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Legacy Vacation Resorts-Orlando

3.0 out of 5.0

Recent guest reviews

Only negative was inadequate parking and the doors connecting units need to be more sound proof, I actually thought that the voices I heard were in my unit but it was the neighbors. If they were a rowdy bunch it could have been a bad experience.

Felt the room was very dated and there were no soaps in the bathroom for the sink or shower. Only one shampoo and dish soap in the kitchenette. The pool and splash pad were fine and we didn’t utilize any of he bar/restaurant options.

Proximity to restaurants, activities, stores and short drive to Disney World. Decent accommodation, could use new carpeting or wood floor. Was out a lot, did not use amenities

Only stood for one night so not a lot to experience.

I got but by a spider around 5 in the morning. Checked out and advised the manager and never received not one return phone call from anyone from this ponciana Blvd. Site. Very disappointed with my past 2 visits in this location.

I rented the two bedroom villa. The checking in experience was not the smoothes. The first time checking in the lady had serious case of attitude and told my reservation was under a different name. I had to clarify with Orbitz the reservation name and try again. The second time attempting to check in was a little concerning. They first said they didn’t have the room I order, nor could they find my reservation. After a while it was all sorted out. The room itself was nice and clean.

Legacy was perfect for our family, booked the 2 bedroom suite, it was spacious and we traveled with 3 teenagers so having 2 bathrooms was wonderful, the pools were all warm and clean, used the hot tub at night, so relaxing, close enough to everything if you choose to venture out. Also having a washer and dryer in your room is always a plus. Kitchen was a money saver too, as we brought food and drinks so we didn't have to eat out as much!!! Would definitely go back again!!!

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3rd time staying here its always great especially if you are traveling with a large group. comping back on sep 2018 !!

Everything was wonderful except the paper thin walls. It sounded like the neighbors are in the same room with u.

We stayed here for 3 nights during hurricane Irma. Checkin was a challenge. There was a new staff on board who did not know the answers to our simple questions regarding the resort. Room was sufficiently clean...floors could have been mopped or more clean...(our bare feet were black from walking around). Towels, pack and play for infant, and coffee (was charged $1 per packet of coffee) were provided upon request even though it took more than an hour to receive. Pools were nice and many to choose from on the premise. The sofa bed mattress was thin and noisy. With every movement it creaked you can feel every spring/metal bar from the sofa base. It was horrible. Probably worse part of the stay was the sofa bed since I personally was the one using it. We ended up losing power from the storm but had running water (not the resort's fault). Overall, it was ok for what we needed...shelter from Irma.

On arrival, assigned to room across the street from the main office and were told to "be careful crossing the street". The 4 lane street is an extremely busy street with thousands of cars passing through each day. To dangerous to walk across that many lanes of traffic and staff did not offer any safe means of getting to the room. Staff did reassign a room but the new room did not have a microwave, coffee maker or even a drinking glasses/cups or a table (other than a night stand) as was indicated in the initial booking and still paid the same price for room and was on the 3rd floor with only stair access (no elevator). Hurricane Irma was on a path directly to Orlando so we had to check out one day early. Legacy Vacation Resorts refused to refund one night even under those circumstances. With the number of people coming to Orlando to avoid the storm, I know they were able to rebook this room easily therefore received double payment on this room in the end for one night (once from me and once from a new guest). That is just being greedy on their part. No daily house cleaning provided at this property either. I will never stay at this property again and recommend that no one else do so either.

Satisfactory. Overall fair... Enjoyed the amenities

Very nice hotel and will stay again, very clean and the staff was real helpful. Had a small problem when we got there, but was corrected with no problem.

Very comfortable stay and the rooms were spacious. The pools were clean and up kept. My only complaint would be there was no house keeping that came and changed your sheets and/or cleaned up during your stay and my family and I stayed for 7 nights.

This was amazing stay. I will most definitely be back. This is somewhere i recommend people to stay if visiting orlando.

Standard room very small. Walls are thin. Can hear everything in the next room. Daily activities cancelled often.

The staff was super friendly and nice. The room was not updated and looked very old.

When it comes to the upgraded 1 bedroom suites, everything was just as I imagined. Spacious comfortable, extremely nice, which I had to rent for the second night, but the standard rooms are not comfortable, clean or private.

Pros: The grounds were very nice, and well kept. The pools (4 in total) were clean. Room was clean and A/C cooled well. Convenient location with many restaurants nearby. Cons: The one room suite with double beds is a little tight, and the room decor was dated (but hey, if you just need a place to rest it's not bad) one bed was comfortable and one was not. You can also hear EVERYTHING in the next suite if you have someone staying there due to the connecting door. Parking st night was NOT good (had to park far from our room because there are very few spots for the number of rooms. Had to pay to use certain activities because we weren't "members" (this place is like a time share? But honestly they're not pushy about it) All in all for the price it was a good stay and comfortable, with exception of the last night when a family moved in to the adjoining room. May consider staying again.

2800 N Poinciana Blvd Kissimmee FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 4 outdoor pools

Within a short walk of Museum of Military History, Legacy Vacation Resorts-Orlando is within 2 miles (3 km) of Capone's Dinner Show. This 311-room, 3-star resort welcomes guests with 4 outdoor pools, a restaurant, and free in-room WiFi. Located centrally in Kissimmee, it's also near Lake Buena Vista Factory Stores and Fun Spot America.


