The best part of Canto is its staff! Everyone isnsuper helpful especially the bellhops, wait staff & guest services. The amenities here allow you to stay without needing to leave. We enjoyed the beach, pools, and playing tennis daily. The also have a gym & movie nights. The food is excellent, maybe a little more variety for the buffet would be good but they have 2 restaurants (Japanese & Italian) and a snack bar with hanburgers & hotdogs to help with variety. I recommend the stay it is beautiful!
I was so disappointed in this resort that we left after one stay to find another place to stay. The place was beyond outdated to the point that it was grimy. The food/restaurant choices were so limited that on the 2 occasions we tried to get food, we had to wait over an hour each time. I do not have high expectations of all-inclusive food, but this was not good at all. It was also extremely crowded. The majority of the staff we encountered were kind and helpful but the rest of the resort did not match with the rest of the reviews that I read on Orbitz. I would not recommend
This place was nowhere near as good as the reviews would have you believe. The property is very old and has not been remodeled. My room had a very old bathroom; the sink was practically coming out of the walls. The front door handle/lock were wobbly (scary), and the door to the patio was stuck shut. The noise from the hallway was significant, but I was very close to the pool, so that's on me. The food was terrible. The pool was so crowded with little kids I didn't go anywhere near it.
Worries when checking in they would send me across the street to their sister property Villa Vallarta. Don't know how they can do this, but they do. Read many review s that I'm not the only one this has happened to. When checking in, the front desk agent insisted I email her my reservation info. I physically showed my itinerary from my phone. Orbits doesn't give them that information???
The staff at Canto Del Sol is amazing!! Our waiter Jorge worked his butt off and was always there when we needed something. Gil the activities manager was so much fun and so amazing!! All the staff was so friendly and the hotel was so clean! We can’t wait to go back!!
Para tiempos de covid yo esperaba una ocupacion del 30 por ciento..pero para mi era mas del 80 por ciento ..la alberca llena ..la playa sucia basura por muchos lados sin lugar donde sentarse los asientos quebrados se necesitan tenis para,meterse al mar muchas piedras y se tiene que hacer filas para todo ..la cevicheria fui dos veses y nadie me atendio me regrese ...el buffet sin mucha variedad de comida ..la verdad lo unico bonito fue mi cuarto limpio y grande pero ya no regreso al canto del sol para mi es tres estrellas
Excellent food and customer service!! The property needs updating, very clean however many areas had chipped doors and needed fresh paint! Also the roofing looks like it’s on it’s last leg! After that’s completed I’d say it’s top notch!!
Staff was great! Food better than expected. Buffet was the one we were surprised with: always changing it up and delicious! Our 20 something kids loved the all inclusive.
Solo el trato de meseros exelente espesial Erica y don Sevastian lindas personas me isieron sentir muy bien despues de todos los problemas que tuve
Beware! We booked an all-inclusive at Canto Del Sol, but when you check-in they send you across the street to Villas Vallarta. They will not allow you onto the the Canto property, not even to walk through to get to the beach without security harassing you. They would not give us the all-inclusive, they said all we get was free breakfast. We had a horrible room looking at the back wall of the shopping plaza next door. We've been fighting with the hotel and Orbitz and they said 'Mountain Section' means Villa Vallarta. Why not show that hotel then in the pics? Why only show the Canto pics? Why not say 'All Inclusive' is breakfast only? It's very deceiving and fraud.
We booked for Canto Del Sol. When we got there, we were taken to a different hotel, Villas Vallarta. We were told we did not have access to the beach, restaurants, or pool area of Canto Del Sol. If we wanted to access them, we either needed to pay an additional $100/day or cancel our booking through Orbitz and book directly through the resort. The pictures and descriptions provided by the Orbitz site was that of Canto Del Sol, but not for where we were allowed to go. This is definitely a bait and switch....do not fall for this misleading information.
Onsite tennis courts, great food.. great staff. I wish people didn’t put there towels on the outdoor chair to save them then not use them. ?? Hard to find an outdoor chair in the shade.
