When I arrived at my room the bathroom door was lock, I call the operator to ask if someone can come up stairs and open it for me and she told me that there was no one from maintenance to open the door for me, that I had to wait until the next day, and I was like really !!! I told her that I was staying with my whole family (wife and 3 kids) what if I need to use the bathroom or one of my kids and she was like well the only thing I can offer you is to come down stair and use the lobby restroom… she was really rude on the phone !!!
The staff were very friendly and helpful. The room was great with the exception of the bathroom. It was a very tight fit. The door was too big for the space where the shower and toilet were.
Decent property, very close to Universal Studios, good dining options nearby. Property may be a bit dated, but still maintained fine. Free Breakfast was fine.
Breakfast was nice, bathroom very small
Great customer service !!
Big spacious rooms, the curtains in 614 could use some attention and the bathroom was tight but overall very nice
I’m really impressed on how accommodating the staff during our stay. We were there early and they allow us to checked in early and with a free room upgrade that was amazing. I love the location of the hotel it’s really close to the Universal Studios and the room was spacious too.
Beautiful place, good service
The room and amenities were nice. The location in relation to universal studios was also a plus. The one thing I didn’t like was our room didn’t get serviced the entire five days we were there. We would leave early morning to the theme parks and come back early evening to find the room never cleaned and had to call downstairs to get replacement towels.
Great
Nice hotel & convenient parking. Rooms have a great size.
Spacious and clean, price was fantastic.
I liked the closeness to Universal and it’s pet friendly. I wish it had recycle containers on property so as to not throw away recyclables. Also more dog poop bags and trash receptacles to throw them away in.
Staff was friendly and helpful.
At first, I was not pleased because my check in was lost in their system and they were booked at the hotel I had originally planned to stay at. But the people from the hotel quickly rectified this situation by upgrading hotels for our inconvenience and the one we ending up staying at was wonderful. Very nice, professional crew.
Located in Florida Center within a short walk of Universal Studios Florida, Hyatt Place across from Universal Orlando Resort is within a mile (2 km) of other popular sights such as Orlando International Premium Outlets. This 151-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Free buffet breakfast is included with your stay. Get an energy boost at the coffee shop/cafe, or grab a drink at the bar/lounge.
42-inch flat-screen TVs come with DVD players and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include sofa beds, sitting areas, and refrigerators. Weekly housekeeping is available.
Guests staying at Hyatt Place across from Universal Orlando Resort enjoy an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 15 per night. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a business center, and express check-in.
When I arrived at my room the bathroom door was lock, I call the operator to ask if someone can come up stairs and open it for me and she told me that there was no one from maintenance to open the door for me, that I had to wait until the next day, and I was like really !!! I told her that I was staying with my whole family (wife and 3 kids) what if I need to use the bathroom or one of my kids and she was like well the only thing I can offer you is to come down stair and use the lobby restroom… she was really rude on the phone !!!
The staff were very friendly and helpful. The room was great with the exception of the bathroom. It was a very tight fit. The door was too big for the space where the shower and toilet were.
Hello Shannon: Thank you for your feedback and we appreciate it. We wish you a wonderful weekend.
Decent property, very close to Universal Studios, good dining options nearby. Property may be a bit dated, but still maintained fine. Free Breakfast was fine.
Hello Ravi: Thank you and we will be undergoing a renovation the end of the month. We hope we will have the opportunity to host you again in the very near future.
Breakfast was nice, bathroom very small
Hello Elisabeth: Thank you and we look forward to hosting you again soon.
Great customer service !!
Hello David: Thank you and it was our pleasure. We hope we will have the pleasure of hosting you again soon.
Big spacious rooms, the curtains in 614 could use some attention and the bathroom was tight but overall very nice
Hello Jayne: Thank you so much for your feedback and we appreciate it very much. We look forward to hosting you again soon.
I’m really impressed on how accommodating the staff during our stay. We were there early and they allow us to checked in early and with a free room upgrade that was amazing. I love the location of the hotel it’s really close to the Universal Studios and the room was spacious too.
Hello Rachel: Thank you so much for your feedback and it was our pleasure hosting you. We are happy to hear that you enjoyed your stay with us, We wish you a very Happy New Year!
Beautiful place, good service
Hello Ariadne: Thank you for your feedback and we hope we will have the pleasure of hosting you again soon.
Hello Jose: Thank you so much for your feedback and we appreciate it. We are very sorry for the inconvenience you experienced and it will be addressed immediately. If there is anything I can assist you with, please contact me directly at Front Desk, my name is Danny, Front Desk Supervisor.