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Walt Disney World Dolphin

4.0 out of 5.0

Walt Disney World Dolphin

4.0 out of 5.0

Recent guest reviews

The property could definitely use a facelift. The carpets in the hallways need replacing, some of the walls had minor damage that should be repaired.

The hotel is all first class and in a great location. Rooms are spacious, except for bathroom, which is tight. Everything was modern and fresh.

Loved our stay at WDW Dolphin. We usually stay at one of the other resort’s hotels but tried the Dolphin and it was outstanding. Great customer service, extra amenities in the room, and restaurants were really good with exceptional staff. Going to definitely stay there again

Including breakfast would have been nice. Prices in hotel for food and or restaurants very expensive.

very nice hotel --liked shuttles to and from resort parks and boat to epcot beautiful décor inside and out the bed wasn't very comfortable--I think it was the mattress, woke up every morning with back soreness did like idea of going green and appreciated incentive to do that--still had refill of supplies--water and coffee which is greatly appreciated had some money stolen in convenience store off lobby but the manager and security staff were prompt and was able to recover it!! In all, a pleasant stay and would stay here again in a heartbeat

Hotel lobby and outside seemed okay, once you got off the elevators and start walking through the hallways, you'll notice how old it is. Rooms were exactly the same.

Location was great. Staff very nice. House keepers went above what was expected.

Nice hotel for the money.. however meals were move expensive than expected

Longest checkin I've ever experienced. We arrived quite early with our bags; around 1pm, hoping the room would be ready early. This was the only resort in Disney that didn't offer to hold our luggage so we could begin to enjoy the amenities. They simply stated they would "text me when the room was ready." After 3 hours of just hanging out around the lobby, i finally asked again at 4pm... to which it still was not ready! Thankfully this rep expedited the checking of the room so we could settle in. To our surprise, the room was quite small... smaller than what I am used to in a Disney resort. And after paying over $300 for basically 18 hours... i do not at all, have that warm fuzzy Disney feeling about this resort. Ive never experienced that in the 40 years i have been visiting. And this was finally my first trip to Dolphin... which I was very excited about. On a good note, the hotel is quite beautiful... especially at night, and was very clean. This is so important to me. So in terms of feeling comfortable in the room; the beds were comfy and the room itself was very clean! But again, the service I hoped for just wasnt quite there... it wasn't that Disney "welcome" that I have become so used to. Perhaps I will stick with the resorts I already know... which is about 10 of them. :-)

We were able to see Epcot from our room. Beautiful hotel wish we had spent more than one night there. You can walk to Epcot and Hollywood studios.

Charged me twice for the same evening. The various extra fees are ridiculous! $28 each night for Dasani water (didn’t drink) and wi-fi when I am a Marriott rewards member? I keep calling customer service. No one answers so I have yet to get the billing corrected.

Best Resort I’ve stayed at. Would rebook again. Great food , wonderful staff & close to everything.

We waited in the check in line for 20 minutes and were finally called to the desk. The young woman, who had been happy and animated with her previous guest, took my name and then looked at her computer and scouled. She said “oh you booked through Orbitz”. And then stared at her screen for 5 minutes and made faces as though she was watching a gory movie. I finally asked what was wrong and she said she did t have any rooms for me open yet. It was 6 pm, and check in was at 4, and I hadn’t received a call postponing my arrival. When I pointed all that out she went into the back for 10 minutes then came out and scouled some more. She said nothing , and started typing, and after. Few momwnts I again inquired if she had a room for me, she said yes. She then took an additional 10 minutes to finish typing silently and “double check” that the room was actually clean and empty. She asked me to run my credit card, didn’t say why, and put a $500 charge on it. I asked what it was for, since the room was prepaid, and she said “oh incidentals, we hit 5 but charge 1”. By that point I gave up and just wanted to get in the room. The hotel is beautiful and in a great location. But the check in process took 45 minutes and the clerk was not at all friendly, and was in fact quite rude. Problems happen, I get that, but explain them, and offer a solution, don’t make us watch your face react in horror as you stare at a screen and make us pry information from you!

Excellent location for a Disney World visit. Transportation services available to the park(s), eliminating the need to rent a car. I am happy with this hotel, and will likely return in the future.

Great location. Clean but needs update. Staff was great. Bathroom very tight

1500 Epcot Resort Blvd Lake Buena Vista FL

Hotel highlights

  • Steps from Walt Disney World® area and Walt Disney World® Resort
  • Onsite dining
  • Spa
  • Private beach

Located in Bay Lake, Walt Disney World Dolphin is next to popular attractions like Walt Disney World® area and Walt Disney World® Resort. This 4-star resort welcomes business and leisure travelers with 5 outdoor pools, a private beach, and a full-service spa. It's also close to Disney's Hollywood Studios® and Epcot®.


Dining

Enjoy dining at Shulas Steakhouse, one of 12 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés. Start your day off with breakfast, available for a fee.


Rooms

Guests can enjoy a flat-screen TV and stay connected with WiFi. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and free newspapers.


Property features

Walt Disney World Dolphin features a private beach, a full-service spa, and 5 outdoor pools. Parking is available for USD 23.00 per night (USD 33.00 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this beach resort include a children's pool, a 24-hour health club, and a spa tub.

Room options

Deluxe Suite, 1 King Bed with Sofa bed

King 1 | Sleeps 5

Deluxe Room, Partial View

Full 2 | Sleeps 2

Room, 1 King Bed, Resort View

King 1 | Sleeps 3

Room, 2 Double Beds, View

Full 2 | Sleeps 5

Guest reviews for Walt Disney World Dolphin

Everyone (144) Couples (193) Business (14) Family (226) Friends (21) Other (16)
3
Families

The property could definitely use a facelift. The carpets in the hallways need replacing, some of the walls had minor damage that should be repaired.

By on Feb 11, 2019

5
Partner Couples

The hotel is all first class and in a great location. Rooms are spacious, except for bathroom, which is tight. Everything was modern and fresh.

By on Feb 10, 2019

5
Everyone

Loved our stay at WDW Dolphin. We usually stay at one of the other resort’s hotels but tried the Dolphin and it was outstanding. Great customer service, extra amenities in the room, and restaurants were really good with exceptional staff. Going to definitely stay there again

By on Jan 28, 2019

Review comment responded on Feb 4, 2019

Thanks for sharing your feedback.

5
Everyone

Including breakfast would have been nice. Prices in hotel for food and or restaurants very expensive.

By on Jan 26, 2019

Review comment responded on Feb 4, 2019

thanks for sharing your feedback.

4
Everyone

very nice hotel --liked shuttles to and from resort parks and boat to epcot beautiful décor inside and out the bed wasn't very comfortable--I think it was the mattress, woke up every morning with back soreness did like idea of going green and appreciated incentive to do that--still had refill of supplies--water and coffee which is greatly appreciated had some money stolen in convenience store off lobby but the manager and security staff were prompt and was able to recover it!! In all, a pleasant stay and would stay here again in a heartbeat

By on Jan 24, 2019

4
Everyone

By on Jan 24, 2019

2
Everyone

Hotel lobby and outside seemed okay, once you got off the elevators and start walking through the hallways, you'll notice how old it is. Rooms were exactly the same.

By on Jan 23, 2019

5
Everyone

Location was great. Staff very nice. House keepers went above what was expected.

By on Jan 23, 2019

4
Everyone

By on Jan 22, 2019

4
Everyone

Nice hotel for the money.. however meals were move expensive than expected

By on Jan 16, 2019