The front desk staff was helpful and friendly and made us feel welcome. Bathroom sink was slow to drain, but good overall.
Very friendly check-in. Clean, comfortable room. Excellent stay for one night.
I stay here often on my trips to orlando and its always very pleasant. The front desk staff is exceptional.
Overall convenience and it was clean, but the room did have a strange odor. I had to open coffee packs to help remove the odor. Other wise it was good
Wonderful service. Nice stay!
Nice people at Reception
Fridge was dirty. There was still trash in the trash can when we got there. We had to use the pullout sofa bed and the underside of the cushions were disgusting. We had to ask for extra blankets and pillows for our kids that were sleeping on the pullout bed but the facility said they were all out. Told us to check back in the morning after they’ve washed new ones. We made do and in the morning they still didn’t have any. Gave the front desk person our room number to put the pillows and blanket in there when they had it cleaned and when we came back later that evening, we still hadn’t received them. The good things about this hotel was that the pool and hot tub were basic but decent. It entertained our kids for a bit. The location is pretty good. Central to a lot we wanted to do. They served free breakfast which was alright. Room had microwave and fridge.
Property was conveniently located off I-4. We were there for Business; location was great as we had to head to Oviedo the next day.
Comfortable, clean, good location. Staff worked very hard, courteous and eager to help guests.
Stayed for a few days, nice it’s close to the hospital. House keeping didn’t clean until the last day, had to goto the front desk for towels. Also when checking the staff was great unfortunately getting towels they where asleep at the desk. Besides that everything was great.
One of the cleanest rooms I've ever stayed in. Also nice and quiet.
Close to almost everything (20-30min north of airport & Disney). Right off of l-4. Rooms were quiet. Bed very comfortable.
Nice hotel in a quiet area, walking distance to sunrail and Lynx buses, basic breakfast provided daily, very friendly and helpful staff
The location downtown wad very favorable. Next door to a Wendys and Panera was helpful. The place was rather run down, they did not clean our room once in the 5 days w were there, we asked them to throw out trash and give us mor coffee. It was comfortable for a mid range hotel. Helpful to have a fridge in the room.
Located in Ivanhoe Village, Comfort Suites Downtown is 2.8 mi (4.5 km) from Kia Center and within a 10-minute drive of other popular attractions like Camping World Stadium. This 122-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free buffet breakfast is included with your stay.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are other standard amenities.
At Comfort Suites Downtown, guests have access to a gym, free WiFi in public areas, and a spa tub. There's free parking and limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and express check-out.
The front desk staff was helpful and friendly and made us feel welcome. Bathroom sink was slow to drain, but good overall.
David, your fantastic rating of Comfort Suites Downtown is truly appreciated. We're thrilled you had an excellent experience and hope to welcome you back again soon.
Very friendly check-in. Clean, comfortable room. Excellent stay for one night.
Thanks for the great review, Arnold!It's wonderful you enjoyed your stay at Comfort Suites Downtown so much! We strive for excellence so we're thrilled you appreciated not only our clean and comfortable rooms, but also our friendly staff! Your praise lets us know we're doing our job!We can't wait to host you again soon for another amazing experience!
I stay here often on my trips to orlando and its always very pleasant. The front desk staff is exceptional.
Thank you for sharing this wonderful review, Laura, and for your continued patronage!We are very pleased to hear that you had an enjoyable experience at Comfort Suites Downtown! We appreciate your praise for our team; they work very hard to ensure every guest feels right at home. We are delighted you felt welcomed and valued during your time with us!We'd love to share another positive experience with you in the future!
Thanks for sharing this perfect rating, David!We're thrilled to hear you enjoyed your stay at Comfort Suites Downtown! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!
Overall convenience and it was clean, but the room did have a strange odor. I had to open coffee packs to help remove the odor. Other wise it was good
Thanks for sharing this review, Stephane!We're thrilled to hear you enjoyed your stay at Comfort Suites Downtown! It's our pleasure to accommodate you to the fullest extent. Your compliments for our clean accommodations let us know we're doing our job. After all, we pride ourselves on your happiness. It's unfortunate you had such challenges with an odor. We'll address your concern with our housekeeping team moving forward.Thank you again for taking the time to share your feedback!
Wonderful service. Nice stay!
Thanks for the amazing rating, Laura! We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Comfort Suites Downtown!
Nice people at Reception
Thank you for the positive review, Ronald! We're delighted your experience at Comfort Suites Downtown was wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! Given your rating, please let us know how we can make your next visit perfect. We look forward to sharing an even better experience with you soon!
Fridge was dirty. There was still trash in the trash can when we got there. We had to use the pullout sofa bed and the underside of the cushions were disgusting. We had to ask for extra blankets and pillows for our kids that were sleeping on the pullout bed but the facility said they were all out. Told us to check back in the morning after they’ve washed new ones. We made do and in the morning they still didn’t have any. Gave the front desk person our room number to put the pillows and blanket in there when they had it cleaned and when we came back later that evening, we still hadn’t received them. The good things about this hotel was that the pool and hot tub were basic but decent. It entertained our kids for a bit. The location is pretty good. Central to a lot we wanted to do. They served free breakfast which was alright. Room had microwave and fridge.
We appreciate you taking the time to leave us this feedback, Quyen. We regret that you had such difficulty during your time with us. We strive to offer quality service and comfort for our guests and it's unfortunate your room wasn't cleaned to the high standards we aspire to provide, and that our housekeeping services caused such challenges and inconvenience for you. We'll be sure to address your feedback with our team moving forward. We do hope you allow us to host you again soon so we can share a more positive experience with you.
Jeff, we're thrilled to hear your positive feedback about our amicable team members at the front desk at Comfort Suites Downtown. We truly aim to provide a welcoming environment. As for your bathroom experience, we appreciate your understanding and patience. Rest assured, we take note of all points that can be improved. Looking forward to welcoming you back on your next downtown visit.