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Recent guest reviews

no internet in rooms poor service in restaurants

I paid for 1king bed he gave me 2 full beds and said that’s what I have deal with it, he said we give you what we have not what you pay for ! He also told me in this words exactly ( what’s the problem with 2 beds? Want me to go upstairs and put it together for you ? Or what ?

Great place to stay! Will be back again!

Enjoyed our stay, clean rooms, beautiful views. Staff was friendly and approachable. Jaime was excellent, took good care of us , be it bringing drinks to the pool or room and food. Thank you for making our first trip memorable

My wife and I were satisfied with the service we received at this resort, we are looking forward to come back to Puerto Vallarta next year and we're considering this resort for our future trip.

Stuff was really helpful and pleasant. Food was abundant and tasty. Our room had great view, both of the ocean and the city lights. Ok, may be it is not as posh as place next door but it was clean, had plenty of entertainment, beach was the same distance as from other hotels, pool was clean. We had great time and might consider staying there again

Right next to the beach and access to it. Pool area has daily activities. They have night entertainment everyday except mondays. Food buffet has a good variety.

Great service, clean grounds

Resort was okay very kid friendly. Missed my first night due to issues with my flight tried to call the hotel ahead of time to let them know i wouldn’t be arriving but of course they don’t have a direct number and there customer service “center” closes at 7pm their time. When i arrived i tried to talk to somebody but they kept telling me since i didn’t call ahead of time there was nothing they could do should really have around the clock customer service agents available for unexpected changes especially when u book with a package.

The staff was always helpful and friendly. The place is not too big, which makes it perfect to relax and enjoy. The beach isn’t the best, but the views of the bay, the sunsets, and the pool are fantastic.

My body has bug bites all over from the room. There are bed bugs and it is horrible to try and have fun when all you are doing is itching.

I always clone back to this medium sized property right on the beach with a nicely heated outdoor pool and rooftop jacuzzi. I feel they have improved the food over the years to offer good variety evey day. I will come back again and definitely recommend it.

It was a great place to stay for our vacation. Friendly staff 🌞

Loved the small resort. Food was excellent. Service was excellent. Roof top bar was wonderful.

Overall the property was fine and we liked the central location which was within walking distance downtown. However, we had a major problem with our family members’ check in and they were forced to wait in the lobby for several hours, without any customer service which was very upsetting.

Jose Clemente Orozco 131 Puerto Vallarta JAL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Located in South Hotel Zone, Plaza Pelicanos Grand Beach Resort - All Inclusive is within 2 miles (3 km) of popular attractions such as Cruise Ship Terminal and Malecon. This 3.5-star property has 100 guestrooms and offers an outdoor pool, free self parking, and a gym.


Dining

Free buffet breakfast is served each morning from 7:00 AM to 11:30 AM. Enjoy a bite to eat at the property's buffet restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

32-inch flat-screen TVs come with cable channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, ceiling fans, and safes are also standard.


Property features

Plaza Pelicanos Grand Beach Resort - All Inclusive features an outdoor pool, a children's pool, and a gym. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this all-inclusive property include a rooftop terrace, free WiFi in public areas, and an outdoor tennis court.

Room options

Studio Standar View 2 Double Beds

2 Double Beds | Sleeps 3

One Bedroom Tower Suite 1 King Size Bed (B)

1 King Bed | Sleeps 4

One Bedroom Standar Suite 1 King Size Bed (D)

1 King Bed | Sleeps 4

One Bedroom Standar Suite1 King Size Bed (E)

1 King Bed | Sleeps 4

Guest reviews for Plaza Pelicanos Grand Beach Resort - All Inclusive

Everyone (21) Couples (36) Business (1) Family (22) Friends (9) Other (9)
3
Partner Couples

no internet in rooms poor service in restaurants

By on Nov 5, 2022

Review comment responded on Nov 10, 2022

Thank you for sharing your experience through this means. Your comments are truly valuable for us, I sincerely apologize for the situation that you faced which made us fall short in meeting your expectations.We have taken note of the issues you outlined and will be working with our team to improve upon these areas. We are grateful for your feedback and patience, and we hope to have an opportunity to provide you with a seamless hotel experience in the future.Sincerely,

4
Everyone

By , from La Crescenta on Aug 16, 2022

1
Partner Couples

I paid for 1king bed he gave me 2 full beds and said that’s what I have deal with it, he said we give you what we have not what you pay for ! He also told me in this words exactly ( what’s the problem with 2 beds? Want me to go upstairs and put it together for you ? Or what ?

By on Jul 31, 2022

4
Partner Couples

Great place to stay! Will be back again!

By on Jul 4, 2022

Review comment responded on Jul 4, 2022

We would like to express our gratitude for choosing us has your hotel destination and for posting your review. We always try to make our guests’ stay memorable, with a good service and nice atmosphere. Warm regards

4
Partner Couples

Enjoyed our stay, clean rooms, beautiful views. Staff was friendly and approachable. Jaime was excellent, took good care of us , be it bringing drinks to the pool or room and food. Thank you for making our first trip memorable

By on Apr 30, 2022

Review comment responded on May 31, 2022

We would like to express our gratitude for choosing us has your hotel destination and for posting your review. We always try to make our guests’ stay memorable, with a good service and nice atmosphere. Warm regards

5
Partner Couples

My wife and I were satisfied with the service we received at this resort, we are looking forward to come back to Puerto Vallarta next year and we're considering this resort for our future trip.

By on Feb 20, 2022

5
Partner Couples

Stuff was really helpful and pleasant. Food was abundant and tasty. Our room had great view, both of the ocean and the city lights. Ok, may be it is not as posh as place next door but it was clean, had plenty of entertainment, beach was the same distance as from other hotels, pool was clean. We had great time and might consider staying there again

By on Nov 28, 2021

Review comment responded on Dec 13, 2021

Thank you for staying with us, your comments are very important.

3
Everyone

By on Aug 15, 2021

5
Family

Right next to the beach and access to it. Pool area has daily activities. They have night entertainment everyday except mondays. Food buffet has a good variety.

By on Aug 8, 2021

Review comment responded on Aug 10, 2021

Thank you for being with us, we are waiting for you soon!

4
Partner Couples

Great service, clean grounds

By on Jul 19, 2021

Review comment responded on Jul 20, 2021

Sunset Plaza appreciates your stay with us, we look forward to seeing you soon.

Plaza Pelicanos Grand Beach Resort - All Inclusive

Jose Clemente Orozco 131, Puerto Vallarta, JAL 48300
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