2/10 Terrible
Penny
Jan 11, 2026
Went to check in, nobody was there. I called the helpline and finally got an answer, they said they were at the bank (it was new years day so I doubt that) and they wouldn't be back for 2 hours. Never even got an apology as I waited outside for hours.
Rooms were INFESTED with roaches. Filthy and disgusting. On my second to last day the plumbing failed and flooded the room. They sent house keeping to clean up but nobody ever showed up about the toilet flooding the room with poop water that brought in flies. Had to go back to the office to ask if anyone was going to help with the plumbing or move me and he then acted like oh I didn't know you needed a new room- it was flooding poop water! Of course I needed something done.
The room they sent me to had even more roaches than the last, cleaning supplies left inside and no shower curtain. At 8pm my first night in the new room maintenance tried to get in and scared the everliving crap out of me and waking me up, there had not been an official notice of the room change.
Penny
Stayed 10 nights in Jan 2026































