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Recent guest reviews

Hotel was in a safe place, room was clean and check in/out were super quick.

This property has an amazing location near Disney. If you are looking for something affordable, clean, easy location and without many of the unnecessary fees that most hotels in the area have, then look no further. The price point is affordable, However I would not spend over $100 a night for this hotel. My only issue and complaint with staying here was during my check in. I was greeted warmly but the front desk attendant who helped check me and my 3 friends in. We were given 2 keys and went up to the 2nd floor for our room. We spend a total of 10 minutes trying to get both keys to open the door. One of my friends then offered to go back down and return the keys to get 2 more working keys. He then returned empty handed and said that because the room was under my name, I had to go back down to grab the new keys. Once I did that and came back up, we opened the room to someone else’s bags!!! We had been assigned a room that someone else was already occupying. Thank God we are not thieves or walked in someone else already in the room! Back downstairs we went to explain the situation. The woman at the front desk apologized and only offered up a free box of chocolates as apology and assigned us a new rooms with keys that wasnt already inhabited. While I appreciated the quick fix, it made me incredibly uncomfortable that there may be a chance of them carelessly giving our room to someone else who may steal our things. This made me think twice about wanting to stay here again.

Nice place clean. People friendly good area close to everything

I like everything staff was great food was good what more could you ask for

Friendly staff, clean room, large room, great location!

I liked that it was close to Disney Springs. However the room we stayed in had a/c issues, the bathrooms had mold near the joints of the spouts and handles on the tiles and the bathroom door was swollen from moisture and didn’t open all the way.

Great place to stay, free shuttle to Disney parks and the free breakfast was nice. Would definitely stay again!

Non branded but has all the amenities and room offers of the baseline branded.

Lots of gift shops and restaurants in the area. We loved that the shuttle takes you the Disney parks!

Bus would pick and drop us off from Disney World with no charge. Access to several places to go eat and shopping (within walking distance). Staff was also very helpful and friendly!

Quiet, friendly, and clean! Also nice variety of food for breakfast.

rooms are clean and roomy, but breakfast is just alright.

Monica the front desk lady was very helpful. For that matter everyone there seemed very good. Have a nice heated pool and the free breakfast is really great. The shuttle is easy way to get from there to main attractions

Maingate Ln Kissimmee FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Outdoor pool
  • Laundry facilities

Island H2O Live! is within 2 miles (3 km) of Galleria Palms Hotel while other popular attractions such as Disney's Animal Kingdom® Theme Park are within 3 miles (5 km). This 118-room hotel has an outdoor pool, free in-room WiFi, and free self parking.


Rooms

All of Galleria Palms Hotel's 118 rooms are air-conditioned and have an array of amenities, including microwaves, coffee makers, and free local calls. 49-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Laptop-compatible safes, ironing boards, and wardrobes or closets are also standard.


Property features

Guests of Galleria Palms Hotel enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Additional amenities include a TV in a common area, a vending machine, and an ATM.

Room options

Double Room

2 Queen Beds | Sleeps 4

Room, 1 King Bed with Queen Sofa bed

1 King Bed and 1 Queen Sofa Bed | Sleeps 4

Standard Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Guest reviews for Galleria Palms Hotel

Everyone (56) Couples (5) Family (18)
4
Family with small children Family

Hotel was in a safe place, room was clean and check in/out were super quick.

By , from Sarasota on Oct 5, 2020

Review comment responded on Oct 5, 2020

Thanks for the comments, we hope to see you again in the near future.

4
Everyone

By on Oct 4, 2020

Review comment responded on Oct 4, 2020

Thanks for the comments, we hope to see you again in the near future.

4
Everyone

By on Sep 26, 2020

Review comment responded on Sep 27, 2020

Thanks for the comments, we hope to see you again in the near future.

4
Everyone

By on Aug 16, 2020

Review comment responded on Aug 17, 2020

Thanks for the comments, we hope to see you again in the near future.

4
Everyone

By on Mar 19, 2020

Review comment responded on Mar 20, 2020

Thanks for the comments, we hope to see you again in the near future.

4
Everyone

By on Mar 15, 2020

Review comment responded on Mar 16, 2020

Thanks for the comments, we hope to see you again in the near future.

3
Friends Family

This property has an amazing location near Disney. If you are looking for something affordable, clean, easy location and without many of the unnecessary fees that most hotels in the area have, then look no further. The price point is affordable, However I would not spend over $100 a night for this hotel. My only issue and complaint with staying here was during my check in. I was greeted warmly but the front desk attendant who helped check me and my 3 friends in. We were given 2 keys and went up to the 2nd floor for our room. We spend a total of 10 minutes trying to get both keys to open the door. One of my friends then offered to go back down and return the keys to get 2 more working keys. He then returned empty handed and said that because the room was under my name, I had to go back down to grab the new keys. Once I did that and came back up, we opened the room to someone else’s bags!!! We had been assigned a room that someone else was already occupying. Thank God we are not thieves or walked in someone else already in the room! Back downstairs we went to explain the situation. The woman at the front desk apologized and only offered up a free box of chocolates as apology and assigned us a new rooms with keys that wasnt already inhabited. While I appreciated the quick fix, it made me incredibly uncomfortable that there may be a chance of them carelessly giving our room to someone else who may steal our things. This made me think twice about wanting to stay here again.

By on Mar 12, 2020

Review comment responded on Mar 13, 2020

On behalf of Galleria Palms Hotel, kindly accept our sincere apologies for not being able to provide you the high standard of hospitality which is the general norm of our hotel. I would also like to thank you for bring this to our attention. Our system is design to not double book a room. We have used your “issue” as a case study at the hotel and instituted processes that will eliminate possible occurrences of similar problems and enable our guests to continue to have positive interactions with the hotel. As a gesture of good will, we have compensated your account. Kindly allow 3 – 5 business days to reflect on your account. On behalf of Galleria Palms Hotel, I once again apologize for the inconvenience, and hope you’ll have a more positive experience with us in the future.

4
Family

Nice place clean. People friendly good area close to everything

By on Mar 6, 2020

Review comment responded on Mar 17, 2020

Thanks for the comments, we hope to see you again in the near future.

5
Partner Couples

I like everything staff was great food was good what more could you ask for

By on Feb 28, 2020

Review comment responded on Feb 28, 2020

Thanks for the 5 star review, we are happy you enjoyed your stay with us. Please come back and see us again very soon.

5
Partner Couples

Friendly staff, clean room, large room, great location!

By on Feb 18, 2020

Review comment responded on Feb 18, 2020

Thanks for the 5 star review, we are happy you enjoyed your stay with us. Please come back and see us again very soon.

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