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Recent guest reviews

Grounds were large, amazing, and clean. Not many restaurant options in the hotels. The ones that were there were overpriced and didn't provide much for a menu

It a excellent place to stay, restaurants are great. But the rooms need some updates.

Didn’t like we had to request room service to clean our room we weren’t informed of that when we checked in

Everything was good except the room . Rooms are old and smell terrible.

Grand Lakes property is a beautiful property capturing Florida is more natural setting.

The entire staff at this property were wonderful.. from check in, to the pool service, F&B, etc... well done for the first weekend back to normal!!

This is a really pretty property. The pool area with the lazy river is really wonderful. Service was exceptional.

ABSOLUTELY LOVED IT! THANK YOU FOR SUCH AN AMAZING HOTEL. I WAS SO SAD TO CHECK OUT. ABSOLUTELY BEAUTIFUL WITH EVERYTHING YOU CAN POSSIBLY NEED. ALL THE STAFF MEMBERS WERE SO SO SWEET.

N/A; Nothing was unique in my opinion. I don’t have anything further to add.

Wonderful hotel! Perfect hotel to stay in Orlando!

My wife and I have stayed here a number of times. Each time we have been less and less enthused. AC didn't work one night in room. Parking never worked. They want to charge you for everything. When we asked for AC to be fixed a room credit was never extended. Not cool for $300 per night.

Central Florida Pkwy Orlando FL

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Spa
  • Golf course

SeaWorld® Orlando is within 2 miles (3 km) of JW Marriott Orlando Grande Lakes while other popular attractions such as Discovery Cove are within 3 miles (5 km). This 998-room, 4-star resort welcomes business and leisure travelers with a golf course, a full-service spa, and 5 restaurants.


Dining

There are multiple options for onsite dining with 5 restaurants, including Primo, which specializes in Italian cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the resort and get a beverage at the bar/lounge or 2 coffee shops/cafés. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

All of JW Marriott Orlando Grande Lakes's 998 rooms are air-conditioned and have an array of amenities, including iPod docks, coffee makers, and free weekday newspapers. Guests can expect WiFi, wired Internet, and 65-inch LCD TVs with satellite channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other standard amenities include video-game consoles, safes, and phones.


Property features

Guests of JW Marriott Orlando Grande Lakes have access to a golf course, a full-service spa, and an outdoor pool. Valet parking is available for USD 40 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Other amenities at this spa resort include a lazy river, a 24-hour fitness center, and a spa tub.

Room options

Grand Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Standard Studio Suite, 1 King Bed, Non Smoking, View (Lakefront)

1 King Bed | Sleeps 3

Presidential Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for JW Marriott Orlando Grande Lakes

Everyone (37) Couples (2) Family (8)
5
Everyone

By on May 1, 2021

Review comment responded on May 11, 2021

Dear Valued Guest, It was a pleasure to welcome you to JW Marriott Orlando, Grande Lakes. Our attentive and knowledgeable staff work hard to ensure our guests' expectations are exceeded throughout their stay. Thank you for choosing us for your visit to our beautiful city, and we hope to see you again soon. Best Regards, Julie Walsh Front Office Manager

4
Family with small children

Grounds were large, amazing, and clean. Not many restaurant options in the hotels. The ones that were there were overpriced and didn't provide much for a menu

By on Apr 3, 2021

Review comment responded on Apr 3, 2021

Thank you for the compliments. It is always exciting to hear from our guests, and we are pleased that, overall, you had a great visit. We focus on giving each guest an enriching experience with inspired service at our award-winning hotel. Located on 500 beautiful acres, we provide a quiet retreat, yet are still just a short distance from Orlando's exciting attractions. It was our pleasure serving you at JW Marriott Orlando, Grande Lakes and we hope to see you again soon. Best Regards, Julie Walsh Front Office Manager

4
Everyone

By on Mar 29, 2021

Review comment responded on Apr 8, 2021

Dear Guest, Thank you for choosing JW Marriott Orlando, Grande Lakes during your visit to Orlando. We strive to personally craft quality experiences to help you leave richer and with replenished spirits. Thank you for recognizing our passion for exceptional hospitality, and we hope to see you again soon. Best Regards, Julie Walsh Front Office Manager

4
Business Business

It a excellent place to stay, restaurants are great. But the rooms need some updates.

By on Mar 27, 2021

Review comment responded on Mar 27, 2021

Dear Valued Guest, It was a pleasure to welcome you to JW Marriott Orlando, Grande Lakes. Thank you for mentioning how much you enjoyed our delicious dining options, from casual farm-to-table fare to fine dining. Thank you for choosing us for your visit to our beautiful city, and we hope to see you again soon. Best Regards, Julie Hayes Front Office Manager

5
Family

Didn’t like we had to request room service to clean our room we weren’t informed of that when we checked in

By on Mar 22, 2021

Review comment responded on Mar 23, 2021

Dear Guest, thank you for choosing to stay with us at JW Marriott Orlando, Grande Lakes, and for the high rating. While we are happy to see your stay with us was enjoyable, we regret not meeting all of your expectations. Keeping our guests' well-being and safety in mind, we have revised our housekeeping practices, and our front desk is available to make arrangements based on your requirements. We are sorry if this was not communicated with you earlier. Thank you again, and we hope to have the opportunity to welcome you back soon. Best Regards, Julie Hayes Front Office Manager

5
Everyone

By on Mar 16, 2021

Review comment responded on Mar 26, 2021

Hello Valued Guest, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Orlando. It was our pleasure accommodating you. We hope you will make JW Marriott Orlando Grande Lakes your home away from home whenever your travels bring you to our area. Best Regards, Julie Hayes Front Office Manager

4
Family

Everything was good except the room . Rooms are old and smell terrible.

By , from Orlando, FL on Jan 30, 2021

Review comment responded on Jan 31, 2021

Thank you for your feedback. We will definitely share with the respective teams. We do hope you come back and stay with us.

2
Partner Couples

Grand Lakes property is a beautiful property capturing Florida is more natural setting.

By , from Orlando on Jan 27, 2021

Review comment responded on Jan 28, 2021

Dear John, thank you for the warm compliments. It is always exciting to hear from our guests, and we are pleased that we met your expectations. Located on 500 beautiful acres, we provide a quiet retreat, yet are still just a short distance from Orlando's exciting attractions. It was our pleasure serving you, and we hope to see you again soon so that we can earn your highest ratings. Best Regards, Julie Hayes, Assistant Front Office Manager

5
Everyone

By on Jan 18, 2021

Review comment responded on Jan 29, 2021

Thank you for your review!

4
Everyone

By on Jan 5, 2021

Review comment responded on Jan 6, 2021

Dear Thomas, thank you for the positive feedback. It is a pleasure knowing your stay with us was an enriching one. We hope to see you again soon at JW Marriott Orlando, Grande Lakes. Best Regards, Julie Hayes, Assistant Front Office Manager

JW Marriott Orlando Grande Lakes

4040 Central Florida Pkwy, Orlando, FL 32837
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