Skip to main content
Beginning of main content

The Westin Resort & Spa Puerto Vallarta

4.0 out of 5.0

The Westin Resort & Spa Puerto Vallarta

4.0 out of 5.0

Recent guest reviews

I enjoyed the 2 pools. One family and one with a bar.

Houskeeping, sloppy,staff not friendly except for bellman.Asked for wine glasses and wine opener,was told they couldnt deliver wine glasses to room.This uses to be my favorite hotel in PV,after this lasy experience not sure I would return

It's a beautiful property, most of the staff is very helpful and attentive. It needs updating, and the beach is small. The food gave my husband food poisoning. The food used to be very good three years ago. I don't know, it just feels like the whole area is dying. The main problem was the concierge, who turned out to be a timeshare sales person. Prior to my arrival she was emailing me asking me about helping book experiences. We were not interested because we have been going to PV for 10 years and are familiar with the area and tours. She called every morning at 9 am, it was extremely disturbing. At one point, her manager offered $150 to go to a presentation. It's appalling, you pay to stay at a hotel, and there is staff dedicated to get you to sign on to a timeshare. They don't leave you alone, but we had no problem blowing them off. Also note, there is an added resort fee of $20 per day. I know so many family members who were unfortunately convinced to waste a day of their vacation to go to an 8 hour presentation and then waste thousands of dollars on the possibility of maybe getting to stay at subpar hotels. We will not be returning.

Staffs are very friendly and attentive. The hotel is beautiful and the view of the Banderas Bay was gorgeous. We like the place so much, and will be back soon.

Very quiet and relaxing. Accommodating and friendly staff.

Beds, linens & pillows were a dream! Staff at pool side we’re slow & hard to get their attention but otherwise, great.

It is a great hotel, with very friendly staff and location is excellent. Food is very good at the restaurants we used, a little bit expensive tough. We really enjoyed our stayed and the fact that it is a pet friendly hotel, so our dogs enjoyed it too.

Delightful . Just loved it What more can I say? I’ll be back

Very nice people, family friendly, clean, and all-around great service. The overall set-up is very comfortable with alot of space. Wonderful pool and beach. The sunsets are amazing. Spa and gym are great too. Short walk to the marina or taxi to the romantic district. Very relaxing.

The location is great close to the marina. The pool was amazing . The rooms are a bit staged but comfortable . My ocean view was beautiful !

Beautiful hotel! We would love to go back. It was very relaxing.

This was my first time staying here at the Westin and it was a very amazing experience

Excellent, right on the beach and really close to the marina shops and restaurants

Paseo De La Marina Sur 205 Puerto Vallarta JAL

Hotel highlights

  • Walking distance to Marina Vallarta and Bay of Banderas
  • Free parking
  • Onsite dining
  • Spa

The Westin Resort & Spa Puerto Vallarta places you next to Marina Vallarta and within a 10-minute stroll of other popular attractions like Bay of Banderas. This 280-room, 4-star resort welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a full-service spa.


Dining

Enjoy dining at one of 2 onsite restaurants including El Palmar, which specializes in international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 7 AM to 11:30 AM.


Rooms

An LCD TV comes with satellite channels, and guests can stay connected with WiFi. The bathroom offers a spring water bath, hair dryers, and free toiletries. Other standard amenities include a balcony or patio, a coffee maker, and a ceiling fan.


Property features

The Westin Resort & Spa Puerto Vallarta features a private beach, a full-service spa, and 2 outdoor pools. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include a children's pool, a fitness center, and a spa tub.

Room options

Premium Room, 2 Double Beds, Ocean View

Full 2 | Sleeps 3

Royal Room, Business Lounge Access

Full 2 | Sleeps 3

Royal Room, Business Lounge Access

King 1 | Sleeps 2

Room, 1 King Bed, Balcony, Partial Ocean View

King 1 | Sleeps 3

Guest reviews for The Westin Resort & Spa Puerto Vallarta

Everyone (57) Couples (97) Business (6) Family (57) Friends (25) Other (16)
4
Everyone

By on Jun 22, 2019

Review comment responded on Jun 22, 2019

Esteemed Guest, We appreciate your feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon. Be well.

