Upon arrival charged extra to stay in main building instead of “motel like” structure next door. Bathroom light made loud noise, carpet and bedding frayed, toilet noisy, parts of. bathroom rusted and broken. Three paper thin pillows on each bed and when called for extra was told housekeeping was gone and they don’t have an available
The pictures online did not match the location. Unexpected fees. Had to pay for parking. No microwave to heat up my left overs.
Good stuff and clean and spacious room
We were pleasantly surprised bye the cleanliness and the friendliness of this hotel. It is really a cute property with a lot of amenities. The staff were so friendly and helpful
Upon Arrival I checked in and was advised that they did not provide free continental or hot breakfast as stated in the reservation and also the hotels website. Then I get to the room it is not the clean. I advised the front desk but decided to stay because it was late and me and my family were tired. Go to the bathroom and noticed that there are no Towels in the room but only one hand towel and one bath . So the next morning I called to the front Dess about five times requesting towels be sent to my room as we were at a party of four in the room needing to shower and check out me and my family waited hours for them to finally state that there was no clean towels in the hotel and that they can only provide limited bath towels for us then we received three bath towels that were dirty and full of someone else’s hair. I placed multiple Calls to the front desk and operator to only be rude to me and my family this was extremely unprofessional and unsanitary I nor my family will never book with Ramada again. So me and my family had to check out of this hotel without taking proper showers due to the unsanitary and dirty environment of this hotel. I will be also leaving for a review on their website and calling the corporate office.
I loved the courtyard just wish it had some fans or misters. The deli had really good food and the service was great. Overall a very enjoyable stay.
The location and being next to walmart and food areas
It's an older hotel but was perfect for us (for the price) as we were out all day and used it to sleep only. There is no carpet which was great! Comfortable beds, a/c worked. Walmart is next door, CVS across the street.
Room wasn't clean. Loud cleaning staff outside the room before 7AM.
I loved the area, but the hotel is too old
It’s pretty nice place to stay. It’s closed to Disney and Walmart behind within walking distance.
Closed to everything
Dated facilities and smelled like vomit at several places on the property.
Of all the hotels where I stayed, it was the only that did not bring me towels, shampoo, they gave me the room and it was not clean. I had to take out the trash and they only brought towels once in 7 days that means that my room was uncleaned for 7 days. And never give to me de wifi i call to the from desk and never answer the phone .
Staffing is not friendly
Nothing
The location is in transition, there is a Walmart and starbucks next door. The walmart lines are wrapped around the store at all times other than 7 am. I went there 3 times. It was similar to black Friday even the self check. The Lyfy ride from Animal kingdom is $ 8.00- 11. Unpon arrival to hotel I smelled strong odor of gas
The property wasn’t great. Kind of old and run down. Clean, but not what I was expecting based on the photos.
The whole sign in process was easy. The hotel, while not new, is clean, with rooms and ammenities very mu h up to date. We will come back.
Ramada by Wyndham Kissimmee Gateway places you within a 10-minute drive of popular sights such as ESPN Wide World of Sports and Disney's Hollywood Studios®. This 500-room, 3-star hotel welcomes guests with 2 outdoor pools, a restaurant, and a 24-hour gym.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Full breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.
All 500 soundproofed rooms feature refrigerators, coffee makers, and free newspapers. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.
Guests staying at Ramada by Wyndham Kissimmee Gateway enjoy access to 2 outdoor pools, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include a conference center, a business center, and a computer station.
Upon arrival charged extra to stay in main building instead of “motel like” structure next door. Bathroom light made loud noise, carpet and bedding frayed, toilet noisy, parts of. bathroom rusted and broken. Three paper thin pillows on each bed and when called for extra was told housekeeping was gone and they don’t have an available
The pictures online did not match the location. Unexpected fees. Had to pay for parking. No microwave to heat up my left overs.
Dear Tia, Thanks for sharing with us your feedback, we offer you our most sincere apoloiges for the inconveniences caused, we invite you to visit us again to enjoy our services.
Good stuff and clean and spacious room
Dear Marcos, Thanks for sharing with us your feedback, we hope see you soon.
We were pleasantly surprised bye the cleanliness and the friendliness of this hotel. It is really a cute property with a lot of amenities. The staff were so friendly and helpful
Dear Kim, Thanks for sharing with us your feedback, we are pleased and happy that you feel satisfied with our services. We invite you to visit us again to enjoy our services.
Upon Arrival I checked in and was advised that they did not provide free continental or hot breakfast as stated in the reservation and also the hotels website. Then I get to the room it is not the clean. I advised the front desk but decided to stay because it was late and me and my family were tired. Go to the bathroom and noticed that there are no Towels in the room but only one hand towel and one bath . So the next morning I called to the front Dess about five times requesting towels be sent to my room as we were at a party of four in the room needing to shower and check out me and my family waited hours for them to finally state that there was no clean towels in the hotel and that they can only provide limited bath towels for us then we received three bath towels that were dirty and full of someone else’s hair. I placed multiple Calls to the front desk and operator to only be rude to me and my family this was extremely unprofessional and unsanitary I nor my family will never book with Ramada again. So me and my family had to check out of this hotel without taking proper showers due to the unsanitary and dirty environment of this hotel. I will be also leaving for a review on their website and calling the corporate office.
Dear Jemesha, Thank you for sharing with us your feedback, we offer you our most sincere apologies for the inconveniences caused, we will be investigating with housekeeping departament what happened, we hope see you soon.
I loved the courtyard just wish it had some fans or misters. The deli had really good food and the service was great. Overall a very enjoyable stay.
Dear Brenda, Thanks for sharing with us you feedback, we are pleased and happy that you feel satisfied with our services, we invite you to visit us agin to enjoy our services.
The location and being next to walmart and food areas
Dear Lynette, Thanks for sharing with us you feedback, we hope see you soon.
It's an older hotel but was perfect for us (for the price) as we were out all day and used it to sleep only. There is no carpet which was great! Comfortable beds, a/c worked. Walmart is next door, CVS across the street.
Thanks for sharing with us your feedback, we are pleased and happy that you feel satisfied with our services. We invite you to visit us again to enjoy our services.
Room wasn't clean. Loud cleaning staff outside the room before 7AM.
Thanks for sharing with us your feedback, we offer you our most sincere apologies for the inconveniences caused, we will be investigating with the housekeeping departament what happened. We hope see you soon.
I loved the area, but the hotel is too old
Thank you for choosing Ramada Gateway!
Dear Saul, Thanks for sharing with us your feedback, we offer you our most sincere apologies for the inconveniences caused, we will be investigating what happened. We invite you to visit us again to enjoy our services.