Booked a 3 night getaway through Orbitz and with air fare and rental car and got an incredible deal. Check in at the Hotel was a little rocky because they had just re-opened after Covid shutdown and were short staffed. The door lock battery had died and we had to go back to the front desk twice and then wait for housekeeping to change it but the front desk person was very apologetic and provided a free bottle of wine for the hassle. After getting in our room, it was clean ,spacious ( Junior King Suite) and had a nice view of the pool area. Housekeeping was not provided due to Covid, however they did provide plenty of towels at our request. I didn’t find out that they charged for parking in their parking garage until we got there but there was plenty of street parking right next to the hotel. All in al it was a great getaway and we would definitely stay there again!
Food service is extremely expensive. $17 breakfast is ridiculous. ALL staff was very friendly, courteous and helpful
The Staff is Amazing! The hotel is nice and well kept but older. Good location. Easy to find.
Staff was friendly and courteous . Room was very clean.
Loved the staff. Although Orbitz split my reservation the staff was able to make it easy for my family and I. Overall very helpful
No way will I stay here again. Staff, Rooms, etc where way below what I expected.
Evvery nice and secured. The view was great, the staff we ran into were very polite and sweet. The only bad thing was but it wasn't the hotel fault was the traffic and construction around the hotel.
Very secure.need room key to use elevator. Very large bathroom..staff respond to snything you call about..separate key on room lhone to call direct,and care phones on every floor near elevators.food prices not bad..it was difficult to change room temperature.had to bend down to use coffeemaker.
Nice hotel. Clean room. Check in took forever. Overall good.
The tub and bathroom had hair all over, also wasn’t happy with the blanket it was not what I would expect.
Located in Downtown Orlando, DoubleTree by Hilton Orlando Downtown is within a mile (2 km) of popular sights such as Lake Eola and Lake Eola Park. This 342-room, 3.5-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. You can get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6 AM to 10:30 AM.
All 342 rooms provide MP3 docks, coffee makers, and free weekday newspapers. Guests can expect 50-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and desks are also standard.
At DoubleTree by Hilton Orlando Downtown, guests enjoy features like an outdoor pool, a 24-hour fitness center, and a rooftop terrace. Valet parking is available for USD 26 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Booked a 3 night getaway through Orbitz and with air fare and rental car and got an incredible deal. Check in at the Hotel was a little rocky because they had just re-opened after Covid shutdown and were short staffed. The door lock battery had died and we had to go back to the front desk twice and then wait for housekeeping to change it but the front desk person was very apologetic and provided a free bottle of wine for the hassle. After getting in our room, it was clean ,spacious ( Junior King Suite) and had a nice view of the pool area. Housekeeping was not provided due to Covid, however they did provide plenty of towels at our request. I didn’t find out that they charged for parking in their parking garage until we got there but there was plenty of street parking right next to the hotel. All in al it was a great getaway and we would definitely stay there again!
Food service is extremely expensive. $17 breakfast is ridiculous. ALL staff was very friendly, courteous and helpful
We appreciate your feedback as it helps us improve your guest experience moving forward. We're glad you found our team especially friendly and accommodating, as we want you to feel right at home from the moment you arrive at DoubleTree by Hilton Hotel Orlando Downtown. We look forward to your next visit!
Thank you for visiting! We are grateful for your star-rating, please come back soon.
The Staff is Amazing! The hotel is nice and well kept but older. Good location. Easy to find.
Your fantastic feedback made our day! Thank you for the wonderful compliments on our friendly and attentive staff. We truly enjoy meeting and assisting our guests. We hope the next time you're in town, you'll consider another stay at DoubleTree by Hilton Hotel Orlando Downtown. Our signature warm cookies will be awaiting your visit!
Staff was friendly and courteous . Room was very clean.
We appreciate the fantastic review. Thank you for mentioning the especially-enjoyable aspects of your visit including our courteous staff and pristine accommodations. We hope you'll consider another stay at DoubleTree by Hilton Hotel Orlando Downtown whenever you're in the area for business or leisure!
We regret that your experience did not leave you with a better impression. We hope to have another chance to restore your confidence in us.
There is nothing better than earning five-stars from a valued guest! Thank you and we hope to see you again soon.
There is nothing better than earning five-stars from a valued guest! Thank you and we hope to see you again soon.
Loved the staff. Although Orbitz split my reservation the staff was able to make it easy for my family and I. Overall very helpful
We appreciate the five-star review. Thank you for mentioning our exceptional customer service. It was our pleasure to assist you with your reservation. You can expect the same great service and hospitality on each and every visit to DoubleTree by Hilton Hotel Orlando Downtown. We hope you'll stay with us again soon!
Seeing your rating is disappointing as we always strive to provide our guests' with a first-rate stay. We hope to have the opportunity to change your impression of us on a future visit.