Traditional Room, 2 Double Beds
from $145
Walt Disney World Dolphin
4.0 out of 5.0
3.9
out of 5
Average Guest Review
See all 506 reviews
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Recent guest reviews
I would not book here again. Its a nice hotel, but they made it clear they are not a Disney hotel in action and by saying so. Found out about the mandatory $20 daily parking fee, and $25 daily "resort fee" ( 2 bottles of water) after completing booking. Thats ok, but my wife is on oxygen and awaiting a heart transplant, we have to carry her medical equipment with us, we were Never asked if they could assist us. I got my wife inside and then parked and made 3 trips back and forth for our luggage and her medical equipment, and not once was assistance even offered. This is not a guest friendly Hotel.
There is a lot of construction going on, entrances were constantly being closed and diverted. Parking should have been easier than it was, we got there a little later in the evening and it took 45 min to park in the lot right next to the hotel. Staff was very friendly and Disney quality, but as a vacation hotel it felt very manufactured and cold. Won't stay here again.
On the last day of our stay at this hotel, we were out of the room in the morning. We returned before 11:00 to shower and get ready to check out. The room was already cleaned and all of our belongings were thrown away. We had to find the maid to try to retrieve some of our possessions. We had to go through her garbage. It was not even check-out time. This is extremely wrong. On the previous day, we were at Magic Kingdom all day and came back to find our room was not touched by the maid. No clean towels, beds not made, no water. Very disappointed.
This hotel is in the perfect location for enjoying Disney's Boardwalk and for walking to the rear entrance of EPCOT.
Starting with the positives, it is close to Epcot and Hollywood studios along with the boardwalk hotel and yacht and boat club all within walking distance or a boat ride. The grounds are quite nice and the pool and grotto are nice/above average. Multiple restaurants with most for children there are two high quality restaurants for adults. Inside things are not as exciting. Not up to typical Disney standards there is a distinct lack of attention to details and things are looking old/unkempt. The staff are b-grade and not polished like the park or other Disney hotels with some manned by rude or unprofessional staff. The spa looked beautiful but everything else is falling behind There were broken Doritos in the hall outside my door before I arrived which laid there for two days. One day I showered to find no towels with only a tepid apology after asking to speak to a manager. If you have to forward a letter or business packages to the hotel you will pay handsomely for them to let the ups delivery man put them on their premises (although they ARE well guarded and sorted at all times). Parking is $20/day. Additional $25 for "2 mandatory bottles of water/day and wifi = the resort fee" meant that a $207 room rate resulted in a more than $300/day final charge with all the additional hidden fees and taxes. Room had a led tv with limited cable, a small fridge, broken safe and hair dryer and coffee but no microwave or any special amenities and was largely clean.
Great room with a view of the fireworks! The room was nice and the Bluezoo restaurant was great!
I enjoyed everything from when I walked in until I walked out. Staff could not have been any better. Took care of everything I needed or wanted
HOTEL HALLWAYS AND ROOM COULD USE SOME UPDATING. CARPETS, SHOWERS, ETC.BUT OVERALL NICE REALLY BIG. LOTS OF WALKING AS IF THE PARKS WERE NOT ENOUGH.LOTS OF CONVENTION AREA.. WE HAD A CAR AND HAD TO WALK THROUGH ALL THESE AREAS TO GET TO PARKING. KINDS INCONVENIENT. BUT BIG PLACE.. ALL THE WORKERS WERE GREAT.
Easy to maneuver throughout the hotel. 24 restaurant, very friendly staff. Great views of nightly fireworks. Loved it!!!!
Everything Disney is always great. My only wish would be that they should shuttle you to and from airport and not charge you!
Our room was smelly and old. Location was great. Services were ok- you don't get all of the perks of staying at a Disney resort but you get some. But being we were only in the room a few hours each night to sleep it was fine for a weekend.
We were only there for 1 day, so weren't there long enough to do much.
Hotel is a bit dated, but still nice. However, the bathrooms need to be remodeled. Especially the floors. Heard another guest also complaining about the poor condition of her room. If you can get a good price for the room, it still may be the best best if going to Epcot. Restaurants in the hotel and boardwalk are pricey.
The halls were a bit worn and dated but the room was quite comfortable and very clean.
Hotel needs remodeling. Very dated and old, yet still nice. Bathroom floor was dirty (needs new tile). Did not meet my expectation for this type of hotel.
