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  • Walking distance to Uni...
  • Free WiFi in rooms and ...
  • Free parking
  • Onsite dining

Recent guest reviews

CHECK IN: The check-in was lengthy. I didn't wait in line to be helped; they just took a ridiculous amount of time to check me in.  Then when the process was finally done, instead of handing me my room keys, the desk clerk handed them to another employee who walked us over to another desk and then that guy starts asking me if I want to attend a presentation the next day about new amenities at the hotel. All the while he is holding my room keys. They essentialially wanted us to sit through a timeshare presentation. I told him we were not interested, I finally got my keys and we were allowed to go up to our room. THE ROOM: They gave me a "complimentary upgrade," so my room had king bed instead of a queen. The view was amazing. However, the room itself was very worn-out looking. All the wood surfaces were torn up and scratched, there were broken outlet plates and the TV was so fuzzy we couldn't watch it. The glass shower door in the master bath room also couldn't open more than half way without hitting the toilet and making a horrible sound. The next morning we were woken up by a phone call. It was once again the hotel trying to get us to attend their "presentation." I was upset. I had to go downstairs and again tell them I was not interested. I already spent a good deal of money for this vacation and now they felt the need to hassle me twice to buy something else? They woke me up over something that is not an emergency, which to me is extremely rude. I WON'T be returning.

Staff are not friendly. The night we stayed, there was fire alarm. Bad experience.

Westgate property in Orlando is very spacious, clean,, and close to all major attractions and restaurants. Security 24/7 is also a plus for piece of mind when traveling with your family. Room rates was very fair and reasonable. Definitely would stay at this property again when visiting Orlando.

Nice property. This resort has a lot to offer in activities, and has a gym. Staff is very courteous . My only problem was that our AC did not work and it took many phone calls for them to come look at it and by the time they figured out it could, OT be fixed it was 930at nigh and wanted us to move 1 day before leaving. 😙

The price was amazing for having 2 rooms, two bathrooms, a kitchen along with a living room. There was enough room that we were all comfortable and not on top of each other. And the kitchen was great along with having a washer and dryer. Plus the security was great to know no one Could get in anywhere without a key.

Awesome place to stay, and close to all of theme parks. Thank you again!

The resort had a basketball court, a pool, and other amenities, but even more, it’s location was perfect and close to every place I wanted to visit.

Nice place to staying, big room an very nice kichen , big pool , only need bigger bar with moore mix drink

They were totally unavailable by phone prior to visit. No manager ever on duty to discuss cancellation or refund. Very disappointed

Close to universal. Nice to have 2 bedrooms and 2 bathrooms. Stay clear of the “timeshare” people.

the confort of the unit , and location , property was clean and exellent staff

Overall, the front desk were friendly and the location is pretty close to the parks. However, The beds were terrible to sleep in. My entire family couldn’t sleep and when we did, we woke up with an aching body. The housekeeping guy repranded me for asking for batteries for a DVD remote saying I could just use the DVD player and had to check all my remotes to make sure I actually needed batteries. It was very degrading and it also took them two hours to get me the batteries. They also kept asking if we would join their “free” resort presentation, which was annoying, if we wanted to know more, we would up. Wouldn’t recommend this resort or stay again.

Top notch from beginning to end! Staff was very friendly and always looking to do more....would highly recommend!

Carrier Drive Orlando FL

Hotel highlights

  • Walking distance to Universal Orlando Resort™
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Southwest Orlando within a short walk of Universal Orlando Resort™, Westgate Palace a Two Bedroom Condo Resort is within a mile (2 km) of other popular sights such as The Wheel at ICON Park™. This 408-room, 4-star resort welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

This resort is home to a delicatessen and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with continental breakfast, available for a fee from 7 AM to 11 AM.


Rooms

A flat-screen TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi. Beds are dressed in down comforters and the bathroom offers a jetted tub, a hair dryer, and free toiletries. Other standard amenities include a kitchen, a washer/dryer, and a living room. Housekeeping is available once per stay.


Property features

Westgate Palace a Two Bedroom Condo Resort features an outdoor pool, a children's pool, and a fitness center. You can take advantage of free parking, along with a free theme park shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this family-friendly resort include free WiFi in public areas, a business center, and an arcade/game room.

