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Recent guest reviews

Great resort with beautiful pool and lazy river. Grounds were gorgeous and staff was awesome! Definitely would come back and recommend!

The front desk clerk that checked me in was extremely rude and sarcastic because I booked on orbitz. Beware they hate when we book with a third party and make it extremely hard upon checking in. To pay high price for such a hotel and receive horrible check in is preposterous no matter where I book.

Absolutely wonderful experience.

I absolutely loved how amazing housekeeping was. They made sure our room was refreshed everyday. Everything was close to the hotel. The only thing I did not like was the front desk. Whenever I called to ask a question they seemed to be annoyed or frustrated.

Loved the amenities !

Some of the tiles on the bathroom where broken, the door handles where faded out. The mattress had a huge stain. Not what I was expecting at all.

Construction directly below our room. Why would you even consider assigning the room to anyone? Roach in bathroom. Majority of staff didnt know how to say thank you.

A/c in the room was awful, very humid, never cooled down. I was told I would get daily cleaning and for three nights nobody showed up, I didn’t bother calling as I tried not to be in my room most of the time.

Great stay! Beautiful property. Only. Imposing is there were long brown hair in the bathtub. My son and I are blonde.

Grounds were large, amazing, and clean. Not many restaurant options in the hotels. The ones that were there were overpriced and didn't provide much for a menu

It a excellent place to stay, restaurants are great. But the rooms need some updates.

Didn’t like we had to request room service to clean our room we weren’t informed of that when we checked in

Central Florida Pkwy Orlando FL

Hotel highlights

  • Onsite dining
  • Spa
  • Golf course
  • Outdoor pool

The Ritz-Carlton Golf Club is a short stroll from JW Marriott Orlando Grande Lakes, and other popular attractions like Aquatica are within a few miles (5 km). This 1010-room, 4-star aparthotel has a golf course, a full-service spa, and 4 restaurants.


Dining

There are multiple options for onsite dining with 4 restaurants, including Primo, which specializes in Italian cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the aparthotel and get a beverage at the bar/lounge or coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

Each apartment is air-conditioned and has an array of amenities, including an iPod dock, a coffee maker, and free weekday newspapers. Guests can expect to find WiFi and a 65-inch LCD TV with satellite channels and pay movies. The pillowtop bed provides a full night's sleep, and the bathroom offers a soaking tub, hair dryers, and designer toiletries. Other standard amenities include a video-game console, a safe, and a phone.


Property features

Guests of JW Marriott Orlando Grande Lakes have access to a golf course, a full-service spa, and an outdoor pool. Parking is available for USD 35 per day (USD 50 per day for valet parking), and there's also an area shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and tours or tickets. Other amenities at this spa aparthotel include a 24-hour gym, a sauna, and outdoor tennis courts.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility w/ Tub)

2 Queen Beds | Sleeps 4

Executive Suite, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing w/ Roll-in Shower)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility w/ Tub)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Room, 1 King Bed with Sofa bed, Non Smoking, Resort View

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Guest reviews for JW Marriott Orlando Grande Lakes

Everyone (38) Couples (3) Family (16)
5
Family

Great resort with beautiful pool and lazy river. Grounds were gorgeous and staff was awesome! Definitely would come back and recommend!

By on Jul 18, 2022

Review comment responded on Jul 19, 2022

Dear Daniel, it is always exciting to hear from our guests, and we are pleased that we exceeded your expectations. We focus on giving each guest an enriching experience with inspired service at our award-winning hotel. Located on 500 beautiful acres, we provide a quiet retreat, yet are still just a short distance from Orlando's exciting attractions. It was our pleasure serving you at JW Marriott Orlando, Grande Lakes, and we look forward to seeing you again soon. Best Regards, Abby Danowitz, Assistant Front Office Manager

5
Everyone

By on May 22, 2022

Review comment responded on Nov 19, 2022

Dear Dan, It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at JW Marriott Orlando, Grande Lakes. Best Regards,Deana Halaweh,Front Office Manager

1
Family

The front desk clerk that checked me in was extremely rude and sarcastic because I booked on orbitz. Beware they hate when we book with a third party and make it extremely hard upon checking in. To pay high price for such a hotel and receive horrible check in is preposterous no matter where I book.

By on Apr 10, 2022

Review comment responded on Apr 12, 2022

Dear Glenise, thank you for choosing us and for your feedback. Please accept our apologies for the issues you had with one of our front desk associates. Your valuable comments will be addressed with appropriate individuals in keeping with our commitment to inspired service. We hope you will stay with us again so we can provide the enriching experience you deserve. Best Regards, Abby Danowitz, Assistant Front Office Manager

5
Everyone

By on Feb 25, 2022

4
Everyone

By on Dec 30, 2021

Review comment responded on Apr 25, 2022

Dear Erika, we are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at JW Marriott Orlando, Grande Lakes, look forward to your next visit. Best Regards, Abby Danowitz, Assistant Front Office Manager

5
Family with small children

Absolutely wonderful experience.

By on Sep 7, 2021

Review comment responded on Sep 8, 2021

Dear Brian, thank you for sharing your experience at JW Marriott Orlando, Grande Lakes. We appreciate the kind remarks as we are always striving to provide each guest with a distinctive experience so they can leave richer than when they arrived. We look forward to seeing you again soon. Best Regards, Julie Walsh, Front Office Manager

5
Everyone

By on Jul 31, 2021

3
Family Family with small children

I absolutely loved how amazing housekeeping was. They made sure our room was refreshed everyday. Everything was close to the hotel. The only thing I did not like was the front desk. Whenever I called to ask a question they seemed to be annoyed or frustrated.

By on Jun 30, 2021

Review comment responded on Jun 30, 2021

Dear Valued Guest, Thank you for informing us about your experience with our front desk associates. We believe in seamless service enhanced with kind, attentive and warm hospitality, and we hope you will accept our apologies that these standards got overlooked. We appreciate you sharing that your accommodations exceeded expectations and we would welcome another opportunity to show you our commitment to inspired service on your next visit to the Orlando area. Best Regards, Julie Walsh Front Office Manager

4
Family with small children

Loved the amenities !

By on Jun 26, 2021

Review comment responded on Jun 30, 2021

Dear Valued Guest, Thank you for being our guest and for writing such a generous review. We are delighted that our inspired service and surroundings exceeded your expectations, and that you particularly loved our well-appointed amenities. We hope that your enriching experience will bring you back to enjoy more of what we have to offer. Thank you again for choosing JW Marriott Orlando, Grande Lakes. Best Regards, Julie Walsh Front Office Manager

5
Everyone

By on Jun 22, 2021

Review comment responded on Jul 2, 2021

Dear Valued Guest, On behalf of all of us here at JW Marriott Orlando, Grande Lakes, we want to thank you for your inspiring review. We are pleased to know how much you loved your stay and that you enjoyed our all-encompassing lifestyle experience at our luxury resort. Thank you for choosing us, and we look forward to accommodating you again soon. Best Regards, Julie Walsh Front Office Manager

JW Marriott Orlando Grande Lakes

4040 Central Florida Pkwy, Orlando, FL 32837
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