Our room could have been cleaner. Lots of dust. You could hear everything the guest above us were doing at any hour, so the floors and walls need better soundproofing. But the absolute worst of all is the wifi. It totally does not work and using data (which we have unlimited) was unable to perform in our unit. With my wife and I both running our own businesses, it was essential to have internet connection. And for that reason we will not return. As far as staff, they were great!
The cleanliness was not what you expect from a Hilton property!! (there was urine on the bathroom floor) The elevator on one end didn't work. Lack of handicap parking was an issue
Room service was amazing in response to needs. Pools were great. Room cleanliness was poor. I had a jacuzzi in my room that was never cleaned from previous guest. Hair in tub and old soap bar left. Wi-Fi went down for a day and my tv in my room broke as well. The property as a whole is nice but a lot of updates and detailed attention is needed.
We enjoyed our stay!!
Great property
The staff was great took care of all our needs beautiful property
Overall I love this hotel I will stay again.
Clean. Private. Spacious. Shuttle takes you anywhere on the property. Super friendly staff.
The facility has great amenities and very easy to get to all of them. I had one issue and that was with an employee that was not w happy camper. Yes I let management know.
From the moment I checked in customer service was excellent! Room and grounds excellent, this was the fifth time I stayed here always fun time.
The staff responded very quickly to any supplies that we needed.
The room we stayed in was amazing. We could watch the Disney fireworks fight from the balcony. Also lounging by the pool was fantastic. I would recommend staying at Mystic Dunes to anyone looking to vacation in Kissimmee and we are looking to return in the near future. The staff is extremely friendly & helpful!!
It was beautiful, rooms were spacious, so much to do for kids, highly recommend!
Mystic Dunes was GREAT! It’s quiet, clean, and convenient, we will definitely be back.
Rented a three bedroom condo for a golf trip. Checked in and was given a two bedroom place. We made due. The night before we left we told the customer service desk and they said that “we also had the condo next door” I wish they would have told us when we checked in.
Property was nice. Room décor was little outdated but very clean. The 2/2 was spacious and I liked the screened in back porch. Beds slept great. Pool area was nice. Would stay again.
Excellent
Everything was great
The rooms are getting a little out dated and need some remodeling ASAP! Also the ceiling fan in our bedroom made a loud sound on higher setting plus the headboard was not attached to the wall properly and made loud creaking sounds upon tossing and turning at night which made it harder to sleep peacefully.
Located in Four Corners, Hilton Vacation Club Mystic Dunes Orlando is within a 15-minute drive of popular attractions such as Orlando Vineland Premium Outlets and Disney's Hollywood Studios®. This 986-room, 3.5-star hotel welcomes business and leisure travelers with 4 outdoor pools, a golf course, and a restaurant.
Enjoy a bite to eat at Kenzies, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Start each morning off right with cooked-to-order breakfast served for a fee.
Guests can expect 52-inch TVs with cable channels and DVD players, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include living rooms, dining areas, and microwaves. Weekly housekeeping is available.
Guests of Hilton Vacation Club Mystic Dunes Orlando have access to a golf course, 4 outdoor pools, and karaoke. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and tours/tickets. Other amenities at this golf hotel include a children's pool, a 24-hour gym, and outdoor tennis courts.
Our room could have been cleaner. Lots of dust. You could hear everything the guest above us were doing at any hour, so the floors and walls need better soundproofing. But the absolute worst of all is the wifi. It totally does not work and using data (which we have unlimited) was unable to perform in our unit. With my wife and I both running our own businesses, it was essential to have internet connection. And for that reason we will not return. As far as staff, they were great!
The cleanliness was not what you expect from a Hilton property!! (there was urine on the bathroom floor) The elevator on one end didn't work. Lack of handicap parking was an issue
Thank you for staying with us , We appreciate your feedback. Your concerns will be address , we apologize for stay issues.
Room service was amazing in response to needs. Pools were great. Room cleanliness was poor. I had a jacuzzi in my room that was never cleaned from previous guest. Hair in tub and old soap bar left. Wi-Fi went down for a day and my tv in my room broke as well. The property as a whole is nice but a lot of updates and detailed attention is needed.
We appreciate the review, and apologize for the inconveniences during your stay.
We enjoyed our stay!!
Thank you for your feedback. We appreciate you!
Great property
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The staff was great took care of all our needs beautiful property
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Overall I love this hotel I will stay again.
Thank you for your feedback.
Clean. Private. Spacious. Shuttle takes you anywhere on the property. Super friendly staff.
Thank you for your feedback.
The facility has great amenities and very easy to get to all of them. I had one issue and that was with an employee that was not w happy camper. Yes I let management know.
Thank you for staying with us! Your feedback is very important to us.
From the moment I checked in customer service was excellent! Room and grounds excellent, this was the fifth time I stayed here always fun time.
Thanks for staying with us. We appreciate your feedback!
Thank you for your feedback! We are sorry these issues occurred doing you stay. We will addresses you concerns, as we value and appreciate our guest.