Great stay
Our stay was okay. The property is outdated, and old. Cabinet handles were broken, shower had rust, we had sugar ants crawling everywhere. They put us on the first floor right by where everyone comes in and out. Our window view had the pool filter right in our way. The breakfast was good. And they only pass out goodie bags for the “Elite Members”. I’ve never heard such a thing. I’ve stayed at other Marriotts and other hotel brands and was treated way better. Anyhow, stay elsewhere and get treated better.
Terrible time. No extra towels available, my aunt fell from the shower cause there was no rail to hold herself. The sink was overflowing water. The sofa bed didnt have pillows or blankets around the room. No trash can around the room only the bathroom one. Im very dissapointed about this hotel. The only good thing was the breakfast that was good. Thats all
I like the quiet location and cleanliness, as well as the friendly staff.
Great place for dog owners
Ibgot
👍👌
Excellent
They never cleaned our room
Beautiful room and very clean.
Clean and quite nice staff the only thing we didn’t like is do to covid no hot breakfast
The front desk staff was very kind and helpful They were very friendly We enjoyed our stay
Really nice spacious rooms, price was great! I just think parking should be free
Orlando Vineland Premium Outlets is within 2 miles (3 km) of Residence Inn by Marriott Orlando Lake Buena Vista while other popular attractions such as Mary Queen of the Universe Shrine are within 3 miles (5 km). This 3-star hotel welcomes guests with 210 rooms and conveniences like an outdoor pool, free in-room WiFi, and a gym.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.
The 210 rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. 42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Coffee makers, safes, and phones are other standard amenities. Change of towels is available on request.
Residence Inn by Marriott Orlando Lake Buena Vista features an outdoor pool, a children's pool, and a gym. If you drive, self parking is USD 15 per day, and there's also a free theme park shuttle. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, a spa tub, and conference space.
Great stay
Our stay was okay. The property is outdated, and old. Cabinet handles were broken, shower had rust, we had sugar ants crawling everywhere. They put us on the first floor right by where everyone comes in and out. Our window view had the pool filter right in our way. The breakfast was good. And they only pass out goodie bags for the “Elite Members”. I’ve never heard such a thing. I’ve stayed at other Marriotts and other hotel brands and was treated way better. Anyhow, stay elsewhere and get treated better.
We appreciate the feedback, Coralis. It's unfortunate to know that your stay in our hotel didn't exceed your expectations. We regret you weren't entirely satisfied with our furnishings and accommodations. We care deeply about the happiness and satisfaction of our guests, so we'll be sure to address all of your concerns with the appropriate members of our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
Terrible time. No extra towels available, my aunt fell from the shower cause there was no rail to hold herself. The sink was overflowing water. The sofa bed didnt have pillows or blankets around the room. No trash can around the room only the bathroom one. Im very dissapointed about this hotel. The only good thing was the breakfast that was good. Thats all
We appreciate your feedback, Joseph. It's unfortunate you had such challenges during your time with us. We're disheartened that our amenities and services offered weren't up to par with your expectations. We hold ourselves to a higher standard so we'll discuss your concerns with the appropriate members of our team moving forward. We hope for the chance to host you again soon for a more positive experience.
I like the quiet location and cleanliness, as well as the friendly staff.
We appreciate the feedback, Sheekela. While we are glad that you loved our peaceful atmosphere, cleanliness, and team, we're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.
Great place for dog owners
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Ibgot
Thank you for choosing to stay at the Residence Inn Orlando Lake Buena Vista and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations.
👍👌
On behalf of the entire hotel team, we want to thank you for sharing your positive feedback with us during your recent stay at the Residence Inn Orlando Lake Buena Vista. We hope to see you in the future!
Excellent
They never cleaned our room
Thank you for taking the time to share your review with us, Kathy! It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Residence Inn Orlando Lake Buena Vista. Given your rating, please let us know how we can make your next visit perfect. Thanks again!