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Recent guest reviews

I traveled with 3 kids 1 18 year old and myself. Hence the reason for a 2 bedroom villa. The check in process was very easy and not complicated. When I arrived at the room however, I noticed the the master bathroom shower didn’t work. Like no water came out of it at all. So we’re 5 people down to 1 shower. Then the toilet in the 2nd room was clogged. Now we’re 5 people down to 1 shower and 1 toilet. For that I would have rented a 1/1. I called the front desk that same night we arrived and requested to be moved and they said they were completely booked but they would send someone while we were out the next morning to fix it. Well we came back and it was still the same. I called the front desk and no answer I personally went and they said that they would send Maintenance to fix it. The guy came and said that he had to pull the whole faucet and toilet out cause it was broken prior to our arrival. Now why would you put anyone especially a family with kids in a room that’s not ready for rental??? I think that for the price I paid for this hotel I should at least have basic working necessities. I’m very dissatisfied and disappointed with this stay. I definitely do not recommend this hotel.

Their was literally nothing good to say about this. They never told me I had only 2 towels our whole week trip. No maid service or anything. Their elevator kept breaking down so we had to walk up stairs to the 5th floor. My opinion for 85 bucks a night you should get service like at a la quinta inn but we didn’t. It was false advertisement and the staff was very rude and never would give me a straight answer on questions I had. I usually never review stuff but this place was horrible and be aware until midnight they blast music by the pool and you can’t get any sleep. Just a dumb resort.

The room was awesome. The staff were pleasant when checking in.

The kids loved the pool and the water slide. We definitely will be returning for our next vacation

Rooms were not clean, took two days to correct. Front desk personnel is horrendous, activities weren’t open because it rained earlier in day and they sent everyone home did not have staff to open. It’s not a bad place just front desk and on site management aren’t good at all

Staff professionalism, they were accommodating.. Nice Place Too Stay.. Villa Spacious clean very nice....

My family and I enjoyed the spacious size of the 2 bedroom villa.

Like amenities for kids. The pool was nice. The extra activities were nice Zip Line etc. but disappointed I thought the $10 fee was waived if you stayed here. Wish they put music on earlier in day near the pool area. The chicken wings were really good at the pool side bar. Didn’t like you didn’t get at least extra set of bath towels. They told me I can wash myself since I had a washer and dryer in unit. Who wants to do that on vacation. It would be nice if maybe after your second night they can give you towels and clean the room. We stayed for 4 nights. The room was nice beds so comfortable. Would stay again but maybe two nights and check out other hotels in the area. Hate that they expect you out at 10 am. Make it like other hotels 11 am

Kitchen was not clean counters had juice and dryer milk all over counters from previous guests. Dishes had stuck food on them. A grumpy Gard stands watch at the pool waking around back and forth watching I never experienced that in a resort or hotel very creepy.

They where very rude and not clean Didn’t get a response back to none of the staff day long all looked at me as if I was the one in the wrong but my room was filthy the check in and process was out rages I felt like they were very unprofessional

I booked this hotel last minute after a horrible experiencing waiting 35 minutes to try to check in at another hotel. I arrived at this hotel around 10:30pm right after booking the room since the hotel won't honor Orbitz rates. Unfortunately, the hotel doesn't receive information about online bookings after 9:30pm. I was asked to email my itinerary and confirmation to the person at the front desk so she could manually enter in the information. Another 20 minutes later, we were finally checked in. The room and price was great. Unfortunately we were just trying to find a place to rest for 6 hours before our flight left the next morning but would have loved to be able to stay longer and make the check in fiasco worth it.

Calypso Cay Way Kissimmee FL

Hotel highlights

  • Close to Lake Buena Vista Factory Stores
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 3 outdoor pools

Lake Buena Vista Factory Stores is within a mile (2 km) of Calypso Cay Vacation Villas, and other popular attractions like Old Town are within a few miles (5 km). This 150-room, 3.5-star resort welcomes guests with 3 outdoor pools, a restaurant, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.


Rooms

All 150 air-conditioned rooms feature microwaves, coffee makers, and phones. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Ironing boards are also standard.