Room options

Room (Resort Select)

Queen 1 | Sleeps 6

Two Bedroom Deluxe Villa

Queen 1 | Sleeps 6

Two Bedroom Villa

Queen 1 | Sleeps 4

Guest reviews for Westgate Palace a Two Bedroom Condo Resort

Everyone (66) Couples (9) Business (10) Family (63) Friends (10)
1
Friends

CHECK IN: The check-in was lengthy. I didn't wait in line to be helped; they just took a ridiculous amount of time to check me in.  Then when the process was finally done, instead of handing me my room keys, the desk clerk handed them to another employee who walked us over to another desk and then that guy starts asking me if I want to attend a presentation the next day about new amenities at the hotel. All the while he is holding my room keys. They essentialially wanted us to sit through a timeshare presentation. I told him we were not interested, I finally got my keys and we were allowed to go up to our room. THE ROOM: They gave me a "complimentary upgrade," so my room had king bed instead of a queen. The view was amazing. However, the room itself was very worn-out looking. All the wood surfaces were torn up and scratched, there were broken outlet plates and the TV was so fuzzy we couldn't watch it. The glass shower door in the master bath room also couldn't open more than half way without hitting the toilet and making a horrible sound. The next morning we were woken up by a phone call. It was once again the hotel trying to get us to attend their "presentation." I was upset. I had to go downstairs and again tell them I was not interested. I already spent a good deal of money for this vacation and now they felt the need to hassle me twice to buy something else? They woke me up over something that is not an emergency, which to me is extremely rude. I WON'T be returning.

By on Oct 10, 2019

3
Families Family with small children Friends

Staff are not friendly. The night we stayed, there was fire alarm. Bad experience.

By on Aug 9, 2019

Review comment responded on Aug 14, 2019

Thank you for your review of Westgate Palace Resort. We regret to hear that your stay with us was anything less than exceptional. Westgate expects its staff to always be hard at work to make sure every customer has a positive experience, so your input lets us know that there may be improvement needed in this area. We certainly hope that we have the opportunity to restore your confidence in us and hope to see you again soon. Regards, Sam

5
Everyone

By on Aug 7, 2019

Review comment responded on Aug 14, 2019

Thank you for your rating. We are glad you enjoyed your time with us and we invite you to visit again soon! Regards, Sam

5
Everyone

Westgate property in Orlando is very spacious, clean,, and close to all major attractions and restaurants. Security 24/7 is also a plus for piece of mind when traveling with your family. Room rates was very fair and reasonable. Definitely would stay at this property again when visiting Orlando.

By , from Gilbert AZ on May 25, 2019

Review comment responded on Jun 4, 2019

DePaolo, Thank you for your kind words! We are pleased to hear you enjoyed your stay with us at the Westgate Palace Resort and Spa. We invite you to stay with us again next time you are in the Orlando area. Warm Regards, Jackie

4
Families Partner Couples Families

Nice property. This resort has a lot to offer in activities, and has a gym. Staff is very courteous . My only problem was that our AC did not work and it took many phone calls for them to come look at it and by the time they figured out it could, OT be fixed it was 930at nigh and wanted us to move 1 day before leaving. 😙

By , from Parma oh on May 21, 2019

Review comment responded on Jun 4, 2019

Karen, Thank you so much for sharing your excellent stay experience at the Westgate Lakes Resort and Spa. We love to hear that you appreciated the resort facilities, activities, and attentive staff. We do look forward to your visit the next time your travels take you to the Orlando area. Warm Regards, Jackie

5
Everyone

By on May 14, 2019

Review comment responded on May 16, 2019

Thank you for your rating. We are glad you enjoyed your time with us and we invite you to visit again soon! Regards, Sam

5
Everyone

By on May 9, 2019

Review comment responded on May 16, 2019

Thank you for your rating. We are glad you enjoyed your time with us and we invite you to visit again soon! Regards, Sam

5
Families

The price was amazing for having 2 rooms, two bathrooms, a kitchen along with a living room. There was enough room that we were all comfortable and not on top of each other. And the kitchen was great along with having a washer and dryer. Plus the security was great to know no one Could get in anywhere without a key.

By , from Minnesota on May 2, 2019

Review comment responded on May 16, 2019

Naomi, thank you so much for the wonderful review! We appreciate your comments and are glad you found us to be a great value. We are honored to have had the chance to serve you, and we hope to see you again soon. Regards, Sam

4
Everyone

By on May 1, 2019

Review comment responded on May 8, 2019

Thank you for your review. We are glad you enjoyed yourself and hope to see you again soon. Regards, Ray

5
Families Friends

Awesome place to stay, and close to all of theme parks. Thank you again!

By on Apr 15, 2019

Review comment responded on Apr 16, 2019

Dear Guest, We truly appreciate your feedback! The hospitality and service that we provide to our guests is of upmost importance to us and we are thrilled that we could create a fantastic experience for you. We look forward to your next visit to our resort! Regards, Kai

Westgate Palace a Two Bedroom Condo Resort

6145 Carrier Drive, Orlando, FL 32819
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