Skip to main content
Beginning of main content

Recent guest reviews

I like that I had a Kitchen

Surrounded by ongoing building construction

It was easy to get around to the parks and was not far from the airport. It was clean and the staff was excellent and very helpful any time we needed it.

The shower continuously ran even when turned off the hot tub near the pool didn’t work and the pool was salt waters. Has so much trouble with the key fob but the workers and manager were very helpful in fixing that even though it kept happening . The jetted tub was amazing and room/ balcony was beautiful

The point was clean. The staff was friendly. It was loud during our stay.

We enjoyed the jacuzzi tub in our room, however the sheets and bedding was so cheap and scratchy and had stains all over. Even after asking for all new bedding, those were stained as well. The floors didn't look like they had been vacuumed in months. All of the hallways needed cleaning. The dishwasher hadn't been checked prior to us.

Even though of these troubled times of the pan pandemic, I as an independent agent, has been to several hotels several States and I must say this hotel was clean even though I did extra wipe down for my precaution it was clean the property was clean the staff was above and beyond, the property was immaculate the Tiki Bar could use a couple of twerks but I can understand them not overwhelming that because of the pandemic. I will put this on my website and would tell any of my clients to go to this hotel it was great there is everything around within 10 minutes you can get to anything that you want the destinations the attractions any and all kind of dining. Kudos my girlfriend and I went there for a girls night out to go shopping eat out add Boston Lobster Feast and then stay all night at the hotel I picked the perfect place they just need to have a point system so that you can accumulate points for the more times that you stay instead of buying it

Liked the layout and quietness. Rugs needed to be vacuum better or more frequently. Overall pleased with our stay.

3 star Hotel. Outdated rooms and bathroom, pool area is very good,

Very nice and clean I will definitely be going back

This property is modern and always clean. I love the rooms and pool area as well

I like the proximity to international drive. However when you are booking you should notify about the meal pass for breakfast. Also, there was a food flyer that put a menu under my door so I was a little concerned if security. I gave the front desk the menu and just took the menu .

Rooms are a nice size and ours came with a kitchenette. The refrigerator came in handy. The staff was very nice, although check-in was a bit lengthy. The rooms are a little outdated: rips or tears in the furniture, TV signal was very poor, and shower curtain was a bit tattered. I’m glad I sanitized the room when I got there as there were a few clumps of hair in the shower and in the shower wall.

Overall we had a pleasant stay at The Point Hotel. Staff was attentive as well as easy check in/out process. The only drawback I had was the ice machine being on the main floor and having to go down there every time we needed ice (we were on the 7th floor).

Universal Blvd Orlando FL

Hotel highlights

  • Close to Fun Spot USA and Ripley's Believe It or Not
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Southwest Orlando within 2 miles (3 km) of Universal Studios Florida, The Point Hotel & Suites is within a few miles (5 km) of other popular sights such as Orange County Convention Center. This 3.5-star hotel welcomes guests with 215 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a to-go breakfast is served for a fee each morning from 8:00 AM to 11:00 AM.


Rooms

The Point Hotel & Suites's 215 rooms are air-conditioned and provide microwaves, refrigerators, and minibars. 32-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and safes are other standard amenities.


Property features

Guests staying at The Point Hotel & Suites enjoy an outdoor pool, a fitness center, and a spa tub. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

King Room with 2 King Beds

2 King Beds | Sleeps 4

2 Bedroom Family Suite with Full Kitchen

3 King Beds | 1 Double Sofa Bed | Sleeps 8

Executive King Studio With Kitchenette

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Deluxe 1 Bedroom Suite with Spa Bath and Full Kitchen

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for The Point Hotel & Suites

Everyone (81) Couples (19) Family (25)
5
Everyone

I like that I had a Kitchen

By on May 3, 2021

Review comment responded on May 7, 2021

Good Afternoon, We want to thank you for choosing the Point Hotel & Suites as your home away from home in Orlando and for sharing your positive experience in regards to your stay here at our property! We are so happy to welcome you as our guest and wondered if you would kindly share your positive experience also on Trip Advisor to help us reach our goal! We always Strive For FIVE star reviews! We look forward to the opportunity of welcoming you back in the near future. Thank you,

3
Partner Couples

Surrounded by ongoing building construction

By on Apr 3, 2021

Review comment responded on Apr 3, 2021

Thank you for staying with us. We appreciate your feedback and will certainly share it with our team. We hope to welcome you back with us again soon.

4
Family with small children

It was easy to get around to the parks and was not far from the airport. It was clean and the staff was excellent and very helpful any time we needed it.

