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Ramada by Wyndham Hotel & Water Park

3.0 star property

Choose dates to view prices

Photo gallery for Ramada by Wyndham Hotel & Water Park

Water park
Hypo-allergenic bedding, down comforters, in-room safe, desk
Breakfast, lunch and dinner served
Lobby
Water park

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Kissimmee, FL
  • Place, Crystalbrook Golf Course
    ‪1 min walk‬
  • Place, The Ice Factory of Central Florida
    ‪12 min walk‬
  • Place, Osceola Heritage Park
    ‪2 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Queen Room with Two Queen Beds

Pool | A heated pool, open 10:00 AM to 7:00 PM, cabanas (surcharge)

Deluxe Queen Room with Two Queen Beds

  • Sleeps 4
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking, Courtyard View

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Courtyard View

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking (Water Park View)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Water Park View)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, Multiple Beds, Non Smoking

  • Sleeps 8
  • 4 Queen Beds
  • Free WiFi

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About the neighborhood

Kissimmee

Osceola Heritage Park is within a mile (2 km) of Ramada by Wyndham Hotel & Water Park, and other popular sites like Silver Spurs Arena are within a couple of miles (3 km). This 180-room, 3-star hotel has free breakfast, a free water park, and free in-room WiFi.

What's nearby

  • Crystalbrook Golf Course - 1 min walk - 0.0 miles
  • Osceola Center for the Arts - 10 min walk - 0.6 miles
  • The Ice Factory of Central Florida - 12 min walk - 0.7 miles
  • Remington Golf Club - 18 min walk - 1.0 mile
  • Osceola Heritage Park - 2 min drive - 1.5 miles

Getting around

  • Kissimmee Station - 6 min drive
  • Tupperware Station - 11 min drive
  • Orlando Intl. Airport (MCO) - 24 min drive

Restaurants

  • ‪Wawa - ‬4 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Dunkin' - ‬12 min walk

About this property

Ramada by Wyndham Hotel & Water Park

Guests of Ramada by Wyndham Hotel & Water Park enjoy a free water park, a lazy river, and a children's pool. There's RV, bus, and truck parking and a free theme park shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include a gym, free WiFi in public areas, and a hot tub.
43-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include refrigerators, microwaves, and free local calls.
A children's pool and a hot tub are on site. Other recreational amenities include a complimentary water park, a lazy river, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Tiki Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Games
  • Gym
  • Heated pool
  • Hot tub
  • Lazy river
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • Free water park access
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Playground
  • Pool gate
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The water park, slides, and lazy river are closed Monday-Wednesday. The outdoor pool, children's playground, bounce house, and arcade rooms are open daily. The property will not charge a resort fee for nights the water park is closed. In March, the water park is open Wednesday-Sunday 10 AM-7 PM.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night
  • Dogs only
  • 1 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Resort fee: USD 32.92 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Parking
  • Pool access
  • Self parking

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Flamingo Resort

Flamingo Resort Waterpark

Flamingo Waterpark

Flamingo Waterpark Kissimmee

Flamingo Waterpark Resort

Flamingo Waterpark Resort Kissimmee

Waterpark Flamingo

Clarion Resort Water Park

Clarion Resort & Waterpark Hotel Kissimmee

Clarion Resort And Waterpark

Clarion Hotel Waterpark

Frequently asked questions

Is a free cancellation option available at Ramada by Wyndham Hotel & Water Park?

Ramada by Wyndham Hotel & Water Park offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Ramada by Wyndham Hotel & Water Park?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at Ramada by Wyndham Hotel & Water Park on Jun 1, 2026 start from $83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Ramada by Wyndham Hotel & Water Park?

This hotel is located in Kissimmee, a short 11-minute walk from Osceola Center for the Arts and also 16 minutes on foot from The Ice Factory of Central Florida. You'll also find Osceola Heritage Park and Silver Spurs Arena within a short drive.

Will I be able to park at Ramada by Wyndham Hotel & Water Park?

Yes, there is wheelchair-accessible parking and RV/bus/truck parking available.

Does Ramada by Wyndham Hotel & Water Park have a casino at the property?

No, Ramada by Wyndham Hotel & Water Park doesn't have a casino.

Is there an indoor pool at Ramada by Wyndham Hotel & Water Park?

No, this hotel doesn't have an indoor pool; however, there is a hot tub. Guests have pool access between 10:00 AM and 7:00 PM.

What will couples enjoy most about a stay at Ramada by Wyndham Hotel & Water Park?

There are many amenities for couples at this hotel, including a restaurant and a poolside bar plus some guestrooms feature a private hot tub.

Does Ramada by Wyndham Hotel & Water Park have a hot tub?

No, but this hotel does have a heated pool.

Does Ramada by Wyndham Hotel & Water Park have a restaurant that serves breakfast?

Yes, Ramada by Wyndham Hotel & Water Park serves free continental breakfast at Tiki Bar each morning.

Will Ramada by Wyndham Hotel & Water Park allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Ramada by Wyndham Hotel & Water Park for a fee of USD 20 per pet, per night.

