I loved the property, they should really get better pillows, me and my friend rented rooms, we both said the same thing about those uncomfortable pillows. The food is very cheap in quality to be paying top prices, I do not mind paying more, but come on, even the coke drink machines are programmed to give out less syrup to save them money (yes we notice). Please charge what you want, but give quality food and drinks.
The walk from the building to the garage smells like sewer. Terrible especially since its been very hot and humid when we stayed there. Also there should be some covering when walking from the building to the garage. If its raining, you will b drenched by the time u get to the building or garage. Not cool! Our room didnt really get a good cleaning each time we did but i could probably blame that on Covid with touching our items. We stayed 9 nights there and we saw 2 little bugs in oir room. Its a nice place but we will not be returning there.
The staff was professional, helpful and friendly.
Every beautiful but buying food including breakfast is a No No, at least breakfast should be free
Really enjoyed our stay at this property. Staff was extremely friendly, Sarah was available at anytime if we had any questions or help. Property was clean, sanitizers were available throughout. Only Negative thing I would say is the sewer smell on the side of the building via the parking garage. Would stay again.
All was good
Great room!
The property is absolutely gorgeous and the staff was very professional and helpful.
All around good family setting property .
I went with my 2 girls and we had a great time! It was easy to request for things needed in our room. There is a Walgreens in walking distance but if u are driving I suggest u go to Walmart. The food is pricey in their cafe. I love the convenient transportation to the parks but pay attention and make sure u get on the right shuttle. Overall, great stay will definitely book again!
Nice clean love the place
Service
Very clean hotel, staff was very friendly, check in and check out was so easy.
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The staff was very friendly and helpful. I was able to rent a car right on site. There was a shuttle to take you to the parks that ran until midnight. The only very inconvenient thing was they had a gate from the lobby entrance onto the sidewalk outside the resort that was very convenient to get to a store and restaurants but tgey locked it at 7pm. They had other areas that required you to use a room key later in the evening. I feel like that should have a key card lock as well so it can be used anytime. After 7pm you had to walk about a 1/4 mile to get out of the resort back to where the gate is to get to the business's right across the street from the gate. Didnt feel very safe walking that at night.
Room was pretty basic. Could use a coffee maker in the rooms as an amenity.
The game room was closed due to covid and the gym has open amd closed times…
Beautiful place
Located in Southwest Orlando, Universal's Endless Summer Resort - Surfside Inn and Suites is within 2 miles (3 km) of popular attractions such as Universal Studios Florida and Universal’s Islands of Adventure. This 750-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a fitness center.
In addition to a restaurant onsite, there is also a bar where you can enjoy a drink. Get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
All 750 air-conditioned rooms provide refrigerators, free local calls, and safes. Guests can expect to find free WiFi and 43-inch flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Other standard amenities include ironing boards and desks.
Built in 2019, the brand new Universal's Endless Summer Resort - Surfside Inn and Suites offers an outdoor pool, a fitness center, and free WiFi in public areas. Self parking is offered for USD 15 per night. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include express check-out, laundry facilities, and a water dispenser.
I loved the property, they should really get better pillows, me and my friend rented rooms, we both said the same thing about those uncomfortable pillows. The food is very cheap in quality to be paying top prices, I do not mind paying more, but come on, even the coke drink machines are programmed to give out less syrup to save them money (yes we notice). Please charge what you want, but give quality food and drinks.
The walk from the building to the garage smells like sewer. Terrible especially since its been very hot and humid when we stayed there. Also there should be some covering when walking from the building to the garage. If its raining, you will b drenched by the time u get to the building or garage. Not cool! Our room didnt really get a good cleaning each time we did but i could probably blame that on Covid with touching our items. We stayed 9 nights there and we saw 2 little bugs in oir room. Its a nice place but we will not be returning there.
Thank you for the review. We apologize for the inconveniences experienced.
The staff was professional, helpful and friendly.
Thank you for the review!
Every beautiful but buying food including breakfast is a No No, at least breakfast should be free
Thank you for the review!
Really enjoyed our stay at this property. Staff was extremely friendly, Sarah was available at anytime if we had any questions or help. Property was clean, sanitizers were available throughout. Only Negative thing I would say is the sewer smell on the side of the building via the parking garage. Would stay again.
Thank you for the review!
All was good
Thank you for the review!
Great room!
Thank you for the review!
The property is absolutely gorgeous and the staff was very professional and helpful.
Thank you for the fantastic review!
All around good family setting property .
Thank you for the review!
I went with my 2 girls and we had a great time! It was easy to request for things needed in our room. There is a Walgreens in walking distance but if u are driving I suggest u go to Walmart. The food is pricey in their cafe. I love the convenient transportation to the parks but pay attention and make sure u get on the right shuttle. Overall, great stay will definitely book again!
Thank you for the review!
Thank you for the review!