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Universal's Hard Rock Hotel

4.0 star property
Family-friendly hotel with 3 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Universal's Hard Rock Hotel

Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^) | Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock
Outdoor pool, cabanas (surcharge), pool umbrellas
Exterior
Lobby lounge, pool views, open daily
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Room service

Explore the area

Map
5800 Universal Blvd, Orlando, FL, 32819
  • Universal CityWalk
    ‪11 min walk‬
  • Universal Studios Florida
    ‪13 min walk‬
  • Universal’s Islands of Adventure
    ‪16 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬

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Room options

View all photos for Suite, Non Smoking (Future Rock Star Suite) (FREE Universal Express Unlimited^)

Suite, Non Smoking (Future Rock Star Suite) (FREE Universal Express Unlimited^) | Premium bedding, in-room safe, desk, iron/ironing board

Suite, Non Smoking (Future Rock Star Suite) (FREE Universal Express Unlimited^)

  • 800 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

  • 375 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

  • 365 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Mobility) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Queen Beds (Mobility) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^)

Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^) | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^)

  • 640 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (FREE Universal Express Unlimited^)

View from room

Room, 2 Queen Beds, Non Smoking, Pool View (FREE Universal Express Unlimited^)

  • 365 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

  • 377 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^) | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

  • 542 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^) | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

  • 429 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View (Mobility) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Garden View (Mobility) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Garden View (Mobility, Roll-In Shower) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Garden View (Mobility, Roll-In Shower) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Orlando

Located in Florida Center, Universal's Hard Rock Hotel is a leisurely stroll from popular sights such as Universal CityWalk and Universal Studios Florida. This 650-room, 4-star hotel has an outdoor pool along with free in-room WiFi and a gym.

What's nearby

  • Universal Orlando Resort - 6 min walk - 0.3 miles
  • Universal CityWalk - 11 min walk - 0.6 miles
  • Universal Studios Florida - 13 min walk - 0.7 miles
  • Universal’s Islands of Adventure - 16 min walk - 0.9 miles
  • Universal’s Volcano Bay - 6 min drive - 2.8 miles

Getting around

  • Orlando Station - 11 min drive
  • Sand Lake Road Station - 18 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪MEN IN BLACK: Alien Attack - ‬11 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Voodoo Doughnut - ‬11 min walk
  • ‪Red Oven Pizza Bakery - ‬13 min walk
  • ‪NBC Sports Grill & Brew - ‬10 min walk

About this property

Universal's Hard Rock Hotel

Family-friendly hotel with 3 restaurants and a fitness center
Guests of Universal's Hard Rock Hotel have access to an outdoor pool, a gym, and a sauna. Parking is available for USD 36 per night (USD 45 per night for valet parking), and there's also a free theme park shuttle. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. IPod docks, coffee makers, and free newspapers are other standard amenities.
Recreational amenities at the hotel include a waterslide, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Self parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 20 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • beachclub
  • Emack and Bolios
  • The Kitchen
  • The Palm
  • Velvet Bar

Things to do

  • Arcade/game room
  • Beach volleyball
  • Early theme park entry
  • Express theme park tickets
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Early theme park entry
  • Express theme park tickets
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5,995 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions apply
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay
  • 2 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 35.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Self parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hard Rock Hotel Orlando
Hard Rock Hotel Universal Orlando
Hard Rock Hotel Universal Orlando Orlando
Hard Rock Orlando
Hard Rock Orlando Universal
Hard Rock Universal Orlando
Hard Rock Universal Orlando Orlando
Hotel Hard Rock Universal Orlando
Universal Hard
Universal Hard Rock Orlando
Universal's Hard Rock Hotel ®
Universal's Hard Rock ®

Frequently asked questions

Is free cancellation available at Universal's Hard Rock Hotel?

Universal's Hard Rock Hotel provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Universal's Hard Rock Hotel?

As of Apr 21, 2025, prices found for a 1-night stay for 2 adults at Universal's Hard Rock Hotel on May 13, 2025 start from $587.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Universal's Hard Rock Hotel?

This hotel is situated in Florida Center within a short 6-minute walk of Universal Orlando Resort and also 13 minutes on foot from Universal Studios Florida. You'll also find Universal’s Islands of Adventure and Orlando International Premium Outlets less than a mile away.

Is parking available on site at Universal's Hard Rock Hotel?

Yes, valet parking is offered for USD 45 per night.

Does Universal's Hard Rock Hotel feature a casino?

No, Universal's Hard Rock Hotel doesn't have a casino.

Is there an indoor pool at Universal's Hard Rock Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Universal's Hard Rock Hotel?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a poolside bar.

Are there hot tubs at Universal's Hard Rock Hotel?

No, but guests can enjoy a steam room at this hotel.

Does Universal's Hard Rock Hotel have a restaurant with a breakfast menu?

Yes, Universal's Hard Rock Hotel has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Universal's Hard Rock Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Universal's Hard Rock Hotel for a fee of USD 150 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Universal's Hard Rock Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Universal's Hard Rock Hotel?

The closest major airport to Universal's Hard Rock Hotel is Orlando Intl. Airport (MCO), which is 13.5 mi away (21 minutes by car). Another top airport is Kissimmee, FL (ISM-Kissimmee Gateway), which is located 20.1 mi away (28-minute drive).

Can I book a room with a balcony at Universal's Hard Rock Hotel?

No, there aren't any guestrooms with balconies at Universal's Hard Rock Hotel.

Does Universal's Hard Rock Hotel have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Universal's Hard Rock Hotel.

Universal's Hard Rock Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 1011 reviews
Rating 8 - Good. 164 out of 1011 reviews
Rating 6 - Okay. 78 out of 1011 reviews
Rating 4 - Poor. 26 out of 1011 reviews
Rating 2 - Terrible. 23 out of 1011 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Brian

Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Kaelah

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Dec 2024

8/10 Good

Olivia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

John

Traveled with family
Disliked: Property conditions & facilities

Big Dissapointment.

Overpriced and overated and outdated.We were thinking it would be the highlight of our 4 hotel stays but apart from location, express passes and water taxis i do not rate this hotel.The bathroom door kept sticking the hinges squealed the skirtings were all marked and the desk chair was a disgrace.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lea Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hard rock hotel! The vibe is so much fun and lively. It is extremely clean and convenient to the city walk! I know the hard rock has been there a while, and this is to be expected, however, it is starting to need some updating in the guest rooms. The Body Roc room is wonderful along with the sauna. I was pleasantly surprised to find razors and mouthwash In the shower room near the pool. We will definitely be back!
Stayed 4 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Emma Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Thimmaiah

Traveled with family
Disliked: Amenities
Nice property but very expensive
Stayed 1 night in Jan 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay. Wish we would have stayed longer

Stayed for one night to get fast passes for 2 days at Universal. Well worth it. Hotel is amazing from the moment you see the entrance. Rooms are huge, well kept with a massive bathroom. Staff were very friendly and super helpful. Bar had some excellent live music playing when we went for a drink at the end of the day.
Stayed 1 night in Dec 2024

10/10 Excellent

Tajinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Sally Grass

Stayed 3 nights in Dec 2024

6/10 Okay

JOHN

Traveled with family
Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
We are very glad to living in universal’s hard rock
Stayed 1 night in Dec 2024

8/10 Good

ashley

Stayed 5 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Demian

Stayed 4 nights in Nov 2024

4/10 Poor

Cora

Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Daniel E

Liked: Cleanliness, staff & service, property conditions & facilities
At least should have free water in the room
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Gurjeet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms could have been cleaner
Stayed 7 nights in Dec 2024

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