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Recent guest reviews

Mediocre at best and way too restrictive on everything

The rooftop pool of the other building was much nicer. The 180 building amenities are not as nice. And the new third building blocks views and takes away any privacy.

The boutique feel of this property and the amazing views from our room prompted us to stay 4 days longer than we planned. The access to the beach, Old Town, and the Melacon were fantastic as well. Highly recommend this property

We enjoyed everything. The staff was super nice. Only thing we didn’t enjoy was that only one elevator was working. Other then that the stay was perfect.

The views and property are fantastic! I thoroughly enjoyed the room and amenities.

Second time here and love this property! There is new construction happening next door that gets pretty loud but the fact that you’re in paradise makes up for it. Both times we’ve been there we couldn’t get in the pool because it’s too cold. Staff is fantastic!

Great value and great view, but a bit too noisy and dusty from construction in front and next to it.

BEWARE there is construction next to it and I mean its super close. We were lucky since very little or no work sat. and sunday but there is no way you can sit on your balcony or at the pool without hearing a ton of hammering and smell of welding metal. EVEN after calling Orbitz on hold for 27 minutes to talk with a manager, an EMAIL to the property and a response from the property that they will take care of us and not put us by the construction side. We were right next to it, literally #502 we stared at the crane like ti was coming into our room. THEY MUST offer free or discounted beach chairs for somewhere to go since its not on your balcony or pool. I wish I could show you pics and video. If there wasn't that than the property would be perfect.

Everything was pretty spot on with what I would expect from a more upscale resort/hotel. Balcony was lovely. The people working there were extremely nice. But the cost was around $210 per night and I stayed for 2 nights where the total was close to $500 (with taxes and fees) Right next door they were working on sister resort and the construction was loud by the pool. Definitely ruined the abiance. Would have chosen another resort if I had known about the construction noise. Otherwise it would have been an exceptional place to stay.

Unfortunately, we went on vacation during the summer (non - tourist) season, and the hotel was renovating. Additionally, they are building a new property across the street. To sum it up - the hotel, rooms and accommodations are beautiful, we just happened to go at an unfortunate time.

Staff and accommodations were excellent in every detail. Location was ideal for the romantic zone and Old Town. The accommodations are superior in comfort and the views are magnificent! I highly recommend this place!!! I give it an 11+ on a 10 point scale.

The facility is modern clean and great location, the staff very kind and help us with all our needs during our staying Love it

Pinnacle 180 was fantastic! The staff was extremely accommodating and get us into our room early. Great views and close to all of the action.

Views from PH1 are amazing. Only complaint would be the sound of nearby construction. Staff was helpful and kind!

Close to everything. Super comfy bed. Great restaraunts and bars nearby.

A great location, view, and amenities. Everything we wanted for our first visit to Puerto Vallarta. The villa was beautiful, clean, and comfortable. The professional staff was present and accommodating. No negatives from this lgbt couple.

Booked the most expensive room as a splurge because it claimed to have a "private pool". This is shown clearly on the paperwork. Got there and found that the "private pool" is a Jacuzzi tub on a balcony overlooking loud construction. Orbitz blamed the hotel, the hotel blamed Orbitz and I got left paying the bill for something I didn't get. Horrible customer service, disappointing experience. I recommend that you book elsewhere. Note - the construction across the street is VERY noisy.

Pulpito 180 Colonia Emiliana Zapata Puerto Vallarta JAL

Hotel highlights

  • Walking distance to Playa de los Muertos and Olas Altas Street
  • Free WiFi in rooms and public areas
  • Pool bar
  • Outdoor pool

Located in Romantic Zone within a 5-minute walk of Playa de los Muertos, Pinnacle Resorts 180 is within a mile (2 km) of other popular attractions like Malecon. This 40-room, 4-star aparthotel welcomes guests with a bar/lounge, an outdoor pool, and a 24-hour fitness center.


Dining

Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

Each apartment is individually decorated and features a kitchen and a furnished balcony or patio, and there's space to spread out with a living room and a dining area. Guests can expect to find free WiFi and a 46-inch TV with satellite channels. Pillowtop beds sport Egyptian cotton sheets and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a washer/dryer, a coffee maker, and a ceiling fan.


Property features

Guests staying at Pinnacle Resorts 180 enjoy an outdoor pool, a 24-hour fitness center, and a steam room. For transportation, you can make use of a shuttle from the hotel to the airport at scheduled times for USD 12 per person, as well as limo/town car service. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. Other amenities at this spa aparthotel include free WiFi in public areas, free newspapers, and a terrace.

