Got less than what we paid for. There was no clear indication that the rooms were no in the tower. The premises are old and AC wasn't working. It wasn't fixed despite letting front desk know. Overall, very old set up, not recommended..
Good service close to everything
I didn't like room's humidity...location with heavy traffic
Close to the resort we are going to stay at .
If you stay here.make sure you are in the tower. The other buildings are worse then motel 6.the first room they put us in had a smell like a hamster cage and was not cleaned very well. We told them the problem they said they would deep clean the room. So we went about our day. Came back to the same smell and still not clean. Told them again. Same out come. So wife took pics before talking to them again. They said they would take care of it. Came back that night to same issues. Wife took pictures in. They moved us then it was great. 0 for the first 2 nights 10 after that
I like the location of the hotel. Super close to the theme parks without the oedestrian traffic. Very nice employees and quiet enviroment.
This was a great location for us to sleep over after a late night at Walt Disney World. Very cordial front desk staff, despite it being close to 2AM. It was QUIET and we slept soundly. The beds were comfy and clean. I would stay here again!
Proximity to WDW is fantastic. Cost effective alternative to staying at an on-site resort, which are outrageous. The hotel has good dining options, with multiple other restaurants in the area. Overall, this was a good value. We would definitely come back.
Daddy and the employees don’t care about the customers
Liked that it was close to Starbucks and Walmart. Did not like the noise, lack of training in management and housekeeping. For instance, long lines at front desk. Don´t bother calling because they won´t pick up. They tell you "we´ll be right with you" and go back to the office to talk among themselves instead of helping guests. Housekeeping also needs training. They are kind and nice, but if they come in to replace sheets, they don´t replace anything else. If they come in to replace towels, they don´t vacuum or replace anything that was used.
Great location to stay.
The price is about right for what you get. The staff is friendly, in the hotel food (Pizza and chicken tenders) like gas-station quality (good, not perfect, but good). My main concern was security at the parking lot. Some guests were speeding, an activity I noticed for a couple of days (different cars and different people).
This property was clean and staff was friendly.
The location of the hotel is pretty good. Many places to eat, shop and Walmart made it easy for anything that was forgotten. The part about the hotel that was upsetting was the advertising about the breakfast buffet. Excellent buffet but on the website it states that children under 9 with a paying adult is free. They have changed it to $8.95, however they never changed the website.
Dirty
I will never stay at the Ramada again. I mean you get what you pay for honestly but this place is absolutely ran down and filthy. Literally stood in line for 35 mins to check in. Someone dropped a water in the lobby, just walked off and no one came to clean it up. Worst night of sleep I have ever had as it was just so noisy. I get it it’s close to Disney but this is just not the place. There needs to be a ton of renovations.
Ramada by Wyndham Kissimmee Gateway places you within a 10-minute drive of popular sights such as ESPN Wide World of Sports and Disney's Hollywood Studios®. This 500-room, 3-star aparthotel welcomes guests with 2 outdoor pools, a restaurant, and a 24-hour gym.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Full breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.
Each apartment is soundproofed and has an array of amenities, including a refrigerator, a coffee maker, and free newspapers. A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include free local calls, a safe, and an ironing board.
Guests staying at Ramada by Wyndham Kissimmee Gateway enjoy access to 2 outdoor pools, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly aparthotel include a conference center, a business center, and a computer station.
Got less than what we paid for. There was no clear indication that the rooms were no in the tower. The premises are old and AC wasn't working. It wasn't fixed despite letting front desk know. Overall, very old set up, not recommended..
Good service close to everything
I didn't like room's humidity...location with heavy traffic
Dear Otto,We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the issues you described. We're grateful for your time and wish you safe travels.
Close to the resort we are going to stay at .
Dear Rick,Thank you for choosing our hotel for your recent visit to Kissimmee. We're glad you enjoyed your time with us and our convenient location. It would be our pleasure to host you again at Ramada by Wyndham Kissimmee Gateway, so come back soon!
If you stay here.make sure you are in the tower. The other buildings are worse then motel 6.the first room they put us in had a smell like a hamster cage and was not cleaned very well. We told them the problem they said they would deep clean the room. So we went about our day. Came back to the same smell and still not clean. Told them again. Same out come. So wife took pics before talking to them again. They said they would take care of it. Came back that night to same issues. Wife took pictures in. They moved us then it was great. 0 for the first 2 nights 10 after that
Dear James,We appreciate you staying with us and taking the time to share your thoughts. Please accept our apologies for any concerns about the condition of the room. We're glad we were able to get it resolved, and we hope you'll consider staying with us again should you be back in the area.
I like the location of the hotel. Super close to the theme parks without the oedestrian traffic. Very nice employees and quiet enviroment.
Dear Sandy,We're so happy to know that our amazing location impressed you and that you had a great time overall at Ramada by Wyndham Kissimmee Gateway! Please consider coming back to stay with us again at some point later down the road.
This was a great location for us to sleep over after a late night at Walt Disney World. Very cordial front desk staff, despite it being close to 2AM. It was QUIET and we slept soundly. The beds were comfy and clean. I would stay here again!
Dear Julie,We are delighted that our clean, quiet accommodations and friendly staff helped you to have a great stay! The next time you need a relaxing getaway, please revisit us at Ramada by Wyndham Kissimmee Gateway!
Proximity to WDW is fantastic. Cost effective alternative to staying at an on-site resort, which are outrageous. The hotel has good dining options, with multiple other restaurants in the area. Overall, this was a good value. We would definitely come back.
Dear Lance,Thank you for such a wonderful review. We are thrilled you felt our prime location to Disney World and wonderful on-site dining options made your stay a great value. With all we have to offer we look forward to having you stay with us again at Ramada by Wyndham Kissimmee Gateway.
Daddy and the employees don’t care about the customers
Dear Akram,Thank you for sharing your perspective. Our team has always been known for our dedication to guest service, and we would like to hear any specifics you encountered so we can rectify them. Please consider giving us another chance—we know we have what it takes to impress you.
Liked that it was close to Starbucks and Walmart. Did not like the noise, lack of training in management and housekeeping. For instance, long lines at front desk. Don´t bother calling because they won´t pick up. They tell you "we´ll be right with you" and go back to the office to talk among themselves instead of helping guests. Housekeeping also needs training. They are kind and nice, but if they come in to replace sheets, they don´t replace anything else. If they come in to replace towels, they don´t vacuum or replace anything that was used.
Dear Dan,A convenient location makes all the difference, and we're glad you could utilize ours for all of your plans. We're sorry to hear that certain policies of ours were not to your preference, though please know that guest service is our highest priority, and we are doing all we can to ensure swift and efficient hospitality for all of our guests. We'll keep your thoughts in mind as we improve, and we hope for another chance to impress you going forward.
Dear Juana,It was a pleasure hosting you at Ramada by Wyndham Kissimmee Gateway! We're glad our convenient location and friendly staff impressed you, and we look forward to your next visit.