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Hotel Portobelo

3.0 star property

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Photo gallery for Hotel Portobelo

Standard Room | Premium bedding, down comforters, pillowtop beds, in-room safe
Bar (on property)
Shower, rainfall showerhead, free toiletries, hair dryer
Reception
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Business services

Explore the area

View in a map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100
  • Place, Plaza de Armas
    ‪9 min walk‬
  • Place, Guadalajara Cathedral
    ‪10 min walk‬
  • Place, Degollado Theater
    ‪14 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪55 min drive‬

Room options

View all photos for Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales) | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Double Room (Dos Camas Matrimoniales)

9.4 out of 10
Exceptional
(32 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room

9.4 out of 10
Exceptional
(280 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Guadalajara

Located in Downtown Guadalajara within a short walk of Guadalajara Cathedral, Hotel Portobelo is within a mile (2 km) of other popular sights such as Avienda Chapultepec. This 86-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Plaza de Armas - 9 min walk - 0.5 miles
  • Guadalajara Cathedral - 10 min walk - 0.6 miles
  • Palacio de Gobierno - 10 min walk - 0.6 miles
  • Plaza de la Liberacion - 12 min walk - 0.7 miles
  • Degollado Theater - 14 min walk - 0.8 miles

Getting around

  • Juarez Station - 2 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 43 min drive

Restaurants

  • ‪Chai - ‬3 min walk
  • ‪Okuma - ‬1 min walk
  • ‪La Borrasca - ‬3 min walk
  • ‪Tacos El Pastorcito - ‬3 min walk
  • ‪La Gozadera Cantina Bar - ‬3 min walk

About this property

Hotel Portobelo

At Hotel Portobelo, guests have access to free WiFi in public areas, a business center, and free newspapers. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include laundry facilities and a reception hall.
32-inch LCD TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Free local calls, safes, and ironing boards are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 130 to 350 for adults and MXN 130 to 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • PBH

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2007
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run movies

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 130 to 350 for adults, and MXN 130 to 350 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Frequently asked questions

Is a free cancellation option available at Hotel Portobelo?

Hotel Portobelo provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Portobelo?

As of Jun 11, 2026, prices found for a 1-night stay for 2 adults at Hotel Portobelo on Jun 14, 2026 start from $66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Portobelo?

This hotel is situated in Downtown Guadalajara, just steps from Parque Revolucion, and within a 10-minute walk of University of Guadalajara Assembly Hall and Templo Expiatorio del Santisimo Sacramento. You'll also find Avienda Chapultepec and Applicant Service Center within a short drive.

Is parking available on site at Hotel Portobelo?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hotel Portobelo have a casino at the property?

No, Hotel Portobelo doesn't have a casino.

Will I find an indoor pool at Hotel Portobelo?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Portobelo?

Amenities that appeal to couples at this hotel include 24-hour room service, premium bedding, and a rainfall showerhead.

Does Hotel Portobelo have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Portobelo have a restaurant that serves breakfast?

Yes, Hotel Portobelo serves continental breakfast for a surcharge each morning at PBH.

Does Hotel Portobelo allow pets to stay free of charge?

No, pets aren't allowed at Hotel Portobelo though service animals are welcome.

Does Hotel Portobelo have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Portobelo?

The closest major airport to Hotel Portobelo is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 12.3 mi away (43 minutes by car).

Are there rooms with balconies that I can book at Hotel Portobelo?

No, you won't find guestrooms with balconies at Hotel Portobelo.

Hotel Portobelo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1576 out of 1971 reviews
Rating 8 - Good. 287 out of 1971 reviews
Rating 6 - Okay. 64 out of 1971 reviews
Rating 4 - Poor. 15 out of 1971 reviews
Rating 2 - Terrible. 29 out of 1971 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Guadalupe Javier

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and clean rooms
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great room, quiet, helpful staff,
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Diego Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff and very easy parking
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Walkable to everything you need. Restaurants, shopping, historical area.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Great service, room was very clean.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Nice area. Great staff, good value.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities
Great staff, Rooms were very nice.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jesusus

Liked: Cleanliness, staff & service, amenities
Still my favorite place to stay in GDL. Affordable, comfortable, excellent service, and great installations.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Diego Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Clean establishment, friendly staff and easy self parking … highly recommended
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and friendly staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jesus Alejandro Fletes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

CHARLES

Liked: Cleanliness, amenities, property conditions & facilities
Graet location. Excellent staff. The restaurant food was very delicious and affordable.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean, and recently renovated.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Olga

Liked: Cleanliness, amenities, property conditions & facilities
Rooms very clean and the staff very courteous
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Exelente servicio
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Portobelo offers a good price/quality relationship, staff is great and professional, great for a quick stopover or a longer stay, make sure to get a large room for longer stays.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

jordan

Liked: Cleanliness, property conditions & facilities
Courteous staff, welcoming, clean soft bedding. Quiet hotel, reasonable location.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities
The hotel is very clean and neat. The services were excellent, and I highly recommend it.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness
Great place to stay in Guadalajara! I have returned many times and will continue to do so. Clean. Pleasant staff. Lots of hot water. Great location.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
si exelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Guadalupe Javier

Liked: Cleanliness, property conditions & facilities
Great place, little noisy due to renovation.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities
Fantastic Hotel as always. We stay here alot because its so good. Didnt disapoint
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, always very friendly. The rooms are new and very clean
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean , good service 👍👍
Stayed 5 nights in Jan 2026

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