4
Partner Couples

I enjoyed the 2 pools. One family and one with a bar.

By on Jun 17, 2019

Review comment responded on Jun 18, 2019

Esteemed Guest, We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon. Be well.

5
Everyone

By on Jun 17, 2019

Review comment responded on Jun 17, 2019

Esteemed Guest, On behalf of the Management of The Westin Resort and Spa Puerto Vallarta we would like to thank you for taking the time to send us your valuable feedback. We hope you enjoyed our facilities and had a refreshing and relaxing stay with us. We hope to host you soon. Be well.

3
Friends

Houskeeping, sloppy,staff not friendly except for bellman.Asked for wine glasses and wine opener,was told they couldnt deliver wine glasses to room.This uses to be my favorite hotel in PV,after this lasy experience not sure I would return

By on Jun 14, 2019

Review comment responded on Jun 17, 2019

Esteemed Guest, Thank you for taking the time to send us your feedback. Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We apologize for the inconveniences. Be well.

3
Families

It's a beautiful property, most of the staff is very helpful and attentive. It needs updating, and the beach is small. The food gave my husband food poisoning. The food used to be very good three years ago. I don't know, it just feels like the whole area is dying. The main problem was the concierge, who turned out to be a timeshare sales person. Prior to my arrival she was emailing me asking me about helping book experiences. We were not interested because we have been going to PV for 10 years and are familiar with the area and tours. She called every morning at 9 am, it was extremely disturbing. At one point, her manager offered $150 to go to a presentation. It's appalling, you pay to stay at a hotel, and there is staff dedicated to get you to sign on to a timeshare. They don't leave you alone, but we had no problem blowing them off. Also note, there is an added resort fee of $20 per day. I know so many family members who were unfortunately convinced to waste a day of their vacation to go to an 8 hour presentation and then waste thousands of dollars on the possibility of maybe getting to stay at subpar hotels. We will not be returning.

By on Jun 4, 2019

Review comment responded on Jun 10, 2019

Esteemed Guest, Thank you for taking the time to send us your feedback. Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We apologize for the inconveniences. Be well.

5
Families Families

Staffs are very friendly and attentive. The hotel is beautiful and the view of the Banderas Bay was gorgeous. We like the place so much, and will be back soon.

By on May 28, 2019

Review comment responded on May 28, 2019

Esteemed Guest, On behalf of the Management of The Westin Resort and Spa Puerto Vallarta we would like to thank you for taking the time to send us your valuable feedback. We hope you enjoyed our facilities and had a refreshing and relaxing stay with us. We hope to host you soon. Be well.

4
Everyone

By on Apr 22, 2019

Review comment responded on Apr 22, 2019

Esteemed Guest, We appreciate your feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon. Be well.

5
Families

Very quiet and relaxing. Accommodating and friendly staff.

By on Apr 17, 2019

Review comment responded on Apr 17, 2019

Esteemed Guest, We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon. Be well.

5
Everyone

Beds, linens & pillows were a dream! Staff at pool side we’re slow & hard to get their attention but otherwise, great.

By on Mar 24, 2019

Review comment responded on Mar 27, 2019

Esteemed Ivy, Thank you for taking the time to send us your feedback. Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We hope you can give us an opportunity to be your hosts on your next trip to Puerto Vallarta and demonstrate the quality of The Westin Resort and Spa. Be well.

5
Everyone

By on Mar 24, 2019

Review comment responded on Apr 1, 2019

Esteemed Guest, We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon. Be well.

The Westin Resort & Spa Puerto Vallarta

Paseo De La Marina Sur 205, Puerto Vallarta, JAL 48354
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.