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Hotel De Mendoza

3.0 out of 5.0

Recent guest reviews

Have stayed here multiple times over 5 year and it's been getting worse over time. It was my "go to" hotel while visiting Guadalajara..... time to find a new place to stay. Sad to see they were unable to keep up with the standard.

Great experience in this hotel . Great location to the historic part of town. Walking distance from major attractions

Love the staff they're so helpful! It's close to everything around, easy to find!

May not have all the amenities Americans are accustomed to, but for traveling abroad, we were very comfortable. Delicious brunch buffet on weekends. Great view of city from rooftop terrace. Beautiful old building. Staff was friendly and always helpful.

Will def stay here again, great location and beautiful hotel. Loved it

En general la atencion estuvo bien, solo algunos empleados nos veian como si no estuvieramos hospedados, fueron secos y poco amables, no me senti bienvenida en muchas ocaciones. El que tampoco alla servido de cable fue muy desilucionante, los ratos que estabamos en el hotel solo podiamos ver canales locales, pero en lo general estubo bien

We really enjoyed our stay at the hotel everything since we went in was perfect and the staff was extremely nice with us!! Restaurant had excellent and very delicious food!!!! Would really recommend Hotel De Mendoza

Beautiful hotel located in the heart of a historic downtown area.

Overall, this is a great place to stay. It's very clean and the staff are very helpful. This isn't particularly modern, but it has all of the amenities you need. The restaurant is ok. It's in the center of downtown, so it's convenient. I have stayed here several times and I will stay here again.

Stafff wasn't very accommodating especially after we were a group of 15 also room service stops before 10:00 pm not 10:30 as they announce

Great overall service. great and friendly customer service.

This hotel its on The Heard of Downtown nice and clean price its good a lot of places to eat

my stay on this old but really nice colonial beautiful hotel its the place to stay is on hart of downtown but really quiet

Was thwre for the weekend and had a terrific time

Hotel de Mendoza was a great location for our short stay in downtown Guadalajara- close enough to walk to the busy shopping area and the historic sites, yet tucked away on a quiet street. The staff was attentive and rooms are clean. The wifi is not strong, but good by Mexican standards. For the money, this hotel is a great value!

The hotel is an older property with Mexican flavor... The location is great for walking in the Historical District... Our room was our third choice was very comfortable except , the AC did not work...and we had to pay more for not staying in the Best Rate Quote. The hot water in the shower was warm , not hot.. There was a restaurant which we ate breakfast at and was very good and we had a wonderful waiter named Alfonso.. Didn't try anything else to eat.. We did have cocktails but no actual bar in the building..

Nice Hotel, the best location closest to the Catedral,

The restaurant was understaffed. Menu selection could improve. The bathroom appearance could improve. The staff we meet were very nice and helpful.

The staff is very friendly and they look for accomodate your individual needs under their possibilities. The food in the restaurant is excellent. The service of taxis near the hotel is a plus for this hotel. The location is excellent, just in the center of the historical places like plaza tapatia, cathedral, and old and good places to eat like la Chata and la Gorda, and tortas ahogadas La Famosa. If i woukd ask for something to improve is to add a small cooler, and a coffee maker, and probably a small micro by floor. Also the gym requires more attention. In this new times people like us dont want to break healthy routines when traveling. The Best definitely is the staff. They have a plus five star as customer service. All of them deserve a bonus because the way they treat us. Definitely i would come back to THIS beatiful hotel. Thank you. Edwin Dubon....and hope to see you in two more days for a longer stay!!!!

This hotel is right next to the Degollado theater, in the downtown area and walking distance from the Cathedral. Very friendly and efficient staff.

Venustiano Carranza No 16 Guadalajara JAL

Hotel highlights

  • Walking distance to Metropolitan Cathedral and Plaza de Armas
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Centro, Hotel De Mendoza is within a 5-minute walk of popular attractions such as Metropolitan Cathedral and Plaza de Armas. This 3-star hotel welcomes guests with 104 rooms and conveniences like an outdoor pool, free in-room WiFi, and a fitness center. In the historical district, it's also near Hospicio Cabanas and University of Guadalajara Assembly Hall.


