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Recent guest reviews

This is not a family oriented place. Nothing close to the facility. Very few eating places.

This was not a good experience for me. Staff did not stock or provide turn down service per request. Almost got stuck in the elevator, had to push door back open due to a power outage of some sort. Provided a $20 credit after the turn down service wasnt completed assuming we could use it for anything regarding the hotel but was told only for bar or to "room service". Overall terrible experience and had to still pay for parking despite being a hotel guest.

Great staff, all very friendly and welcoming. Madks and social distancing in place. The property was spotless.

Good service from the moment I got there and close to everything!

Customer Service and clean other than the fridge having leftover food in it. Also there was no microwave in the room.

Booked a 3 night getaway through Orbitz and with air fare and rental car and got an incredible deal. Check in at the Hotel was a little rocky because they had just re-opened after Covid shutdown and were short staffed. The door lock battery had died and we had to go back to the front desk twice and then wait for housekeeping to change it but the front desk person was very apologetic and provided a free bottle of wine for the hassle. After getting in our room, it was clean ,spacious ( Junior King Suite) and had a nice view of the pool area. Housekeeping was not provided due to Covid, however they did provide plenty of towels at our request. I didn’t find out that they charged for parking in their parking garage until we got there but there was plenty of street parking right next to the hotel. All in al it was a great getaway and we would definitely stay there again!

Food service is extremely expensive. $17 breakfast is ridiculous. ALL staff was very friendly, courteous and helpful

The Staff is Amazing! The hotel is nice and well kept but older. Good location. Easy to find.

Staff was friendly and courteous . Room was very clean.

South Ivanhoe Boulevard Orlando FL

Hotel highlights

  • Close to Lake Eola and Lake Eola Park
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown Orlando, DoubleTree by Hilton Orlando Downtown is within 2 miles (3 km) of popular attractions such as Orlando Science Center and Amway Center. This 342-room, 3.5-star hotel has conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. You can get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6 AM to 10:30 AM.


Rooms

All 342 rooms provide MP3 docks, coffee makers, and free weekday newspapers. Guests can expect 50-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and desks are also standard.


Property features

At DoubleTree by Hilton Orlando Downtown, guests enjoy features like an outdoor pool, a 24-hour fitness center, and a rooftop terrace. Self parking is available for USD 19 per night. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 2 Queen Beds, Accessible, View (Roll-In Shower)

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, View (High Floor)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, View (High Floor)

1 King Bed | Sleeps 2

Guest reviews for DoubleTree by Hilton Orlando Downtown

Everyone (28) Couples (6) Family (2)
3
Family with small children

This is not a family oriented place. Nothing close to the facility. Very few eating places.

By on May 15, 2021

Review comment responded on May 18, 2021

It's disappointing to hear that your stay fell short of expectations And we appreciate your feedback. Our staff is always eager to guide you to their favorite local destinations and help arrange transportation. We'd love to have another chance to change your impression of us.

2
Partner Couples

This was not a good experience for me. Staff did not stock or provide turn down service per request. Almost got stuck in the elevator, had to push door back open due to a power outage of some sort. Provided a $20 credit after the turn down service wasnt completed assuming we could use it for anything regarding the hotel but was told only for bar or to "room service". Overall terrible experience and had to still pay for parking despite being a hotel guest.

By on Apr 20, 2021

Review comment responded on Apr 22, 2021

Your feedback is disheartening as it's always our goal to provide a memorable stay for each guest we welcome. From what you described, we missed the mark, and for that, we sincerely apologize. We'd love to connect with you to learn more. Please allow us another chance to welcome you back so we can improve your impression of us.

5
Friends Business Business

Great staff, all very friendly and welcoming. Madks and social distancing in place. The property was spotless.

By on Apr 17, 2021

Review comment responded on Apr 20, 2021

What a thrill to receive your wonderful assessment of our exceptional hospitality! We're glad that our commitment to safety and cleanliness impressed you, and that our amazing team helped you feel well cared for. Thank you for your five-star rating and we hope you'll visit us again soon at the DoubleTree Orlando Downtown!

3
Everyone

By on Apr 16, 2021

Review comment responded on Apr 26, 2021

Thank you for rating your say. We're confident you'll enjoy a much-improved guest experience the next time you visit.

5
Friends

Good service from the moment I got there and close to everything!

By on Mar 8, 2021

Review comment responded on Mar 15, 2021

Thank you for your feedback. We appreciate you staying with us and hope to see you again soon!

5
Everyone

By on Mar 1, 2021

Review comment responded on Mar 12, 2021

Thank you for your feedback. We appreciate you staying with us and hope to see you again soon!

5
Everyone

By on Mar 1, 2021

Review comment responded on Mar 12, 2021

Thank you for your feedback. We appreciate you staying with us and hope to see you again soon!

4
Everyone

By on Dec 9, 2020

Review comment responded on Dec 10, 2020

Thank you for your feedback. We appreciate you staying with us and hope to see you again soon!

5
Everyone

By on Nov 30, 2020

Review comment responded on Nov 30, 2020

Thank you for your feedback. We appreciate you staying with us and hope to see you again soon!

3
Everyone

By on Jul 28, 2020

Review comment responded on Aug 12, 2020

We apologize that we appear to have fallen short of your expectations. Please contact us directly if you would like discuss. We get an opportunity to improve upon your experience.

DoubleTree by Hilton Orlando Downtown

60 South Ivanhoe Boulevard, Orlando, FL 32804
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