Beautiful property. Front office was very hard to get in touch with.
We have stayed at Mystic Dunes many times before. The kids love the amenities and we love the cleanliness. HOWEVER, this time was awful. We were only there 3 days and had to leave the room on 2 of those days because of roaches! Now, I was born and raised in Florida so, I understand that roaches are hard to control. NOT IN A RESORT!! They were in the kitchen, bathroom, and bedroom. I called for them to spray the first morning we were there. We were told to leave the room so, we did. The next day was worse as they were in the bedroom and my son was scared to go to sleep. The crazy part is noone on staff seemed concerned. Ike this was an every day occurrence. They said " OK have a great day!" No I am sorry...nothing. I have never been one to complain, but I feel this is absolutely unacceptable. This was the only free time we had this summer to play...and it was not ok!
The property was great. Very big. Rooms were a little dated but not too bad. Very clean. Beware they will try and have you sit through a time share demonstration
This Resort does not provide any type of housekeeping. They don’t provide you with any cleaning supplies during your stay. Size of 2 bedroom was very spacious. Only 2 pots were provided to cook. Living room furniture was very dirty.
Too noisy by my room
Pool and property upkeep was excellent.....room was nice...clean. Bathroom had dark brown tiling, so couldn't really tell if it was clean.
Very great
Beautiful resort, very clean and very well maintained.
How spacious the villa was. It was amazing! The prices are absolutely wonderful for all that you get. Definitely will be coming back here again.
What I like about my stay, is that it was so quiet and peaceful, my family and I had a great time thank you.
The main waterfall/ pool is under construction. Other than that is was a great stay!
Nice property did not stay long will return at later date
Great resort to go our family. We loved our vacation.
Amazing experience my kids loved every moment of it
Located in West Kissimmee, Mystic Dunes Resort & Golf Club by Diamond Resorts is within a 15-minute drive of popular attractions such as Orlando Vineland Premium Outlets and Epcot®. This 986-room, 3.5-star hotel welcomes business and leisure travelers with 4 outdoor pools, a golf course, and a restaurant.
Enjoy a bite to eat at Kenzies, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning off right with cooked-to-order breakfast served for a fee.
All 986 accommodations afford space to spread out with a separate bedroom, living rooms, and dining areas. Guests can expect 52-inch TVs with cable channels and DVD players, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Microwaves, dishwashers, and stovetops are also standard. Weekly housekeeping is available.
Guests of Mystic Dunes Resort & Golf Club by Diamond Resorts have access to a golf course, 4 outdoor pools, and karaoke. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and securing valuables. Other amenities at this golf hotel include a children's pool, a 24-hour fitness center, and a spa tub.
Beautiful property. Front office was very hard to get in touch with.
We have stayed at Mystic Dunes many times before. The kids love the amenities and we love the cleanliness. HOWEVER, this time was awful. We were only there 3 days and had to leave the room on 2 of those days because of roaches! Now, I was born and raised in Florida so, I understand that roaches are hard to control. NOT IN A RESORT!! They were in the kitchen, bathroom, and bedroom. I called for them to spray the first morning we were there. We were told to leave the room so, we did. The next day was worse as they were in the bedroom and my son was scared to go to sleep. The crazy part is noone on staff seemed concerned. Ike this was an every day occurrence. They said " OK have a great day!" No I am sorry...nothing. I have never been one to complain, but I feel this is absolutely unacceptable. This was the only free time we had this summer to play...and it was not ok!
Thank you for bringing this to our attention as we want to ensure that comfort and safety are our top priorities at our resort. If you have any other feedback, feel free to reach out to us directly as we will be sharing this with our team to improve future resort stays.
The property was great. Very big. Rooms were a little dated but not too bad. Very clean. Beware they will try and have you sit through a time share demonstration
Thanks for your review. We want to give our guests the opportunity to learn more about our vacation ownership products and hope this does not deter you from staying with us again.
Thank you!
Thank you for visiting our resort.
This Resort does not provide any type of housekeeping. They don’t provide you with any cleaning supplies during your stay. Size of 2 bedroom was very spacious. Only 2 pots were provided to cook. Living room furniture was very dirty.
Hello! Thank you for your feedback!
Too noisy by my room
Thank you for this feedback.
Pool and property upkeep was excellent.....room was nice...clean. Bathroom had dark brown tiling, so couldn't really tell if it was clean.
Thank you for choosing to stay with us.
Very great
Thank you!
Beautiful resort, very clean and very well maintained.
Thanks for staying with us. We appreciate your feedback!
Thank you for this feedback. Please know we will use it to improve!