Pool was dirty the charge for everything no toilet paper the hotel was dirty . I will never stay there again
Room was not as advertised, several large damaged spots on carpets. I can't fault them for the construction going on during my stay. Just wasn't expecting to be charged twice. The deposit was more than I paid on Orbitz and they kept the entire thing despite me just being there for an overnight trip.
Fees for house keeping can be removed. I truly doubt understand why guest are being charged for house keeping when that has always been a part of hotel stay.
Dirty, old, smelled.
I’d easily stay again, though I was a bit disappointed that the hot tub wasn't functioning properly. Other than that, everything was perfect. Great location!
Nice
The property was extremely clean. But note they do not clean rooms daily. However, we didn’t mind at all. I’d rather no one came to my room daily anyways.The soap and shampoo offered were terrible. But not a deal breaker. Bring your own. The conditioner and body lotion were fine. The pool and bar was amazing and the entire staff was extremely friendly. We had a room with two king beds, microwave, refrigerator, kitchen sink with glasses, dishes, and silverware provided. Close to Universal Studios. Walking distance to 7/11. We would stay again.
Everything is okay, they need to just let the poor and the bar open 24hrs that’s it.
We love the Point. The rooms are always clean and large. It’s awesome having your own kitchen to bypass some of the prices of local restaurant.
Michael checked us in and he was awesome! I appreciated that the room had a central air system and not a loud, window unit. It was clean and the one time I needed something, they were quick to help. My kids and I were very comfortable and would stay here again.
Stay was Excellent!
We were so happy with the quietness of the hotel in such a bustling area. We never had to worry about a lot of noise late at night or early morning even from outside traffic. We were also so pleased that staff worked to accommodate our last minute travel plan changes and add the extended stay no problem for us at all.
Good value for the price, liked the stay
The staff
Located in Florida Center, The Point Hotel & Suites is within a few miles (5 km) of popular sights such as Universal Studios Florida and Orange County Convention Center. This 3.5-star aparthotel welcomes guests with 215 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a to-go breakfast is served for a fee each morning from 8:00 AM to 11:00 AM.
Each apartment is air-conditioned and has an array of amenities, including a microwave, a refrigerator, and a minibar. Guests can expect to find free WiFi and a 32-inch plasma TV with satellite channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, free local calls, and a safe. Weekly housekeeping is available.
Guests staying at The Point Hotel & Suites enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a spa tub, a business center, and coffee/tea in a common area.
Pool was dirty the charge for everything no toilet paper the hotel was dirty . I will never stay there again
Thank you for your feedback.
Room was not as advertised, several large damaged spots on carpets. I can't fault them for the construction going on during my stay. Just wasn't expecting to be charged twice. The deposit was more than I paid on Orbitz and they kept the entire thing despite me just being there for an overnight trip.
Thank you for your feedback.
Fees for house keeping can be removed. I truly doubt understand why guest are being charged for house keeping when that has always been a part of hotel stay.
Thank you for your feedback.
Dirty, old, smelled.
Thank you for your feedback. We are sorry to hear about his experience. Please note that we will address this with our team. Thank you.
I’d easily stay again, though I was a bit disappointed that the hot tub wasn't functioning properly. Other than that, everything was perfect. Great location!
Thank you for choosing to stay with us for your recent visit to Orlando. We are pleased to learn you enjoyed your overall experience, but we are disappointed to hear about the issues you encountered. Please accept our sincere apology. We would love the opportunity to welcome you back the next time you visit the area. Take care and safe travels!
Nice
Thank you for choosing to stay with us for your recent visit to Orlando. We appreciate your feedback and hope to welcome you back soon. Take care and safe travels!
The property was extremely clean. But note they do not clean rooms daily. However, we didn’t mind at all. I’d rather no one came to my room daily anyways.The soap and shampoo offered were terrible. But not a deal breaker. Bring your own. The conditioner and body lotion were fine. The pool and bar was amazing and the entire staff was extremely friendly. We had a room with two king beds, microwave, refrigerator, kitchen sink with glasses, dishes, and silverware provided. Close to Universal Studios. Walking distance to 7/11. We would stay again.
Thank you for your feedback.