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Recent guest reviews

Hotel was beautiful, a vacation destination on its own. So many things to do, great location, the biggest draw for me were the free unlimited express passes provided to all guests. The staff made us feel valued and were very accommodating.

The property is beautiful. Very covid conscious. temperature checks, masks, the whole nine yards. Let's be blunt, it is not cheap. and the rooms aren't glamorous, but when going to orlando, you hardly stay in the room. the water taxi to the park and city walk is great and beautiful. Staying in the resort gives you fast pass entry to the rides. all employees were top notch. restaurants the same.

The property was clean and the employees are top notch!

The staff was very helpful. easy access to parks and city walk

Nice property its worth the extra cost to stay there no complaints

Good local escape for friends and family. Easy acces to Universal parks.

Nothing. Property is in need of updating. Room had broken dresser pull and the lock from the shudders were missing. The mirror was de silvering. It was ok nothing excellent. On top of it all the car valet damaged my car.

It is very close to Universal Studios. It was a nice quite room. Nice spread out with pools. Club benefits were great with breakfast & evening reception. Great experience!

Superb! We came here as a family group of four adults to celebrate mom’s birthday. We were automatically upgraded to adjoining harbor-view rooms, which made it easy for us to socialize. Beds were comfortable, rooms spacious and clean. Couldn’t have been better!

Beautiful hotel! The service was great and the rooms were spacious!

Great hotel, with beautiful grounds. Plan on walking a lot during your stay, and taking multiple elevators to get to your room. Other than that, the hotel is AWESOME!

Beautiful hotel, but a bit worn out. Nice atmosphere, good shops, beautiful outdoor seating for evening enjoyment, multiple dining options. Just an older hotel though- not fully set up the greatest. Having to go do different floors and outside to then go into the wing where our room was and then go back up different elevators. Things just looked worn- doors looked broken, wood trim was damaged, just like it was a bit older hotel- which it is. Big family pool looked amazing- sand bottom, fun play area and slides for kids, movies in the pool at night. Great transportation around Universal, boat or bus- or you can walk. Boat driver said it was a 28 minute walk to the parks. Nice room, BEAUTIFUL view of tropical trees and lush gardens. Great advantage of having the express pass free with stay- but other onsite hotels do too. We paid a high price for this hotel to check it out- we think we would rather stay at a different onsite hotel. Fun to try it though.

Beautiful hotel fashioned after the Italian town of Portofino, really feels like being in Italy. opera music is piped throughout the piazza most of the the time for additional authenticity. Built around a beauitiful man made lake with boats and a dock with a water taxi boat that transports you to bustling citywalk and universal studio parks. The route of the boat has beautiful well kept landscaping and vegetation. We liked the buffet breakfast at the tratorria del Porto restaurant onsite, but its pricey , running us $90 with tip for 3 people every morning. The beach pool is beautiful. Food and smoothies poolside were great. We stayed 6 days which was too long. I think 4 days is more than enough to cover 2 parks.

Upon arrival to room, room had food crumbs on floor , asked for different room or upgrade, hotel could not accommodate. Took 2 days for hotel staff toget my daughter a comforter for her bed. Restaurants were excellent with dietary needs.

First time staying here. Beautiful resort and friendly staff. I would definitely recommend it.

Universal Blvd Orlando FL

Hotel highlights

  • Steps from Universal Orlando Resort and Universal Studios Florida
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 3 outdoor pools

Located in Florida Center, Universal's Loews Portofino Bay Hotel is adjacent to Universal Studios Florida and within a 15-minute walk of popular sights like Universal CityWalk. This 750-room, 4-star resort welcomes guests with 3 outdoor pools, 4 restaurants, and free in-room WiFi.


Dining

There are multiple options for onsite dining with 4 restaurants, including Bice Ristorante, which specializes in Italian cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 11:00 AM.


Rooms

All 750 rooms provide iPod docks, coffee makers, and free newspapers. Guests can expect to find free WiFi and 42-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers, free toiletries, and bathrobes. Safes, phones, and ironing boards are other standard amenities.


Property features

Guests staying at Universal's Loews Portofino Bay Hotel enjoy access to 3 outdoor pools, a gym, and a sauna. If you drive, self parking is USD 28 per night, and there's also a free theme park shuttle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa resort include free WiFi in public areas, a conference center, and a business center.

Room options

Room, 2 Queen Beds, Non Smoking, Garden View

2 Queen Beds | Sleeps 5

Deluxe Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking, Bay View

1 King Bed | Sleeps 3

Guest reviews for Universal's Loews Portofino Bay Hotel

Everyone (23) Couples (7) Family (16) Friends (1)
5
Family Family with small children

Hotel was beautiful, a vacation destination on its own. So many things to do, great location, the biggest draw for me were the free unlimited express passes provided to all guests. The staff made us feel valued and were very accommodating.

By on Oct 22, 2021

5
Family

The property is beautiful. Very covid conscious. temperature checks, masks, the whole nine yards. Let's be blunt, it is not cheap. and the rooms aren't glamorous, but when going to orlando, you hardly stay in the room. the water taxi to the park and city walk is great and beautiful. Staying in the resort gives you fast pass entry to the rides. all employees were top notch. restaurants the same.

By on Apr 27, 2021

5
Family Friends Family

The property was clean and the employees are top notch!

By on Feb 3, 2020

3
Friends

The staff was very helpful. easy access to parks and city walk

By on Nov 20, 2019

4
Everyone

By on Oct 29, 2019

5
Family with small children

Nice property its worth the extra cost to stay there no complaints

By on Jul 13, 2019

5
Partner Couples

Good local escape for friends and family. Easy acces to Universal parks.

By on May 30, 2019

3
Family

Nothing. Property is in need of updating. Room had broken dresser pull and the lock from the shudders were missing. The mirror was de silvering. It was ok nothing excellent. On top of it all the car valet damaged my car.

By on Mar 23, 2019

3
Everyone

By on Mar 23, 2019

5
Family with small children

It is very close to Universal Studios. It was a nice quite room. Nice spread out with pools. Club benefits were great with breakfast & evening reception. Great experience!

By on Feb 23, 2019

Universal's Loews Portofino Bay Hotel

5601 Universal Blvd, Orlando, FL 32819
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