Property features

Guests staying at Calypso Cay Vacation Villas enjoy access to 3 outdoor pools, a fitness center, and a spa tub. The front desk has multilingual staff that can help with concierge services, and offer advice about sights and eateries nearby. Other amenities at this family-friendly resort include free WiFi in public areas, a business center, and a terrace.

Room options

Villa, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

1 Bed Hotel Suite

1 King Bed | 2 Queen Beds | Sleeps 4

Villa, 2 Bedrooms, Non Smoking

1 King Bed, 2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Villa, 3 Bedrooms

1 King Bed, 2 Double Beds and 1 Queen Bed | Sleeps 8

Guest reviews for Calypso Cay Vacation Villas

Everyone (24) Couples (2) Family (10)
1
Family Family with small children Family

I traveled with 3 kids 1 18 year old and myself. Hence the reason for a 2 bedroom villa. The check in process was very easy and not complicated. When I arrived at the room however, I noticed the the master bathroom shower didn’t work. Like no water came out of it at all. So we’re 5 people down to 1 shower. Then the toilet in the 2nd room was clogged. Now we’re 5 people down to 1 shower and 1 toilet. For that I would have rented a 1/1. I called the front desk that same night we arrived and requested to be moved and they said they were completely booked but they would send someone while we were out the next morning to fix it. Well we came back and it was still the same. I called the front desk and no answer I personally went and they said that they would send Maintenance to fix it. The guy came and said that he had to pull the whole faucet and toilet out cause it was broken prior to our arrival. Now why would you put anyone especially a family with kids in a room that’s not ready for rental??? I think that for the price I paid for this hotel I should at least have basic working necessities. I’m very dissatisfied and disappointed with this stay. I definitely do not recommend this hotel.

By , from Hollywood on Mar 8, 2020

Review comment responded on Mar 9, 2020

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4
Everyone

By on Feb 3, 2020

Review comment responded on Feb 4, 2020

Thank you for your review! We appreciate your feedback. Come back soon!!!!

4
Everyone

By on Jan 31, 2020

Review comment responded on Feb 3, 2020

Thank you for your review! We appreciate your feedback. Come back soon!!!!

1
Family

Their was literally nothing good to say about this. They never told me I had only 2 towels our whole week trip. No maid service or anything. Their elevator kept breaking down so we had to walk up stairs to the 5th floor. My opinion for 85 bucks a night you should get service like at a la quinta inn but we didn’t. It was false advertisement and the staff was very rude and never would give me a straight answer on questions I had. I usually never review stuff but this place was horrible and be aware until midnight they blast music by the pool and you can’t get any sleep. Just a dumb resort.

By on Jan 28, 2020

Review comment responded on Jan 30, 2020

We do apologize for your experience. Extra towels could have been requested at any time throughout your reservation and we do apologize you did not choose to have the tidy service requested upon arrival. We hope you will visit again and be able to have a better experience.

5
Everyone

By on Jan 23, 2020

Review comment responded on Jan 23, 2020

Thank you for your awesome review! We appreciate your feedback. Come back soon!!!!

4
Everyone

By on Jan 21, 2020

Review comment responded on Jan 21, 2020

Hi there, thank you for your wonderful review! We appreciate your feedback.

5
Everyone

By on Dec 10, 2019

Review comment responded on Dec 11, 2019

Hi there, thank you for your wonderful review! We appreciate your feedback. Come back soon!!!

5
Everyone

By on Oct 3, 2019

Review comment responded on Oct 8, 2019

Thank you for your wonderful feedback!

5
Family with small children

The room was awesome. The staff were pleasant when checking in.

By on Sep 29, 2019

Review comment responded on Sep 30, 2019

Hi there! Thank you so much for your wonderful review of Calypso Cay. Your feedback means so much to us and we are so glad you enjoyed your stay!

5
Family Family

The kids loved the pool and the water slide. We definitely will be returning for our next vacation

By on Aug 12, 2019

Review comment responded on Aug 13, 2019

Hi, thank you for your wonderful review of Calypso Cay! Our number one priority is guest satisfaction and experience, and we are so pleased to hear that your family enjoyed your stay with us and that you will be returning in the future. We can't wait to have you back!

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