The location was perfect I was 15 minutes away from everything or closer.
Teníamos reservado 5 noches a la segunda noche no había agua el personal nunca nos resolvió y después nos dijeron que no iba a llegar el agua que si queríamos nos podíamos ir pero hice la reserva por ORBITZ y NUNCA ME CONTESTARON para poder hacer la cancelación
This was the most horrible experience I ever had!! I already contacted corporate! Upon arrival they told us there is no water but it will be back on in the 30 mins. That was not the case at all. We didn’t get water until 9pm Before arrival I asked if the splash pad was open. They told me yes. This was also not the case. When we arrived they said it’s been broken for a month. But I just called you guys to confirm. Next the pool was flirty. No pool towels. We asked for pool towels on three different occasions and they said they will bring it out. As you can guess, that was no the case. Three different white families came out with towels. We asked where did you get the towels. They said the front desk. We were shocked because they would not give us towels. So we went back to ask for towels and they said sorry we aren’t giving towels out. I said this is insane we just saw three other families get pool towels from the front desk. Also in addition to this. Our tv was not working at all. They sent someone at 10pm but couldn’t fix it. So no tv. Also at the pool “bar” we asked for some ice and it have a WHOLE dead bug in it. I also took pictures of that. The front desk associate was very rude. I said all of these complaints and Mary threatened to check me out. I said go right ahead. Of course she did not because she couldn’t and had zero grounds of doing so. I asked for a refund and she said I would have to check out for a refund. Ridiculous!!!
This review is really particular but just going to be honest! Check in I thought the kid working was judging us (Husband and I looked a little rough, had just left a long day at Volcano Bay after driving from out of town) and he did not care to make conversation. Anyways, hotel was a cool concept with the shape of it and the room was great. It seemed clean, but then found a random note from a guest that had previously stayed which made me feel like... are they really paying attention to what they are cleaning? But maybe it was just dropped on accident as cleanliness of everything else was good. The light in the shower was weird as I looked up it looked like someone had moved it and I could see past the wires. And the mirror in the bathroom would shake easily. However, that could just be wear and tear. Great location to stay and parking was super easy. As well as getting an Uber. The checkout process was super easy and the man working at that time was really nice. Overall I would stay again. :)
I expected a much better experience but we had a room that was less than cared for. Our bathroom light flickered non stop along with the door sticking or not shutting properly. Every time the air kicked on it sounded like a rocket taking off. The shade over the window had dirt splattered all over it. There was an unbelievable smell out in the hallway that lingered the whole trip.
Great location! It's near an outlet mall, mini golf, Orlando Eye, FunSpot, and restaurants. If I get the same promo, I would stay here again!
great location and value. Free breakfast would have made it awesome
Very clean room, comfortable beds, close to everything.
Allowed me an early check in. Hotel room was spacious and clean. Great comfy king bed.
I like the location close to everything and our room view was great
it was excellent. Loved it, loved the view and location
Great view! The room was a little unclean (random yellow colored hand towel under bed); the sprinkler attachment fell on the floor in the bathroom & the light fixtures weren’t all the way Attached in the wall. Lastly, you could hear the noises from the outside hallway and other room. However, the view and location was fantastic and I’d still stay here again.
The property had this very unique, freshing scent thru out the hotel which I immediately fell in love with. My partner ( Calvin) and I had a lovely room on the 18th floor.
Super comfortable beds. Clean room. Great hot breakfast and kind staff. Was very affordable and close to universal like we wanted and tons of restaurants. Would definitely stay again.
Located in Southwest Orlando within a mile (2 km) of Universal Studios Florida, Four Points by Sheraton Orlando International Drive is within 2 miles (3 km) of other popular sights such as Universal CityWalk. This 301-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.
In addition to a restaurant that serves breakfast, there's also a bar. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
All of Four Points by Sheraton Orlando International Drive's 301 rooms are recently renovated and have an array of amenities, including coffee makers, free local calls, and free bottled water. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are other standard amenities. Housekeeping is available once per stay.
Four Points by Sheraton Orlando International Drive features an outdoor pool, a children's pool, and a 24-hour fitness center. You can take advantage of free parking, along with a free theme park shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this family-friendly hotel include free WiFi in public areas, conference space, and a 24-hour business center.
The location was perfect I was 15 minutes away from everything or closer.
Teníamos reservado 5 noches a la segunda noche no había agua el personal nunca nos resolvió y después nos dijeron que no iba a llegar el agua que si queríamos nos podíamos ir pero hice la reserva por ORBITZ y NUNCA ME CONTESTARON para poder hacer la cancelación
We are truly sorry for the events that occurred this past weekend.
This was the most horrible experience I ever had!! I already contacted corporate! Upon arrival they told us there is no water but it will be back on in the 30 mins. That was not the case at all. We didn’t get water until 9pm Before arrival I asked if the splash pad was open. They told me yes. This was also not the case. When we arrived they said it’s been broken for a month. But I just called you guys to confirm. Next the pool was flirty. No pool towels. We asked for pool towels on three different occasions and they said they will bring it out. As you can guess, that was no the case. Three different white families came out with towels. We asked where did you get the towels. They said the front desk. We were shocked because they would not give us towels. So we went back to ask for towels and they said sorry we aren’t giving towels out. I said this is insane we just saw three other families get pool towels from the front desk. Also in addition to this. Our tv was not working at all. They sent someone at 10pm but couldn’t fix it. So no tv. Also at the pool “bar” we asked for some ice and it have a WHOLE dead bug in it. I also took pictures of that. The front desk associate was very rude. I said all of these complaints and Mary threatened to check me out. I said go right ahead. Of course she did not because she couldn’t and had zero grounds of doing so. I asked for a refund and she said I would have to check out for a refund. Ridiculous!!!
This review is really particular but just going to be honest! Check in I thought the kid working was judging us (Husband and I looked a little rough, had just left a long day at Volcano Bay after driving from out of town) and he did not care to make conversation. Anyways, hotel was a cool concept with the shape of it and the room was great. It seemed clean, but then found a random note from a guest that had previously stayed which made me feel like... are they really paying attention to what they are cleaning? But maybe it was just dropped on accident as cleanliness of everything else was good. The light in the shower was weird as I looked up it looked like someone had moved it and I could see past the wires. And the mirror in the bathroom would shake easily. However, that could just be wear and tear. Great location to stay and parking was super easy. As well as getting an Uber. The checkout process was super easy and the man working at that time was really nice. Overall I would stay again. :)
Thank you so much for this review and for styaing here with us at the four points . I do want to apoligize if you felt that you were being judged upon check in we will speak to all our staff as we dont want anyone to feel uncomfortable . Although I am delighted that your stay here with us was wonderful and we hope to see you again the next time your travels brings you back to the Orlando area .
I expected a much better experience but we had a room that was less than cared for. Our bathroom light flickered non stop along with the door sticking or not shutting properly. Every time the air kicked on it sounded like a rocket taking off. The shade over the window had dirt splattered all over it. There was an unbelievable smell out in the hallway that lingered the whole trip.
Thank you for letting us know, we will investigate. We sincerely apologize that you had this experience.
Thank you for staying with us.
Thank you for staying with us.
Thank you for taking the time to give us your feedback.
Great location! It's near an outlet mall, mini golf, Orlando Eye, FunSpot, and restaurants. If I get the same promo, I would stay here again!
Thank you for staying with us.
great location and value. Free breakfast would have made it awesome
Thank you for staying with us.
Thank you for staying with us!