By on Mar 26, 2021

Review comment responded on Mar 27, 2021

Good afternoon, We want to thank you for choosing the Point Hotel & Suites as your home away from home in Orlando and for sharing your positive experience in regards to the location and the interactions with our staff members! We are so happy to welcome you as our guest and wondered if you would kindly share your positive experience also on Trip Advisor to help us reach our goal! We always Strive For FIVE star reviews! Thank you,

3
Family Partner Couples Family

The shower continuously ran even when turned off the hot tub near the pool didn’t work and the pool was salt waters. Has so much trouble with the key fob but the workers and manager were very helpful in fixing that even though it kept happening . The jetted tub was amazing and room/ balcony was beautiful

By on Mar 23, 2021

Review comment responded on Mar 24, 2021

Good Morning! Thank you for taking the time to reach out to us in regards to your recent stay. Your survey has been forwarded to my attention. It is through such candid feedback that we continue to improve upon our product and services. On behalf of the Point Hotel and Suites, please accept my sincerest apologies that the Hotel did not meet your expectations in some regards. Certainly, this is not the type of guest experience we are trying to provide. We strive to provide our Guests with a flawless and memorable experience, and it is disappointing to hear that some aspects of your experience were not up to par with our standards. Our Guest satisfaction is our main priority. Please know that your comments have been shared with all the departments to help us to continue to succeed and make improvements as a team. Thank you again for sharing your experience. I hope we will be able to retain your valued patronage and regain your confidence when your travel plans again bring you to the Orlando area. Thank you,

4
Everyone

By on Feb 20, 2021

Review comment responded on Mar 5, 2021

Thank you for staying with us. We appreciate your feedback and we will certainly share it with our team. We look forward to welcoming you back with us again.

4
Family Family

The point was clean. The staff was friendly. It was loud during our stay.

By , from Fl on Jan 25, 2021

Review comment responded on Jan 26, 2021

Thank you for staying with us. We appreciate your feedback and will certainly share this with our team. We do hope to welcome you back with us again soon.

2
Everyone

By on Jan 23, 2021

Review comment responded on Feb 3, 2021

Greetings and thank you for choosing The Point Hotel & Suites. We received the feedback regarding your registration, we realize your experience was not what you had expected. We would love the opportunity to address any concerns during your stay. We are constantly working to enhance our guest’s experience. Please allow us to recover you from this feedback provided. Thank you so much for sharing your feedback about your vacation at The Point Hotel & Suites. It is our pleasure to have the opportunity to serve you, and we are so grateful you chose The Point Hotel & Suites as your vacation destination. Please do not hesitate to contact us if we can assist you with anything further.

4
Everyone

By on Dec 30, 2020

Review comment responded on Jan 1, 2021

Thank you for choosing to stay with us and taking the time to provide us with valuable feedback. We look forward to welcoming you back in the future!

2
Partner Couples

We enjoyed the jacuzzi tub in our room, however the sheets and bedding was so cheap and scratchy and had stains all over. Even after asking for all new bedding, those were stained as well. The floors didn't look like they had been vacuumed in months. All of the hallways needed cleaning. The dishwasher hadn't been checked prior to us.

By , from Port Saint Lucie, FL on Dec 14, 2020

Review comment responded on Dec 15, 2020

Thank you for staying with us. We appreciate your feedback and will certainly share it with our team. We look forward to welcoming you back with us again.

5
Everyone

Even though of these troubled times of the pan pandemic, I as an independent agent, has been to several hotels several States and I must say this hotel was clean even though I did extra wipe down for my precaution it was clean the property was clean the staff was above and beyond, the property was immaculate the Tiki Bar could use a couple of twerks but I can understand them not overwhelming that because of the pandemic. I will put this on my website and would tell any of my clients to go to this hotel it was great there is everything around within 10 minutes you can get to anything that you want the destinations the attractions any and all kind of dining. Kudos my girlfriend and I went there for a girls night out to go shopping eat out add Boston Lobster Feast and then stay all night at the hotel I picked the perfect place they just need to have a point system so that you can accumulate points for the more times that you stay instead of buying it

By , from Melbourne Florida on Dec 12, 2020

Review comment responded on Dec 15, 2020

Thank you for staying with us. We appreciate your feedback and will certainly share it with our team. We look forward to welcoming you back with us again.

url importing http://www.orbitz.com/Orlando-Hotels-The-Point-Hotel-&-Suites.h1841539-p2.Hotel-Reviews
There was an error importing /Orlando-Hotels-The-Point-Hotel-&-Suites.h1841539-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Orlando-Hotels-The-Point-Hotel-&-Suites.h1841539-p2.Hotel-Reviews