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The Point Hotel & Suites

3.5 out of 5.0

The Point Hotel & Suites

3.5 out of 5.0

Recent guest reviews

I would like to preface my comments by saying that this is an excellent property and I will likely stay at The Point Hotel & Suites again when I'm in the area. Pros Excellent location and close to the Orange County Convention Center The hotel is extremely clean and the rooms are terrific Food served for breakfast is very good and there are lots of options Cons Check-in experience was painfully s--l--o--w Breakfast is a horror show, due to a lack of space and seating You will get your steps in walking from the parking lot to the lobby All in all an excellent hotel, but there is definitely room for improvement. The breakfast area needs to be rearranged or expanded. The check-in process could be sped up and improved as well. Have the room keys ready and waiting so the guests can simply sign-in, swipe a payment method and go. Why do I have to fill out a form at the desk if I've already done that on-line?

Rooms were clean staff was excellent Great place to stay I really enjoyed it in a place that had good food

There was a problem with a hotel guest next door to us and staff did not address the situation.

This hotel is truly a hidden gem! It is beautiful, and close to many attractions!

Good hotel in a good location. Checking in was a little slow but staff is very nice. Trying to get Starbucks coffee in the morning was challenging. I asked for regular coffee twice and got a latte and the staff was training. Slow process. I would stay here again though. Very close to Coopers Hawk and International Drive.

One of the nicest hotels we have stayed in. Very clean, quiet, fantastic view of the pool, city lights including The Icon & several fireworks displays for NYE. Jacuzzi tub in the room was awesome!! Would definitely come back again.

Great holiday ever, thanks to the great service we had by the staff of The Point Hotel and Suites! We got caught in traffic and got to the hotel after 2am. Our reservation had been purged from the system and therefore the young lady behind the counter had to find us a room for the night. She was so kind, calm, collected and new her job well. Within minutes she had corrected the problem. All the people working there were nice, friendly and inviting! All employees were totally engaged and seemed to love and were proud of their hotel! They made me believe that this was the best hotel and that they were proud of the great service they were providing.. and I believed them as the hotel was top notch clean and inviting. We felt totally at home. Kudos to the food manager - Michael ! Alberto was great! He sang praise of the hotel all the way to the 8th floor and while unloading our luggage to our clean bright room! The lady behind the desk who gave us our rooms the next morning took time to explain everything , the routes, restaurants around and had great things to say about the Point hotel Bar & grill without shoving it down our throats! Am glad we did eat there because Michael was a great host! It wasn't just a hotel stay, it was a great experience, looking forward to going back. It stays true that happy employees are engaged, proud and value their jobs and in turn provide great customer service, hence great customer satisfaction. THANK YOU FOR YOUR SERVICE!

Nice hotel and good location to attractions. Friendly staff

Hotel was clean, location is great, and the staff at cabana was very friendly

Kendra at the front desk was so helpful and friendly. The food & beverages in the bar & grill made by Pedro were amazing. I would definitely stay their again.

Very nice hotel with a beautiful pool area and complete fitness center. Good location that is central to all Orlando attractions.

Beautiful and incredibly spacious room with all needed amenities. Staff friendly, eager to please. The only down side was that the pool was too cold to enjoy. Would stay again. Great accommodations and great value.

The hotel is in excellent shape and the suites are nice. The bed, however, was the most uncomfortable bed I have ever slept on (rock hard) and the pillows felt like they were made of granite. I had a difficult time sleeping because of how uncomfortable the bed was and how loud the AC unit was. Also, the sofa in our suite was stained and looked like it had been there for a couple decades. I won't be returning to the Point Hotel. Very disappointed.

Nice suite. Breakfast good if complimentary but not worth any extra charge. Too many great restaurants nearby.

Nice hotel, near main attractions in Orlando, clean and good price-quality relation.

