Popular property highlights

Free WiFi
Business center
Laundry facilities
24-hour front desk
Concierge services

Universal's Loews Portofino Bay Hotel places you within a mile (2 km) of popular attractions like Universal Studios Florida™ and Universal’s Islands of Adventure™. This 750-room, 4-star resort has 3 outdoor pools along with a full-service spa and 4 restaurants. I-Drive 360 and Universal CityWalk™ are also close to this Orlando resort.

Dining

There are multiple options for onsite dining with 4 restaurants, including Bice Ristorante, which specializes in Italian cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served each morning for a fee.

Rooms

All 750 air-conditioned rooms feature iPod docks, minibars, and coffee makers. Guests can expect to find free WiFi and 42-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers, free toiletries, and bathrobes. Free newspapers, safes, and phones are also available.

Guests of Universal's Loews Portofino Bay Hotel have access to a full-service spa, 3 outdoor pools, and a children's pool. Parking is available for USD 22 per night (USD 29 per night for valet parking), and there's also a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa resort include a fitness center, 2 spa tubs, and a sauna.

Property features

  • Close to Universal Studios Florida™ and Universal’s Islands of Adventure™
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Highlights

Universal's Loews Portofino Bay Hotel

5601 Universal Blvd FL 32819

Hotel Amenities

Hotel Amenities

Based on the architecture of Portofino, Italy, this Orlando resort features a large harbor lined with cobblestone streets, Italian sports cars, and European shops and cafés. While the sun sets on this Harbor Piazza, live opera music is performed nightly to draw you further into the Italian experience.

Dive into one of the hotel's 3 themed outdoor pools, including its Beach Pool which features a water slide. Loews Portofino Bay Hotel at Universal Orlando® also offers a large fitness center available for a surcharge. Guests can also take advantage of the many treatments offered at Mandara Spa.

For business needs, this resort offers 42,000 square feet (3,901 square meters) of combined meeting space with audiovisual equipment. Wedding services and exhibit space are also available. Complimentary WiFi is accessible throughout the hotel.

Guests at Universal Orlando™ On-Site hotels receive these exciting benefits during their stay (see Promotions for details, terms, and conditions):

  • Free^ Universal Express Unlimited™ ride access to skip the regular lines in Universal Studios Florida™ and Universal’s Islands of Adventure™ all day
  • Early Park Admission* to The Wizarding World of Harry Potter™ and Universal's Volcano Bay™ water theme park (now open) one hour before the theme parks open (valid theme park admission required)
  • Complimentary transportation from hotel to Universal Orlando’s theme parks and Universal CityWalk™
  • Resort-wide charging privileges with room key card
  • Complimentary delivery of merchandise purchased across the resort to hotel
  • Complimentary accessˆ to select live entertainment venues at Universal CityWalk™
  • Priority seating at select Universal Orlando restaurants
  • Visits with select characters at hotel and special wake-up calls to guestroom
  • Golf Universal program² providing access to a nearby course

  • 24-hour front desk 
  • Children's club (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Arcade/game room 
  • ATM/banking 
  • Number of bars/lounges - 2 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • Full-service spa 
  • Free theme park shuttle 
  • Fitness facilities 
  • Gift shops or newsstand 
  • Hair salon 
  • Designated smoking areas (fines apply) 
  • Designated smoking areas 
  • Pool umbrellas 
  • Waterslide 
  • Number of outdoor pools - 3 
  • Number of spa tubs - 2 
  • Tours/ticket assistance 
  • Free WiFi 
  • Children's club 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Number of floors - 6 
  • Total number of rooms - 750 
  • Valet parking (surcharge) 
  • Poolside bar 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Conference center 
  • Snack bar/deli 
  • Free area shuttle 
  • Number of restaurants - 4 
  • Conference space size (feet) - 42000 
  • Conference space size (meters) - 3902 
  • Pool cabanas (surcharge) 
  • Pool sun loungers 
  • Self parking (surcharge) 
  • Sauna 
  • Shopping on site 
  • Spa services on site 
  • Children's pool 
  • Wedding services 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

Universal's Loews Portofino Bay Hotel offers 750 air-conditioned accommodations with iPod docking stations and minibars. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Orlando resort provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Pay movies 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • iPod docking station 
  • Room service (24 hours) 
  • Rollaway/extra beds (surcharge) 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 

Where to Eat

Bice Ristorante - This restaurant serves authentic Italian cuisine in an elegant environment of classic and modern décor. Open for dinner only. Reservations required.

Mama Della’s Ristorante - Specializing in traditional Italian food, this casual restaurant offers a warm, comfortable atmosphere with musicians performing around the tables. Open for dinner only.

Trattoria del Porto - Enjoy breakfast and dinner at this family-friendly Italian restaurant. Al fresco dining is available overlooking the Portofino Bay.

