Skip to main content
Beginning of main content

Hotel Morales Historical & Colonial Downtown Core

3.5 out of 5.0

Recent guest reviews

So clean. Big tv , bid room. All quality. Food was 1st class. And location is great and many great restuants across the street. All staff were very helpful.

We had a negative experience during our stay at Morales. We were traveling with our two kids and had reserved transportation to the hotel directly through Morales. When we arrived, we did not see anyone from Morales at the arrivals area where they would be. I looked around the arrivals and departures area three times; no luck. We waited 15 minutes and decided to call the hotel as our kiddos were hungry and growing impatient. I was placed on hold for 10 minutes then was told they would call me back in 5 minutes. Another 10 minutes passed and, surprise, no call back. I had to call again. Apparently, someone was on their way to pick us up. An hour after arriving, a man walks up with a piece of paper (actually the reverse of an oxxo receipt) that had "Morales" written in pen. The driver said he was called by the hotel as a last minute emergency! Afterwards, Morales stalled for 3 DAYS (front staff said they could not reach a supervisor). They finally offered a discount back to the airport (and give them more business? No thank you). Morales refused to take responsibility for the mistake, saying they contract transportation. Why does Morales's webpage show a nice, modern van with their logo all over it? Essentially we paid $280MXP to wait an hour and be picked up in a 1998 Volkswagen Polo. Management DID NOT apologize or contact us otherwise while we stayed there (4 days). They wait for people to leave, then apologize online for all to see.

Can be noisy at times. Older part of the town . Friendly staff

I had a ball and I looked forward to hotel morales for a good nights sleep- I like the high ceilings

Terrific hotel staff and lovely colonial design. Breakfast buffet is terrific. The Cafe de Olla is a MUST. Perfect for families, couples, and business travelers.

excellent choice. Hotel was walking distance to many restaurants and coffee shops, right in the heart of downtown. beautiful historic hotel. would definitely recommend and will definitely be staying again when I visit Guadalajara in the future.

Beautiful place, colonial style, centrally located. Good breakfast, kids enjoyed the swimming pool and the pool table. Wifi. They have a shuttle that can take you back to the airport for a reasonable price. We also took the shuttle to Tonalá which was very nice. Downtown area has a lot of Street construction at the moment.

Nice hotel, but don't depend to much on room service if you're hungry!

Hotel is an older hotel located in Centro Historico Guadalajara. Great location and easy access to taxi's or Uber. Room was spacious and clean. Only minor complaint is housekeeping didn't restock the room consistent. Other than that, hotel was great. Food at restaurant was also delicious.

Was a great places ,closer to the center and a lot places in guadalajara.

Pros: Quick check in and check out. Hotel is historic, centrally located and nicely decorated Decent restaurant with decent prices and a decent buffet. The pool area is nice but small The room was nice and spacious with a nice big closet, safe, and walk - in shower. Also the room is equipped with an air conditioner. The work out room is nice but also small. The staff were friendly enough. Most spoke English, some much better than others. Speaking Spanish definitely helps. Cons: The bed is hard as a rock. The roof of the hotel in the back is not fully enclosed because of a canopy so you hear EVERY noise from the outside. There is a disco on the next street that blares music all night long. Additionally when anyone talks and walks, you hear an echo underneath the canopied section . Also, right now the hotel is undergoing renovations, so there is banging from 10:00 a.m. to 7:00 p.m. The city is also constructing a subway line, so you hear that noise as well. The hotel also has a hall that it rents out for weddings in the adjacent building and you can hear music from that hall as well. My last night it was unbearable due to the the loud music from the wedding, the disco blaring music, and the noise from outside.

The amenities are very good. The restaurant has excellent food at a reasonable price. The staff is very helpful and friendly. The area is clean and safe. I have stayed there many times and will be staying there again. The rooms are also reasonably priced.

Stayed here only one night, but really enjoyed it. The building is grand, high ceilings, interior courtyards, the room was huge, with a separate living room adjacent to the bedroom. Bath was a little dated and tired but perfectly fine. Watch out for slippery floors, the bath floor is very slippery when wet. Very conveniently located to the cathedral and the many grand buildings down in the central part of Old Guadalajara. If you can, vista the square at night, the lights are lovely. Try to get a room away from Avenida Corona, it will be a little quieter.

Great place to stay. Beautiful, clean, confortable, great costumer service.

Beautiful hotel with a very friendly helpful staff. One of the nicest hotel experiences I've ever had. Laura makes a great Marguerita.

