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Hotel Plaza Genova Centro

3.5 star property
Hotel with a restaurant, 3-minute walk to Degollado Theater

Choose dates to view prices

Photo gallery for Hotel Plaza Genova Centro

Breakfast, lunch, dinner served; international cuisine
Deluxe Double Room | In-room safe, desk, laptop workspace, iron/ironing board
Reception
Front of property
Breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Av. Juarez 123 Zona Centro, Guadalajara, JAL, 44100
  • Place, Guadalajara Cathedral
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Degollado Theater
    ‪3 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

8.6 out of 10
Excellent
(222 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Double Room

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Guadalajara

Located in Downtown Guadalajara, Hotel Plaza Genova Centro is within a 5-minute walk of popular attractions such as Degollado Theater and Guadalajara Cathedral. This 3.5-star hotel has 197 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Guadalajara Cathedral - 3 min walk - 0.2 miles
  • Plaza de Armas - 3 min walk - 0.2 miles
  • Degollado Theater - 3 min walk - 0.2 miles
  • Magno Centro Joyero - 7 min walk - 0.4 miles
  • Teatro Diana - 14 min walk - 0.8 miles

Getting around

  • San Juan de Dios Station - 5 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 44 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Lonchería La Playita - ‬3 min walk
  • ‪Café Boutique Degollado - ‬3 min walk
  • ‪Carl's Jr. - ‬2 min walk
  • ‪McDonald's - ‬4 min walk

About this property

Hotel Plaza Genova Centro

Hotel with a restaurant, 3-minute walk to Degollado Theater
At Hotel Plaza Genova Centro, guests have access to free WiFi in public areas, a 24-hour business center, and a terrace. Limited parking is available. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include laundry facilities and a banquet hall.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes, phones, and ironing boards.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 11 2026 to February 11 2027 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Lobby
  • Parking area
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Real Guadalajara Centro
Real Inn Centro
Real Inn Guadalajara
Real Inn Guadalajara Centro
Real Inn Guadalajara Centro Hotel
Gamma Guadalajara Centro Histórico Hotel
Real Inn Centro Hotel
Gamma Histórico Hotel
Gamma Histórico
Hotel Plaza Génova
Plaza Genova Centro
Hotel Plaza Genova Centro Hotel
Gamma Guadalajara Centro Histórico
Hotel Plaza Genova Centro Guadalajara
Hotel Plaza Genova Centro Hotel Guadalajara

Frequently asked questions

What's there to see near Hotel Plaza Genova Centro?

This hotel is situated in Downtown Guadalajara, just steps from Degollado Theater and Templo de San Agustin, and within a short walk of Plaza de Armas. You'll also find Avienda Chapultepec and Applicant Service Center within a short drive.

How much does it cost to stay at Hotel Plaza Genova Centro?

As of Feb 12, 2026, prices found for a 1-night stay for 2 adults at Hotel Plaza Genova Centro on Feb 15, 2026 start from $45.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel Plaza Genova Centro?

Yes, though parking is limited.

Does Hotel Plaza Genova Centro feature a casino?

No, Hotel Plaza Genova Centro doesn't have a casino.

Is there an indoor pool at Hotel Plaza Genova Centro?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Plaza Genova Centro?

Couples staying at this hotel will appreciate amenities like around-the-clock room service as well as a bar and a restaurant.

Are there hot tubs at Hotel Plaza Genova Centro?

No, there isn't a spa tub at this hotel.

Does Hotel Plaza Genova Centro have a restaurant with a breakfast menu?

Yes, Hotel Plaza Genova Centro serves breakfast for a surcharge from its restaurant.

Does Hotel Plaza Genova Centro allow pets to stay for free?

No, pets aren't allowed at Hotel Plaza Genova Centro.

Are there connecting rooms at Hotel Plaza Genova Centro?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Plaza Genova Centro?

The closest major airport to Hotel Plaza Genova Centro is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 12.3 mi away (44 minutes by car).

Are there rooms with balconies that I can book at Hotel Plaza Genova Centro?

No, there aren't any guestrooms with balconies at Hotel Plaza Genova Centro.

