Friendly staff, I did not like there were tons of small bitting insects. Not bed bugs, looked like tiny spiders. There’s was also 2 huge dead roaches left there.
Overall very good
No service at desk on arrival, no phone answer, leaking toilet and air Conditioner-carpet all wet, smells bad and dirty. Told staff and they didn’t care. Had reservation and they charged me more telling me the room I reserved was not available. Worst service and room I have ever had.
Todo excelente, lo que no me gusto fue que el linen estába muy manchado
Garnet Inn & Suites is located 1.3 mi (2.2 km) from Florida Mall and within a 10-minute drive of SeaWorld® Orlando. This 100-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
All 100 soundproofed rooms provide fireplaces, coffee makers, and free newspapers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Phones are also available. Housekeeping is available on request.
At Garnet Inn & Suites, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. Free parking is available if you drive. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, access to locker space, and luggage storage. Additional amenities include a computer station, express check-out, and laundry facilities.
Friendly staff, I did not like there were tons of small bitting insects. Not bed bugs, looked like tiny spiders. There’s was also 2 huge dead roaches left there.
Overall very good
Dear Guest Thanks so much for your five star review. We continue work hard to keep the place as Best. Thanks once again, much apprecaited Regards sathyan
Dear Guest We really dont know what was your bad experience, but we understand you didnt had a good time. We will work hard to fix all the issues we identify and make this place best as we can. Thanks Regards Sathyan
No service at desk on arrival, no phone answer, leaking toilet and air Conditioner-carpet all wet, smells bad and dirty. Told staff and they didn’t care. Had reservation and they charged me more telling me the room I reserved was not available. Worst service and room I have ever had.
Dear Guest We are truly sorry for your experience, kindly accept our apologies please, sometime such a big hotel little error can happen, its not our staff didn't care, they do let know our maintanance department to take care of the issue of aircondition which made wet carpet. we have been taking care of the issue. once again we are truly sorry for your bad experience. We are sorting issues as quick as possible, since we are in transition which make us look worse. Thanks again for understanding Regards Sathyan
Todo excelente, lo que no me gusto fue que el linen estába muy manchado
mis discurpa locinto mucho gracias por dejame saber
Dear Guest Thanks for letting us know the issues of spider and insects, we will let know our pest control company and make sure all rooms are comfortable. Thanks for rating our staffs are friendly. we will continue doing our best in service Regards Sathyan