Does Ramada by Wyndham Hotel & Water Park have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Ramada by Wyndham Hotel & Water Park?

The closest major airport to Ramada by Wyndham Hotel & Water Park is Kissimmee, FL (ISM-Kissimmee Gateway), which is 6.4 mi away (16 minutes by car). Another top airport is Orlando Intl. Airport (MCO), which is located 16.5 mi away (24-minute drive).

Can I book a room with a balcony at Ramada by Wyndham Hotel & Water Park?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and pool views.

Does Ramada by Wyndham Hotel & Water Park have a wedding venue?

There are wedding services available at Ramada by Wyndham Hotel & Water Park if that's in your vacation plans.

Ramada by Wyndham Hotel & Water Park Reviews

Reviews

6.6
Rating 10 - Excellent. 703 out of 2085 reviews
Rating 8 - Good. 326 out of 2085 reviews
Rating 6 - Okay. 355 out of 2085 reviews
Rating 4 - Poor. 262 out of 2085 reviews
Rating 2 - Terrible. 439 out of 2085 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Nick

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
El desayuno una por quería para el cobro
Stayed 1 night in May 2026

4/10 Poor

Christopher

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place isn't a "resort". It's a run-down Super 8 that was repainted and that's just about it. The main attraction, the water slides are open a very limited amount of time per day. The lazy river is very small and the pool, although a nice feature, that it's 8 feet deep, it's disgusting. The bottom water grate that's used to recirculate the water was caked in dirt/mud and hair. I'm sure that the water wasn't filtered. The breakfast area was ok but very poorly stocked and had a roof leak. The rooms seemed to need repair and mine had a cockroach in it. The exterior concrete floors were in need of repainting and various tiles were missing on the lazy river. On a positive note, the staff seemed nice enough and were attentive with extra soap and towels.
Stayed 2 nights in Apr 2026

4/10 Poor

Christina

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tub was all Rusty and floors were dirty. Not the cleanest place
Stayed 4 nights in Mar 2026

2/10 Terrible

Bobbie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was horrible - bread with a broken toaster - yogurt Ang boiled eggs only - absolutely horrible - we left a day eatly
Stayed 2 nights in Mar 2026

2/10 Terrible

Dargel

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Old, very old building
Stayed 3 nights in Dec 2025

6/10 Okay

Lauren

Traveled with family and small children
The staff was very nice. The hotel needs some serious updates.
Stayed 1 night in Feb 2026

10/10 Excellent

CHRISTOPHER, LAKE GEORGE

Stayed 4 nights in Feb 2026

2/10 Terrible

Kori

Stayed 1 night in Feb 2026

8/10 Good

MAYOLIN

Traveled with family and small children
Liked: Cleanliness
The room was clean , nice pool but the breakfast nothing special boil eggs and biscuits every day.
Stayed 3 nights in Feb 2026

2/10 Terrible

Kimberly Ann

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Waterslides were not working for our entire stay. The whole reason we chose this spot was because of the water park. The resort is run down and dirty. We saw several roaches in our room, and mold which explained the extreme mold smell. Room was not clean and we found hair all over the shower and bathroom floor. Their continental breakfast was boiled eggs and dry cereal with no milk and not even a bowl to eat it from. When I spoke to the staff they told me they couldn't do anything and I had make a complaint on the website. When I made a complaint, they did not offer to give me any refund. They offered me reward points and immediately tried to get me to sign up for their program. I will never stay at a Ramada or Wyndham hotel again. This is the worst experience I had with a hotel. DO NOT GO THERE! YOU WILL BE DISAPOINTED!
Stayed 3 nights in Feb 2026

2/10 Terrible

Joe

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Noise at night, terrible amenities
Stayed 7 nights in Feb 2026

4/10 Poor

Angel

Traveled with family and small children
Disliked: Cleanliness, amenities
Before booking I looked at all the reviews and all the reviews had positive feedback about room being clean, nice staff, nice waterpark etc. I booked this hotel specifically for the waterpark for my sons 9th birthday and we planned on doing 1 day at Disney World (Disney is very expensive so this was within my budget, the hotel was more than other hotels due to amenities offered I’d assume). First day we noticed the water park was closed but the pool was open, second day same situation so I asked staff when it would open (I was told 1400), my kids went down around 1700 to go to the water park (per what they say on their website and Expedia booking is the hours are 12-6 during the week and 10-7 during weekends I believe it was) but the water park was already closed after just opening at 1400. Again next day we go down and it’s 11ish and the water park again is not open, so I ask the front desk (you have to walk down because the phones do not work) and she tells me they changed the hours to “12-3 & 4-5” which does not state that. So significant decrease in the waterpark hours that they did not even uphold to those hours. The hot tub was “broken” some days, the kids splash pad was also not working. A majority of the things parents play for were not working. However the lazy river worked and the kids did enjoy that, rooms were spacious which was nice but someone colored all over the floor, the curtains were not “blackout” like they say, the water smelled horrendous etc.
Stayed 6 nights in Feb 2026

