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Recent guest reviews

Pool area with the dj and rock music all day! Also loved the walking distance to the parks and early entry to Universal

The pool was nice when it was open, hot tub was great when it worked, room service took forever, gone all day only to find our room not cleaned and the hotel charged us twice for everything which was shocking ( speaking to other guests we were not the only ones) which was very frustrating considering how expensive everything was

Hotel rooms seem older. Aren’t luxurious for the price. Pool was nice, The Kitchen was delicious, and the express passes are the real reason we stayed here.

Candace was awesome at check in & got us on our way immediately.

The cost of Hard Rock Resort at Universal is pricy and if it was not for the fast past and early admission it may not be worth it. The staff is very friendly and its close proximity to riverwalk is a plus.

Great resort property! Solid staff, well-kept grounds, building and rooms. Awesome music in the elevators, fantastic pool and poolside servers. Far exceeded my expectations.

I was very surprised how clean the property was. There was no trash on the grounds. Not even a cigarette butt. The only down fall was the shower. The head was filled with calcium deposits and very little water came out. It made showering very difficult.

I love the hotel. We have been here before we brought new friends with us this time and they loved it. The breakfast down at the kitchen was incredible. The pool and drinks were incredible. The staff was always very helpful & friendly.

We enjoyed our stay at Hard Rock Orlando. There was not anything that needed improvement other than it took a good while to get our room and when we arrived to our room it was extremely hot! As far as the on-site restaurant, Kitchen, it was under staffed as it took over 15 minutes just to order drinks and more than 30 minutes for our food.

The hotel was very nice, the lobby and restaurants were nice. Location was great to universal studios.

Perfect location to Universal parks. Express Pass that is included was great for cutting down on ride times even during crowded park days. Food was expensive but always tasty with good portions. Would definitely stay again.

The hotel and property is a wonderland. The pool and dining are amazing. The artwork was awesome and there were several HR cumstomized touches everywhere

do not go just because its so close to the park its that price other wise terrible hotel even found glass in my CHILD'S food DO NOT GO HER

We had a wonderful time, every one was very kind and helpful. Love it my server at the pool... she was on top of her game... congratulations for such wonderful staff 👏👏👏

Universal Blvd Orlando FL

Hotel highlights

  • Walking distance to Universal Orlando Resort™ and Universal Studios Florida™
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Southwest Orlando, Universal's Hard Rock Hotel ® is a leisurely stroll from popular sights such as Universal Studios Florida™ and Universal CityWalk™. This 650-room, 4-star resort has an outdoor pool along with free in-room WiFi and a fitness center.


Dining

Enjoy a drink at the lobby lounge or relish the American cuisine at The Kitchen, one of 3 onsite restaurants, which serves breakfast, lunch, and dinner. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 11:00 AM.


Rooms

All 650 rooms feature iPod docks, coffee makers, and free newspapers. Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include safes, phones, and ironing boards.


Property features

Guests of Universal's Hard Rock Hotel ® have access to an outdoor pool, a fitness center, and a sauna. Parking is available for USD 28.00 per night (USD 37.00 per night for valet parking), and there's also a free theme park shuttle. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this family-friendly resort include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club)

2 Queen Beds | Sleeps 5

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Suite, Non Smoking (Future Rock Star Suite)

1 King Bed and 2 Twin Beds | Sleeps 5

Deluxe Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Guest reviews for Universal's Hard Rock Hotel ®

Everyone (18) Family (8)
5
Family

Pool area with the dj and rock music all day! Also loved the walking distance to the parks and early entry to Universal

By , from Bing on Mar 6, 2020

3
Family with small children

The pool was nice when it was open, hot tub was great when it worked, room service took forever, gone all day only to find our room not cleaned and the hotel charged us twice for everything which was shocking ( speaking to other guests we were not the only ones) which was very frustrating considering how expensive everything was

By on Feb 9, 2020

5
Everyone

By on Feb 7, 2020

4
Family

Hotel rooms seem older. Aren’t luxurious for the price. Pool was nice, The Kitchen was delicious, and the express passes are the real reason we stayed here.

By on Feb 3, 2020

5
Family

Candace was awesome at check in & got us on our way immediately.

By on Dec 30, 2019

3
Everyone

By on Oct 27, 2019

5
Family Business Business

The cost of Hard Rock Resort at Universal is pricy and if it was not for the fast past and early admission it may not be worth it. The staff is very friendly and its close proximity to riverwalk is a plus.

By on Oct 24, 2019

5
Family

Great resort property! Solid staff, well-kept grounds, building and rooms. Awesome music in the elevators, fantastic pool and poolside servers. Far exceeded my expectations.

By on Sep 29, 2019

5
Business Business

I was very surprised how clean the property was. There was no trash on the grounds. Not even a cigarette butt. The only down fall was the shower. The head was filled with calcium deposits and very little water came out. It made showering very difficult.

By on Sep 19, 2019

5
Family Friends

I love the hotel. We have been here before we brought new friends with us this time and they loved it. The breakfast down at the kitchen was incredible. The pool and drinks were incredible. The staff was always very helpful & friendly.

By on Sep 16, 2019

Universal's Hard Rock Hotel ®

5800 Universal Blvd, Orlando, FL 32819
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