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DoubleTree by Hilton Hotel Orlando Downtown

4.0 star property
Hotel with a rooftop terrace, near Dr. Phillips Center for the Performing Arts

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Orlando Downtown

Lobby
Exterior
Meeting facility
Junior Suite, 1 King Bed | Pillowtop beds, in-room safe, desk, blackout drapes
Junior Suite, 1 King Bed | Pillowtop beds, in-room safe, desk, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
60 South Ivanhoe Boulevard, Orlando, FL, 32804
  • Place, Orange Avenue
    ‪1 min walk‬
  • Place, Lake Ivanhoe
    ‪3 min walk‬
  • Place, Orlando Science Center
    ‪2 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪22 min drive‬

Room options

View all photos for King Studio Walk in Shower Treat Yourself

Pillowtop beds, in-room safe, desk, blackout drapes

King Studio Walk in Shower Treat Yourself

  • Sleeps 2

View all photos for King Room with SofaBed

Pillowtop beds, in-room safe, desk, blackout drapes

King Room with SofaBed

  • Sleeps 4

View all photos for Corner King Room

Pillowtop beds, in-room safe, desk, blackout drapes

Corner King Room

  • Sleeps 2

View all photos for Room, 2 Queen Beds, Non Smoking

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(114 reviews)
  • 213 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Corner

Room, 2 Queen Beds, Non Smoking, Corner | Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking, Corner

8.0 out of 10
Very good
(13 reviews)
  • 249 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed

8.2 out of 10
Very good
(66 reviews)
  • 213 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Corner

8.2 out of 10
Very good
(20 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

7.4 out of 10
Good
(6 reviews)
  • 534 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(10 reviews)
  • 213 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(17 reviews)
  • 213 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower) | Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 213 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • 213 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View (Oversized)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, City View (Oversized)

8.4 out of 10
Very good
(12 reviews)
  • 605 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(38 reviews)
  • 213 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 205 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility Accessible Two Queen Room with Bathtub

Pillowtop beds, in-room safe, desk, blackout drapes

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

View all photos for Oversized King Room

Pillowtop beds, in-room safe, desk, blackout drapes

Oversized King Room

  • Sleeps 2

View all photos for Mobility Accessible King Room with Bathtub

Pillowtop beds, in-room safe, desk, blackout drapes

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Corner Two Queen Room Treat Yourself

  • Sleeps 6

View all photos for King Studio Walk in Shower No Tub

Pillowtop beds, in-room safe, desk, blackout drapes

King Studio Walk in Shower No Tub

  • Sleeps 2

Junior King Suite Treat Yourself

  • Sleeps 4

View all photos for Junior King Suite with Whirlpool

Pillowtop beds, in-room safe, desk, blackout drapes

Junior King Suite with Whirlpool

  • Sleeps 2

King Room Treat Yourself

  • Sleeps 2

City View High Floor Room Two Queen Beds

  • Sleeps 4

View all photos for 2 Queens Mobility Access Roll-in Shower

Pillowtop beds, in-room safe, desk, blackout drapes

2 Queens Mobility Access Roll-in Shower

  • Sleeps 4

View all photos for 2 Queen Acc Ri Shwr City View

Pillowtop beds, in-room safe, desk, blackout drapes

2 Queen Acc Ri Shwr City View

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

View all photos for Corner Two Queen Room

Pillowtop beds, in-room safe, desk, blackout drapes

Corner Two Queen Room

  • Sleeps 6

View all photos for King Room

Pillowtop beds, in-room safe, desk, blackout drapes

King Room

  • Sleeps 2

View all photos for Mobility Accessible King Room with Roll In Shower

Pillowtop beds, in-room safe, desk, blackout drapes

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

View all photos for King Room with City View

Pillowtop beds, in-room safe, desk, blackout drapes

King Room with City View

  • Sleeps 2

View all photos for Junior King Suite with SofaBed

Pillowtop beds, in-room safe, desk, blackout drapes

Junior King Suite with SofaBed

  • Sleeps 4

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Serves dinner and happy hour

DoubleTree by Hilton Hotel Orlando East - UCF Area

Orlando
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,001 reviews
$106 nightly
The price is $119
Jan 31 - Feb 1
Total with taxes and fees
DoubleTree by Hilton Hotel Orlando East - UCF Area