7389 Universal Blvd Orlando FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

The Point Hotel & Suites places you within a 5-minute drive of Fun Spot USA and within a 10-minute drive of other popular attractions like Orange County Convention Center. This 3.5-star hotel welcomes guests with 215 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking. Also close to this Orlando hotel are ICON Orlando and Universal Studios Florida™.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning off right with buffet breakfast served for a fee.


Rooms

Guests can expect to find free WiFi and 32-inch a plasma TV with satellite channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a minibar.


Property features

At The Point Hotel & Suites, guests enjoy an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, a meeting room, and a business center.

Room options

2 Bedroom Family Suite with Full Kitchen

King 3 | Full 1 | Sleeps 8

King Room with 2 King Beds

King 2 | Sleeps 4

Deluxe 1 Bedroom Suite with Spa Bath and Full Kitchen

King 1 | Sleeps 4

Two Bedroom Suite with Two Sofa Beds and Full Kitchen

Full 2 | King 2 | Sleeps 8

Guest reviews for The Point Hotel & Suites

Everyone (137)
4
Business Business Travelers

I would like to preface my comments by saying that this is an excellent property and I will likely stay at The Point Hotel & Suites again when I'm in the area. Pros Excellent location and close to the Orange County Convention Center The hotel is extremely clean and the rooms are terrific Food served for breakfast is very good and there are lots of options Cons Check-in experience was painfully s--l--o--w Breakfast is a horror show, due to a lack of space and seating You will get your steps in walking from the parking lot to the lobby All in all an excellent hotel, but there is definitely room for improvement. The breakfast area needs to be rearranged or expanded. The check-in process could be sped up and improved as well. Have the room keys ready and waiting so the guests can simply sign-in, swipe a payment method and go. Why do I have to fill out a form at the desk if I've already done that on-line?

By , from Connecticut USA on Feb 12, 2019

Review comment responded on Feb 14, 2019

Thank you for staying with us. We appreciate your feedback and have addressed this with our team. We hope to welcome you back again soon.

5
Everyone

Rooms were clean staff was excellent Great place to stay I really enjoyed it in a place that had good food

By on Jan 30, 2019

Review comment responded on Jan 31, 2019

Thank you for staying with us. We hope to see you again soon.

2
Everyone

There was a problem with a hotel guest next door to us and staff did not address the situation.

By on Jan 25, 2019

Review comment responded on Jan 31, 2019

Thank you for your feedback.

5
Everyone

This hotel is truly a hidden gem! It is beautiful, and close to many attractions!

By on Jan 22, 2019

Review comment responded on Jan 31, 2019

Thank you for staying with us. We hope to welcome you back with us again soon.

4
Everyone

Good hotel in a good location. Checking in was a little slow but staff is very nice. Trying to get Starbucks coffee in the morning was challenging. I asked for regular coffee twice and got a latte and the staff was training. Slow process. I would stay here again though. Very close to Coopers Hawk and International Drive.

By on Jan 17, 2019

Review comment responded on Jan 21, 2019

Thank you for staying with us. We hope to welcome you back with us again soon.

5
Everyone

By on Jan 7, 2019

Review comment responded on Jan 21, 2019

Thank you for staying with us. We hope to welcome you back with us again soon.

5
Everyone

By on Jan 7, 2019

Review comment responded on Jan 21, 2019

Thank you for staying with us. We hope to welcome you back with us again soon.

5
Everyone

One of the nicest hotels we have stayed in. Very clean, quiet, fantastic view of the pool, city lights including The Icon & several fireworks displays for NYE. Jacuzzi tub in the room was awesome!! Would definitely come back again.

By on Jan 6, 2019

Review comment responded on Jan 21, 2019

Thank you for staying with us. We hope to welcome you back with us again soon.

5
Everyone

By on Jan 5, 2019

Review comment responded on Jan 6, 2019

Thank you for staying with us. We hope to welcome you back with us again soon.

4
Everyone

By on Jan 4, 2019

Review comment responded on Jan 6, 2019

Thank you for staying with us. We hope to welcome you back with us again soon.