Dining

Enjoy a leisurely bite to eat at La Forja, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service. Start your day off with continental breakfast, available for a fee.


Rooms

The 104 rooms are air-conditioned and have an array of amenities, including free bottled water, safes, and phones. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding.


Property features

At Hotel De Mendoza, guests enjoy features like an outdoor pool, a fitness center, and a rooftop terrace. Valet parking is available for MXN 40.00 per day. A multilingual staff is on hand to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, 5 meeting rooms, and a business center.

Room options

Superior Room

Queen 1 | Sleeps 3

Standard Room, 1 Queen Bed

Queen 1 | Sleeps 2

Junior Suite

Queen 2 | Sleeps 4

Guest reviews for Hotel De Mendoza

Everyone (14) Couples (14) Business (4) Family (15) Other (12) Friends (6)
2
Everyone

Have stayed here multiple times over 5 year and it's been getting worse over time. It was my "go to" hotel while visiting Guadalajara..... time to find a new place to stay. Sad to see they were unable to keep up with the standard.

By on Dec 30, 2017

Review comment responded on Jan 2, 2018

Thankyou for your comments. I'm concern about you´re thinking of staying in other place. I hope you can give us the opportunity to serve you again. We are always working to improve and to give you a good service.

5

nice location

Everyone

Great experience in this hotel . Great location to the historic part of town. Walking distance from major attractions

By , from oxnard ca on Dec 20, 2017

Review comment responded on Dec 27, 2017

Thankyou for your comments. I hope you can return to Guadalajara soon.

5
Everyone

Love the staff they're so helpful! It's close to everything around, easy to find!

By on Sep 30, 2017

Review comment responded on Oct 2, 2017

Thankyou for your comments. I´m glad you enjoyed your stay with us. We will wait for you in your next trip to our City.

5

centrally located in old historic district

Everyone

May not have all the amenities Americans are accustomed to, but for traveling abroad, we were very comfortable. Delicious brunch buffet on weekends. Great view of city from rooftop terrace. Beautiful old building. Staff was friendly and always helpful.

By , from L.A., CA on Aug 10, 2017

Review comment responded on Aug 14, 2017

Thankyou for your comments. We are delighted thay you enjoy your stay with us. I hope you can visit us soon again.

5

great location!!

Everyone

Will def stay here again, great location and beautiful hotel. Loved it

By , from chicago il on Jul 25, 2017

Review comment responded on Jul 27, 2017

Thankyou for sharing your experience with us. We will wait for you in your next visit to our city.

5

best hotel ever!

Everyone

We really enjoyed our stay at the hotel everything since we went in was perfect and the staff was extremely nice with us!! Restaurant had excellent and very delicious food!!!! Would really recommend Hotel De Mendoza

By , from Midland Texas on May 17, 2017

Review comment responded on May 29, 2017

Hello! Thankyou for sharing your experience with us. We hope you can visit us soon.

4

business trip with time to visit

Everyone

Beautiful hotel located in the heart of a historic downtown area.

By on Dec 5, 2016

Review comment responded on Jan 24, 2017

Thankyou for your comments, they are very important for us to improve our service. We hope you can visit us soon.

4

great location, great staff

Everyone

Overall, this is a great place to stay. It's very clean and the staff are very helpful. This isn't particularly modern, but it has all of the amenities you need. The restaurant is ok. It's in the center of downtown, so it's convenient. I have stayed here several times and I will stay here again.

By , from Connecticut on Oct 9, 2016

Review comment responded on Nov 10, 2016

Your comments are very important, thankyou for sharing. We will wait for you soon.

3
Everyone

Stafff wasn't very accommodating especially after we were a group of 15 also room service stops before 10:00 pm not 10:30 as they announce

By on Oct 2, 2016

Review comment responded on Nov 10, 2016

Thankyou for sharing your experience, it´s important for us to improve our service. We will wait for you in your next visit to Guadalajara

5

great location

Everyone

Great overall service. great and friendly customer service.

By on Sep 23, 2016