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Hotel Portobelo

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Portobelo

Lobby sitting area
Reception
Lobby sitting area
Exterior
Standard Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Business services

Explore the area

View in a map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100
  • Place, Plaza de Armas
    ‪9 min walk‬
  • Place, Guadalajara Cathedral
    ‪10 min walk‬
  • Place, Teatro Diana
    ‪15 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales) | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Double Room (Dos Camas Matrimoniales)

9.6 out of 10
Exceptional
(25 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room

9.4 out of 10
Exceptional
(262 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Guadalajara

Located in Downtown Guadalajara within a short walk of Guadalajara Cathedral, Hotel Portobelo is within a mile (2 km) of other popular sights such as Avienda Chapultepec. This 86-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Parque Revolucion - 1 min walk - 0.1 miles
  • Plaza de Armas - 9 min walk - 0.5 miles
  • Guadalajara Cathedral - 10 min walk - 0.6 miles
  • Degollado Theater - 14 min walk - 0.8 miles
  • Teatro Diana - 15 min walk - 0.8 miles

Getting around

  • Juarez Station - 2 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 43 min drive

Restaurants

  • ‪Chai - ‬3 min walk
  • ‪Okuma - ‬1 min walk
  • ‪La Gozadera Cantina Bar - ‬3 min walk
  • ‪Tortas La Bendición - ‬2 min walk
  • ‪Vancouver Wings - ‬1 min walk

About this property

Hotel Portobelo

At Hotel Portobelo, guests have access to free WiFi in public areas, a business center, and free newspapers. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include laundry facilities and a reception hall.
32-inch LCD TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Free local calls, safes, and ironing boards are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 130 to 350 for adults and MXN 130 to 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • PBH

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2007
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run movies

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 130 to 350 for adults, and MXN 130 to 350 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Frequently asked questions

Is a free cancellation option available at Hotel Portobelo?

Hotel Portobelo provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Portobelo?

As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at Hotel Portobelo on Mar 23, 2026 start from $60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Portobelo?

This hotel is situated in Downtown Guadalajara, just steps from Parque Revolucion, and within a 10-minute walk of Templo Expiatorio del Santisimo Sacramento and University of Guadalajara Assembly Hall. You'll also find Avienda Chapultepec and Minerva Roundabout within a short drive.

Is there parking available at Hotel Portobelo?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel Portobelo have a casino at the property?

No, Hotel Portobelo doesn't have a casino.

Will I find an indoor pool at Hotel Portobelo?

No, there is no indoor pool at this hotel.

Is Hotel Portobelo a good place to stay for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, around-the-clock room service, and a rainfall showerhead.

Does Hotel Portobelo have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Portobelo have a restaurant that serves breakfast?

Yes, Hotel Portobelo serves continental breakfast for a surcharge each morning at PBH.

Does Hotel Portobelo allow pets to stay free of charge?

No, pets aren't allowed at Hotel Portobelo though service animals are welcome.

Are there connecting rooms at Hotel Portobelo?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Portobelo?

The closest major airport to Hotel Portobelo is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 12.3 mi away (43 minutes by car).

Are there rooms with balconies that I can book at Hotel Portobelo?

No, you won't find guestrooms with balconies at Hotel Portobelo.

Hotel Portobelo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1490 out of 1879 reviews
Rating 8 - Good. 285 out of 1879 reviews
Rating 6 - Okay. 62 out of 1879 reviews
Rating 4 - Poor. 13 out of 1879 reviews
Rating 2 - Terrible. 29 out of 1879 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Nigel

Liked: Cleanliness
Some staff in restaurant seemed more interested in mobile phones than me. Hotel was nice and not too far from centre
Stayed 3 nights in Dec 2025

10/10 Excellent

Juaquin

Stayed 2 nights in Nov 2025

10/10 Excellent

Bernardo

Liked: Cleanliness, property conditions & facilities
Like always, people nice, place very clean, no complaints.
Stayed 2 nights in Dec 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel because it’s surrounded by restaurants, fast food, shops and it’s a 10 minute walk to the cathedral. The staff is very friendly and are quick to respond to any problem you may have. I also love the fact that this hotel has room service 24 hours and serves breakfast lunch and dinner and it also has a nice bar. I highly recommend it.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Araceli

Stayed 4 nights in Nov 2025

10/10 Excellent

Gustavo, Garden Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. The room was completely renovated.
Stayed 2 nights in Nov 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Portobelo offers a good price/quality relationship, staff is great and professional, great for a quick stopover or a longer stay, make sure to get a large room for longer stays.
Stayed 1 night in Nov 2025

8/10 Good

Reyna

Stayed 2 nights in Nov 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio
Stayed 4 nights in Oct 2025

6/10 Okay

osiel

Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities
Everyone was friendly; the room was clean and the hot water was plentiful.
Stayed 7 nights in Nov 2025

10/10 Excellent

jordan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Courteous staff, welcoming, clean soft bedding. Quiet hotel, reasonable location.
Stayed 3 nights in Nov 2025

8/10 Good

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nice people, and they office a nice clean to the room
Stayed 3 nights in Nov 2025

8/10 Good

Roberto

Liked: Cleanliness, property conditions & facilities
This service is good I am people it’s nice very polite
Stayed 1 night in Nov 2025

10/10 Excellent

Elva Patricia

Stayed 1 night in Oct 2025

10/10 Excellent

Richard Allen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 5 nights in Nov 2025

8/10 Good

Olga

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms very clean and the staff very courteous
Stayed 1 night in Nov 2025

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/a
Stayed 2 nights in Nov 2025

10/10 Excellent

Beatriz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The A/C didn't work in our room most of the time
Stayed 4 nights in Jul 2025

10/10 Excellent

edwin

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 3 nights in Oct 2025

8/10 Good

Guillermo

Stayed 1 night in Nov 2025

6/10 Okay

Elohim

Stayed 2 nights in Nov 2025

10/10 Excellent

Elias

Stayed 1 night in Nov 2025

8/10 Good

Kimberly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. Good corner location
Stayed 3 nights in Oct 2025

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