Hacienda Buenaventura Hotel & Mexican Charm

4.0 star property

Choose dates to view prices

Photo gallery for Hacienda Buenaventura Hotel & Mexican Charm

Exterior detail
Reception
Exterior
Free beach shuttle, sun loungers, beach umbrellas
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310
  • Place, Hotel Zone Beach
    ‪3 min walk‬
  • Place, La Isla
    ‪5 min walk‬
  • Place, Cruise Ship Terminal
    ‪9 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪3 min drive‬

Room options

Superior Room Two Double Beds

8.4 out of 10
Very good
(27 reviews)
  • Garden view
  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • 376 sq ft
  • Sleeps 3

Room Standard

7.4 out of 10
Good
(8 reviews)
  • 376 sq ft
  • Sleeps 4

Room Standard

  • 376 sq ft
  • Sleeps 3

Room Superior with Garden View

  • 473 sq ft
  • Sleeps 3

Standard King

8.0 out of 10
Very good
(50 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Triple Room - with a double bed

7.8 out of 10
Good
(37 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Superior King Bed

7.6 out of 10
Good
(17 reviews)
  • Garden view
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

Room Superior with Garden View

  • 473 sq ft
  • Sleeps 4

Standard Room Two Double Beds

7.4 out of 10
Good
(18 reviews)
  • Garden view
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Puerto Vallarta

Located in Hotel Zone, Hacienda Buenaventura Hotel & Mexican Charm is within a 5-minute walk of Bay of Banderas and within 15 minutes of other popular attractions like Cruise Ship Terminal. This 155-room, 4-star hotel has 3 restaurants and a bar/lounge, along with an outdoor pool.

What's nearby

  • Hotel Zone Beach - 3 min walk - 0.2 miles
  • La Isla - 5 min walk - 0.3 miles
  • Puerto Mágico - 5 min walk - 0.3 miles
  • Cruise Ship Terminal - 9 min walk - 0.5 miles
  • Cruise Ship Pier - 9 min walk - 0.5 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive

Restaurants

  • ‪Talavera - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Seafire Restaurant - ‬7 min walk
  • ‪Le Delice - ‬6 min walk
  • ‪Icon Beach Bar - ‬5 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm

At Hacienda Buenaventura Hotel & Mexican Charm, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. Transportation is made easy with a free beach shuttle. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this all-inclusive hotel include meeting rooms, a terrace, and laundry facilities.
32-inch LED TVs come with digital channels. Beds sport down comforters and bathrooms offer free toiletries. Other standard amenities include free local calls, safes, and ironing boards.
An outdoor pool and a children's pool are on site.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free beach shuttle

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cascada Bar
  • La Troje
  • Los Portales Restaurant
  • Sabores de Mexico

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Built in 1950
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged
  • Spa fee: MXN 3000 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel & Mexican Charm Hotel
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta

Frequently asked questions

Will I find all-inclusive rate plans at Hacienda Buenaventura Hotel & Mexican Charm?

Hacienda Buenaventura Hotel & Mexican Charm is an all-inclusive resort and rates come with all meals.

How much does it cost to stay at Hacienda Buenaventura Hotel & Mexican Charm?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at Hacienda Buenaventura Hotel & Mexican Charm on Apr 14, 2026 start from $183, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Hacienda Buenaventura Hotel & Mexican Charm?

Hacienda Buenaventura Hotel & Mexican Charm provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to do around Hacienda Buenaventura Hotel & Mexican Charm?

This hotel is situated in Hotel Zone within a 10-minute walk of Cruise Ship Terminal and Bay of Banderas. You'll also find Malecon and Playa de los Muertos within a short drive.

Is there parking available at Hacienda Buenaventura Hotel & Mexican Charm?

No, there isn't parking at this hotel.

Is a spa located at Hacienda Buenaventura Hotel & Mexican Charm?

Spa services at the hotel include deep-tissue massages, hot stone massages, and reflexology.

Does Hacienda Buenaventura Hotel & Mexican Charm have a casino?

No, Hacienda Buenaventura Hotel & Mexican Charm doesn't have a casino.

