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Hyatt Regency Grand Cypress

4.0 out of 5.0

Recent guest reviews

Room was dirty upon check-in . Hallways needed to be vacuumed. Bed where comfy, pool and activity’s where great.

For us it was mainly the pool but there are a lot of activities included. It was a relaxing escape with beautiful tropical landscapes. Bike riding and some water sports were included. Whirlpools were relaxing. Wish our room was a little larger and the balcony was super tiny but had an excellent view. We watched fireworks in the distance from it. Wasn't a fan of the resort fees but that seems to be everywhere lately. Also, there are fees to park as well. Overall we were still happy with our stay.

The hotel staff was very attentive and courteous. The room was clean, quiet and nice. Grounds for the hotel are beautiful. I will definitely stay at this location again.

Excellent experience beautiful hotel, will come back again.

Very nice, better than pictures. Lots of things to do.

Check in tediously long and not very competent. No one asked to take our bags either.

It's a good hotel with some minor inconveniences and 1 very major disappointment. First the inconveniences: 1. The Bathroom door has no lock (if you have kids, it's definitely trouble!). 2. Security stops food delivery/or any delivery at the entry way. We asked if it could be delivered to the room, they agreed, and then charged us $15 for it (without prior notice). 3. We had to make 4 attempts over 4 days to ask for a regular bowl to use (I mean seriously....c'mon). The disappointment - The wait staff at the breakfast area. Some of them were great (Sanaa', Ray, Michael & CJ). Some others - not so much. After dining there on 4 different days, I can confidently say, there is special treatment for some of the customers, while others have to wait around to be noticed (catch my drift?). Didn't think I would have to deal with this here, but I guess you never know.! (Breakfast food was good, but this one reason kept me uncomfortable every time). I lost count on how many times, many of them would look the other way as soon as they noticed me trying to catch their attention if I needed something. (And our family wasn't the only one who was going ignored and un-noticed) While we didn't regret our stay there, for these reasons we definitely won't be going back. The hotel does have a nice entry-way, and a nice look and feel all around. Pool area is a definite plus.

We had a lovely time at the Grand Cypress. It was convenient to most places we wanted to visit, and an excellent place to just hang-out all day. There was so much to do on-site, you do not need (or want) to leave. On one of the days it was my husband's birthday and we ordered breakfast through room service - my son happened to mention that it was his dad's birthday and the person who brought the food came back about 20 minutes later with a tray of goodies and balloons. It was so special and really thoughtful. The staff are all super nice and helpful - though, the birthday surprise was definitely over the top special. The only weird thing is the bathrooms - in all of the spaces - from your room to the public bathrooms - none afford a lot of privacy. But, that's a teeny-tiny issue - the rest of the hotel, the staff, the facilities, the rooms, etc. are all great and we will definitely stay here again.

Staff was really nice and friendly. Cool pool, kids loved it. Thanks

From location to amenity, everything was excellent. We used uber to disney, it was best choice ever.

Beautiful resort hotel. Secluded from the traffic and local noise. Food and drink very $$$

We traveled for business and had the best experience! Hotel looks amazing, it is clean and comfortable. The food is great and the staff is amazing.

Our room was very nice, clean and extremely comfortable! The pool was extraordinary and relaxing! We will definitely stay at this hotel again!!

Great family hotel. Really enjoyed our stay. Pool is wonderful.

The Hyatt hotel on International Drive is 100 times better. Last year we stayed their and everything was awesome. This year we chose the Hyatt Cypress and it was a big let down. Room service was terrible, my dogs food is better. The Hotel staff was not friendly to families and outright rude to my 12 yr old. The Hotel needs to have better management and use the International Drive property as an example of excellence. I rate this hotel below a Days Inn.

Everything was great except the cleanliness of the room, which as "supposedly" signed off by a manager. Not so much. Stained chair which we had to flip the cushions just to sit on and a dollop of some unknown substance on the floor. Bed was comfortable and bathroom was clean, but you know how it feels when the room isn't refreshing.

Room great, food at Hemmingways was outstanding--cant say enough!!

The Hotel is awesome & the staff is one of the best I've experienced owing to their friendliness and readiness to make your experience an awesome one.

The staff at the hotel is unfriendly. Self parking was a nightmare. Room cleanliness was not upto par

Like the pool area with outdoor bar and food options. The hot tub was great. Like the 24 hour on site quick grab and eat store. Beer overpriced at bar but what do you expect at a high tourist locale.

One Grand Cypress Blvd Orlando FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Marina
  • Spa

Located within 2 miles (3 km) of Lake Bryan, Hyatt Regency Grand Cypress is within 3 miles (5 km) of Disney Springs®. This 779-room, 4-star resort has 3 outdoor pools along with a private beach and a golf course. On a lake, the resort is also close to Epcot® and Orlando Vineland Premium Outlets.


