Skip to main content
Beginning of main content

DoubleTree by Hilton Orlando Downtown

3.5 out of 5.0

Recent guest reviews

No way will I stay here again. Staff, Rooms, etc where way below what I expected.

Evvery nice and secured. The view was great, the staff we ran into were very polite and sweet. The only bad thing was but it wasn't the hotel fault was the traffic and construction around the hotel.

Very secure.need room key to use elevator. Very large bathroom..staff respond to snything you call about..separate key on room lhone to call direct,and care phones on every floor near elevators.food prices not bad..it was difficult to change room temperature.had to bend down to use coffeemaker.

Nice hotel. Clean room. Check in took forever. Overall good.

The tub and bathroom had hair all over, also wasn’t happy with the blanket it was not what I would expect.

First night we were in a room that was very, very tired. The towel rack was missing bars so the folded towels were falling through it. There was a glass shelf for toiletries that was so wobbly and loose you couldn't put anything on it. Later in the night it fell off of the wall and shattered into a million pieces all over the bathroom floor. The shower was a handicap shower but there was no shelf or soap holder anywhere so you had to put the soap and shampoo on the floor. Our sheet on the mattress was about 18 inches short of the bottom of the mattress so our feet were on the mattress all night. We were awoken at 7:30AM to construction sounds from the floor above. We were on the 9th floor, the 10th & 11th floors were being renovated. The next morning the desk person was very kind and moved us to a very nice room for the rest of our stay. If this happened in the beginning we would have rated this hotel highly. We purchased our room through Orbitz and it was prepaid. I have a feeling that when you do this the hotels give you their least favorable rooms.

Hotel staff was nice enough but the hotel itself is in dire need of remodeling / renovation. Our room was so humid the sheets practically felt wet and the carpets made me feel the need to keep sandals on when traveling to the bathroom at night. I’m glad we were only scheduled one night. Self Parking for this facility is also $19 a night. I think you can find better accommodations for the money elsewhere. I’m usually quite content with Hilton properties but this one leaves a lot to be desired.

It's pretty beat up overall. Maintenance seems to be lacking. Hotel staff were indifferent. Food was not fresh. My mom threw up after eating breakfast.

Good business traveler hotel, parking a bit high though

Very clean and comfortable Will stay again....................

Parking should be included in hotel stay. Not an additional $20 per night

The hotel was just ok for a double tree, I expected a bit more, but the staff was the absolute best, from the clerks to house keeping! I mean just polite and willing to help and assist with all my needs, I was never told no like ever. Next time I'm in Orlando I am staying there

Overall, a pleasant experience. The parking garage is super tight so be careful around the turns. They also charge a fee to park. The shower is fantastic and the bed is comfortable.

My daughter loved the cookies! What a nice surprise.

Hotel highlights

  • Close to Lake Eola Park
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown Orlando within a mile (2 km) of Lake Eola Park, DoubleTree by Hilton Orlando Downtown is within 2 miles (3 km) of other popular sights such as Orlando Science Center. This 342-room, 3.5-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Full breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


Rooms

A flat-screen TV comes with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. The pillowtop bed provides a full night's sleep and the bathroom offers hair dryers. Other standard amenities include an MP3 dock, a sofa bed, and a coffee maker.


Property features

At DoubleTree by Hilton Orlando Downtown, guests enjoy an outdoor pool, a 24-hour fitness center, and a rooftop terrace. Parking is available for USD 20.24 per night (USD 22 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed, Corner

King 1 | Sleeps 2

Room, 1 King Bed, City View (Oversized)

King 1 | Sleeps 2

Room (Parlor)

Full 1 | Sleeps 2

Studio, 1 King Bed

King 1 | Sleeps 2

Guest reviews for DoubleTree by Hilton Orlando Downtown

Everyone (31) Couples (20) Business (18) Family (14) Other (5) Friends (6)
4
Partner Couples

Evvery nice and secured. The view was great, the staff we ran into were very polite and sweet. The only bad thing was but it wasn't the hotel fault was the traffic and construction around the hotel.

By on Mar 31, 2019

Review comment responded on Apr 1, 2019

We appreciate the positive feedback. It means a lot to know our friendly and attentive service didn't go unnoticed. We want every guest to feel right at home at DoubleTree by Hilton Hotel Orlando Downtown. It's our pleasure to welcome you anytime your travels bring you to the area!

4
Everyone

By on Mar 12, 2019

4
Everyone

By on Feb 19, 2019

4
Partner Couples

Very secure.need room key to use elevator. Very large bathroom..staff respond to snything you call about..separate key on room lhone to call direct,and care phones on every floor near elevators.food prices not bad..it was difficult to change room temperature.had to bend down to use coffeemaker.

By on Feb 11, 2019

Review comment responded on Feb 12, 2019

Thank you for your constructive feedback. We appreciate the compliments on our attentive staff and spacious guest rooms. Learning more about your visit helps us to perfect the guest experience moving forward. We hope you’ll choose DoubleTree by Hilton Hotel Orlando Downtown on your next visit to the area!

5
Everyone

By on Jan 14, 2019

4
Everyone

By on Jan 4, 2019

3
Everyone

Nice hotel. Clean room. Check in took forever. Overall good.

By on Dec 28, 2018

Review comment responded on Dec 31, 2018

We appreciate your review. Thank you for letting us know your well-appointed guest room met your needs. Please accept our apologies for the wait at check-in. Such delays are unusual for us and we’re confident that your next visit will be wonderful in every way.

5
Everyone

By on Dec 16, 2018

3
Everyone

The tub and bathroom had hair all over, also wasn’t happy with the blanket it was not what I would expect.

By on Dec 4, 2018

Review comment responded on Dec 7, 2018

We appreciate your feedback. Thank you for letting us know your guest room may have benefitted from a bit more attention. Please don’t hesitate to share your concerns with our staff during your stay. We’re here to ensure you have a wonderful visit in every way. Should you choose our property again, we’re confident we can make a better impression on your next visit.

2
Everyone

First night we were in a room that was very, very tired. The towel rack was missing bars so the folded towels were falling through it. There was a glass shelf for toiletries that was so wobbly and loose you couldn't put anything on it. Later in the night it fell off of the wall and shattered into a million pieces all over the bathroom floor. The shower was a handicap shower but there was no shelf or soap holder anywhere so you had to put the soap and shampoo on the floor. Our sheet on the mattress was about 18 inches short of the bottom of the mattress so our feet were on the mattress all night. We were awoken at 7:30AM to construction sounds from the floor above. We were on the 9th floor, the 10th & 11th floors were being renovated. The next morning the desk person was very kind and moved us to a very nice room for the rest of our stay. If this happened in the beginning we would have rated this hotel highly. We purchased our room through Orbitz and it was prepaid. I have a feeling that when you do this the hotels give you their least favorable rooms.

By , from Philadelphia on Nov 19, 2018

Review comment responded on Nov 19, 2018

We’re disheartened to learn you had some concerns during your stay; we sincerely apologize for the disruptions you encountered. We want every guest to have a restful and relaxing visit with us and we regret if that wasn’t your experience. Your feedback is invaluable as we continue our exciting renovations to the property which will better serve our guests moving forward. We hope you will give us another chance to host you in the future; we think you’re going to love our new look.

DoubleTree by Hilton Orlando Downtown

60 South Ivanhoe Boulevard, Orlando, FL 32804