Will I find an indoor pool at Hacienda Buenaventura Hotel & Mexican Charm?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hacienda Buenaventura Hotel & Mexican Charm a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a garden-view restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at Hacienda Buenaventura Hotel & Mexican Charm?

No, there isn't a spa tub at this hotel.

Does Hacienda Buenaventura Hotel & Mexican Charm feature a restaurant that includes a breakfast menu?

Yes, Hacienda Buenaventura Hotel & Mexican Charm has 3 restaurants, and serves breakfast for a surcharge.

Will Hacienda Buenaventura Hotel & Mexican Charm allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hacienda Buenaventura Hotel & Mexican Charm.

Are there connecting rooms at Hacienda Buenaventura Hotel & Mexican Charm?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hacienda Buenaventura Hotel & Mexican Charm?

The closest major airport to Hacienda Buenaventura Hotel & Mexican Charm is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 3.7 mi away (12 minutes by car).

Are there rooms with balconies at Hacienda Buenaventura Hotel & Mexican Charm?

Yes, some guestrooms at Hacienda Buenaventura Hotel & Mexican Charm offer a furnished balcony/patio and may feature garden views.

Hacienda Buenaventura Hotel & Mexican Charm Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 405 out of 1001 reviews
Rating 8 - Good. 276 out of 1001 reviews
Rating 6 - Okay. 159 out of 1001 reviews
Rating 4 - Poor. 92 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

DIANA GABRIELA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The "Mexican Charm" in the hotel name is accurate and we enjoyed it very much. Good location close to beach, nice room with comfy beds and pillows. Super-friendly staff. Highly recommended!
Stayed 5 nights in Jan 2026

10/10 Excellent

Vanessa

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Really lovely staff, the food was good and the pool was nice to relax by. Its probably on the more basic end of all inclusive accommodation but we had a great time
Stayed 2 nights in Jan 2026

8/10 Good

Janay

Stayed 2 nights in Jan 2026

8/10 Good

Arturo

Stayed 4 nights in Jan 2026

6/10 Okay

Daisy

Stayed 3 nights in Jan 2026

8/10 Good

Lis

Stayed 6 nights in Dec 2025

6/10 Okay

Mary

Traveled with family
Liked: Cleanliness
The staff was very nice. There was limited hot water. Part of the pool was closed to get ready for NYE which was most upsetting. The resort is s ok, not great. We will not stay there again.
Stayed 6 nights in Dec 2025

10/10 Excellent

Shelly Ann

Stayed 7 nights in Dec 2025

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff was great
Stayed 7 nights in Dec 2025

10/10 Excellent

Hayley

Stayed 7 nights in Dec 2025

10/10 Excellent

Takahiro

Stayed 3 nights in Dec 2025

10/10 Excellent

nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fan loud in room.would rattle.no air conditioning clean room.bar nice
Stayed 7 nights in Dec 2025

10/10 Excellent

Cody

Stayed 8 nights in Dec 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2025

8/10 Good

Kristoffer

Stayed 8 nights in Dec 2025

10/10 Excellent

Larissa

Liked: Cleanliness, amenities, property conditions & facilities
The room was fine. Could use some renovations but thats what keeps the hotel affordable. I had a hard time getting hot water out of the pipes.
Stayed 4 nights in Dec 2025

8/10 Good

Maria Vasquez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, I enjoyed my stay. I little outdated.
Stayed 5 nights in Dec 2025

10/10 Excellent

Vera

Stayed 5 nights in Nov 2025

6/10 Okay

Indira

Stayed 6 nights in Dec 2025

10/10 Excellent

brayden

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good including food. À la carte dinner was great. Drinks were good. Room was fine.
Stayed 2 nights in Dec 2025

8/10 Good

Lorena

Liked: Cleanliness
Stayed 3 nights in Dec 2025

8/10 Good

Amanda

Stayed 4 nights in Nov 2025

10/10 Excellent

DENIS

Stayed 5 nights in Dec 2025

8/10 Good

Oxana

Traveled with group
Liked: Cleanliness, staff & service, amenities
clean room, frendly personal
Stayed 5 nights in Dec 2025

4/10 Poor

James, Vancouver

Liked: Cleanliness
Disliked: Amenities
Too far from beach Not enough food choices
Stayed 2 nights in Dec 2025