This was a first stay and I was impressed by the staff the cleanliness and the layout of the room. The room was well stocked and the hotel is in a good location.
Clean...had everything we needed for a long work stay.
Staff road call me 9am to kick me out and told me I have to leave now or charge me another day. And never notified me they do early check out
Everything was perfect
Liked proximity to convention center and dining at Icon Park.
the refrigerator leak all the entire stay there i was unable to cook in the kitchen the maintained man came in no time which was great but after all the problem recurred
This property was great, the staff was overly kind and helpful. The property was family-friendly. We loved the poolside activities, bar service, amenities. Great value and would definitely recommend to others.
Beautiful pool, water slide & water playground with towels, bar & fitness center Free water bottles Kitchenette in room with fridge, microwave, coffee maker
It’s was very nice & VERY COMFORTABLE 😍 definitely will be returning!!!
Clean, great pool, friendly staff. Service was excellent 😁
It was fine for conference stay. Small suite, but clean. The cross walk to convention center is dangerous. Not fault of Hilton, but worth knowing, particularly if you travel with kids
Don’t like them treating this like a resort on one hand, and budget hotel on the other. The buy water schtick, and having to go down to shop to get snacks when they should be in room smacks of a budget hotel, except of course there is a facilities fee and the orice of room. Make up your mind Hilton. Also, room should not smell like cigarettes. And finally, what is witht he early checkout and late check in ? Why would it take 6 hours to have a room ready?
Everything was great! The only thing we would have changed is the pool was closed several evening due to rain
The property was just across the street from the convention center. Walk-able to many locations. The charge for parking seemed excessive considering we also had to pay a resort fee. It would be nice if ORBITZ included all fees in prices so you knew the true price. when comparing options. There were additional fees of over $200 upon arrival.
Loved it. Would come back again. Who doesn’t love free Starbucks coffee?
Pointe Orlando is a short stroll from Hilton Grand Vacations Club Las Palmeras Orlando, and other popular attractions like Orange County Convention Center are within a mile (2 km). This 290-room, 4-star aparthotel has an outdoor pool along with a 24-hour gym and a 24-hour business center.
Enjoy a bite to eat at Fiorella's Restaurant, the aparthotel's onsite restaurant. Savor a meal from the comfort of your room with room service. Start each morning with full breakfast, available for a fee from 7:00 AM to 11 AM.
Each apartment has an array of amenities, including a furnished balcony, an MP3 dock, and a coffee maker. Guests can expect to find a 55-inch flat-screen TV with cable channels and Netflix. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include free local calls and a laptop-compatible safe. Weekly housekeeping is available.
Hilton Grand Vacations Club Las Palmeras Orlando features an outdoor pool, a 24-hour gym, and conference space. Valet parking is offered for USD 28 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this family-friendly aparthotel include a 24-hour business center, a kids' club, and a computer station.
This was a first stay and I was impressed by the staff the cleanliness and the layout of the room. The room was well stocked and the hotel is in a good location.
Clean...had everything we needed for a long work stay.
Staff road call me 9am to kick me out and told me I have to leave now or charge me another day. And never notified me they do early check out
Thank you for taking the time to share your feedback of your stay with us. Our apologies that your overall experience was anything less than outstanding which is always our goal. If you would like to go over your concerns in detail, please contact me at the resort. Your comfort is always our top priority.
Everything was perfect
Thank you for your kind feedback.
Liked proximity to convention center and dining at Icon Park.
Thank you for taking the time to share your feedback of your recent stay with us at Las Palmeras. We are thrilled that you enjoyed your stay and how conveniently we are located near the convention center and icon park. We look forward to seeing you in the near future.
the refrigerator leak all the entire stay there i was unable to cook in the kitchen the maintained man came in no time which was great but after all the problem recurred
Our sincerest apologies that your experience with us was anything less than outstanding. Please contact the front desk whenever it is convenient for you. So we may go over your concerns during this stay. As a valued guest your feedback is most important to improve our everyday interactions. We thank you for staying with us and hopefully we will get the chance to serve you in the future.
This property was great, the staff was overly kind and helpful. The property was family-friendly. We loved the poolside activities, bar service, amenities. Great value and would definitely recommend to others.
We are so thrilled that you enjoyed your time with us at Las Palmeras. Hopefully we will get the chance to have you visit us again real soon.
Beautiful pool, water slide & water playground with towels, bar & fitness center Free water bottles Kitchenette in room with fridge, microwave, coffee maker
Thank you for taking the time to respond to our survey of your experience with us here at Las Palmeras. We are all so happy to hear that you had a great experience with us and we look forward to our next opportunity to serve you--which we all hope will be very soon.
We are delighted you enjoyed your time with here are Las Palmeras and we look forward to your next visit.