast was good, buffet style. Hopefully if we make it back there they can keep there restaurants and bars open late
Stayed 5 nights in Jul 2025

4/10 Poor

Jesus

Disliked: Property conditions & facilities
Trees are overgrown, lots of mosquitoes in the pool area could not relax, all the
Stayed 4 nights in Jul 2025