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Fantasy World Resort

3.0 out of 5.0

Recent guest reviews

Very enjoyable and pleasant. Will be back again.

Overall ts a great condo, the staff was awesome getting our room ready way before check in. However there is no daily cleaning of the unit or replacement of towels. When we phoned the front desk they told us to use the washer and dryer in our unit to clean our own towels because they don't clean until we check out, the dryer takes about 2 1/2 cycles to completely dry. The hairdryer burned up when I went to use it, we phoned the front and one was replaced within an hour. We stayed for 6 days it would have been nice to be informed of this cleaning policy upon booking or check in. The tv in the second bedroom is about the size of an ipad, it was way too small for the size room. The tv remotes barely work. The grounds are well maintained, the pool is nice and so is the recreation room. This location is very close to disney parks as well as universal

Overall the location is convenient for access to various Orlando parks, and while I don't agree with negative reviews regarding the staff, I do agree that the condition of the facilities and rooms needs updating. The beds in our rooms were quite loud, and the screen on our backyard was completely off in areas. Also, there are two bigger issues for me, making this place for me an overall 3 rather than a 4: lack of internet access, and limited shuttle service. First on the internet service, the Orbitz listing for this property needs to be updated--there is no internet access in the guest "villas" even though it states on the description that there is access in rooms. If they mean that certain rooms have it they need to clarify this point. Our room did not have any access, wired or wireless. Next on the shuttle service, we chose this property since its description lists shuttle service to the area parks. We had hoped to use this to save money on daily parking at Disney. However, there really is only one shuttle departing for and returning from each of the parks each day, and at very inconvenient times. The Disney shuttle, for example, does not leave until later in the morning, and it's first come first serve. The hotel should qualify this as "limited shuttle service" rather than simple shuttle service. In general, I would advise anyone planning to stay here to get a rental car, since the "villas" are spread out, and you will need it to access food and shopping in the area.

Staff was not the happiest group of people. Must be a bad management there. Cleaning staff doesn't speak any English.

The staff was very welcoming. The villa was perfect for my family of 4! I have a 2 and 6 year old and they both enjoyed themselves by the pool area!

Everything was great until we slept in the beds. The beds were hard as a wood floor and lumpy.

The rooms looked old and the furniture seemed worned out. The bed in the master bedroom was very uncomfortable. The A/C was not working properly....on the last night of my stay the A/C was not working at all. Very limited hotel staff couldn't find anybody on the premise. If we needed more towels there was an additional fee...Pool area was just ok. the water was heated too much to be comfortable..It had limited parking at the site.try to resolve the issues with management when I checked out. But was given the run around they said they will get back to me but its been two weeks

It was a perfect place for us to stay for what we came to Florida for. We had a busy 6 days and really didn't stay in the room other than to sleep but we were very happy with it and would stay there again.

WE WERE THERE FOR 6 NIGHTS. LIKED THE LOCATION. STAFF WAS HELPFUL AND FRIENDLY. LIKED THE BEDROOMS OF CONDO ON UPPER FLOOR. THE ONLY DOWNSIDE WAS THAT THE CONDOS WERE OLDER, BUT CLEAN. CARPET UPSTAIRS WAS LOOSE . SCREENED PORCH WAS VERY NICE. LIKED THE LAYOUT OF CONDO. WOULD DEFINITELY RECOMMEND AND STAY AGAIN. THE WATERPARK WAS GREAT!

Great place to stay for a family. Plenty of room for us all.

After reading mixed reviews I requested an updated room which I was provided. The location to the pool area was fantastic and the unit itself was clean and comfortable. We actually ended up extending for the full week. I did not find any bugs and the furnishings were clean and comfortable. I did hear some others complaining about their accommodations and how they did not feel treated fairly when making a complaint to the staff. My grandsons (12 & 9) loved the pool area, slides and lazy river. Overall a good value for location. The resort is in need of some maintenance and overall updating, but it's not a 5 star hotel, so I suppose there is a trade off.

Amazing customer service and staff at Fantasy World Resort. Close to everything!!!! Beautiful town homes equipped with everything needed!!!

Pleasantly surprised with size and cleanliness of villa. Pool and lazy river were great...super warm! Went in january so not crazy busy as this is offseason. Would go back in a heartbeat!!

Great experience for all adults n kids really enjoyed

I was really impressed that in late November to early December we were able to swim and use the waterpark. I hate cold water, but the water was the perfect temperature. The hotel staff was very friendly and there were so many activities for the kids. We booked during the week and got such an amazing deal on the room. The hotel is set up to where you have a small townhouse with a screened room. The bedrooms are upstairs and downstairs there is plenty of room for cooking and relaxing. There is also two bathrooms with showers. This was the perfect place for a family. Also the couch has a pull out bed. We loved our stay and will definitely go back. The resort fee was worth it for as much fun as we all had.

Sheets were dirty, staff was uptight! Lazy river had trash in the pool and steps to water slide were very dirty!

