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Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Property class: 4

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Photo gallery for Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

A swimming pool with lounge chairs and umbrellas, surrounded by palm trees and a thatched-roof structure.
Property video
An indoor dining area with tables and chairs, surrounded by lush greenery and hanging plants.
A spacious room with a high wooden ceiling, a central island with a sink, and a large painting on the wall.
A beach with rows of sun loungers and orange umbrellas, a clear blue sky, and a cityscape in the background.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Air conditioning
  • Business services

Explore the area

View in a map
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310
  • Place, Hotel Zone Beach
    ‪3 min walk‬
  • Place, La Isla
    ‪5 min walk‬
  • Place, Puerto Mágico
    ‪5 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪5 min drive‬

Room options

View all photos for Superior Room Two Double Beds

A hotel room with two beds, a desk with a coffee maker, a chair, a table, and a view of the outdoors.

Superior Room Two Double Beds

8.4 out of 10
Very good
(29 reviews)
  • Garden view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Down comforters, in-room safe, iron/ironing board, rollaway beds (free)

Double Room Standard

7.0 out of 10
Good
(2 reviews)
  • 376 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room Standard

Down comforters, in-room safe, iron/ironing board, rollaway beds (free)

Room Standard

7.4 out of 10
Good
(8 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Down comforters, in-room safe, iron/ironing board, rollaway beds (free)

Room Standard

  • 376 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard King

A hotel room with a bed, bedside tables, a nightstand, a mirror, and a door leading to another room.

Standard King

8.0 out of 10
Very good
(63 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room - with a double bed

A hotel room with two beds, a dining table, a chair, a lamp, and a view of the outside.

Standard Triple Room - with a double bed

7.8 out of 10
Good
(45 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior King Bed

A hotel room with a bed, a desk, two chairs, a table, a lamp, and a painting.

Superior King Bed

7.2 out of 10
Good
(20 reviews)
  • Garden view
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Two Double Beds

A hotel room with two single beds, a nightstand with a lamp, a wooden headboard, and a small mirror on the wall.

Standard Room Two Double Beds

7.2 out of 10
Good
(22 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Puerto Vallarta

Located in Hotel Zone, Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive is within a 5-minute walk of Bay of Banderas and within 15 minutes of other popular attractions like Cruise Ship Terminal. This 155-room, 4-star hotel has 3 restaurants and a bar/lounge, along with an outdoor pool.

What's nearby

  • Hotel Zone Beach - 3 min walk - 0.2 miles
  • Playa de Oro - 3 min walk - 0.2 miles
  • La Isla - 5 min walk - 0.3 miles
  • Puerto Mágico - 5 min walk - 0.3 miles
  • Plaza Caracol - 14 min walk - 0.8 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive

Restaurants

  • ‪Buffet King - ‬14 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Häagen-Dazs - ‬13 min walk
  • ‪La Vaca Argentina - ‬9 min walk
  • ‪La Cocina De Tomasa - ‬14 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

At Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. Transportation is made easy with a free beach shuttle. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this all-inclusive hotel include meeting rooms, a terrace, and laundry facilities.
32-inch LED TVs come with digital channels. Beds sport down comforters and bathrooms offer free toiletries. Other standard amenities include free local calls, safes, and ironing boards.
An outdoor pool and a children's pool are on site.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free beach shuttle

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cascada Bar
  • La Troje
  • Los Portales Restaurant
  • Sabores de Mexico

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Built in 1950
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel & Mexican Charm Hotel
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta

Frequently asked questions

Will I find all-inclusive rate plans at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive is an all-inclusive resort and rates come with all meals.

How much does it cost to stay at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

As of Aug 25, 2026, prices found for a 1-night stay for 2 adults at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive on Sep 20, 2026 start from $156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to do around Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

This hotel is situated in Hotel Zone within a 10-minute walk of Bay of Banderas and Cruise Ship Terminal. You'll also find Malecon and Playa de los Muertos within a short drive.