10/10 Excellent

Alexus

Liked: Cleanliness, staff & service, amenities
One of my favorite hotels ever . It’s so quiet and family oriented fun
Stayed 1 night in Feb 2026

10/10 Excellent

Shadrach

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Feb 2026

2/10 Terrible

D

Disliked: Cleanliness, amenities, property conditions & facilities
They over charge for the rooms, the pictures online do not look anything like what they are...they don't have blankets on the cheaper rooms bed but you walk by the rooms by the pool area and they're all fancy thick feather blankets, pillows, etc. the pool and waterslide area stays dirty and definitely needs a makeover, needs a new paint job, they have caution tape over kids play area they still have open to kids. The slides only stay up for a couple hours. The constantly knock on the door but can't bring tp or towel with them so why bother. The plumbing backs up, the wheel car rooms are dangerous. The shower floor tilts to much the hole floor get soaked from the shower out to the bedroom areas. There was a hole in the bathroom door. The ac does what it wants and the bottoms don't do anything there's a thermostat on the wall for the dinosaur ac every hotel has and still can't change the temp. TV channels are blah the restaurant is never open after breakfast so you have to use the tiki bar. They're all Spanish and barely speak English, if they do something a wrong they go from having some common sense to my English not so good. It was good enough to charge my debit card twice 100 deposit,first day get another day and hit me again then I'm told they smelled smoke that's why it happened so why was I able to get another room? no one came and smelled anythiny because we were there. my car go vandalized my towing equipmI has parts missing glass n the bed rolled over, sliced my hand
Stayed 1 night in Feb 2026

4/10 Poor

natalia

Traveled with family and small children
Disliked: Cleanliness, amenities
Sleeping there was ok. breakfast was so dirty
Stayed 4 nights in Feb 2026

2/10 Terrible

Guillermo

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible breakfast, not even close to Continental,dirty utensils, Elevador making a big noise all night long as well as cranking AC in the room. The facilities looks nothing like advertised
Stayed 2 nights in Feb 2026

2/10 Terrible

Anthony

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
At check in and check out they refuse to give you a print out of what you are scanning your card for, was told water park opened at 8am and it never opened. A pool small pool opened at 10am. The room was sleep-able. Dirty finger prints on the curtains and walls. Toilet seats were a gross yellow. But you get what you pay for. And the free breakfast was only hard boiled eggs and an apple. The juice container was broken so there was warm water to drink. But don’t worry there is a cute dinner within walking distance. Highly recommend the dinner
Stayed 1 night in Feb 2026

2/10 Terrible

FRANCES

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Las áreas de las chorreras estaban inaccesibles, el proceso de check in extenso. No hicieron room service
Stayed 3 nights in Feb 2026

10/10 Excellent

Tania

Traveled with family
Liked: Staff & service, amenities
Deben mejorar el olor en los aires acondicionados pero de todo lo demas fue muy buena experiencia
Stayed 3 nights in Dec 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, amenities
HORRIBLE!!!!!!!!!! THE ONLY NICE ABOUT IT WAS THE POOL AND THE WATER PARK - THE RESTROOMS NEAR THE AMENETIES ( POOL AREA ) THEY WERE NASTY AND BROKEN!!! NO TOILET FLUSHED so you can imagine … I asked SOMEONE THAT WORKED THERE AND THE ONLY THING THEY TOLD ME WAS TO GO THE LOBBY RESTROOM INSTEAD OF AT LEAST SENDING SOMEONE TO CLEAN THEM !! THE BREAKFAST???? BOILED EGGS AND FROZEN BISCUITS !!! SOUR COFFEE - AND ON TOP OF THAT a male waiter EMPLOYEE WANTS YOU THE GUEST TO CLEAN UP THE TABLE FOR THEM!!! No lactose free milk so my daughter was not able to eat cereal… IT WAS A TERRIBLE EXPERIENCE!! I ASKED TO SPEAK TO THE MANAGEMENT AND I WAS DISMISSED SEVERAL TIMES!!! THEY DO NOT CARE AT ALL! ITS SO DISSAPOINTING, OUTDATED AND SPIDERWEBS EVERYWHERE! CALLING THE HOTEL IS NO USE, BECAUSE THEY NEVER ANSWER THE PHONE!! I REQUEST TO HAVE MANAGEMENT CALL ME OR REACH OUT TO ME DIRECTLY! THE EMPLOYEES THERE DIDNT CARE ABOUT NOTHING TERRIBLE SERVICE!!!
Stayed 2 nights in Feb 2026

2/10 Terrible

Villy Colon

Water smells so bad. Breakfast low
Stayed 3 nights in Feb 2026

10/10 Excellent

Dolores

Stayed 5 nights in Feb 2026

4/10 Poor

PAULA ANDREA

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Front desk, had bad attitude
Stayed 6 nights in Feb 2026

2/10 Terrible

Adam

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The room smelt of mold when we walked in. The advertisement photos online look NOTHING like the actual hotel. It is very rundown and Ramada advertising this as a nice water park hotel is false advertising. We ended up leaving and not even staying in the room due to the smell.
Stayed 1 night in Feb 2026

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