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Recent guest reviews

I am so glad we chose to stay at The Swan! The hotel is beautiful and it is a great location! You are steps away from the Disney Boardwalk and from Epcot. You can also take a boat to the Boardwalk, Epcot, or Hollywood Studios. You can get on the Skyliner right outside of Epcot as well. This property has excellent amenities and it’s great that you can use amenities from The Swan or Dolphin. We went as a family of 4 with a 2 and 6 year old and it was great!

The trip started out great, staff and service was excellent. Then the COVID-19 news started and there was a noticeable decline in service and staff friendless. No one came to clean our room two days in a row. The second day, we even called down to the front desk to make sure they would send someone up that day. They said someone would “be right up” but no one came. Unacceptable, especially in times where cleanliness is of utmost importance.

Beautiful lobby, nice pools area but bed room is quite small and we did get the room we requested for even though it was empty. We requested the room we want but the frontdesk lady claimed it was reserved for someone, even on the different floor she also said it was booked?? We stayed at the room right next to it until the day we leave and see NO ONE in there at those corner rooms we requested. My kids also want to stay for extra day but was unable to extend??? Nice place, convenient area, nice hotel but the service wasn’t a top ad it is advertised.

The staff is really nice and the location and distance to the park really convenient

had a great corner room with the dirtiest windows i've ever seen in a hotel. sadly, it ruined the view of the grounds that we had specifically looked forward to during our week's stay. everyone we traveled with commented on this.

The only thing good about this hotel is the pool and the boat to epcot and Hollywood studios. The beds aren’t comfortable the rooms are small and they charge you $35 to valet and $30 resort fee both daily charges that’s crazy.

Location, location, location While some areas are under construction it was well cordoned off.

It is beautiful. And a free boat ride to and from some Disney Parks.

Beautiful resort. We had great accommodations and the customer service was outstanding! We will definitely go back!

The location was awesome. I was disappointed that there was no airport transportation to and from the hotel.

Very conveniently located near Epcot. Comfy bed. Was fortunate to have a view out of our 9th floor room facing the front of hotel and saw the fireworks from Hollywood studios.

Lots of restaurants, clean, comfortable beds, pillows. Awesome pool and excellent staff!

Epcot Resort Blvd Lake Buena Vista FL

Hotel highlights

  • Walking distance to Disney's Boardwalk and Disney's Hollywood Studios®
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Located in Bay Lake within a short walk of Disney's Hollywood Studios®, Walt Disney World Swan is within a mile (2 km) of other popular sights such as Epcot®. This 4-star resort has 758 guestrooms and offers conveniences like 3 restaurants, a full-service spa, and an outdoor pool.


Dining

There are multiple options for onsite dining with 3 restaurants, including Il Mulino Trattoria, which specializes in Italian cuisine. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.


Rooms

All of Walt Disney World Swan's 758 rooms are individually decorated and have an array of amenities, including coffee makers, free newspapers, and safes. Guests can expect to find WiFi and 49-inch flat-screen TVs with satellite channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are also available.


Property features

At Walt Disney World Swan, guests enjoy a full-service spa, karaoke, and an outdoor pool. Parking is available for USD 27 per night (USD 37 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and access to locker space. Other amenities at this beach resort include a children's pool, a 24-hour health club, and 3 spa tubs.

Room options

Deluxe Room, 1 King Bed with Sofa bed (SW-M)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 2 Queen Beds, Balcony, Resort View

2 Queen Beds | Sleeps 4

Traditional Room, 1 King Bed

1 King Bed | Sleeps 3

Deluxe Suite, 1 King Bed with Sofa bed, Resort View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Walt Disney World Swan

Everyone (106) Couples (101) Business (9) Family (143) Friends (7) Other (10)
5
Family Family with small children

I am so glad we chose to stay at The Swan! The hotel is beautiful and it is a great location! You are steps away from the Disney Boardwalk and from Epcot. You can also take a boat to the Boardwalk, Epcot, or Hollywood Studios. You can get on the Skyliner right outside of Epcot as well. This property has excellent amenities and it’s great that you can use amenities from The Swan or Dolphin. We went as a family of 4 with a 2 and 6 year old and it was great!

By on Mar 23, 2020

2
Family

The trip started out great, staff and service was excellent. Then the COVID-19 news started and there was a noticeable decline in service and staff friendless. No one came to clean our room two days in a row. The second day, we even called down to the front desk to make sure they would send someone up that day. They said someone would “be right up” but no one came. Unacceptable, especially in times where cleanliness is of utmost importance.

By on Mar 17, 2020

4
Everyone

By on Feb 16, 2020

4
Everyone

By on Feb 3, 2020

2
Family with small children

Beautiful lobby, nice pools area but bed room is quite small and we did get the room we requested for even though it was empty. We requested the room we want but the frontdesk lady claimed it was reserved for someone, even on the different floor she also said it was booked?? We stayed at the room right next to it until the day we leave and see NO ONE in there at those corner rooms we requested. My kids also want to stay for extra day but was unable to extend??? Nice place, convenient area, nice hotel but the service wasn’t a top ad it is advertised.

By on Jan 10, 2020

5
Everyone

By on Jan 2, 2020

5
Everyone

By on Dec 27, 2019

5
Everyone

By on Dec 11, 2019

5
Everyone

By on Dec 7, 2019

5
Family

The staff is really nice and the location and distance to the park really convenient

By on Nov 27, 2019

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