Hotel Riu Plaza Guadalajara

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Hotel Riu Plaza Guadalajara

Terrace/patio
Exterior
Front of property
Rooftop terrace
Rooftop terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Av. Lopez Mateos 830 Col. Chapalita, Guadalajara, JAL, 44500
  • Minerva Roundabout
    ‪15 min walk‬
  • Expo Guadalajara
    ‪2 min drive‬
  • US Consulate General Guadalajara
    ‪4 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪31 min drive‬

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Room options

Family Room, 2 Twin Beds, Executive Level (MX)

  • 391 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room (Hotwire ROH)

  • 391 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

Deluxe Room, 1 King Bed (MX)

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Twin Beds, Executive Level (MX)

  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room, 1 King Bed, Executive Level (MX)

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room, 2 Twin Beds

  • 498 sq ft
  • Sleeps 4
  • 2 Twin Beds

Family Room, 1 King Bed

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Executive Level

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Twin Beds, Executive Level

  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

Senior Suite, 1 King Bed (Crown Level Access)

  • 747 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed, Executive Level

  • 498 sq ft
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Twin Beds, Executive Level

  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds

Senior Suite, 1 King Bed (MX Crown Level Access)

  • 747 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed (MX)

  • 498 sq ft
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed (MX)

  • 2598 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

  • 1302 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Executive Level (MX)

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Twin Beds (MX)

  • 505 sq ft
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds (MX)

  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

Quadruple Room Executive

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

Quadruple Room Executive

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 2 Full Bed(s)

Quadruple Room Executive

  • Sleeps 3
  • 2 Full Bed(s)

Room Deluxe

  • Sleeps 2
  • 1 King Bed(s)

Room Deluxe

  • Sleeps 2
  • 1 King Bed(s)

Room Deluxe

  • Sleeps 4
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

Room Deluxe

  • Sleeps 4
  • 2 Full Bed(s)

Suite Presidential With Street View

  • Sleeps 2
  • 1 King Bed(s)

Room Executive With View

  • Sleeps 2
  • 2 Full Bed(s)

Suite Presidential With Street View

  • Sleeps 2
  • 1 Queen Bed(s)

Room Deluxe

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

Room Deluxe

  • Sleeps 2
  • 2 Full Bed(s)

Room Deluxe

  • Sleeps 4
  • 2 Full Bed(s)

Room Deluxe

  • Sleeps 2
  • 1 King Bed(s)

Quadruple Room Executive

  • Sleeps 3
  • 2 Full Bed(s)

Suite Premium

  • Sleeps 2
  • 1 King Bed(s)

Suite Premium

  • Sleeps 2
  • 1 King Bed(s)

Room Executive

  • Sleeps 2
  • 1 Full Bed(s)

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About the neighborhood

Guadalajara

Located in Zona Expo within a short walk of Minerva Roundabout, Hotel Riu Plaza Guadalajara is within a mile (2 km) of other popular sights such as Expo Guadalajara. This 550-room, 5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi.

What's nearby

  • Minerva Roundabout - 15 min walk - 0.8 miles
  • Expo Guadalajara - 2 min drive - 1.3 miles
  • Avienda Chapultepec - 3 min drive - 1.8 miles
  • Plaza del Sol - 3 min drive - 1.6 miles
  • US Consulate General Guadalajara - 4 min drive - 2.2 miles

Getting around

  • Mexicaltzingo Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 31 min drive

Restaurants

  • ‪Hotel RIU Plaza - ‬2 min walk
  • ‪The Chardonnay - ‬1 min walk
  • ‪Decapolis - ‬1 min walk
  • ‪Dreams Lobby Bar - ‬1 min walk
  • ‪Capital Take Away - ‬2 min walk

About this property

Hotel Riu Plaza Guadalajara

Luxury hotel with 2 restaurants and a full-service spa
At Hotel Riu Plaza Guadalajara, guests enjoy a full-service spa, an outdoor pool, and a gym. Valet parking is available for MXN 150 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and meeting rooms.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free minibar items, coffee makers, and ceiling fans are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Moonliz. Services include facials, body treatments, and manicures and pedicures. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 90 per day)
  • Valet parking on site (MXN 150 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chardonnay
  • Decapolis

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • 20 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (45 inches high)
  • Hand-held showerhead
  • Handrails in stairways (43 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 40 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: MXN 90 per day
  • Valet parking fee: MXN 150 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Riu Plaza Guadalajara
Riu Plaza Guadalajara
RIU Plaza Guadalajara Hotel
RIU Plaza
Riu Plaza Guadalajara
Hotel Riu Plaza Guadalajara Hotel
Hotel Riu Plaza Guadalajara Guadalajara
Hotel Riu Plaza Guadalajara Hotel Guadalajara

Frequently asked questions

Are free cancellation options available at Hotel Riu Plaza Guadalajara?