I read that the hotel was built in the 1930's. I think. So, old, although not necessarily 'historic'. We loved it. Rather than the corridors typically found in hotel design, the rooms on each floor are built around open plazas. The room was large with a king sized bed and a couple of modified wingbacks. Comfortable. While we were there, I read a 450-page hardback book in the furnished open plazas and by the rooftop pool. I am not a reader, usually. I mention this to illustrate how tranquil and relaxed the place is. And we were still able to take in all the sights if Guadalajara and environs. The hotel restaurant - we thought - was quite good. A solid 'B' for sure. Very good grilled jumbo shrimp. Ribeye steak. And the pricing was unbelievably low by American standards. Excellent meal for two with wine and 20% tip for about $15. With every meal, as I did the pesos-to-dollars conversion, I was shocked every time. We never got accustomed to it. Easy walking distance to shops, restaurants, sights. And let me just mention: a safe in the room, flat screen, large shower. And no carpet. Hardwood or solid surfaces. Which we prefer. I give the Morales and it's staff a hearty recommendation!

Stayed here two nights and everything was great . The place is really nice and is close to the historic center. Also the staff is very helpful and friendly.

Great location, good customer service and nice facilities.

This hotel is centrally and conveniently located in downtown Guadalajara, hotel was quite, gorgeous and family friendly. Lots of great places to eat near it and the staff was super friendly!

I have stayed at this hotel several times in the past. Solidly built building hence, no noise can be heard from neighboring rooms. I love that there are no carpets in this hotel. Its central location makes it an ideal place to explore the historic center of the city. There are several coffee shops and restaurants within the vicinity of this beautiful hotel.

Room options

Suite, 1 Queen Bed

Queen 1 | Sleeps 2

Royal Suite, 1 King Bed, Jetted Tub

King 1 | Sleeps 3

Guest reviews for Hotel Morales Historical & Colonial Downtown Core

Everyone (36) Couples (86) Business (23) Family (61) Other (29) Friends (36)
5

best and great hotel.

Everyone

So clean. Big tv , bid room. All quality. Food was 1st class. And location is great and many great restuants across the street. All staff were very helpful.

By , from chicago, usa on Nov 10, 2017

3

service? not here..

Families

We had a negative experience during our stay at Morales. We were traveling with our two kids and had reserved transportation to the hotel directly through Morales. When we arrived, we did not see anyone from Morales at the arrivals area where they would be. I looked around the arrivals and departures area three times; no luck. We waited 15 minutes and decided to call the hotel as our kiddos were hungry and growing impatient. I was placed on hold for 10 minutes then was told they would call me back in 5 minutes. Another 10 minutes passed and, surprise, no call back. I had to call again. Apparently, someone was on their way to pick us up. An hour after arriving, a man walks up with a piece of paper (actually the reverse of an oxxo receipt) that had "Morales" written in pen. The driver said he was called by the hotel as a last minute emergency! Afterwards, Morales stalled for 3 DAYS (front staff said they could not reach a supervisor). They finally offered a discount back to the airport (and give them more business? No thank you). Morales refused to take responsibility for the mistake, saying they contract transportation. Why does Morales's webpage show a nice, modern van with their logo all over it? Essentially we paid $280MXP to wait an hour and be picked up in a 1998 Volkswagen Polo. Management DID NOT apologize or contact us otherwise while we stayed there (4 days). They wait for people to leave, then apologize online for all to see.

By on Sep 15, 2017

4
Everyone

Can be noisy at times. Older part of the town . Friendly staff

By on Aug 23, 2017

4

hotel in city center

Everyone

I had a ball and I looked forward to hotel morales for a good nights sleep- I like the high ceilings

By , from san francisco on Aug 23, 2017

4

great location, service, and food!

Everyone

Terrific hotel staff and lovely colonial design. Breakfast buffet is terrific. The Cafe de Olla is a MUST. Perfect for families, couples, and business travelers.

By , from san jose, ca on Aug 1, 2017

5
Everyone

excellent choice. Hotel was walking distance to many restaurants and coffee shops, right in the heart of downtown. beautiful historic hotel. would definitely recommend and will definitely be staying again when I visit Guadalajara in the future.

By , from Texas on Jul 30, 2017

5
Everyone

Beautiful place, colonial style, centrally located. Good breakfast, kids enjoyed the swimming pool and the pool table. Wifi. They have a shuttle that can take you back to the airport for a reasonable price. We also took the shuttle to Tonalá which was very nice. Downtown area has a lot of Street construction at the moment.

By on Jul 1, 2017

4

nice hotel

Everyone

Nice hotel, but don't depend to much on room service if you're hungry!

By on Jun 6, 2017

5

excellent hotel and staff. great location.

Everyone

Hotel is an older hotel located in Centro Historico Guadalajara. Great location and easy access to taxi's or Uber. Room was spacious and clean. Only minor complaint is housekeeping didn't restock the room consistent. Other than that, hotel was great. Food at restaurant was also delicious.

By , from Los Angeles on May 25, 2017

5

excelente hotel! clean , help when you need .

Everyone

Was a great places ,closer to the center and a lot places in guadalajara.

By on May 20, 2017