Is there parking available at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

No, there isn't parking at this hotel.

Is a spa located at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

Spa services at the hotel include hot stone massages, deep-tissue massages, and reflexology.

Does Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive have a casino?

No, Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a garden-view restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

No, there isn't a spa tub at this hotel.

Does Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive has 3 restaurants, and serves breakfast for a surcharge.

Will Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive.

Are there connecting rooms at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

The closest major airport to Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 3.7 mi away (12 minutes by car).

Are there rooms with balconies at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

Yes, some guestrooms at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive offer a furnished balcony/patio and may feature garden views.

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 416 out of 1017 reviews
Rating 8 - Good. 287 out of 1017 reviews
Rating 6 - Okay. 162 out of 1017 reviews
Rating 4 - Poor. 85 out of 1017 reviews
Rating 2 - Terrible. 67 out of 1017 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Robert

The staff was excellent
Stayed 1 night in May 2026
Verified review

6/10 Okay

Marlene

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was very nice
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Amanda Jane

Liked: Cleanliness
We really enjoyed our stay, and the price was just right.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Jean-Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing foid and drinks and love the peaceful nights
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experince! Everyone was very helpfull and we had an amazing family vacation!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and the whole place had a nice charm about it. The buffet was nice and the service was excellent .
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The a/c worked excellent other than a very bad musty moldy odor,the meals and restaurant were excellent and the cleaning staff were very efficient.Also the massage in the spa was very good
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool , beach is a small walk away
Stayed 14 nights in Feb 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a hidden gem! We loved everything about this hotel! The rooms, the food, the staff all excellent in a very relaxed atmosphere. We will be back!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Tynan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bar, nice pool
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Jorge Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. Great service. Would stay here again
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops and boat docks very close. Pool restaurant and bar were excellent! Friendly staff & good food.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Brendan

Liked: Cleanliness, amenities, property conditions & facilities
The clean room, great staff, good food and drinks
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, amenities
Room was clean, staff nice .. breakfast good Pool nice and clean
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Shelley

Liked: Cleanliness, amenities, property conditions & facilities
Very charming hotel very clean and friendly staff
Stayed 14 nights in Jan 2026
Verified review

8/10 Good

Darwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband stayed there as a solo traveler and was very pleased with the staff accommodating his concerns. He liked the pool area and the location. And said the food was decent. pretty sure he would stay there again.
Stayed 11 nights in Feb 2026
Verified review

6/10 Okay

Susan

Liked: Cleanliness, staff & service
I brought my family of 5 and met with 2 other families for Spring Break week.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Cesar

Liked: Staff & service, amenities
Service was excellent, food was amazing. I loved the pool and the restaurants. Rooms were ok, our bathroom door knob did not work, this was reported to staff but couldn't get to fix the issue. A couple ofbed sheets were permanently stained they should have been discarded.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
A really great place to visit an amazing atmosphere great food and an overall great time⭐️⭐️⭐️⭐️⭐️
Stayed 7 nights in Jan 2026
Verified review

6/10 Okay

Luis F

Liked: Cleanliness
Rooms were a bit on the warm side, ac was working just the hall ways stay hot so it does not let the rooms stay cooler, food in the restaurant was ok, just repetitive almost everyday. Over all it was ok. Located in area we like. And not to expensive
Stayed 6 nights in May 2026
Verified review

8/10 Good

Sheena

Liked: Cleanliness, amenities, property conditions & facilities
Staff always friendly and helpful. Always enjoy our time spent at this resort.
Stayed 6 nights in Jan 2026
Verified review

8/10 Good

Tamela Mae

Liked: Staff & service
Very traditional. A great change from the typical all inclusive
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Lorna Ann

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome, setting was great.
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

darryl

The staff are wonderful
Stayed 10 nights in Jan 2026
Verified review

6/10 Okay

Betty Anne

Very dated - no elevators, air conditioning didn’t work very well. Food was good, grounds were very nice and it was located in a great location
Stayed 7 nights in Mar 2026