Overall great time & stay…
Everything… very pleasant stay!
Hard Rock Casino Hotel was nice; no need to leave the hotel for anything because everything you need is there
Room was subpar not worth the the money I paid.Old shower tub combo water would not drain it of tub. Very bad room experience.
Lack of customer service, rude front desk help, no housekeeping for 5 days, constant mask police in just to name a few issues. One highlight was the shower and the water pressure.
I liked the friendly service. I didn’t like the smoke. Walking in the entrance the smoke smell hit you right away. They could use better smoke handlers. Bed was too high.
I did not like the fact that my room wasn’t ready and I had to wait an hour. My sister also had a room and hers wasn’t ready until 2 hours after check in time. We had to pick up our key cards from the bellhop when they were ready, and when we complained about the wait (we paid a lot of money for one night to not be able to use our room for those hours), he advised us to take it up with the front desk. By that time, the line was long and there was no way we were waiting several hours just to complain. There was no apologies. Just excuses about “well covid precautions” causing the hold up with cleaning.
I didn’t like the fact that there was a live roach in my room when I got them and when I called the front desk they said there whete no extra rooms available so I got stuck in that room for 3 days, they wouldn’t even try and fix the problem in any way.
Very clean. Requests can be made to wipe down your machine before use. Smoke was evident but not too bad. Chris at registration was very hospitable and efficient exceeding our expectations. House keeping was courteous and generous. Room was immaculate and bed was comfortable. Definitely would return.
We were there to celebrate our sons 40th birthday. We had 12 people there we ate and drank and gamble but got asked to leave. NONE OF US WERE LOUD OR UNRULY.. We asked why and no reason was given! Would not stay here again! I’m 63 years old and I haven’t been treated so poorly!
I've been a regular hotel and casino guest of the Seminole Hard Rock Hotel and Casino Tampa for 15 years, and it has grown beyond everyone's imagination. The personal attention, space, selection of casino games, food, and waiter/hostess staff is awesome. Always a thing or two that might irritate you, but overall, a great entertainment and lodging experience. The management was responsive and caring to any issues I've raised to them. I recommend this as a must-see in Tampa. I've been to many, many casinos worldwide, and this is likely the largest I've ever seen to date!
smoking smell through out hotel. price still to high. no nightclub dancing.
Casino on premises. Upscale places to eat. Rooms very nice too.
Virtually no payoff on the slot machines! Made for a very long visit, that was actually only two days.
Easy parking and great food in the steak house. They even make a FULL pour on liquor. Room was beautiful. We were fortunate to get a room on the new East Tower.
Seminole Hard Rock Hotel & Casino Tampa places you next to Seminole Hard Rock Casino Tampa and within 2 miles (3 km) of other popular attractions like Florida State Fairgrounds. This 800-room, 4-star hotel welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and a casino.
There are ample dining options with 9 onsite restaurants, including Council Oak, which specializes in American cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 4:00 AM to 1:00 PM.
All 800 rooms provide coffee makers, free newspapers, and free local calls. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Safes and ironing boards are also standard.
Seminole Hard Rock Hotel & Casino Tampa features a full-service spa, 3 outdoor pools, and a casino. Onsite parking is available, both free self and paid valet parking (USD 25 per day)—also useful is limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, express check-out, and free newspapers.
Overall great time & stay…
Everything… very pleasant stay!
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
Hard Rock Casino Hotel was nice; no need to leave the hotel for anything because everything you need is there
Thank you for leaving a review. We hope to see you again soon. Rock on!
Room was subpar not worth the the money I paid.Old shower tub combo water would not drain it of tub. Very bad room experience.
Thank you for your feedback. We will be addressing your concerns.
Lack of customer service, rude front desk help, no housekeeping for 5 days, constant mask police in just to name a few issues. One highlight was the shower and the water pressure.
Thank you for leaving a review. We are sorry your experience wasn't a good one. We hope to see you again soon, so that we can make it right for you. Rock on!
I liked the friendly service. I didn’t like the smoke. Walking in the entrance the smoke smell hit you right away. They could use better smoke handlers. Bed was too high.
Thank You for leaving a review. We hope to see you again soon. Rock on!
Thank you for leaving a review. We hope to see you again soon. Rock on!
I did not like the fact that my room wasn’t ready and I had to wait an hour. My sister also had a room and hers wasn’t ready until 2 hours after check in time. We had to pick up our key cards from the bellhop when they were ready, and when we complained about the wait (we paid a lot of money for one night to not be able to use our room for those hours), he advised us to take it up with the front desk. By that time, the line was long and there was no way we were waiting several hours just to complain. There was no apologies. Just excuses about “well covid precautions” causing the hold up with cleaning.
Thank you for your review. We are sorry we were not to your expectation. We hope to see you again soon to correct these issues. Have a Rockin' Day!
Thank your for your review! We hope to see you again soon! Rock On!
Thank you for leaving a review. We hope to see you again soon. Rock on!