The Hacienda at Krystal Grand Puerto Vallarta

4.0 star property
Adults-only hotel with 7 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for The Hacienda at Krystal Grand Puerto Vallarta

2 outdoor pools
Jr Suite Hacienda King | Premium bedding, minibar, in-room safe, desk
Interior
4 bars/lounges, poolside bar
7 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

View in a map
Ave. de Las Garzas 136-1, Zona Hotelera Norte, Puerto Vallarta, JAL, 48333
  • Place, Cruise Ship Terminal
    ‪9 min walk‬
  • Place, La Isla
    ‪10 min walk‬
  • Place, Malecon
    ‪8 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪3 min drive‬

Room options

Jr Suite Hacienda King

7.8 out of 10
Good
(14 reviews)
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite Hacienda Double

7.8 out of 10
Good
(8 reviews)
  • 463 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite Hacienda King Pool View

9.0 out of 10
Wonderful
(23 reviews)
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite Hacienda Pool View

9.2 out of 10
Wonderful
(19 reviews)
  • 463 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite Hacienda Swim Out

  • 463 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite Hacienda Terrace

7.6 out of 10
Good
(7 reviews)
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite Hacienda Swim Out King

8.2 out of 10
Very good
(15 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Puerto Vallarta

Located in Hotel Zone, The Hacienda at Krystal Grand Puerto Vallarta is adjacent to Bay of Banderas and within a 15-minute walk of popular sights like Cruise Ship Terminal. This 192-room, 4-star hotel welcomes guests with 2 outdoor pools, 7 restaurants, and a 24-hour gym.

What's nearby

  • Hotel Zone Beach - 2 min walk - 0.1 miles
  • Cruise Ship Terminal - 9 min walk - 0.5 miles
  • La Isla - 10 min walk - 0.6 miles
  • Malecon - 8 min drive - 3.1 miles
  • Playa de los Muertos - 15 min drive - 4.1 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive

Restaurants

  • ‪Lobby Bar - ‬4 min walk
  • ‪Outback Steakhouse - ‬3 min walk
  • ‪Tacos Mario - ‬4 min walk
  • ‪Wings Army - ‬8 min walk
  • ‪Icon Beach Bar - ‬2 min walk

About this property

The Hacienda at Krystal Grand Puerto Vallarta

Adults-only hotel with 7 restaurants and 2 outdoor pools
Guests staying at The Hacienda at Krystal Grand Puerto Vallarta enjoy access to 2 outdoor pools, a 24-hour gym, and a rooftop terrace. Valet parking is offered for MXN 55 per night. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this adults-only hotel include WiFi in public areas, meeting rooms, and a business center.
Flat-screen TVs come with satellite channels, and wired internet keeps guests connected. Beds sport premium bedding and bathrooms offer free toiletries. Other standard amenities include furnished balconies, minibars, and espresso makers.
2 outdoor swimming pools are on site along with a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Wired internet (MXN 190 per day)
  • Available in some public areas: WiFi (MXN 190 per day)

Parking and transportation

  • Valet parking on site (MXN 55 per night)

Food and drink

  • 2 coffee shops/cafes
  • 4 bars/lounges
  • 7 restaurants
  • A poolside bar

Restaurants on site

  • Talvera

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Library

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Rooftop terrace

Spa

  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Antigen screening is available at no charge for US citizens (up to 2 guests per booking) staying 3 nights or more.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 13 are not permitted to stay at this adults-only property (only guests 13 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wired internet: MXN 190.00 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 190.00 per day (rates may vary)
  • Valet parking fee: MXN 55 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hacienda Hilton All-Inclusive Adults All-inclusive property
Hacienda Hilton Puerto Vallarta All-Inclusive Adults
Hacienda Hilton All-Inclusive Adults
Hacienda Hilton Puerto Vallarta All-Inclusive Adults Hotel
Hacienda Hilton All-Inclusive Adults Hotel
Hacienda Hilton Puerto Vallarta All-Inclusive Adults
Hacienda Hilton Puerto Vallarta All-Inclusive Adults Hotel
Hacienda Hilton All-Inclusive Adults Hotel
Hacienda Hilton Puerto Vallarta All-Inclusive Adults
Hacienda Hilton All-Inclusive Adults
The Hacienda at Hilton Puerto Vallarta All Inclusive Adults Only
The Hacienda at Hilton Puerto Vallarta All Inclusive Adults Only

Frequently asked questions

Can I book all-inclusive rates at The Hacienda at Krystal Grand Puerto Vallarta?

The Hacienda at Krystal Grand Puerto Vallarta is an all-inclusive resort and rates come with all meals and onsite activities.

How much does it cost to stay at The Hacienda at Krystal Grand Puerto Vallarta?

As of Nov 5, 2025, prices found for a 1-night stay for 2 adults at The Hacienda at Krystal Grand Puerto Vallarta on Dec 1, 2025 start from $278.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at The Hacienda at Krystal Grand Puerto Vallarta?

The Hacienda at Krystal Grand Puerto Vallarta provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see around The Hacienda at Krystal Grand Puerto Vallarta?

This hotel is situated in Hotel Zone within a short 10-minute walk of Cruise Ship Terminal and also 2 minutes on foot from Bay of Banderas. You'll also find Malecon and Playa de los Muertos within a short drive.

Is parking available on site at The Hacienda at Krystal Grand Puerto Vallarta?

Yes, valet parking is offered for MXN 55 per night.

Is there a spa available at The Hacienda at Krystal Grand Puerto Vallarta?

Spa services at the hotel include hydrotherapy, body treatments, and massages.

Does The Hacienda at Krystal Grand Puerto Vallarta feature a casino?

No, The Hacienda at Krystal Grand Puerto Vallarta doesn't have a casino.

Will I find an indoor pool at The Hacienda at Krystal Grand Puerto Vallarta?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about The Hacienda at Krystal Grand Puerto Vallarta?

This adults-only hotel offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and 7 restaurants.

Does The Hacienda at Krystal Grand Puerto Vallarta have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Hacienda at Krystal Grand Puerto Vallarta have a restaurant that serves breakfast?

Yes, The Hacienda at Krystal Grand Puerto Vallarta has 7 restaurants, and serves breakfast for a surcharge.

Will The Hacienda at Krystal Grand Puerto Vallarta allow pets to stay for free?

No, pets aren't allowed at The Hacienda at Krystal Grand Puerto Vallarta.

Does The Hacienda at Krystal Grand Puerto Vallarta have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Hacienda at Krystal Grand Puerto Vallarta?

The closest major airport to The Hacienda at Krystal Grand Puerto Vallarta is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 3.8 mi away (12 minutes by car).

Are there rooms with balconies at The Hacienda at Krystal Grand Puerto Vallarta?

Yes, every guestroom at The Hacienda at Krystal Grand Puerto Vallarta comes with a furnished balcony with some featuring garden or pool views.