It was a nice place for a budget friendly hotel, even though it is close to the freeway you could barely hear the freeway noise, it was overall quiet and great location for the theme parks. The free breakfast was not great, did not have high expectations since it was free but the sausage was completely dry and the sunny side up style eggs looked to just be reheated each morning from a frozen batch. Same with the potatoes. My issue with the stay was that the showers have no pressure and little water would come out which didn't help. I was given the chance to move rooms and the shower had the same issue. Their maintenance man had initially come to check on the issue but did not actually check anything, he asked me what the issue was and then asked me for the options on what to do, like it was my job to figure it out. He also did not have any clothes or name tag signifying he was the maintenance guy.
The property was sooo clean and quiet very nice place i recommend this place to everyone i will be back soon!
Property is ok, for a relatively young property there is a lot of maintenance items needed. The housekeeping left a lot to be desired, our room was ok, but it took 3 rooms until my step son and his wife had a clean, ok, room. One the bathroom had not been touched, the second had bugs, needed vacuuming, and the pillow cases were dirty. The DAY shift front desk clerk was very good. The evening clerks were not very knowledgeable and one was very rude. I had to continually assure her that I was not upset with her nor trying to become loud or obnoxious. I just kept talking quietly and as politely as I could until she relaxed somewhat. I get it , it’s hard to hear bad things about the place you work at but we just wanted a clean room for my family. Had stayed there previously and had bragged about how clean they were and then have that happen. They had next to nothing out for breakfast where most hotels in the area have their full compliment of breakfast items. Pool area was nice, gym was ok, and the staff overall were very nice. Won’t rule out this hotel in the future but they have a little bit to work on.
Room was ok, free parking, food nearby, free breakfast was horrible stale bread. When I arrived I was given a paper to signed the price of the room was half of what I paid on orbitz. So for the price I paid I wouldn't recommend the room if I had paid what was on the paper I signed at the hotel then its a good deal. Unfortunately orbitz charged me double so I do not recommend staying there.
We came in and the linens were dirty, one of the beds was actually harder than the floor (I think it was missing some padding), the tiles in the elevator were all coming up, and the light in the bathroom was strobing like a disco.
Ok
The staff was friendly and attentive but my room was dirty- there were hairs/eyelashes in bathroom and on sheets/bedspread, bugs in both the bedroom and bathroom, and the towels and sheets were thin- I was so cold with the "bedspread" I had to use the blankets from both beds to stay warm overnight. I would not stay here again.
The room is just run down and very old looking .
Good value for the money. Good breakfast. Close to Disney
Clean and comfortable. Breakfast was a great way to prepare for the mouse. Rooms were clean, beds comfy. Bathrooms were modern
The value and location is great, plus no outrageous resort fees and free parking. These values help when staying one night for business where a person would not be taking advantage of the resort style facilities.
Could hear “ding“ from elevator in room. The rooms that face the interstate would profit from sound-proof windows. Breakfast was ok, nothing impressive.
The mirror turning off with a button. Got to check in early and rest before our trip to the magic kingdom.
Upon opening the door to the room I was hit with a smell of mildew. While this can be a common occurrence in FL, the smell was some of the worst I’ve experienced. The room appeared to be clean, until you took a deeper look. The bath tub was covered in left over hair. I won’t be staying again nor will I recommend to others. The one positive I can reflect on is the check in staff was friendly and inviting.
Great value. Clean. Easy check in. Good location.
Old Town is within 2 miles (3 km) of Grand Hotel Kissimmee at Celebration while other popular attractions such as Fun Spot America are within 3 miles (5 km). This 161-room hotel has round-the-clock conveniences like a business center, a gym, and a front desk.
The 161 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Safes, ironing boards, and desks are also standard.
At Grand Hotel Kissimmee at Celebration, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. Additional amenities include a 24-hour business center, a computer station, and laundry facilities.
It was a nice place for a budget friendly hotel, even though it is close to the freeway you could barely hear the freeway noise, it was overall quiet and great location for the theme parks. The free breakfast was not great, did not have high expectations since it was free but the sausage was completely dry and the sunny side up style eggs looked to just be reheated each morning from a frozen batch. Same with the potatoes. My issue with the stay was that the showers have no pressure and little water would come out which didn't help. I was given the chance to move rooms and the shower had the same issue. Their maintenance man had initially come to check on the issue but did not actually check anything, he asked me what the issue was and then asked me for the options on what to do, like it was my job to figure it out. He also did not have any clothes or name tag signifying he was the maintenance guy.
The property was sooo clean and quiet very nice place i recommend this place to everyone i will be back soon!
Thank you for your feedback, your experience is very important for us.
Property is ok, for a relatively young property there is a lot of maintenance items needed. The housekeeping left a lot to be desired, our room was ok, but it took 3 rooms until my step son and his wife had a clean, ok, room. One the bathroom had not been touched, the second had bugs, needed vacuuming, and the pillow cases were dirty. The DAY shift front desk clerk was very good. The evening clerks were not very knowledgeable and one was very rude. I had to continually assure her that I was not upset with her nor trying to become loud or obnoxious. I just kept talking quietly and as politely as I could until she relaxed somewhat. I get it , it’s hard to hear bad things about the place you work at but we just wanted a clean room for my family. Had stayed there previously and had bragged about how clean they were and then have that happen. They had next to nothing out for breakfast where most hotels in the area have their full compliment of breakfast items. Pool area was nice, gym was ok, and the staff overall were very nice. Won’t rule out this hotel in the future but they have a little bit to work on.
We are sorry to hear your situation, we strive for an excellent service. We will work hard to avoid this issue and we hope you give us an other chance to make it better.
Room was ok, free parking, food nearby, free breakfast was horrible stale bread. When I arrived I was given a paper to signed the price of the room was half of what I paid on orbitz. So for the price I paid I wouldn't recommend the room if I had paid what was on the paper I signed at the hotel then its a good deal. Unfortunately orbitz charged me double so I do not recommend staying there.
Thank you for your feedback, your experience is very important for us.
We came in and the linens were dirty, one of the beds was actually harder than the floor (I think it was missing some padding), the tiles in the elevator were all coming up, and the light in the bathroom was strobing like a disco.
Thank you for your feedback, your experience is very important for us.
Ok
The staff was friendly and attentive but my room was dirty- there were hairs/eyelashes in bathroom and on sheets/bedspread, bugs in both the bedroom and bathroom, and the towels and sheets were thin- I was so cold with the "bedspread" I had to use the blankets from both beds to stay warm overnight. I would not stay here again.
The room is just run down and very old looking .
Thank you very much for your comments, we are working to improve our service.
Good value for the money. Good breakfast. Close to Disney
thank you for your feedback we will work to fix the problem that you experienced.