About the neighborhood

Orlando

Located in Ivanhoe Village, DoubleTree by Hilton Hotel Orlando Downtown is within 2 miles (3 km) of popular attractions such as Dr. Phillips Center for the Performing Arts and Inter&Co Stadium. This 342-room, 4-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Orange Avenue - 1 min walk - 0.1 miles
  • Lake Ivanhoe - 3 min walk - 0.2 miles
  • AdventHealth Orlando - 2 min drive - 1.5 miles
  • Orlando Science Center - 2 min drive - 1.5 miles
  • Kia Center - 2 min drive - 1.9 miles

Getting around

  • Orlando Station - 11 min drive
  • Lynx Central Station - 18 min walk
  • Orlando Intl. Airport (MCO) - 31 min drive

Restaurants

  • ‪Gravity Taproom - ‬9 min walk
  • ‪Bite Bistro & Wine Bar - ‬16 min walk
  • ‪Gnarly Barley - ‬12 min walk
  • ‪The Tavern - ‬11 min walk
  • ‪Reyes Mezcaleria - ‬7 min walk

About this property

DoubleTree by Hilton Hotel Orlando Downtown

Hotel with a rooftop terrace, near Dr. Phillips Center for the Performing Arts
At DoubleTree by Hilton Hotel Orlando Downtown, guests enjoy features like an outdoor pool, a 24-hour gym, and a rooftop terrace. Valet parking is available for USD 35.00 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a computer station.
50-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. MP3 docks, coffee makers, and laptop-compatible safes are also standard.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Crowne Plaza Orlando - Downtown by IHG
  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 573 reviews
$139 nightly
The price is $156
Jan 25 - Jan 26
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 32 per day)
  • Covered valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 17.95 for adults and USD 13.95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 60 South
  • 60 South Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 15,502 square feet of conference space
  • 17 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 17.95 for adults and USD 13.95 for children
  • Covered self parking fee: USD 32.00 per day (in/out privileges)
  • Covered valet parking fee: USD 35.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Orlando Downtown
DoubleTree Hilton Orlando Downtown
DoubleTree Orlando Downtown
Hilton DoubleTree Orlando Downtown
Hilton Orlando Downtown
Orlando Downtown DoubleTree
Orlando Downtown Hilton
DoubleTree Hilton Orlando Downtown Hotel
Doubletree By Hilton Orlando Downtown Hotel Orlando

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Hotel Orlando Downtown?

DoubleTree by Hilton Hotel Orlando Downtown provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton Hotel Orlando Downtown?

As of Jan 21, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Orlando Downtown on Jan 30, 2026 start from $127.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around DoubleTree by Hilton Hotel Orlando Downtown?

This hotel is situated in Ivanhoe Village within a 10-minute walk of Orange Avenue and Lake Ivanhoe. You'll also find Kia Center and Camping World Stadium within a short drive.

Is parking available on site at DoubleTree by Hilton Hotel Orlando Downtown?

Yes, covered valet parking is offered for USD 35.00 per night with in/out privileges. Accessible parking is also available for guests.

Does DoubleTree by Hilton Hotel Orlando Downtown have a casino on the premises?

No, DoubleTree by Hilton Hotel Orlando Downtown doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton Hotel Orlando Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What amenities will couples enjoy at DoubleTree by Hilton Hotel Orlando Downtown?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does DoubleTree by Hilton Hotel Orlando Downtown have a hot tub?

Yes, some guestrooms at this hotel feature private spa tubs.

Does DoubleTree by Hilton Hotel Orlando Downtown have a restaurant with a breakfast menu?

Yes, DoubleTree by Hilton Hotel Orlando Downtown serves a full breakfast for a surcharge each morning at 60 South.

Will DoubleTree by Hilton Hotel Orlando Downtown allow pets to stay for free?

Although they can't stay for free, dogs are welcome at DoubleTree by Hilton Hotel Orlando Downtown for a fee of USD 75 per accommodation, per stay.

Does DoubleTree by Hilton Hotel Orlando Downtown have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to DoubleTree by Hilton Hotel Orlando Downtown?

The closest major airport to DoubleTree by Hilton Hotel Orlando Downtown is Orlando Intl. Airport (MCO), which is 22.6 mi away (31 minutes by car). Another top airport is Orlando Sanford Intl. Airport (SFB), which is located 21.1 mi away (29-minute drive).

Can I book a room with a balcony at DoubleTree by Hilton Hotel Orlando Downtown?

No, there aren't any guestrooms with balconies at DoubleTree by Hilton Hotel Orlando Downtown.

Does DoubleTree by Hilton Hotel Orlando Downtown have a wedding venue?

There are wedding services available at DoubleTree by Hilton Hotel Orlando Downtown if that's in your vacation plans.