Hotel Riu Plaza Guadalajara offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Riu Plaza Guadalajara?

As of Apr 30, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Plaza Guadalajara on May 1, 2025 start from $102.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Riu Plaza Guadalajara?

This hotel is situated in Zona Expo within a short 15-minute walk of Minerva Roundabout and also 19 minutes on foot from La Gran Plaza Fashion Mall. You'll also find Andares Shopping Center and Plaza del Sol within a short drive.

Will I be able to park at Hotel Riu Plaza Guadalajara?

Yes, valet parking is offered for MXN 150 per day. Accessible parking is also available for guests.

Is a spa located at Hotel Riu Plaza Guadalajara?

Moonliz is the hotel's spa and services include body treatments, massages, mani/pedis, and facials.

Does Hotel Riu Plaza Guadalajara have a casino?

No, Hotel Riu Plaza Guadalajara doesn't have a casino.

Will I find an indoor pool at Hotel Riu Plaza Guadalajara?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Riu Plaza Guadalajara good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 2 restaurants.

Are there hot tubs at Hotel Riu Plaza Guadalajara?

No, there isn't a spa tub at this hotel.

Does Hotel Riu Plaza Guadalajara feature a restaurant that includes a breakfast menu?

Yes, Hotel Riu Plaza Guadalajara has 2 restaurants, and serves breakfast for a surcharge.

Will Hotel Riu Plaza Guadalajara allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Plaza Guadalajara.

Are there connecting rooms at Hotel Riu Plaza Guadalajara?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Riu Plaza Guadalajara?

The closest major airport to Hotel Riu Plaza Guadalajara is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 13.5 mi away (31 minutes by car).

Are there rooms with balconies at Hotel Riu Plaza Guadalajara?

No, there aren't any guestrooms with balconies at Hotel Riu Plaza Guadalajara.

Does Hotel Riu Plaza Guadalajara have a wedding venue?

There are wedding services available at Hotel Riu Plaza Guadalajara if that's in your vacation plans.

Hotel Riu Plaza Guadalajara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2763 out of 3796 reviews
Rating 8 - Good. 600 out of 3796 reviews
Rating 6 - Okay. 210 out of 3796 reviews
Rating 4 - Poor. 98 out of 3796 reviews
Rating 2 - Terrible. 125 out of 3796 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and wonderful staff.
Stayed 5 nights in Mar 2025

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service.
Stayed 3 nights in Apr 2025

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was our 3rd stay; its a beautiful hotel; staff is friendly, helpful and professional. We will def stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good service, excellent restaurant and bar, people very friendly.
Stayed 3 nights in Jan 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is a beautifully updated hotel. Good restaurants and great rooms
Stayed 3 nights in Jan 2025

10/10 Excellent

maritzabel, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

JORGE

Liked: Staff & service, property conditions & facilities
No heater, at night get very cold… and they don’t change the towels

10/10 Excellent

JAVIER

Stayed 1 night in Jan 2025

6/10 Okay

Usvaldo

Liked: Amenities
Disliked: Staff & service
When I arrived I was trying to shower and I don’t have any towels in my room so I call and ask for towels and they take 1 hour to bring them I have to call them 3 times , and some of the stuff members where very rude in the pool area this was my first time in a Riu hotel and service was very bad
Stayed 3 nights in Jan 2025

8/10 Good

Javier

Traveled with partner
Liked: Staff & service, property conditions & facilities
Place was ok. Didn't like the bedding. Room service was good location ok.
Stayed 4 nights in Sep 2024

10/10 Excellent

Alejandro, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views
Stayed 3 nights in Jan 2025

10/10 Excellent

Karla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing staff who provided great customer service!!! I would definitely go back and recommend it to all my friends and family.
Stayed 3 nights in Jan 2025

10/10 Excellent

Leda

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very nice and friendly. Quickly to respond.
Stayed 1 night in Jan 2025

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room with a beautiful view. Room service was great. Very flash. Has a cafe and convenience store on the ground floor as well as an ATM, currency exchange and I'm sure there's heaps more!
Stayed 3 nights in Jan 2025

10/10 Excellent

Juan

Stayed 3 nights in Jan 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

2/10 Terrible

Juan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
trash service, got double booked, they charged me for both and then they said wont cancel and refund me because “management didnt answer the phone”. Lost my money and i couldnt even stay there on the other date they booked me. Theres much better places with way better service and better rooms, even airbnbs were better quality for less money and airbnb gives you refunds and answer the phone!
Stayed 1 night in Jan 2025

10/10 Excellent

ELSA L MANZO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025