Dining

Explore the resort and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Get a pick-me-up at the coffee shop/café.


Rooms

All 311 air-conditioned rooms provide free local calls, ceiling fans, and ironing boards. Guests can expect free WiFi and flat-screen TVs with cable channels. Hair dryers are also included.


Property features

Guests staying at Legacy Vacation Resorts-Orlando enjoy access to 4 outdoor pools, a fitness center, and 3 spa tubs. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Other amenities at this family-friendly resort include free WiFi in public areas, a business center, and a kids' club.

Guest reviews for Legacy Vacation Resorts-Orlando

Everyone (34) Couples (35) Business (8) Family (92) Friends (20) Other (6)
4
Everyone

Only negative was inadequate parking and the doors connecting units need to be more sound proof, I actually thought that the voices I heard were in my unit but it was the neighbors. If they were a rowdy bunch it could have been a bad experience.

By on Apr 16, 2018

Review comment responded on Apr 19, 2018

Thank you for your feedback. Please accept our sincere apology that the resort and your accommodations did not meet your expectations. Please note that this is not the experience we pride ourselves on providing our valued customers. We apologize that you did not have a comfortable stay. This certainly is not what most guests experience at our resort. We wished this information was brought to our attention. Our front desk is very quick and diligent to get a manager or supervisor to handle any issue or situation you have during your stay with us. Again thank you for your review as it helps us to be a better resort. We hope that you will consider staying with us again so that we have another opportunity to provide you with superior service & accommodations. Best Regards, Legacy Vacation Club

3
Everyone

Felt the room was very dated and there were no soaps in the bathroom for the sink or shower. Only one shampoo and dish soap in the kitchenette. The pool and splash pad were fine and we didn’t utilize any of he bar/restaurant options.

By on Apr 10, 2018

Review comment responded on Apr 11, 2018

Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! We are in the process of upgrading several areas in and around the resort. As we constantly making upgrades to the property and the resort, we hope that you will visit us again in the future. Best Regards, Legacy Vacation Club

4

short drive to disney world

Everyone

Proximity to restaurants, activities, stores and short drive to Disney World. Decent accommodation, could use new carpeting or wood floor. Was out a lot, did not use amenities

By , from New York on Mar 20, 2018

Review comment responded on Mar 21, 2018

Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! We are in the process of upgrading several areas in and around the resort. As we constantly making upgrades to the property and the resort, we hope that you will visit us again in the future. Best Regards, Legacy Vacation Club

4

nice hotel, close to a lot of shopping stores.

Everyone

Only stood for one night so not a lot to experience.

By , from Savannah, Ga on Mar 19, 2018

Review comment responded on Mar 20, 2018

Thank you for your comments and feedback. We are pleased you enjoyed your stay at Legacy Vacation Club. We look forward to seeing you again on your next visit! Legacy Vacation Club Management

2

got bit by a spider

Everyone

I got but by a spider around 5 in the morning. Checked out and advised the manager and never received not one return phone call from anyone from this ponciana Blvd. Site. Very disappointed with my past 2 visits in this location.

By , from Orlando Florida on Mar 7, 2018

4

hotel was okay

Everyone

I rented the two bedroom villa. The checking in experience was not the smoothes. The first time checking in the lady had serious case of attitude and told my reservation was under a different name. I had to clarify with Orbitz the reservation name and try again. The second time attempting to check in was a little concerning. They first said they didn’t have the room I order, nor could they find my reservation. After a while it was all sorted out. The room itself was nice and clean.

By , from miami on Feb 26, 2018

Review comment responded on Mar 1, 2018

Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club. We look forward to seeing you again on your next visit! Sincerely, Legacy Vacation Club Management

5

pre-cruise mini vacation!!

Everyone

Legacy was perfect for our family, booked the 2 bedroom suite, it was spacious and we traveled with 3 teenagers so having 2 bathrooms was wonderful, the pools were all warm and clean, used the hot tub at night, so relaxing, close enough to everything if you choose to venture out. Also having a washer and dryer in your room is always a plus. Kitchen was a money saver too, as we brought food and drinks so we didn't have to eat out as much!!! Would definitely go back again!!!

By , from Greenville NY on Feb 24, 2018

Review comment responded on Feb 26, 2018

Thank you for the five star rating. We are pleased you chose us, Legacy Vacation Club, for your stay. We look forward to seeing you again on your next visit! Regards, Legacy Vacation Club Management

2
Everyone

.

By on Jan 11, 2018

Review comment responded on Jan 22, 2018

We apologize that your stay was unacceptable by your standards. Since we are unaware who you are, we encourage you to contact us to discuss this matter further with us. Your feedback is very important to us and we would like to know a little more. We look forward to hearing from you.

5
Everyone

3rd time staying here its always great especially if you are traveling with a large group. comping back on sep 2018 !!

By on Dec 28, 2017

Review comment responded on Dec 28, 2017

Thank you for the five star rating. We are pleased you chose us, Legacy Vacation Club, for your stay. We look forward to seeing you again on your next visit! Regards, Legacy Vacation Club Management

5

great jotel

Everyone

Everything was wonderful except the paper thin walls. It sounded like the neighbors are in the same room with u.

By on Dec 3, 2017

Review comment responded on Dec 6, 2017

Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club. We look forward to seeing you again on your next visit! Sincerely, Legacy Vacation Club Management