Great stay. Only complaint is the checkin was slow.
Front desk stuff not accommodating. Rooms very dirty, garbage under bed, finding previous guest stuff and garbage in drawers..... broken things (door handle, toilette) etc... Maintenance is not doing their job.
Rooms are old. Bathroom too small and hotel needs to be renovated.
Hotel and the staff general are good....but when arrive to the hotel the room wasn't clean.
We found our rooms were not ready until 5pm. Stayed over the Christmas holiday. That might be the resonm Rooms were very comfortable and easy access to transportation.
Guest reviews for Walt Disney World Dolphin
check for extra fees that are not shown
Everyone
I would not book here again. Its a nice hotel, but they made it clear they are not a Disney hotel in action and by saying so. Found out about the mandatory $20 daily parking fee, and $25 daily "resort fee" ( 2 bottles of water) after completing booking. Thats ok, but my wife is on oxygen and awaiting a heart transplant, we have to carry her medical equipment with us, we were Never asked if they could assist us. I got my wife inside and then parked and made 3 trips back and forth for our luggage and her medical equipment, and not once was assistance even offered. This is not a guest friendly Hotel.
construction and conferences
Everyone
There is a lot of construction going on, entrances were constantly being closed and diverted. Parking should have been easier than it was, we got there a little later in the evening and it took 45 min to park in the lot right next to the hotel. Staff was very friendly and Disney quality, but as a vacation hotel it felt very manufactured and cold. Won't stay here again.
Everyone
On the last day of our stay at this hotel, we were out of the room in the morning. We returned before 11:00 to shower and get ready to check out. The room was already cleaned and all of our belongings were thrown away. We had to find the maid to try to retrieve some of our possessions. We had to go through her garbage. It was not even check-out time. This is extremely wrong. On the previous day, we were at Magic Kingdom all day and came back to find our room was not touched by the maid. No clean towels, beds not made, no water. Very disappointed.
great location
Families
This hotel is in the perfect location for enjoying Disney's Boardwalk and for walking to the rear entrance of EPCOT.
not up to usual disney standards
Everyone
Starting with the positives, it is close to Epcot and Hollywood studios along with the boardwalk hotel and yacht and boat club all within walking distance or a boat ride. The grounds are quite nice and the pool and grotto are nice/above average. Multiple restaurants with most for children there are two high quality restaurants for adults. Inside things are not as exciting. Not up to typical Disney standards there is a distinct lack of attention to details and things are looking old/unkempt. The staff are b-grade and not polished like the park or other Disney hotels with some manned by rude or unprofessional staff. The spa looked beautiful but everything else is falling behind There were broken Doritos in the hall outside my door before I arrived which laid there for two days. One day I showered to find no towels with only a tepid apology after asking to speak to a manager. If you have to forward a letter or business packages to the hotel you will pay handsomely for them to let the ups delivery man put them on their premises (although they ARE well guarded and sorted at all times). Parking is $20/day. Additional $25 for "2 mandatory bottles of water/day and wifi = the resort fee" meant that a $207 room rate resulted in a more than $300/day final charge with all the additional hidden fees and taxes. Room had a led tv with limited cable, a small fridge, broken safe and hair dryer and coffee but no microwave or any special amenities and was largely clean.
very convenient to the parks!
Everyone
Great room with a view of the fireworks! The room was nice and the Bluezoo restaurant was great!
hotel with everything
Everyone
I enjoyed everything from when I walked in until I walked out. Staff could not have been any better. Took care of everything I needed or wanted
close to disney parks,. great pools
Everyone
HOTEL HALLWAYS AND ROOM COULD USE SOME UPDATING. CARPETS, SHOWERS, ETC.BUT OVERALL NICE REALLY BIG. LOTS OF WALKING AS IF THE PARKS WERE NOT ENOUGH.LOTS OF CONVENTION AREA.. WE HAD A CAR AND HAD TO WALK THROUGH ALL THESE AREAS TO GET TO PARKING. KINDS INCONVENIENT. BUT BIG PLACE.. ALL THE WORKERS WERE GREAT.
great hotel, love the view of nightly fireworks
Everyone
Easy to maneuver throughout the hotel. 24 restaurant, very friendly staff. Great views of nightly fireworks. Loved it!!!!
nice hotel!
Everyone
Everything Disney is always great. My only wish would be that they should shuttle you to and from airport and not charge you!
