Universal’s Loews Portofino Bay Hotel

4.0 star property
Family-friendly hotel with 5 restaurants and 3 outdoor pools

Choose dates to view prices

Photo gallery for Universal’s Loews Portofino Bay Hotel

Exterior
Exterior
Exterior
3 outdoor pools, cabanas (surcharge), pool umbrellas
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Room service

Explore the area

Map
5601 Universal Blvd, Orlando, FL, 32819
  • Universal CityWalk
    ‪10 min walk‬
  • Universal Studios Florida
    ‪13 min walk‬
  • Universal’s Islands of Adventure
    ‪16 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬

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Room options

Room, 2 Queen Beds, Non Smoking, Bay View (FREE Universal Express Unlimited^)

  • 450 sq ft
  • Bay view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

  • 450 sq ft
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

  • 490 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Bay View (FREE Universal Express Unlimited^)

  • 450 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Garden View (Hearing) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Garden View (FREE Universal Express Unlimited^)

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Garden View (Roll-In Shower) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

  • 490 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Non Smoking (Despicable Me Kids Suite) (FREE Universal Express Unlimited^)

  • 650 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Club Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

  • 490 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Orlando

Located in Florida Center, Universal’s Loews Portofino Bay Hotel is a leisurely stroll from popular sights such as Universal CityWalk and Universal Studios Florida. This 750-room, 4-star hotel welcomes guests with 3 outdoor pools, 5 restaurants, and free in-room WiFi.

What's nearby

  • Universal Orlando Resort - 5 min walk - 0.3 miles
  • Universal CityWalk - 10 min walk - 0.6 miles
  • Universal Studios Florida - 13 min walk - 0.7 miles
  • Universal’s Islands of Adventure - 16 min walk - 0.9 miles
  • Universal’s Volcano Bay - 6 min drive - 2.8 miles

Getting around

  • Orlando Station - 12 min drive
  • Sand Lake Road Station - 19 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪MEN IN BLACK: Alien Attack - ‬11 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Voodoo Doughnut - ‬11 min walk
  • ‪NBC Sports Grill & Brew - ‬10 min walk
  • ‪Mel's Drive-In - ‬7 min walk

About this property

Universal’s Loews Portofino Bay Hotel

Family-friendly hotel with 5 restaurants and 3 outdoor pools
Guests staying at Universal’s Loews Portofino Bay Hotel enjoy access to 3 outdoor pools, a gym, and 3 hot tubs. Parking is available for USD 36 per night (USD 45 per night for valet parking), and there's also a free theme park shuttle. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include free WiFi in public areas, a conference center, and a business center.
42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bathrobes. IPod docks, coffee makers, and free newspapers are other standard amenities.
3 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a waterslide and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Covered self parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 20 for children
  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bice Ristorante
  • Mama Dellas Ristorante℠
  • Sal's Market Deli
  • Splendido Bar & Grill
  • Trattoria del Porto™

Things to do

  • 3 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Art gallery
  • Designer stores
  • Early theme park entry
  • Express theme park tickets
  • Gym
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Early theme park entry
  • Express theme park tickets
  • Fenced pool
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Microwave on request
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (42,000 square feet of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions apply
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 147 per accommodation, per stay
  • 2 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 35.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Covered self parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 147 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Loews Portofino
Loews Hotel Universal
Loews Portofino Bay Hotel Universal Orlando
Loews Portofino Bay Hotel Universal Orlando Orlando
Loews Portofino Bay Universal Orlando
Loews Portofino Bay Universal Orlando Orlando
Loews Portofino Hotel
Portofino Hotel Universal
Portofino Loews Hotel
Universal Portofino Hotel
Universal's Loews Portofino Bay Hotel Orlando
Universal's Loews Portofino Bay Orlando

Frequently asked questions

Is free cancellation available at Universal’s Loews Portofino Bay Hotel?

Universal’s Loews Portofino Bay Hotel offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Universal’s Loews Portofino Bay Hotel?

As of May 19, 2025, prices found for a 1-night stay for 2 adults at Universal’s Loews Portofino Bay Hotel on May 22, 2025 start from $592.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Universal’s Loews Portofino Bay Hotel?

This hotel is situated in Florida Center within a short 5-minute walk of Universal Orlando Resort and also 13 minutes on foot from Universal Studios Florida. You'll also find Universal’s Islands of Adventure and Orlando International Premium Outlets less than a mile away.

Will I be able to park at Universal’s Loews Portofino Bay Hotel?

Yes, valet parking is offered for USD 45 per night with in/out privileges. Accessible parking is also available for guests.

Does Universal’s Loews Portofino Bay Hotel include a casino on the premises?

No, Universal’s Loews Portofino Bay Hotel doesn't have a casino.

