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Universal's Hard Rock Hotel

4.0 star property
Family-friendly hotel with 3 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Universal's Hard Rock Hotel

Outdoor pool, cabanas (surcharge), pool umbrellas
Exterior
Lobby
Exterior
Lobby lounge, pool views, open daily

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Room service

Explore the area

View in a map
5800 Universal Blvd, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪1 min walk‬
  • Place, Universal Studios Florida
    ‪8 min walk‬
  • Place, Universal CityWalk
    ‪8 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^) | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

9.6 out of 10
Exceptional
(7 reviews)
  • 542 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

9.4 out of 10
Exceptional
(3 reviews)
  • 429 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

View from room

Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

9.2 out of 10
Wonderful
(18 reviews)
  • 375 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Non Smoking (Future Rock Star Suite) (FREE Universal Express Unlimited^)

Suite, Non Smoking (Future Rock Star Suite) (FREE Universal Express Unlimited^) | Premium bedding, in-room safe, desk, iron/ironing board

Suite, Non Smoking (Future Rock Star Suite) (FREE Universal Express Unlimited^)

  • 800 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^)

Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^) | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^)

  • 640 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

View from room

Standard Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

8.8 out of 10
Excellent
(59 reviews)
  • 365 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Garden View (Mobility) (FREE Universal Express Unlimited^)

View from room

Room, 2 Queen Beds, Garden View (Mobility) (FREE Universal Express Unlimited^)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Garden View (Mobility, Roll-In Shower) (FREE Universal Express Unlimited^)

View from room

Room, 2 Queen Beds, Garden View (Mobility, Roll-In Shower) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Mobility) (FREE Universal Express Unlimited^)

View from room

Club Room, 2 Queen Beds (Mobility) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (FREE Universal Express Unlimited^)

Room, 2 Queen Beds, Non Smoking, Pool View (FREE Universal Express Unlimited^) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Pool View (FREE Universal Express Unlimited^)

8.8 out of 10
Excellent
(24 reviews)
  • 365 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

View from room

Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

9.0 out of 10
Wonderful
(97 reviews)
  • 377 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Garden View (Mobility) (Free Universal Express Unlimited^)

  • Sleeps 5

View all photos for Mobility Accessible Club 2 Queen Room

Premium bedding, in-room safe, desk, iron/ironing board

Mobility Accessible Club 2 Queen Room

  • Sleeps 5

View all photos for Kids Suite

Premium bedding, in-room safe, desk, iron/ironing board

Kids Suite

  • Sleeps 5

Mobility Accessible Garden View 2 Queen Room

  • Sleeps 5

Guest Room With 2 Queen Beds, Garden View And Roll-in Shower-Mobility Accessible

  • Sleeps 5

Suite, Non Smoking (Future Rock Star Suite) (Free Universal Express Unlimited^)

  • Sleeps 3

View all photos for Deluxe Two Queen Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Deluxe King Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe King Room

  • Sleeps 2

View all photos for Two Queen Room with Pool View

Premium bedding, in-room safe, desk, iron/ironing board

Two Queen Room with Pool View

  • Sleeps 4

View all photos for Two Queen Room with Garden View

Premium bedding, in-room safe, desk, iron/ironing board

Two Queen Room with Garden View

  • Sleeps 4

View all photos for King Suite

Premium bedding, in-room safe, desk, iron/ironing board

King Suite

  • Sleeps 2

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Two Queen Room

  • Sleeps 4

View all photos for Future Rock Star Suite

Premium bedding, in-room safe, desk, iron/ironing board

Future Rock Star Suite

  • Sleeps 2

View all photos for Club Two Queen Room

Premium bedding, in-room safe, desk, iron/ironing board

Club Two Queen Room

  • Sleeps 4

View all photos for Club King Room

Premium bedding, in-room safe, desk, iron/ironing board

Club King Room

  • Sleeps 2

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Exterior

Universal's Aventura Hotel

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  • Pool
  • Hot Tub
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9.4 out of 10, Exceptional, 1,056 reviews
$159 nightly
The price is $179
Dec 1 - Dec 2
Total with taxes and fees
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About the neighborhood

Orlando

Located in Florida Center, Universal's Hard Rock Hotel is a leisurely stroll from popular sights such as Universal Orlando Resort and Universal CityWalk. This 650-room, 4-star hotel has an outdoor pool along with free in-room WiFi and a gym.