Room options

2 Bed Partial Ocean View Jacuzzi Suite

2 King Beds | Sleeps 4

2 Bed Partial Ocean View Jacuzzi Suite

2 King Beds | Sleeps 4

2 Bed Ocean View Suite

2 King Beds | Sleeps 4

2 Bed Ocean View Suite

2 King Beds | Sleeps 4

Guest reviews for Pinnacle Resorts 180

Everyone (16) Couples (6)
3
Friends

Mediocre at best and way too restrictive on everything

By on Sep 10, 2020

Review comment responded on Sep 11, 2020

Dear Anonymous, Our rules and policies are stablished to guarantee our guests safety and tranquility since they are the most important for us. We would like to invite you to give us another opportunity to assist you in another time.

3
Friends

The rooftop pool of the other building was much nicer. The 180 building amenities are not as nice. And the new third building blocks views and takes away any privacy.

By on Jan 23, 2020

Review comment responded on Jan 24, 2020

Thank you for sharing your feedback through this mean. We regret to know that we have not fulfilled your expectations. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests. We sincerely hope we can have the honor of being your hosts in not too distant future.

5
Partner Couples Business Business

The boutique feel of this property and the amazing views from our room prompted us to stay 4 days longer than we planned. The access to the beach, Old Town, and the Melacon were fantastic as well. Highly recommend this property

By on Nov 26, 2019

Review comment responded on Nov 26, 2019

Thank you very much for choosing us for your stay in Puerto Vallarta and for sharing your wonderful review with others. We are pleased to read that you’ve enjoyed your stay, and grateful that you mention our amazing location. It will be an honor to welcome you back.

5
Family with small children

We enjoyed everything. The staff was super nice. Only thing we didn’t enjoy was that only one elevator was working. Other then that the stay was perfect.

By on Jun 29, 2019

Review comment responded on Jun 29, 2019

Thank you for complimenting our team's high-quality service. Our team members are indeed very knowledgeable about Puerto Vallarta and are always happy to provide recommendations to our guests. We are very sorry for the incoveniences about the elevators. We hope to welcome you back very soon!

5
Partner Couples

The views and property are fantastic! I thoroughly enjoyed the room and amenities.

By on Jun 6, 2019

Review comment responded on Jun 6, 2019

Thank you very much for choosing us for your stay in Puerto Vallarta and for sharing your experience with others, we are overjoyed to read that you’ve enjoyed your stay. We sincerely hope we can have the honor of being your hosts in not too distant future. -Pinnacle Resorts.

5
Partner Couples Friends

Second time here and love this property! There is new construction happening next door that gets pretty loud but the fact that you’re in paradise makes up for it. Both times we’ve been there we couldn’t get in the pool because it’s too cold. Staff is fantastic!

By , from Kansas City on Apr 11, 2019

Review comment responded on Apr 12, 2019

We appreciate your feedback regarding your recent stay with us. It's great to hear that you found our property to your satisfaction. We will address the matter of the pool with our management. Looking forward to see you soon!

4
Partner Couples

Great value and great view, but a bit too noisy and dusty from construction in front and next to it.

By on Mar 20, 2019

Review comment responded on Mar 20, 2019

Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as this allow us to improve our service levels and product. Looking foward to see you soon!

3
Partner Couples

BEWARE there is construction next to it and I mean its super close. We were lucky since very little or no work sat. and sunday but there is no way you can sit on your balcony or at the pool without hearing a ton of hammering and smell of welding metal. EVEN after calling Orbitz on hold for 27 minutes to talk with a manager, an EMAIL to the property and a response from the property that they will take care of us and not put us by the construction side. We were right next to it, literally #502 we stared at the crane like ti was coming into our room. THEY MUST offer free or discounted beach chairs for somewhere to go since its not on your balcony or pool. I wish I could show you pics and video. If there wasn't that than the property would be perfect.

By on Jan 16, 2019

Review comment responded on Jan 16, 2019

Thank you for your feedback! We are trying our best to avoid any inconvenience that the construction may cause, and we are willing to help our guests as much as possible, as this is a matter that is totally out of our hands. Pinnacle Resorts is taking special care so that there is minimal impact on our guests. We hope to welcome you back soon and this time change your experience.

3
Everyone

Everything was pretty spot on with what I would expect from a more upscale resort/hotel. Balcony was lovely. The people working there were extremely nice. But the cost was around $210 per night and I stayed for 2 nights where the total was close to $500 (with taxes and fees) Right next door they were working on sister resort and the construction was loud by the pool. Definitely ruined the abiance. Would have chosen another resort if I had known about the construction noise. Otherwise it would have been an exceptional place to stay.

By on Jan 9, 2019

Review comment responded on Jan 9, 2019

Thank you very much for your feedback! We appreciate your review as it helps us to improve. Puerto Vallarta is growing and so do we, construction noise also concerns us and we are trying our best to deal with this matter to avoid the inconveniences caused to our guests. We apologize for the inconvenience this has caused, please note that we have a disclaimer of the construction. We hope to welcome you back in the future and make it an unforgettable experience.

5
Everyone

By on Dec 9, 2018

Review comment responded on Dec 9, 2018

Thank you for your review! :) We hope to welcome you back soon!

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