Is there an indoor pool at Universal’s Loews Portofino Bay Hotel?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools and 3 hot tubs.

What will couples enjoy most about a stay at Universal’s Loews Portofino Bay Hotel?

There are plenty of amenities for couples at this hotel, including 3 outdoor pools, a poolside bar, and a restaurant with al fresco dining.

Are there hot tubs at Universal’s Loews Portofino Bay Hotel?

Yes, guests can enjoy 3 spa tubs at this hotel.

Does Universal’s Loews Portofino Bay Hotel have a restaurant with a breakfast menu?

Yes, Universal’s Loews Portofino Bay Hotel has 5 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Universal’s Loews Portofino Bay Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Universal’s Loews Portofino Bay Hotel for a fee of USD 147 per accommodation, per stay. The property also provides food and water bowls.

Does Universal’s Loews Portofino Bay Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Universal’s Loews Portofino Bay Hotel?

The closest major airport to Universal’s Loews Portofino Bay Hotel is Orlando Intl. Airport (MCO), which is 13.5 mi away (21 minutes by car). Another top airport is Kissimmee, FL (ISM-Kissimmee Gateway), which is located 20.1 mi away (28-minute drive).

Are there rooms with balconies that I can book at Universal’s Loews Portofino Bay Hotel?

No, you won't find guestrooms with balconies at Universal’s Loews Portofino Bay Hotel.

Does Universal’s Loews Portofino Bay Hotel have a wedding venue on site?

There are wedding services available at Universal’s Loews Portofino Bay Hotel if that's in your vacation plans.

Universal’s Loews Portofino Bay Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 691 out of 1013 reviews
Rating 8 - Good. 168 out of 1013 reviews
Rating 6 - Okay. 77 out of 1013 reviews
Rating 4 - Poor. 40 out of 1013 reviews
Rating 2 - Terrible. 37 out of 1013 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jason, Estero

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

Joe

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for our 3 days at Universal studios and it was very convenient. The water taxi to and from the park was short and readily available. I would recommend staying here again. The breakfast buffet right on the grounds and made it easy for us to grab a bite before heading to the park for the 1 hour early access. Also the express passes was also included for the stay which was a huge bonus and made our trip even better!
Stayed 2 nights in Feb 2025

10/10 Excellent

mohamed, Mason

Stayed 3 nights in Feb 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Feb 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Eric R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

ryan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, everything was great, beautiful hotel, pool and scenery. The express pass and early access were nice inclusion, as well convenience of water taxi to and from the park. Only wish they inlcuded on demand movies in the room like disney. 20$ to 30$ to rent a movie is kind of ridiculous when you spend 500$ to 1000$ on a room.
Stayed 1 night in Feb 2025

10/10 Excellent

Jill

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and had everything we needed as a family for our trip to the Universal parks. The ferry was convenient and frequent. We did rent a microwave for $15/night, but otherwise everything we needed was readily available.
Stayed 5 nights in Feb 2025

10/10 Excellent

Brian

Stayed 7 nights in Nov 2024

10/10 Excellent

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sal's pizza
Stayed 14 nights in Jan 2025

8/10 Good

Derek Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This was a really nice location to stay at while visiting Universal Studios. The overall experience was nice. It was clear this place was do for some power washing and new paint. They are currently doing construction, while we didn’t have any issues with noise or anything it did take away from the overall experience. The restaurants were quite nice and the staff very polite. Something’s would have been better to know ahead of time, like before checking in, just go straight to the parking garage and park first. Overall would recommend. The mattresses are in need of replacement, very uncomfortable.
Stayed 3 nights in Jan 2025

10/10 Excellent

Shawnte, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to Universal Studios Resort
Stayed 1 night in Jan 2025

8/10 Good

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities
Liked
Stayed 2 nights in Jan 2025

10/10 Excellent

Eric

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Katie

Stayed 2 nights in Jan 2025

10/10 Excellent

Ayleem

Stayed 3 nights in Jan 2025

10/10 Excellent

Alison

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our room and all of the special extras. But what really made it five star was that every staff person we interacted with was helpful, friendly, eager to do what they could to make a memorable stay for us. Keep up the amazing work!
Stayed 2 nights in Jan 2025

4/10 Poor

John

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Major construction

Major construction was being done on the outside of the property causing noise and disturbances.
Stayed 2 nights in Dec 2024

10/10 Excellent

Masayuki

Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities
It's a wonderful place however it was under construction and there was plastic over our window so we had no View
Stayed 1 night in Dec 2024

10/10 Excellent

omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

The hotel was beautiful! We were pleasantly surprised and impressed. We will definitely be staying here again in the future.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jia

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property, customer service and location.
Stayed 1 night in Jan 2025