Clean and the workers were all friendly. The food was delicious and had a nice assortment. Surf and Turf was our favorite restaurant and we recommend any of the steaks. This was our second visit to Canto and we will definitely stay there again. We’ve been going to PV each year since 2006. Canto is at the top of list of places to stay.
Beware. If you book thru Orbitz for a room at Canto Del Sol Puerto Vallarta, your reservation will not be at the shown facility as shown on the advertisement and reservation page. This is what we assumed we were booked for three nights and ended up with a room at nearby facility Villas Vallarta, and others checking in had the same situation. They then told us we had some facility privileges at Canto Del Sol and when we went there, we were kicked out??
Awesome place and great view . Food was delicious and hotel was very clean . All staff was very friendly .!
Located in South Hotel Zone, Canto Del Sol Puerto Vallarta All Inclusive is within 2 miles (3 km) of popular attractions such as Malecon and Camarones Beach. This 285-room, 3-star property welcomes guests with 3 outdoor pools, 4 restaurants, and free in-room WiFi.
This property is home to 4 onsite restaurants, perfect for a quick bite to eat.
All 285 rooms feature free bottled water, safes, and phones. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include ironing boards and desks.
Guests of Canto Del Sol Puerto Vallarta All Inclusive enjoy 3 outdoor pools, a children's pool, and a gym. Self parking is available for MXN 65 per night. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a steam room, outdoor tennis courts, and indoor tennis courts.
The best part of Canto is its staff! Everyone isnsuper helpful especially the bellhops, wait staff & guest services. The amenities here allow you to stay without needing to leave. We enjoyed the beach, pools, and playing tennis daily. The also have a gym & movie nights. The food is excellent, maybe a little more variety for the buffet would be good but they have 2 restaurants (Japanese & Italian) and a snack bar with hanburgers & hotdogs to help with variety. I recommend the stay it is beautiful!
I was so disappointed in this resort that we left after one stay to find another place to stay. The place was beyond outdated to the point that it was grimy. The food/restaurant choices were so limited that on the 2 occasions we tried to get food, we had to wait over an hour each time. I do not have high expectations of all-inclusive food, but this was not good at all. It was also extremely crowded. The majority of the staff we encountered were kind and helpful but the rest of the resort did not match with the rest of the reviews that I read on Orbitz. I would not recommend
This place was nowhere near as good as the reviews would have you believe. The property is very old and has not been remodeled. My room had a very old bathroom; the sink was practically coming out of the walls. The front door handle/lock were wobbly (scary), and the door to the patio was stuck shut. The noise from the hallway was significant, but I was very close to the pool, so that's on me. The food was terrible. The pool was so crowded with little kids I didn't go anywhere near it.
Worries when checking in they would send me across the street to their sister property Villa Vallarta. Don't know how they can do this, but they do. Read many review s that I'm not the only one this has happened to. When checking in, the front desk agent insisted I email her my reservation info. I physically showed my itinerary from my phone. Orbits doesn't give them that information???
The staff at Canto Del Sol is amazing!! Our waiter Jorge worked his butt off and was always there when we needed something. Gil the activities manager was so much fun and so amazing!! All the staff was so friendly and the hotel was so clean! We can’t wait to go back!!
Para tiempos de covid yo esperaba una ocupacion del 30 por ciento..pero para mi era mas del 80 por ciento ..la alberca llena ..la playa sucia basura por muchos lados sin lugar donde sentarse los asientos quebrados se necesitan tenis para,meterse al mar muchas piedras y se tiene que hacer filas para todo ..la cevicheria fui dos veses y nadie me atendio me regrese ...el buffet sin mucha variedad de comida ..la verdad lo unico bonito fue mi cuarto limpio y grande pero ya no regreso al canto del sol para mi es tres estrellas
Excellent food and customer service!! The property needs updating, very clean however many areas had chipped doors and needed fresh paint! Also the roofing looks like it’s on it’s last leg! After that’s completed I’d say it’s top notch!!
Staff was great! Food better than expected. Buffet was the one we were surprised with: always changing it up and delicious! Our 20 something kids loved the all inclusive.