DoubleTree by Hilton Hotel Orlando Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1600 out of 3028 reviews
Rating 8 - Good. 578 out of 3028 reviews
Rating 6 - Okay. 365 out of 3028 reviews
Rating 4 - Poor. 228 out of 3028 reviews
Rating 2 - Terrible. 257 out of 3028 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Amy

Traveled with family
Liked: Cleanliness
Great shuttle service. Front desk staff could be a little more helpful.
Stayed 3 nights in Dec 2025

4/10 Poor

Michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Toilet did not flush. Shower was warm not hot. Parking in their attached garage is a horrible ordel. And you pay $35 for the hassle. In your face gouge, and a hassle to boot. Exiting the garage the next day was a 20 minute ordeal. horrible experince.
Stayed 1 night in Dec 2025

10/10 Excellent

Deonna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and the staff was courteous. Overall, I would stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

Brandy

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

10/10 Excellent

Daner

Stayed 1 night in Oct 2025

2/10 Terrible

Eboni

Stayed 1 night in Oct 2025

6/10 Okay

Rowdy

Liked: Staff & service, property conditions & facilities
Did not checkout the pool areas however, the hotel is very dated and could use a face lift. Great location and staff was great.
Stayed 2 nights in Oct 2025

8/10 Good

Esther

Liked: Cleanliness, amenities, property conditions & facilities
Check in blood be better. Check in staff, a little unprofessional.
Stayed 1 night in Oct 2025

10/10 Excellent

Devon

Liked: Cleanliness
Stayed 1 night in Oct 2025

4/10 Poor

Vance

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Most of the staff was veru friendly and helpful, only issue initially was being moved to a different room than the one i selected online. Apparently it wasnt clean or something. On the like of cleanliness the room had multiple large bugs in it, not sure if they were roaches or what but was gross all the same. Some of the things like couch had a stain on it and stuff so not very cozy overall. Windows were very dirty, to the point of not being able to see well out the window. Upside was the lady who ran the store in the mornings was very nice! And one of the older front desk ladies as well who helped me get my room switched to the same view i initially requested was helpful but tbh shouldnt of happened anyway.
Stayed 3 nights in Oct 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jenifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came for a quick overnight food sucked but the young man running the restaurant was awesome!
Stayed 1 night in Oct 2025

10/10 Excellent

Antonio

Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Oct 2025

10/10 Excellent

Kyle

Stayed 2 nights in Oct 2025

10/10 Excellent

Francisco

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice place Great service
Stayed 3 nights in Oct 2025

10/10 Excellent

Marc, Freehold

Stayed 1 night in Sep 2025

10/10 Excellent

Peggy

Stayed 1 night in Aug 2025

2/10 Terrible

Larry

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Roaches in room
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay but 35 bucks a night for parking 30 bucks for breakfast 30 bucks for dinner 75 bucks a day for incidentals, and unless you’re rewards member three bucks for water in your room!
Stayed 3 nights in Oct 2025

2/10 Terrible

Antoinette

Disliked: Staff & service
Staff did not assist me moving my reservation to another Doubletree due to conflict with Uber prevented my arrival.I spoke to their agent (Kevin) when I arrived at the other location.They are marking my reservation as a “No Show “.I have. Discussed with Expedia without any resolution.I am canceling my Uber account.I had to call the police to assist me.
Stayed 1 night in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2025

4/10 Poor

Kimberly

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was disorganized and the receptionist was too busy answering his phone. The lobby was the cleanest part. Pics online are very deceiving. Elevator was scary. Room was damp and full of mold. The carpets are saturated, bedding damp, mattress had metal pieces sticking up in my back all night. At 1am security started banging on my door yelling security open up. I was alone and sleeping so I called the front desk to find out the problem. The receptionist laughed and said oh my 9’s look like 4’s. She had a delivery for a different room. Scared me and then I couldn’t fall asleep. Parking is a scam. It was $32 for self park or $35 for valet. When my bill came it was $36/night due to tax/fees. It’s dark and the area is unsafe. I was approached by 2 different people that were hanging out in the garage asking for cigarettes, money and drugs. Security did nothing. STAY AWAY. Very disappointed that a Double Tree Hilton property would operate this way. The furniture looks like it was nawed on by critters. I moved hotels. Being that I was in town for a family medical emergency this hotel was not a complication I needed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lashawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Every employee I encounter was kind and helpful the sleep was amazing and the view from the 14th floor was beautiful!!!!
Stayed 1 night in Oct 2025

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