What's nearby

  • Universal Orlando Resort - 1 min walk - 0.0 miles
  • Universal Studios Florida - 8 min walk - 0.4 miles
  • Universal CityWalk - 8 min walk - 0.4 miles
  • Universal’s Islands of Adventure - 12 min walk - 0.7 miles
  • The Wizarding World of Harry Potter™ - 14 min walk - 0.8 miles

Getting around

  • Orlando Station - 11 min drive
  • Sand Lake Road Station - 18 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪Mel's Drive-In - ‬5 min walk
  • ‪Today Cafe At Universal Studios - ‬13 min walk
  • ‪Richter's Burger Co. - ‬4 min drive
  • ‪Moe's Tavern - ‬10 min walk
  • ‪UOAP Lounge - ‬6 min walk

About this property

Universal's Hard Rock Hotel

Family-friendly hotel with 3 restaurants and a fitness center
Guests of Universal's Hard Rock Hotel have access to an outdoor pool, a gym, and a sauna. Parking is available for USD 36 per night (USD 45 per night for valet parking), and there's also a free theme park shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. IPod docks, coffee makers, and free newspapers are other standard amenities.
Recreational amenities at the hotel include a waterslide, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Lobby lounge
Universal’s Loews Royal Pacific Resort
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  • Hot Tub
  • Pet friendly
  • Kids pool
9.2 out of 10, Wonderful, 1,698 reviews
$484 nightly
The price is $545
Dec 1 - Dec 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Self parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 20 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • beachclub
  • Emack and Bolios
  • The Kitchen
  • The Palm
  • Velvet Bar

Things to do

  • Arcade/game room
  • Beach volleyball
  • Early theme park entry
  • Express theme park tickets
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Early theme park entry
  • Express theme park tickets
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5,995 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (Early Park Admission at Epic Universe to begin 5/23/25). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved.
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay
  • 2 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 35.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Self parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hard Rock Hotel Orlando
Hard Rock Hotel Universal Orlando
Hard Rock Hotel Universal Orlando Orlando
Hard Rock Orlando
Hard Rock Orlando Universal
Hard Rock Universal Orlando
Hard Rock Universal Orlando Orlando
Hotel Hard Rock Universal Orlando
Universal Hard
Universal Hard Rock Orlando
Universal's Hard Rock Hotel ®
Universal's Hard Rock ®

Frequently asked questions

Is free cancellation available at Universal's Hard Rock Hotel?

Universal's Hard Rock Hotel provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Universal's Hard Rock Hotel?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Universal's Hard Rock Hotel on Dec 1, 2025 start from $554.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Universal's Hard Rock Hotel?

This hotel is situated in Florida Center within a short 6-minute walk of Universal Orlando Resort and also 13 minutes on foot from Universal Studios Florida. You'll also find Universal’s Islands of Adventure and Orlando International Premium Outlets less than a mile away.

Is parking available on site at Universal's Hard Rock Hotel?

Yes, valet parking is offered for USD 45 per night.

Does Universal's Hard Rock Hotel feature a casino?

No, Universal's Hard Rock Hotel doesn't have a casino.

Is there an indoor pool at Universal's Hard Rock Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Universal's Hard Rock Hotel good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a poolside bar.

Are there hot tubs at Universal's Hard Rock Hotel?

No, but guests can enjoy a steam room at this hotel.