The Thirsty Fish - This wine bar looking out on the Harbor Piazza offers snacks accompanied by live music several nights a week. Children are welcome. Open at 6 PM nightly.

Sal's Market Deli - Delicatessen serving light Italian fare.

Gelateria-Caffe Espresso - Café serving light Italian fare.

Bar American - Lobby bar offering classic cocktails and light meals.

24-hour room service is available.

Entertainment

Guests at Loews Portofino Bay Hotel at Universal Orlando® can enjoy "Dive-In Movies," a family-friendly event giving guests the opportunity to enjoy a film by the hotel pool. Every night at sunset, guests can head out to the Harbor Piazza for live opera. Themed shows vary on a nightly basis.

Harbor Nights, a wine tasting event, is held at the Harbor Piazza and features live jazz music accompanied by decadent food, and select wines. This event is for guests 21 and over.

Guests may also enjoy added theme park benefits, receiving upgraded access to rides and 1-hour early admission to The Wizarding World of Harry Potter.

Nearby Things to Do

Universal's Loews Portofino Bay Hotel offers 3 themed outdoor pools: Beach pool, complete with a waterslide, 2 spa tubs, and poolside activities such as ping pong; Villa Pool, a large pool with lounge chairs and cabanas; and Hillside Pool, a small area on the east side of the hotel offering a quiet place for guests to relax.

Cabanas are available by reservation and are equipped with a ceiling fan, phone, plasma TV, and a refrigerator stocked with drinks and light snacks.

A game room offering air hockey and arcade games is open for guests of all ages.

  • Golfing nearby 
  • Golf lessons available nearby 

Spa Services

Mandara Spa offers an Elemis Stone Therapy massage, as well as Swedish and deep tissue massages. Skin care treatments, waxing services, facials and body treatments - including seaweed wraps, salt rubs, and cellulite reduction - are available. A steam room and sauna are located in the spa guest lounges. The spa also offers hair care, nail care, and make-up sessions. Massages are available at poolside cabanas and in guestrooms.

YCARE offers select spa services for guests aged 13-17 including massages, facials, and nail care.

Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

  • Reflexology 
  • Detoxification wrap 
  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Steam room in spa 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Massages 
  • Minimum age to access spa is 13 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time ends at midnight

Minimum check-in age is 21

Check-in time starts at 4 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 50 per accommodation, per night
  • 2 per room
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Pets allowed for an extra charge of USD $50 per accommodation, per night with a maximum of $150 per stay. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Self parking fee: USD 22 per night
  • Valet parking fee: USD 29 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Rollaway bed fee: USD 25 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Loews Portofino
  • Loews Hotel Universal
  • Loews Portofino Bay Hotel Universal Orlando
  • Loews Portofino Bay Hotel Universal Orlando Orlando
  • Loews Portofino Bay Universal Orlando
  • Loews Portofino Bay Universal Orlando Orlando
  • Loews Portofino Hotel
  • Portofino Hotel Universal
  • Portofino Loews Hotel
  • Universal Portofino Hotel
  • Universal's Loews Portofino Bay Hotel Orlando
  • Universal's Loews Portofino Bay Orlando
  • Universal's Loews Portofino Bay

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Promotions

Exclusive Theme Park Benefits and More

Book a stay in any room or rate category and receive early Park Admission Ɨ to The Wizarding World of Harry Potter™ and Universal's Volcano Bay™ (now open) one hour before theme parks open (valid admission required), complimentary resort transportation to and from Universal Studios Florida™, Universal Islands of Adventure™ and Universal’s CityWalk™ ‡, resort-wide charging privileges, complimentary City Walk Party Pass℠, complimentary delivery of merchandise, Universal Orlando® Character appearances with popular theme park characters, and Universal Orlando® Golf Program, providing preferred tee times and complimentary transportation to select area golf courses.

Full details at check-in. Guests may purchase discounted Universal theme park tickets via the "Things to Do" section of this Web site.

HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s15)

Ɨ Requires theme park admission. Early park admission begins 1 hour prior to regular scheduled park opening to either Universal Studios Florida™ or Universal's Islands of Adventure™ as determined by Universal Orlando and at Universal's Volcano Bay™ (now open). Attractions are subject to substitutions without notice. Additional restrictions may apply. Valid for registered on-site hotel guests for the length of stay.

Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older for admission. Valid photo ID required. Does not include movies at AMC® Universal Cineplex 20 with IMAX® or the Blue Man Group show. Subject to availability. Restrictions apply and benefits are subject to change without notice. Does not include admission to AMC® Universal Cineplex 20 with IMAX®, the Blue Man Group show, or Saturday nights at Bob Marley–A Tribute to Freedom.

Additional restrictions may apply. Sapphire Falls Resort TM & © 2017 UCF Hotel Venture III. All Rights Reserved. Universal elements and all related indicia TM & © 2017 Universal Studios. © 2017 Universal Orlando. All rights reserved.


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