The room is just run down and very old looking .
Good value for the money. Good breakfast. Close to Disney
Clean and comfortable. Breakfast was a great way to prepare for the mouse. Rooms were clean, beds comfy. Bathrooms were modern
The value and location is great, plus no outrageous resort fees and free parking. These values help when staying one night for business where a person would not be taking advantage of the resort style facilities.
Could hear “ding“ from elevator in room. The rooms that face the interstate would profit from sound-proof windows. Breakfast was ok, nothing impressive.
The mirror turning off with a button. Got to check in early and rest before our trip to the magic kingdom.
Upon opening the door to the room I was hit with a smell of mildew. While this can be a common occurrence in FL, the smell was some of the worst I’ve experienced. The room appeared to be clean, until you took a deeper look. The bath tub was covered in left over hair. I won’t be staying again nor will I recommend to others. The one positive I can reflect on is the check in staff was friendly and inviting.
Great value. Clean. Easy check in. Good location.
Our room had bed bugs. We had to switch from a third floor to the first in the middle of the night after been bit by bedbugs.
It was nice to be here right after the renovation. You can see where the upgrades were done. However, the details on the trim etc were a bit shoddy in the workmanship. The new counters and floors were very nice. Housekeeping needs a bit more time to pay attention to detail. There was hair in our tub/shower as well as under the fitted sheet in our extra bed. Under the sheet it was a black snarl of hair that could clearly be seen through the sheet. I'm thankful I saw it and we used the other bed, after inspection. I did notify the front desk.
I didn’t like that my sink was broken upon arrival. I also didn’t like that my night stand and bed were covered in ants and that my door was left open after house keeping staff cleaned it. When I talked to a manager I wasn’t offered a different room and to make sure my door wasn’t left open they told me to put a do not disturb sign up. Probably the worse experience in a hotel I’ve had.
We really enjoyed how close the hotel was from the Disney parks as that was the purpose of this trip. We really liked the staff. Everyone was very helpful in evything we ever requested. Even when we forgot our tooth paste, it was provided. What we did not like was the bed because the mattress was extremely hard.
Old Town is within 2 miles (3 km) of Grand Hotel Kissimmee at Celebration while other popular attractions such as Fun Spot America are within 3 miles (5 km). This hotel has 161 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center.
Free continental breakfast is served each morning from 7:00 AM to 10:00 AM.
The 161 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Safes, ironing boards, and desks are also standard.
At Grand Hotel Kissimmee at Celebration, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking and a free theme park shuttle. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. Additional amenities include a 24-hour business center, a computer station, and laundry facilities.
The room is just run down and very old looking .
Good value for the money. Good breakfast. Close to Disney
Clean and comfortable. Breakfast was a great way to prepare for the mouse. Rooms were clean, beds comfy. Bathrooms were modern
The value and location is great, plus no outrageous resort fees and free parking. These values help when staying one night for business where a person would not be taking advantage of the resort style facilities.
Could hear “ding“ from elevator in room. The rooms that face the interstate would profit from sound-proof windows. Breakfast was ok, nothing impressive.
Thank you very much for your comments, we are working to improve our service.