The room was hot through out the night and around the pool area it smelled like propane gas.
I liked everything
Its a great location near all major parks and restaurants.. Staff and cleanliness was great. Some disappointment to the view from the room, our window faced a huge 40ft TRASH dumpster which is set in the middle of parking lot in the back, could of been placed where windows are not facing. Also one of the nights there was no hot water. Pool is NOT heated and was cold but outdoor furniture and lounges were nice.. Overall a good hotel.
The beds were rock hard the pillows were awful. No sleep at all. Hot tub not working pool ice cold.
Great location relative to Disney parks. Clean and safe property.
Very nice hotel and close to Disneyworld. Will stay here again.
Staff was very nice and helpful. The room was very clean.
Really enjoyed our stay! Everything was very clean and the staff was very helpful! Breakfast was a little different because of covid but you were still able to eat a hot meal in the morning. The only downside was they weren’t serving coffee which was kind of a bummer but understandable with the current situation we are in. Overall we had a great stay and I would definitely return!
Staff was very courteous and efficient. Room was clean.
the premises are well kept , maintained, the room is very clean, smells fresh & clean because it is, not masked by air freshener, accessible areas, loved the morning buffet
Nice staff, excellent value for this upper-mid tier hotel. Very pleased that I got what I paid for in the area.
Check in was a pleasure! Breakfast was amazing. We loved the hot tub and the pool.
Great location. Down the street from Disney Springs and Disney. Great restaurants around. Very quiet area even though it is near I-4. Staff was great and helped me with anything I needed. Always pleasant even when we walked in at 2am they still had a smile on their face waiting to greet us.
Nice hotel and close to attractions. Minutes away from the shopping Outlet Mall. Overall the stay at the hotel was great!
The sink was stopped up with water when I first entered and it took maintience over and an hour to come unclogged the sink. The air conditioner did not get that cool, I was very hot during the next. I had a toddler with me but they didn’t have sit down tubs, I have to bath my son in the shower. Other than that, the hotel staff was friendly, the breakfast buffet was good, although it took me over 15 min to get seated. The location was great, near all the major parks and lots of restaurants to choose from. Oh, and only one elevator was working, so instead of waiting, me and my son had to constantly walk up 6 flights of stairs.
It is a nice, clean, and comfortable hotel in Orlando. We liked it very much. The location is not so great and you need to drive to restaurants, stores, etc. I would recommend this hotel if you have a car. Food at the hotel restaurant is excellent also.
Orlando Vineland Premium Outlets is within 2 miles (3 km) of Hilton Garden Inn Lake Buena Vista/Orlando while other popular attractions such as SeaWorld® Orlando are within 3 miles (5 km). This 3-star hotel welcomes guests with 137 rooms and conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a to-go breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
All 137 rooms provide MP3 docks, microwaves, and refrigerators. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other amenities include coffee makers, free weekday newspapers, and free local calls.
Hilton Garden Inn Lake Buena Vista/Orlando features an outdoor pool, a children's pool, and a 24-hour fitness center. You can take advantage of free parking, along with a free theme park shuttle. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a spa tub, free WiFi in public areas, and a conference center.
The room was hot through out the night and around the pool area it smelled like propane gas.
I liked everything
Dear Valued Guest, Thank you for your positive review. We're happy to hear that you found your overall experience to your liking. Please come see us again soon.
Its a great location near all major parks and restaurants.. Staff and cleanliness was great. Some disappointment to the view from the room, our window faced a huge 40ft TRASH dumpster which is set in the middle of parking lot in the back, could of been placed where windows are not facing. Also one of the nights there was no hot water. Pool is NOT heated and was cold but outdoor furniture and lounges were nice.. Overall a good hotel.
Dear Valued Guest, Thank you for taking the time to share your review of your experience at our hotel. We value your feedback, and we will take into consideration; both the positive and the negative aspects of your stay, as we continually work to improve our guest experience. We hope that you will consider staying with us again.
The beds were rock hard the pillows were awful. No sleep at all. Hot tub not working pool ice cold.
Dear Valued Guest, Thank you for taking the time to share your experience. We are very sorry to hear that you did not find our beds to be comfortable, and the pillows were not of the quality you expected. Our engineering team is working hard to resolve the issue with the hot tub and we sincerely apologize for any inconvenience. We put customer satisfaction as our main priority and we regret that this was not met during your interaction with our business. We will strive to do better, so thanks again for sharing your concerns. We hope that you will consider staying with us again in the future. Our goal is to make your stay better and brighter, guaranteed!
Dear Odhay Leal, Thank you for taking the time to share your five star rating of your experience at our hotel. We hope to see you again,soon.
Great location relative to Disney parks. Clean and safe property.
Dear Jon, Thank you for taking the time to share your feedback. We are extremely happy to hear that you've found the cleanliness and safety of our hotel, to be to your liking. We look forward to welcoming you back in the future. Until then, best wishes.
Very nice hotel and close to Disneyworld. Will stay here again.
Dear Jess, Thank you for taking the time to share your feedback. We're glad to hear that our hotel has met your expectations and you found our location to be convenient. We are thrilled to hear that you will stay with us again, we cannot wait to welcome you back.
Dear Valued Guest, Thank you for taking the time to rate our hotel and your recent stay. We are very happy to receive a perfect 5/5 rating. We hope that you will return to see us again, soon.
Staff was very nice and helpful. The room was very clean.
Dear TJ, Thank you for taking a moment to share your feedback!. We are thrilled to hear that your overall experience was five stars. We work hard for ratings like yours. We're very happy to receive your kind words about our staff and glad you found the cleanliness of your guest room to your liking. We hope that you will return to stay with us again.
Really enjoyed our stay! Everything was very clean and the staff was very helpful! Breakfast was a little different because of covid but you were still able to eat a hot meal in the morning. The only downside was they weren’t serving coffee which was kind of a bummer but understandable with the current situation we are in. Overall we had a great stay and I would definitely return!
Dear Brittney, Thank you for taking a moment to share your experience. We are very happy to hear that you enjoyed your overall stay as you've found the cleanliness of our facilities and hospitable staff to your liking. We truly understand your frustration for not having coffee available with the grab and go breakfast. Your comments will be taken under consideration as we continually work to improve our guest experience in light of our new normal ways of operatiing due to the ongoing pandemic (COVID-19) . We can't wait to welcome you back in the future.
Dear Valued Guest, Thanks for taking a moment to share your review with us. We regret that your experience did not align with your expectations, from your stay at our hotel. Cleanliness and comfort are crucial to our success, and to learn that we missed the mark is disheartening. Rest assured that your feedback has been taken to heart, and that we will seize this opportunity for improvement. As your journey continues, we wish you well.