Does Universal's Hard Rock Hotel have a restaurant with a breakfast menu?

Yes, Universal's Hard Rock Hotel has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Universal's Hard Rock Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Universal's Hard Rock Hotel for a fee of USD 150 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Universal's Hard Rock Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Universal's Hard Rock Hotel?

The closest major airport to Universal's Hard Rock Hotel is Orlando Intl. Airport (MCO), which is 13.5 mi away (21 minutes by car). Another top airport is Kissimmee, FL (ISM-Kissimmee Gateway), which is located 20.1 mi away (28-minute drive).

Can I book a room with a balcony at Universal's Hard Rock Hotel?

No, there aren't any guestrooms with balconies at Universal's Hard Rock Hotel.

Does Universal's Hard Rock Hotel have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Universal's Hard Rock Hotel.

Reviews

Universal's Hard Rock Hotel Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 729 out of 1004 reviews
Rating 8 - Good. 150 out of 1004 reviews
Rating 6 - Okay. 77 out of 1004 reviews
Rating 4 - Poor. 26 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

Reviews

10/10 Excellent

Bjorn

Liked: Cleanliness, property conditions & facilities
Welcoming staff was excellent and amenities were great.
Stayed 1 night in Nov 2025

10/10 Excellent

gurmeet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It a nice hotel, clean and easy walk to the park
Stayed 7 nights in Oct 2025

10/10 Excellent

Rosa

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Vincent

Stayed 4 nights in Aug 2025

10/10 Excellent

Paul

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab hotel and location

Excellent location and clean fresh hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

julie lynn

Stayed 2 nights in Aug 2025

2/10 Terrible

Lee

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not interesting is fixing issues

The hotel was nice and we expected more but sadly it was ruined by the toilet, the toilet kept refilling and it drove us mad. Reported it at 4pm and was told that it would get fixed, came back at 9.30 and reported it again. Had to chase up after 10pm because son just wanted to sleep. They couldnt do much due to time (if they came up and fixed it earlier wouldnt be an issue) told us they would fix it the next day - problem is we was only staying 1 night. I honestly thought staying at a top hotel we wouldnt have issues and no sleep
Stayed 1 night in Aug 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The staff were ultra efficient and friendly. Could have spent all day checking out pop memorabilia and the the pool area was outstanding. Having a lightening lane pass included for all our party made life at the parks SO much easier.
Stayed 1 night in Aug 2025

10/10 Excellent

Rhiannon

Stayed 1 night in Aug 2025

2/10 Terrible

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nicola

Stayed 1 night in Aug 2025

6/10 Okay

Donna

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel - Worth staying

Checked in early (0700hrs) to make the most of the free express passes. Parking is $36 per night and you are allowed to park up to 23:59hrs of check out date. Check in was smooth. We came back from the park and the room was not available at 1700hrs (1hr after we should have room) The staff are great, room clean and beds comfortable. The only reason I did not give it 5 stars is because the delay in check in.
Stayed 1 night in Aug 2025

10/10 Excellent

Gustavo Henrique

Liked: Cleanliness, staff & service, property conditions & facilities
The most convenient property at Universal. Great staff and services!
Stayed 7 nights in Jun 2025

8/10 Good

Arnoldo, Laredo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Katherine

Great!
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Staff & service, amenities, property conditions & facilities
So delighted with this property we are going to book another night. Stayed here for 3 weeks while the children were young but unfortunately need 3 rooms now so a few nights is all we can manage x
Stayed 1 night in Jul 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing! Club level benefits unfortunately were a miss for us. Food selection for breakfast were the same everyday-with scrambled eggs and cold lunch meat ham slices being the only "protein" offered. Evening options were just as unappealing. Dessert was very boring as well. More protein packed options would have been awesome ex: Nuts, granola bars, etc. Definitely did not feel we got our money's worth with per day with Club Level. Other than that, everything was good.
Stayed 3 nights in Jul 2025

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