Dining

Enjoy dining at LakeHouse, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Full breakfast is offered for a fee each morning from 6 AM to 11 AM.


Rooms

All of Hyatt Regency Grand Cypress's 779 rooms are air-conditioned and have an array of amenities, including balconies, iPod docks, and refrigerators. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and free bottled water.


Property features

Hyatt Regency Grand Cypress features a private beach, a golf course, and a marina. Parking is available for USD 22.00 per night (USD 31.00 per night for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a full-service spa, 3 outdoor pools, and a 24-hour health club.

Guest reviews for Hyatt Regency Grand Cypress

Everyone (47) Couples (30) Business (10) Family (42) Friends (5)
4
Everyone

Room was dirty upon check-in . Hallways needed to be vacuumed. Bed where comfy, pool and activity’s where great.

By , from ct on Apr 8, 2018

Review comment responded on Apr 17, 2018

Thank you for your feedback. We will use your feedback to try and create a better experience for our guests.

5

our very own tropical oasis

Everyone

For us it was mainly the pool but there are a lot of activities included. It was a relaxing escape with beautiful tropical landscapes. Bike riding and some water sports were included. Whirlpools were relaxing. Wish our room was a little larger and the balcony was super tiny but had an excellent view. We watched fireworks in the distance from it. Wasn't a fan of the resort fees but that seems to be everywhere lately. Also, there are fees to park as well. Overall we were still happy with our stay.

By , from new jersey on Apr 6, 2018

Review comment responded on Apr 17, 2018

Thank you for your feedback. We will strive to use your feedback to create an even better experience for our guests.

5
Everyone

The hotel staff was very attentive and courteous. The room was clean, quiet and nice. Grounds for the hotel are beautiful. I will definitely stay at this location again.

By on Apr 4, 2018

Review comment responded on Apr 4, 2018

Thank you for letting us know! We hope to welcome you back soon.

5

nice stay

Everyone

Excellent experience beautiful hotel, will come back again.

By on Feb 22, 2018

5
Everyone

Very nice, better than pictures. Lots of things to do.

By on Feb 19, 2018

Review comment responded on Apr 5, 2018

Thanks for posting your comments. We love hearing from our guests. We love welcoming them back even more!

3
Everyone

Check in tediously long and not very competent. No one asked to take our bags either.

By on Feb 18, 2018

3

pricey hotel with some inconveniences.

Everyone

It's a good hotel with some minor inconveniences and 1 very major disappointment. First the inconveniences: 1. The Bathroom door has no lock (if you have kids, it's definitely trouble!). 2. Security stops food delivery/or any delivery at the entry way. We asked if it could be delivered to the room, they agreed, and then charged us $15 for it (without prior notice). 3. We had to make 4 attempts over 4 days to ask for a regular bowl to use (I mean seriously....c'mon). The disappointment - The wait staff at the breakfast area. Some of them were great (Sanaa', Ray, Michael & CJ). Some others - not so much. After dining there on 4 different days, I can confidently say, there is special treatment for some of the customers, while others have to wait around to be noticed (catch my drift?). Didn't think I would have to deal with this here, but I guess you never know.! (Breakfast food was good, but this one reason kept me uncomfortable every time). I lost count on how many times, many of them would look the other way as soon as they noticed me trying to catch their attention if I needed something. (And our family wasn't the only one who was going ignored and un-noticed) While we didn't regret our stay there, for these reasons we definitely won't be going back. The hotel does have a nice entry-way, and a nice look and feel all around. Pool area is a definite plus.

By , from Houston, TX on Dec 31, 2017

5

really nice stay

Families

We had a lovely time at the Grand Cypress. It was convenient to most places we wanted to visit, and an excellent place to just hang-out all day. There was so much to do on-site, you do not need (or want) to leave. On one of the days it was my husband's birthday and we ordered breakfast through room service - my son happened to mention that it was his dad's birthday and the person who brought the food came back about 20 minutes later with a tray of goodies and balloons. It was so special and really thoughtful. The staff are all super nice and helpful - though, the birthday surprise was definitely over the top special. The only weird thing is the bathrooms - in all of the spaces - from your room to the public bathrooms - none afford a lot of privacy. But, that's a teeny-tiny issue - the rest of the hotel, the staff, the facilities, the rooms, etc. are all great and we will definitely stay here again.

By , from Boston, MA on Dec 30, 2017

Review comment responded on Jan 2, 2018

Thank you for your review!

5
Everyone

Staff was really nice and friendly. Cool pool, kids loved it. Thanks

By on Dec 21, 2017

Review comment responded on Dec 27, 2017

Our pleasure! Thank you for sharing your comments.

5

excellent stay

Everyone

From location to amenity, everything was excellent. We used uber to disney, it was best choice ever.

By , from boston on Nov 7, 2017