See all properties

Hotel Portobelo

Property class: 4

Choose dates to view prices

Photo gallery for Hotel Portobelo

A modern hotel room with a large bed, bedside tables, a desk, and a chair.
A reception desk with a clock displaying 'MEXICO' and 'MADRID' labels, a computer monitor, and a wooden panel with a crack.
A hotel entrance with a green wall and illuminated 'PBH' sign, a covered parking area, and a stairway leading to the entrance.
A spacious lobby with a high ceiling, modern lighting fixtures, a large abstract painting, and a seating area with a sofa and a bench.
A modern living room with a flat-screen TV mounted on a decorative wall, a wooden floor, and a potted plant.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Business services

Explore the area

View in a map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100
  • Place, Plaza de Armas
    ‪9 min walk‬
  • Place, Guadalajara Cathedral
    ‪10 min walk‬
  • Place, Palacio de Gobierno
    ‪10 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪55 min drive‬

Room options

View all photos for Standard Double Room (Dos Camas Matrimoniales)

A hotel room with two beds, a nightstand, a wall-mounted lamp, and a QR code on the nightstand.

Standard Double Room (Dos Camas Matrimoniales)

9.6 out of 10
Exceptional
(37 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room with Two Double Beds

A hotel room with two beds, a nightstand, and a lamp.

Double Room with Two Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

A hotel room with a large bed, two bedside tables, a nightstand, a pillow, a blanket, and a wall-mounted lamp.

Standard Room

9.4 out of 10
Exceptional
(299 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

You may also like

Ad
Property amenity

Grand Fiesta Americana Guadalajara Country Club

Providencia
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
9.8 out of 10, Exceptional, 1,328 reviews
$173 nightly
The price is $209
Sep 14 - Sep 15
Total with taxes and fees
Grand Fiesta Americana Guadalajara Country Club

About the neighborhood

Guadalajara

Located in Downtown Guadalajara within a short walk of Guadalajara Cathedral, Hotel Portobelo is within a mile (2 km) of other popular sights such as Avienda Chapultepec. This 86-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Templo Expiatorio del Santisimo Sacramento - 7 min walk - 0.4 miles
  • Plaza de Armas - 9 min walk - 0.5 miles
  • Guadalajara Cathedral - 10 min walk - 0.6 miles
  • Palacio de Gobierno - 10 min walk - 0.6 miles
  • Degollado Theater - 14 min walk - 0.8 miles

Getting around

  • Juarez Station - 2 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 43 min drive

Restaurants

  • ‪Churros La Bombilla - ‬3 min walk
  • ‪Tacos El Pastorcito - ‬3 min walk
  • ‪Okuma - ‬1 min walk
  • ‪Babel Club - ‬4 min walk
  • ‪La Borrasca - ‬3 min walk

About this property

Hotel Portobelo

At Hotel Portobelo, guests have access to free WiFi in public areas, a business center, and free newspapers. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and concierge services. Additional amenities include laundry facilities and a reception hall.
32-inch LCD TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Free local calls, safes, and ironing boards are also standard.

Similar properties

Reception
Hotel Real Maestranza
Downtown Guadalajara
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 2,332 reviews
$49 nightly
The price is $59
Sep 20 - Sep 21
Total with taxes and fees
Hotel Real Maestranza

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 130 to 350 for adults and MXN 130 to 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • PBH

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2007
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run movies

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 130 to 350 for adults, and MXN 130 to 350 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Frequently asked questions

Is a free cancellation option available at Hotel Portobelo?

Hotel Portobelo provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Portobelo?

As of Sep 9, 2026, prices found for a 1-night stay for 2 adults at Hotel Portobelo on Sep 14, 2026 start from $64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Portobelo?

This hotel is situated in Downtown Guadalajara, just steps from Parque Revolucion, and within a 10-minute walk of Templo Expiatorio del Santisimo Sacramento and University of Guadalajara Assembly Hall. You'll also find Avienda Chapultepec and Minerva Roundabout within a short drive.

Is parking available on site at Hotel Portobelo?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hotel Portobelo have a casino at the property?

No, Hotel Portobelo doesn't have a casino.

Will I find an indoor pool at Hotel Portobelo?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Portobelo?

Amenities that appeal to couples at this hotel include 24-hour room service, a down comforter, and a rainfall showerhead.

Does Hotel Portobelo have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Portobelo have a restaurant that serves breakfast?

Yes, Hotel Portobelo serves continental breakfast for a surcharge each morning at PBH.

Does Hotel Portobelo allow pets to stay free of charge?

No, pets aren't allowed at Hotel Portobelo though service animals are welcome.

Does Hotel Portobelo have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Portobelo?

The closest major airport to Hotel Portobelo is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 12.3 mi away (43 minutes by car).

Are there rooms with balconies that I can book at Hotel Portobelo?

No, you won't find guestrooms with balconies at Hotel Portobelo.

Hotel Portobelo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1632 out of 2034 reviews
Rating 8 - Good. 292 out of 2034 reviews
Rating 6 - Okay. 65 out of 2034 reviews
Rating 4 - Poor. 16 out of 2034 reviews
Rating 2 - Terrible. 29 out of 2034 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect to stay and family closed to the town parks shoppin center
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joab E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's always a pleasure staying at Portobello, great location, great staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet and location is perfect. Staff very friendly and helpful
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Carlos Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, nice staff and very efficient
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in a very strategic place between Ave Chapultepec and HIstroic Downtown.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

juan

Liked: Cleanliness
This is a great option the resort is really huge big pool nice rooms and because is all inclusive the price is valued
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great room, quiet, helpful staff,
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

Guadalupe Javier

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and clean rooms
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet place
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Diego Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff and very easy parking
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Great service, room was very clean.
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Walkable to everything you need. Restaurants, shopping, historical area.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and friendly staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Nice area. Great staff, good value.
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Diego Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Clean establishment, friendly staff and easy self parking … highly recommended
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located very near the subway entrance. Easy access and very very convenient!!
Stayed 10 nights in May 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Portobello is a very good hotel, clean and very comfortable. We felt very welcoming. The front desk employees were very professional. I recommend this hotel 100%. We have stayed at this hotel for the past five yrs.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here in April 2026, I really enjoyed my stay, the room was nice and clean, the AC and water pressure did not disappoint. The location was great, walking distance to a lot of restaurants and shops. The staff was very friendly and accommodating. Over all I loved my stay and would stay here again next time I am in Guadalajara.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, location and as great. Newly renovated from my understanding it’s really nice. I loved the mirror in the bathroom. Some restaurants around the area didn’t have high chairs so that was difficult for us, but thankfully the hotel has a restaurant and high chairs.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Juaquin

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jesusus

Liked: Cleanliness, staff & service, amenities
Still my favorite place to stay in GDL. Affordable, comfortable, excellent service, and great installations.
Stayed 3 nights in Feb 2026