Muy buen hotel. Buen servicio al cliente. Buena locacion en el centro de Guadalajara. Lo recomiendo
First thing is my room # 225, was in really bad condition. 1, carpet was so duty. 2, restroom door was all damage and the door handle was all rolling down. 3, toilet caulking was so duty all black. 4, bath towel was so ugly and old. 5, restaurant services was so slow, to ask per spoon we have to wait long time, because the service people was in the phone both of them.
I think the location is perfect, very friendly and helpful staff, you should keep them. Not like: Carpet in the room does not look the cleanest, everything else is clean on the most part.
Very nice hotel. Front desk staff was friendly, room was clean and as expected based on the listing. Location is excellent, right in the Centro historico of Guadalajara. Free bag storage for my early arrival and late departure. Free bottles of water with the room. Bed was comfortable. Recommended.
Great location. Fair prices. Old hotel but still acceptable. Needs remodel asap. Will come back
on our second visit to Guadalajara, we opted to stay at Real Inn, we where looking forward to a comfortable stay in a nice hotel. Upon our arrival I found the front desk to be rude and paid no mind to us checking in, we found the room to be subpar. The carpet was a little stained and there was a roach in the shower. My mom is disabled and so we order in a lot, and we found the staff to be unfriendly, food was good, albeit cold at times. Its in a great location if your staying downtown but there are better hotels in the area. There was a complete lack of attention to detail, I find this hotel caters more to solo business travelers.
Very rude staff, all three of us woke up and notice a lot of small red bites all over our bodies. Couldn't get enough towels only had two of them in room. Had to pay for parking. No coffee in room or lobby. Will never stay there again!!!
This room was super dirty i would not recommended to no one and the smell not good place to stay
It was a great experience, we were at the 6th floor the room was very clean and comfortable but I suggest to change the windows on the street, because there's a lot of noise.
Staf at front. Desk not that good. But. Room great location very clean restaurant good this is. Second time. And i will stay next time price good
It is a nice and clean hotel. Sorrounding area is not nice. it looks not safetly.
Located in Downtown Guadalajara, Gamma Guadalajara Centro Histórico is adjacent to Degollado Theater and within a 10-minute walk of other popular attractions like Mercado Libertad. This 3.5-star hotel has 197 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service.
All of Gamma Guadalajara Centro Histórico's 197 air-conditioned rooms provide safes, phones, and ironing boards. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Desks are also standard.
At Gamma Guadalajara Centro Histórico, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include a terrace, laundry facilities, and a banquet hall.
Muy buen hotel. Buen servicio al cliente. Buena locacion en el centro de Guadalajara. Lo recomiendo
Estimado Sr. Ronal, Nos complace saber que disfrutó su estancia, le aseguro continuaremos trabajando con la calidez y calidad de nuestro Servicio. Le agradezco la confianza de elegirnos como sus anfitriones en Guadalajara, esperamos verle pronto de regreso. ¡Hasta pronto!
First thing is my room # 225, was in really bad condition. 1, carpet was so duty. 2, restroom door was all damage and the door handle was all rolling down. 3, toilet caulking was so duty all black. 4, bath towel was so ugly and old. 5, restaurant services was so slow, to ask per spoon we have to wait long time, because the service people was in the phone both of them.
Dear Guest, I really appreciate your feedback, I assure you that we will work in our quality services. I´m really sorry you were unhappy, Is not the image and the type of service we are accustomed to providing. ¡Happy Holidays!
I think the location is perfect, very friendly and helpful staff, you should keep them. Not like: Carpet in the room does not look the cleanest, everything else is clean on the most part.
Dear Guest, I thank you for choosing us as your hosts in your visit to Guadalajara, it was a real pleasure to assist you, it is quite gratifying to know that you enjoyed your stay. We hope you will gives us the opportunity to serve you again,have the certainty that we will continue working with the quality of our service. Thanks for your feed back Happy Holidays!
Very nice hotel. Front desk staff was friendly, room was clean and as expected based on the listing. Location is excellent, right in the Centro historico of Guadalajara. Free bag storage for my early arrival and late departure. Free bottles of water with the room. Bed was comfortable. Recommended.
Dear Guest, I thank you for choosing us as your hosts in your visit to Guadalajara, it was a real pleasure to assist you, it is quite gratifying to know that you enjoyed your stay. We hope you will gives us the opportunity to serve you again, have the certainty that we will continue working with the quality of our service. Thanks for your feed back
Great location. Fair prices. Old hotel but still acceptable. Needs remodel asap. Will come back
Estimado Sr. Marlon, Agradezco sus amables comentarios, le reitero nuestro compromiso de Servicio. Esperamos verle pronto de regreso, nos encataría volver a atenderle Saludos Cordiales
on our second visit to Guadalajara, we opted to stay at Real Inn, we where looking forward to a comfortable stay in a nice hotel. Upon our arrival I found the front desk to be rude and paid no mind to us checking in, we found the room to be subpar. The carpet was a little stained and there was a roach in the shower. My mom is disabled and so we order in a lot, and we found the staff to be unfriendly, food was good, albeit cold at times. Its in a great location if your staying downtown but there are better hotels in the area. There was a complete lack of attention to detail, I find this hotel caters more to solo business travelers.
Very rude staff, all three of us woke up and notice a lot of small red bites all over our bodies. Couldn't get enough towels only had two of them in room. Had to pay for parking. No coffee in room or lobby. Will never stay there again!!!
This room was super dirty i would not recommended to no one and the smell not good place to stay
Gracias por hospedarse en Gamma Guadalajara Centro Histórico. Atentamente