Four Points by Sheraton Orlando International Drive3.0 out of 5.0
Recent guest reviews
We were moved to this hotel after an awful start to our holiday. The staff are just so helpful and friendly and nothing is too much trouble. My young boys were happy, comfortable and well catered for. The room was spacious, clean and the beds comfortable. The air con whilst amazing was a little noisy but we turned it off at night and the room stayed cool. Lovely pool and bar, Osama the bar man was just so helpful and friendly and really made us feel welcome. The restaurant was quite but lovely food which could be taken as room service also. All in all a very good stay and it made our holiday a special one. Also close to Universal, lots of shops and restaurants and about 15 miles from Disney so an excellent location.
I can't believe I missed this gem when we last visited a couple of years ago! Mid-week price of $90 caught my eye when planning last-minute surprise trip to Disney World for our son. Stayed in spacious room w/2 queen beds on 12th floor with a spectacular view of Orlando & Universal. We were even able to see the Disney fireworks show from eight miles away! I liked the security feature of the elevators. They can only be operated with your room's key card, and will only let you choose your room's floor level when boarding. I also liked the fact that Red Lobster is right across the street. For the budget-minded, there is a Denny's and IHOP each next to the hotel on either side. Staff were very friendly and helpful.
The hotel itself is clean and does the trick for a universal vacation. The rooms are very dated and in need of renovating but it is without the misty smell you get throughout Florida a lot of the time. Service is ok but nothing great we travelled on our honeymoon as spg members and they were made aware not even once did we receive a congratulations and seemed to be bothering some of the staff when asking them a question. The pool is great and is one of the best parts of the hotel. The building itself is gorgeous at night when lit up. I would recommend to stay here for an affordable universal hotel that is close to everything.
The two stars are for the awesome bartender - Osama. Otherwise it would be one. In the app I requested a noon check in - we didn't get a room until 3:30pm. I guess having status at Sheraton doesn't help with this hotel. I added my boyfriends name to the room so he could get in it while I shopped. Luckily I happened to be back when he went to get keys and they refused to give them to him because he wasn't on the room. After me going up to the desk, she found his name. Then there were 2 leaks in the room - water dripping from the ceiling. One in he bathroom one in the room. When I told the front desk they just said thanks for letting us know. While is it a convenient location, it's not one I would book unless everything else was sold out. On the upside the bartender was super friendly. The hotel is very close to universal as well as an outlet mall.
I am an SPG gold member. During check-in, there was no acknowledgement of being a Gold member, even though they handed over a welcome gift. The agent never mentioned about enhanced room during check-in (which SPG gold members are eligible for). She never had a smile on her face (I thought she was a manager) nor any of her colleagues. The rooms were dates, however the pool is nice.
Didn't get the studio room that I booked despite reserving 6 months previous. Disinterested staff who couldn't care less as we were only staying for 3 nights and could only offer a room downgrade??. Rooms very tired and cramped for a family of 4 - would look elsewhere on iDrive as plenty more better hotels available.
The bell man Ron was excellent !!! Very responsible person and trust worthy 👍We liked the hotel very much we came here second time. The one and only thing we have to say is that the house keeping department is on a lower scale on weekends and not all of them clean well. Oh yes they don't change sheets everyday unless you ask for it 🤔 Otherwise it's great 👍
Hotel staff was wonderful, but the person who books theme park tickets, avoid, tried cheating us out of all day passes. Disappointed with Starwood property as they advised us to book theme park tickets with hotel.
Phenomenal people and service made this dated place one of our favorite places we've stayed. Special thanks to Osama at the pool bar whose exceptional service made us feel like royalty. Place was worn and dated but very comfortable and close to many attractions. Trolleys just outside to get around and easy walking to many shops and restaurants. Highly recommended.
Everything was wonderful except the people in the counter didnt advices us where to wait for shuttle pickup. Its our 1st time we dont know. Usually you wait infront of hotel. But this hotel didnt allow pickup in the front. Were almost late to airport.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Four Points by Sheraton Orlando International Drive places you within 2 miles (3 km) of popular sights like Universal’s Islands of Adventure™ and I-Drive 360. This 3-star hotel has 301 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi. Near the airport, it's also near Universal Studios Florida™ and Orange County Convention Center.
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
All 301 air-conditioned rooms provide coffee makers, free weekday newspapers, and free local calls. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free bottled water, safes, and ironing boards are also standard.
Four Points by Sheraton Orlando International Drive features an outdoor pool, a children's pool, and a fitness center. There's free parking and limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, conference space, and a 24-hour business center.
Reviews from Trip Advisor
77% of guests recommend this hotelTotal of 2243 reviews