The hotel is nice. They have shuttles so you dont have to drive and pay to park to disney and universal and sea world. They have many activities to do such as sports they also do activities every hour to keep kids busy and have some adult things such as bingo. The pool and hot tub are nice just wish i was told ahead of time where some of these things were. Also i wish i would have stayed longer so me and my kids could have taken advantage of all the activities they had there. I recommend if you stay there to take a couple extra days so everyone has time to do many activities. The hotel was nice clean and comfortable i just wish i was told there was extra towels and broom and sweeper in the closets. They have a washer and dryer but it takes forever for the dryer to dry the clothes. All in all i am going to plan many trips to this hotel. The kids loved it and we were minutes away from disney and some nice places to eat as well as walmart.

The check in process was great and efficient. The room was perfect with the exception of the phone not working and the master bedroom television having no signal upon our arrival. No major problems at all. My kids loved the pool and I loved the bar and adult activities the resort offered! Awesome time had by all !!

I've stayed in many different resorts in and around orlando. We live in Florida so we just go for a little weekend getaway every now and again. We absolutely loved the lazy river and spent most of our time there with the kids. The rooms were also nice and had all the comforts of home. We're already thinking of planning another weekend soon.

Room options

Villa, 2 Bedrooms, 2 Bathrooms

Twin 2 | Sleeps 4

Guest reviews for Fantasy World Resort

Everyone (15) Couples (8) Business (1) Family (70) Friends (2) Other (2)
4
Everyone

Very enjoyable and pleasant. Will be back again.

By on Nov 20, 2017

4

nice condo

Everyone

Overall ts a great condo, the staff was awesome getting our room ready way before check in. However there is no daily cleaning of the unit or replacement of towels. When we phoned the front desk they told us to use the washer and dryer in our unit to clean our own towels because they don't clean until we check out, the dryer takes about 2 1/2 cycles to completely dry. The hairdryer burned up when I went to use it, we phoned the front and one was replaced within an hour. We stayed for 6 days it would have been nice to be informed of this cleaning policy upon booking or check in. The tv in the second bedroom is about the size of an ipad, it was way too small for the size room. The tv remotes barely work. The grounds are well maintained, the pool is nice and so is the recreation room. This location is very close to disney parks as well as universal

By , from Valencia, CA on Oct 31, 2017

3

convenient location, but facilities need updating

Families

Overall the location is convenient for access to various Orlando parks, and while I don't agree with negative reviews regarding the staff, I do agree that the condition of the facilities and rooms needs updating. The beds in our rooms were quite loud, and the screen on our backyard was completely off in areas. Also, there are two bigger issues for me, making this place for me an overall 3 rather than a 4: lack of internet access, and limited shuttle service. First on the internet service, the Orbitz listing for this property needs to be updated--there is no internet access in the guest "villas" even though it states on the description that there is access in rooms. If they mean that certain rooms have it they need to clarify this point. Our room did not have any access, wired or wireless. Next on the shuttle service, we chose this property since its description lists shuttle service to the area parks. We had hoped to use this to save money on daily parking at Disney. However, there really is only one shuttle departing for and returning from each of the parks each day, and at very inconvenient times. The Disney shuttle, for example, does not leave until later in the morning, and it's first come first serve. The hotel should qualify this as "limited shuttle service" rather than simple shuttle service. In general, I would advise anyone planning to stay here to get a rental car, since the "villas" are spread out, and you will need it to access food and shopping in the area.

By , from Indiana on Oct 19, 2017

4
Everyone

Staff was not the happiest group of people. Must be a bad management there. Cleaning staff doesn't speak any English.

By on Aug 23, 2017

5

perfect for the family!

Everyone

The staff was very welcoming. The villa was perfect for my family of 4! I have a 2 and 6 year old and they both enjoyed themselves by the pool area!

By , from T on Jul 2, 2017

3

very nice, except beds

Everyone

Everything was great until we slept in the beds. The beds were hard as a wood floor and lumpy.

By on Jun 28, 2017

2

not worth the money

Everyone

The rooms looked old and the furniture seemed worned out. The bed in the master bedroom was very uncomfortable. The A/C was not working properly....on the last night of my stay the A/C was not working at all. Very limited hotel staff couldn't find anybody on the premise. If we needed more towels there was an additional fee...Pool area was just ok. the water was heated too much to be comfortable..It had limited parking at the site.try to resolve the issues with management when I checked out. But was given the run around they said they will get back to me but its been two weeks

By on Jun 10, 2017

4

the perfect place

Families

It was a perfect place for us to stay for what we came to Florida for. We had a busy 6 days and really didn't stay in the room other than to sleep but we were very happy with it and would stay there again.

By , from Cincinnati, Ohio on May 31, 2017

4

nice family place

Everyone

WE WERE THERE FOR 6 NIGHTS. LIKED THE LOCATION. STAFF WAS HELPFUL AND FRIENDLY. LIKED THE BEDROOMS OF CONDO ON UPPER FLOOR. THE ONLY DOWNSIDE WAS THAT THE CONDOS WERE OLDER, BUT CLEAN. CARPET UPSTAIRS WAS LOOSE . SCREENED PORCH WAS VERY NICE. LIKED THE LAYOUT OF CONDO. WOULD DEFINITELY RECOMMEND AND STAY AGAIN. THE WATERPARK WAS GREAT!

By on Mar 15, 2017

4
Everyone

Great place to stay for a family. Plenty of room for us all.

By on Mar 11, 2017