It was a pleasant stay, the room was very clean, the receptionist very helpful and courteous.
It is clean, spacious, conveniently located, and quiet.
Very nice hotel with awsome and helpful staff. Looking forward to another trip.
TERRIBLE SERVICE. DO NOT BOOK THIS HOTEL... We tried to call the night before our trip to schedule a pickup time from the airport the phone was turned off. After 7pm they turn the phone off for the whole night. When they finally answered the phone they would hang up on us and the travel agent had this happen too. They said they cannot pick us up from the airport. There pickup time is 24 hrs. Every time we called the hotel they would change the pickup service just ended a half a hour before we landed. But they kept changing the time that the service ended. They told my wife service ended at 6pm, Ticket agent they told the 5pm. Myself they told me 5:30pm. We had our travel agent call to talk with the manager. They put them on hold for more then a half hour for the Manager to come back to work. I don’t know who is running the hotel. It sounds like a bunch of kids. If your web page says 24 hr pick then pick up the people! There are many other hotels in the city that wants your money and service. DO NOT BOOK THIS HOTEL. P.S. Don’t bother writing back to me. Take that time and answer your phone.
The personnel were very kind, they even have security guard located in the parking area, the complementary breakfast is delicious, the room was very clean and spacious, perfect for a couple visiting Guadalajara for the weekend.
Staff is kind and helpful. Hotel is in a nice, safe location.
En condiciones Generales esta muy bien y el personal es muy amable
Located in Chapalita, Hampton Inn by Hilton Guadalajara/Expo Jalisco Mexico is a leisurely stroll from popular sights such as Expo Guadalajara and Glorieta Chapalita. This 3-star hotel welcomes guests with 143 rooms and conveniences like a 24-hour gym, free in-room WiFi, and free self parking.
Free buffet breakfast is included with your stay and awaits you each morning. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.
All 143 air-conditioned rooms feature coffee makers, free newspapers, and free local calls. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include laptop-compatible safes, ironing boards, and desks.
Hampton Inn by Hilton Guadalajara/Expo Jalisco Mexico features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a meeting room.
It was a pleasant stay, the room was very clean, the receptionist very helpful and courteous.
It is clean, spacious, conveniently located, and quiet.
Gracias por sus comentarios.
Very nice hotel with awsome and helpful staff. Looking forward to another trip.
We are extremely happy after reading your feedback! Opinions like this makes us feel gland but mainly motivated to keep uo with the hard work! The time that you invest sending us your feedbak is very appreciated and we feel so honored that you are looking forward to comeback You're so important to us and we are so grateful for your preference and loyalty. We hope to have you back very soon! Regards!
TERRIBLE SERVICE. DO NOT BOOK THIS HOTEL... We tried to call the night before our trip to schedule a pickup time from the airport the phone was turned off. After 7pm they turn the phone off for the whole night. When they finally answered the phone they would hang up on us and the travel agent had this happen too. They said they cannot pick us up from the airport. There pickup time is 24 hrs. Every time we called the hotel they would change the pickup service just ended a half a hour before we landed. But they kept changing the time that the service ended. They told my wife service ended at 6pm, Ticket agent they told the 5pm. Myself they told me 5:30pm. We had our travel agent call to talk with the manager. They put them on hold for more then a half hour for the Manager to come back to work. I don’t know who is running the hotel. It sounds like a bunch of kids. If your web page says 24 hr pick then pick up the people! There are many other hotels in the city that wants your money and service. DO NOT BOOK THIS HOTEL. P.S. Don’t bother writing back to me. Take that time and answer your phone.
First of all let me express my appreciation for the time that you spent sending us your feedback. We are deeply sorry for all the inconveniences that you experienced during your stay. Unfortunately there was a mistake on our profile about the schedule of our shuttle service that we already changed to avoid at all cost this situation happening again. You are very important to us and we offer you a formal apology for this situation.
The personnel were very kind, they even have security guard located in the parking area, the complementary breakfast is delicious, the room was very clean and spacious, perfect for a couple visiting Guadalajara for the weekend.
Staff is kind and helpful. Hotel is in a nice, safe location.
En condiciones Generales esta muy bien y el personal es muy amable
We love that you enjoyed your stay with us. Thank you for your preference!