2/10 Terrible
Bao
Jul 30, 2025
when I checked in, I asked about the I regret to inform you that yesterday when I checked in, I asked about the elevators when the check-in staff put me - who had a right knee replacement 6 months ago - up to the 3rd floor, room 335 of the hotel, she insisted that both elevators were working fine! But today, both elevators were out of service! I asked the receptionist and was told that the technician would not come until after 8am, while I needed to check out with my luggage at 6:55am?! when the check-in staff put me - who had a right knee replacement 6 months ago - up to the 3rd floor, room 335 of the hotel, she insisted that both elevators were working fine! But today, both elevators were out of service! I asked the receptionist and was told that the technician would not come until after 8am, while I needed to check out with my luggage at 6:55am?!
Bao
Stayed 1 night in Jul 2025