Four Points by Sheraton Orlando International Drive3.0 out of 5.0
Recent guest reviews
Really run down needs an up grade. Rug was very worn out and dirty.
Every staff member I interacted with was top notch. Great pool bar. The best bartenders! Thanks to Osama and (can't remember the name, but the bartender from Sri Lanka). Both of them made my afternoon a blast. Best complementary breakfast I've had at a hotel. Not continental, but full-on breakfast including omelet bar! Food was fantastic. The lady selling tickets in the lobby was highly professional, patient, informative and she helped us find the best deal. Well done. We would most certainly stay again.
I booked the multiple rooms for our business trips. All the feedback was terrible. The rooms are not fully clean and the facilities are old and broken. The hair dryer is dirty, the blinds are broken, the carpet is not clean. I request to switch to another room. The operator promised me that the manager will call me once there is a room available. But the hotel never call me back.
When we first checked into the hotel, the room didn't look as expected at all. There was a bug on the bed and the heater set off the smoke alarm :/ after I went to the front desk, they apologized for the inconvenience and upgraded my room, giving us a cleaner room and a great view. They gave us complimentary drink vouchers also. The staff was really friendly and nice. Id stay there again.