Nice hotel, but the housekeeping is confusing during this pandemic, also our access car got disprogramed 4 in 7 days
Front Desk closed when suppose to be open & very rude and unprofessional reservation dept.
Was okay but not the best. Had tiny ants around the bathroom sink. Checkout was at 11 but house keeping was banging on our door at 930 am to see if we left yet, therefore waking us up. Was aggravating
My room was dated, paint peeling but it served it's purpose. Close to Disney.
Light switch at the door did not turn on any lights, outlets in walls were not properly secured in the wall, toilet had slow leak and filled off and on all night, tiny fridge in bathroom, and no microwave! If you pay more than half price for this room, it’s too much.
The property was near to a 24hr walmart which was very convenient. The staff was very friendly when they were around.
Normally we stay in the tower rooms but thought since this trip is a 1 nighter we would stay in the normal rooms. Big mistake, the room was run down and the tub constantly leaked regardless of how tight to tried to turn it off. The beds where super uncomfortable, noisy and lumpy. There are no power outlets near the beds to plug in devices. We are never staying in a "normal" room again....
Chose hotel because of the affordability, and close proximity to walmart for any conveniences we would need. Also because of shuttles to Disney. Those reasons would make me return. Housekeeping leaves a lot to be desired though. It's a bare bones hotel with bare bones service. Perhaps a stay in the tower/newer rooms is better.
Staff was not so friendly and the so called welcome committee was very pushy in trying to sell me Disney tickets. No matter what you asked the conversation came back to trying to sell me tickets The property was good for the price.
Shower head terrible cheap plastic no water pressure on it
Staff was good good location .......................................
Best hotel in the area for the price. Clean, nice and location is perfect if visiting any of the Disney parks.
Todo estuvo muy bien. Super limpio. Los empleados son amables.
The first room we went to smelt like chlorine and mold and the second room had huge bugs and still smelt like mold.
Located in West Kissimmee, Ramada by Wyndham Kissimmee Gateway is 2.6 mi (4.2 km) from Disney's Animal Kingdom® Theme Park and within a 10-minute drive of other popular attractions like ESPN Wide World of Sports. This 500-room, 3-star hotel welcomes guests with 2 outdoor pools, a restaurant, and a 24-hour fitness center.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Full breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.
All 500 air-conditioned rooms feature refrigerators, coffee makers, and free newspapers. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.
Guests staying at Ramada by Wyndham Kissimmee Gateway enjoy access to 2 outdoor pools, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free theme park shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this family-friendly hotel include a conference center, a business center, and a computer station.
Nice hotel, but the housekeeping is confusing during this pandemic, also our access car got disprogramed 4 in 7 days
Front Desk closed when suppose to be open & very rude and unprofessional reservation dept.
Dear Jay, The issues you raise are important to us. Please accept our apologies for any perceived rudeness from our staff. It's important to us that all our guests feel welcome and respected. We'll speak with our staff about your comments, and we hope your future experiences are more pleasant.
Was okay but not the best. Had tiny ants around the bathroom sink. Checkout was at 11 but house keeping was banging on our door at 930 am to see if we left yet, therefore waking us up. Was aggravating
Thank you for choosing our hotel and sharing your recent review. We're very sorry for the pest concern in your bathroom. We take complaints of this nature seriously, and we have contacted pest services to conduct a thorough inspection of the room. Rest assured, any issue will be resolved swiftly. Please also accept our apologies for the mishap with our housekeeping team. We'll discuss your feedback to ensure any future visits will be exceptional. Should your adventures bring you back our way, please allow us another chance to deliver the fantastic experience we're known for.
Thank you for staying with us. We appreciate your feedback!
My room was dated, paint peeling but it served it's purpose. Close to Disney.
Although our proximity to Disney parks was a great benefit for you, we regret to hear that we fell short in certain aspects of our amenities. Rest assured, we will pass along your review to the right department to ensure guest satisfaction at all times. Given the opportunity, we would be delighted to improve your perceptions. Please come back soon.
Light switch at the door did not turn on any lights, outlets in walls were not properly secured in the wall, toilet had slow leak and filled off and on all night, tiny fridge in bathroom, and no microwave! If you pay more than half price for this room, it’s too much.
We're saddened to learn you did not enjoy your stay. Please accept our apologies for any disappointment with the included amenities and room set up. We'll pass your comments along to our staff for further review, and we'd appreciate the chance to offer you accommodations that are more in line with your expectations.
We appreciate the feedback and thank you for choosing Ramada Kissimmee Gateway!
We appreciate your feedback.
Thank you for choosing Ramada Kissimmee Gateway! We appreciate your feedback.
Thank you for the review. We are delighted you enjoyed your stay overall and want to apologize for any confusion with our updated policies as well as for any inconvenience with your key card. We would love to have you back next time you are in the area and deliver an even better experience.