Hotel Plaza Genova Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1140 out of 1817 reviews
Rating 8 - Good. 417 out of 1817 reviews
Rating 6 - Okay. 141 out of 1817 reviews
Rating 4 - Poor. 59 out of 1817 reviews
Rating 2 - Terrible. 60 out of 1817 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Gustavo

Stayed 1 night in Dec 2025

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Adrianna

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
i am writing this from a different hotel, where we finally feel safe and respected after escaping the absolute nightmare that was Hotel Plaza Génova. We cut our 4-night stay short after just two days, and the reason was not just the filthy conditions, but what I can only describe as systematic harassment and extortion. This hotel subjected us to a predatory scam. Despite paying an upfront "additional person" fee at check-in, staff member Tatiana harassed us with 4 calls and 4 texts before illegally locking us out of our room. They demanded more money to reactivate our key, holding our belongings hostage. This extortion was repeated nightly. The rooms were uninhabitable, reeking of sewer and with a flooded, backed-up shower. Our requests for a room change were ignored. The combination of bullying, fraudulent charges, and vile conditions forced us to abandon our paid stay and leave early. This is not just a bad hotel; it is a scam operation. Avoid at all costs.
Stayed 4 nights in Nov 2025

10/10 Excellent

Filiberto

Business traveler
Liked: Cleanliness, staff & service, amenities
It was great
Stayed 2 nights in Nov 2025

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The wonderful staff
Stayed 1 night in Nov 2025

10/10 Excellent

julie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. Hotel is within walking distance from a lot of locations.
Stayed 3 nights in Oct 2025

10/10 Excellent

Juan

Stayed 11 nights in Oct 2025

10/10 Excellent

GERARDO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En esta ocasión todo estuvo perfecto. En la puerta principal, Ricardo y sus compañeros bellboys son muy gentiles. El personal de recepción, en particular Melissa, fueron muy amables y complacientes con nuestras solicitudes. Nuestra habitación estuvo muy bien hecha por Mirna. GRACIAS!
Stayed 4 nights in Oct 2025

10/10 Excellent

jesus

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great service all around
Stayed 11 nights in Oct 2025

8/10 Good

GERARDO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general muy bien. Solamente hay un detalle en cuanto al personal de recepción (prefiero no mencionar el nombre de quien me recibió) Es más propio para la imagen del hotel el dirigirse con cortesía al cliente y no tutearlo. Resulta un tanto incómodo.
Stayed 3 nights in Oct 2025

10/10 Excellent

Danny

Stayed 3 nights in Oct 2025

10/10 Excellent

AGUSTIN HERNANDEZ, ELGIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and beds are very comfortable. There are many dining options around the hotel. Staff is very nice and helpful. The hotel has its own restaurant and the food is very good.
Stayed 2 nights in Oct 2025

8/10 Good

Francisco

Stayed 1 night in Oct 2025

8/10 Good

Kim Luu Billy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and walkable to all Centro locations. Staff was very friendly. The room is a bit older and would be nice if they changed the carpet to flooring. Wouldn’t mind coming back though as the price is great!
Stayed 4 nights in Oct 2025

10/10 Excellent

Pedro Pablo Ochoa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuartos limpios, personal hamable, mis felicitaciones para los botones muy amables siempre.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Oct 2025

8/10 Good

manuel

Liked: Amenities
Muy buena ubicación y muy limpio.
Stayed 1 night in Oct 2025

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great service nice location. We will stay again.
Stayed 4 nights in Oct 2025

8/10 Good

Maria

Traveled with group
Liked: Cleanliness, staff & service
Staff was very friendly, the hotel needs some upgrades.
Stayed 1 night in Oct 2025

10/10 Excellent

Luis E, San Diego

Stayed 4 nights in Oct 2025

10/10 Excellent

Franco

Stayed 2 nights in Oct 2025

10/10 Excellent

Sonia

Traveled with family
Liked: Amenities
Muy bien servicio me gustó mucho. Se lo recomiendo a todos. Las recepcionistas fueron muy amables me ayudar bien rápido.
Stayed 2 nights in Oct 2025

10/10 Excellent

Edison, Tecate

Stayed 3 nights in Oct 2025

8/10 Good

brenda

Stayed 4 nights in Oct 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

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