Universal's Loews Royal Pacific Resort4.0 out of 5.0
Recent guest reviews
This trip to the hotel was terrible. The computers were down and we were unable to get into our rooms. When they walked us up to let us we couldn't leave the room since we didn't have keys. The room was filthy and since the computers were still down we couldn't change rooms. There was even dried urine on the toilet seat. Yuck! Not worth the ridiculous price.
We stayed here one night but went to Universal 2 days. The free Express Passes for our group of 4 each day were a big savings. The early entry was good as well, but was only for IOA each day. The beds were comfortable and the bath products were nice. Having a fridge and coffee products were a nice touch. The pool area was dated, but our kids loved it. Poolside service was spotty and the food was so-so at the pool. Every staff member we encountered was extremely friendly. Overall, it surpassed my expectations.
Great location- short walk to parks and city walk
2nd time and both have been great stays. Keep it up!
Great restaurants better than on the city walk! Love the outdoor movies by the pool, short beautiful walk to the parks along the water or take the water taxi, best beds ever! Nice staff, great gift shops that are open late, awesome pool side food the nachos are huge and delicious! Beautiful inside and out, smelled very clean through out! They bleach their floors clean! Everything you need inside the rooms! Great water pressure, good make up lighting in the mirror area, huge closet, quiet room, wonderful welcome with a Leigh of flowers.
Great access to the parks. Emeril's on site is great!
First time staying here and we loved it. The rooms have been recently renovated and are beautiful. The beds are extremely comfortable! The staff was excellent and very helpful. And you can't beat the location, within walking or boat shuttle distance to City Walk and the theme parks. We will stay here again for sure!
Beautiful hotel. Beautiful room. Great locstion. Great service. No complaints at all!!!
Hotel was great and really love the included Universal Express Pass
This is a 4* hotel but not a 4* resort. There is a pool and small sandy area adjacent to the pool area. However, there are minimal resort activities. There is a sign near a half dead patch of grass saying you can check out croquet equipment from the gym. We also saw a little used game arcade and a small fitness room. The new Sapphire has oversized checkers and a Connect 4 game. Neither of these qualifies as a resort activity but it is better than a worn out croquet area.
Great staff and location and great dining. Best Loews hotel located on site at universal
Room too small for 3 and we had to share one bed between two because the roll away bed was very uncomfortable. . Our room was too far from the pool area. It would be nice if the breakfast is included.
Great hotel next to universal studios! Beautiful pool and rooms.
We booked this for the early access to the park and express pass. It was a terrific move as we were able walk directly to the Harry Potter ride get on, jump on the train to the other park, then do the other Harry Potter ride before anyone arrived. Great lounges and good food. Premium prices.
We went to the Pacific Resort because of their complimentary options for our Universal Studios trip - early admission, complete onsite room charge options, and purchase delivery were all amazing! Luckily, the hotel really lived up to other hopes and expectations. The pool was great, the service staff were on point, and overall everything was an enjoyable experience. Loved the Bali theme. Would stay again - in a heart beat!
beautiful hotel with bonus perks: express passes to parks, early park entry and transportation (boat or bus) to parks & Citywalk
MAYBE MORE ACTIVITIES AT THE POOL FOR KIDS. EXCELENT SERVICE AND THE BENEFITS IN THE PARKS FOR BEING A GUEST ARE VERY CONVINIENT.
Our family tried to think of one thing we didn't like about our stay, but we couldn't. The arrival is breathtaking. The check in was simple but informative. The staff was friendly and courteous. The rooms were clean, spacious, and luxurious. The pool was outstanding. I asked for a room facing the pool, and I was given a great view.
My husband and I stayed with our three children (ages 9, 12, 14) for three nights. We had two queen beds and a rollaway. For the price, we felt that the room was very small. It was definitely cramped-thought it would be a little more spacious.
Pool is outdated. Wifi didn't work. Housekeeping didn't come one day. Game room is tiny. Shuttles not reliable.