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Recent guest reviews

Everything the whole property was amazing

The water park was good. Room insulation was poor.

Property needs major updates, drawer handle on dresser fell off. They did not clean and after calling on the third day, we discovered they were not going to, wish I knew this so I could of been better prepared. They said they had a welcome package but then denied it was promised. Not impressed.

Room had dead bugs, a piece of toenail, jet tub had grey streaks and the jets were crusted with scaling. Sheets had a stain, small hairs, and what looked like dirt. Shower had what looked like gelled product on the floor. At 9pm after waiting for housekeeping to show, we finally just laid towels on the bed and went to sleep. We had an early start and had to get some rest.

Rooms are dated and you have to pay $20 per day per person for the water park.

Ok

Great experience, beautiful place. Plenty of amenities. Only thing… remote control for TV had dead batteries but I guess if I called front desk they would’ve solve the issue quickly.

We loved that everything you need is right there, so if you decide not to do a park for a day you can still have fun

Nice waterpark - not included in your hotel stay ($20 for adults - our 4 year old grandson was free) The freezer did not work, the dishwasher did not work, had a musty smell but that seemed to go away. It took over an hour in line to check in - extremely busy place! Great View, comfortable bed, grandson enjoyed the jacuzzi tub. Enjoyed the food at the sports bar onsite.

Horrible customer service. We were right next to a room with a dog that cry all night, and their response was taking you for making us aware. They just did not care or thought about making up for the inconvenience in any way.

Nice property but be aware that the regular pools and amenities cost an additional fee. And to use the water park area is a fee in addition to that. Nice place, but there is additional costs that were not aware of.

Disappointed, i was expecting more from this property. Dirty rug in the main room, the bottom part of the shower door has mold, if you request anything from the Front office never arrives to your room(i needed towels on my second day). Do have breakfast on-site instead of outside the property, it’s worth it. This was a one time experience for me, i will not return.

I was very pleased with the room, amenities, water park, and the general staff. Everything was very clean and when an issue with the room did come up, it was taken care of quickly. My only issue was when I tried to book the room. I was told a price by the reservation staff at the counter and then was instructed to call their reservation department offsite but they were closed. I called the realtor back and the same employee said they should be open and transferred me directly only for me to get a we are closed message again. By the time I called back again and was told to make the reservation online, the price doubled and the management at the time would not honor the price. I did however speak with management the next day and my rate was adjusted and I believe I was treated fairly

Toilet leak refrigerator leak lights not work washer dryer need maintenance

Westgate Blvd. Kissimmee FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Marina

Located in Four Corners, Westgate Town Center Resort is 2.2 mi (3.5 km) from Island H2O Live! and within a 10-minute drive of Disney's Winter Summerland Miniature Golf Course. This 1708-room, 4-star resort has 14 outdoor pools along with a marina and a water park.


Dining

There are ample dining options with 4 onsite restaurants, including Drafts Sports Bar, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee each morning from 8:00 AM to 10:30 AM.


Rooms

Flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.


Property features

Westgate Town Center Resort features a marina, 14 outdoor pools, and a water park. Free parking is available if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Other amenities at this family-friendly resort include a children's pool, a gym, and 14 spa tubs.

Room options

Villa, 2 Bedrooms

1 King Bed, 1 Queen Bed and 1 Double Sofa Bed | Sleeps 6

Deluxe Studio (Villa)

1 Double Bed | Sleeps 4

Deluxe Villa, 2 Bedrooms

1 King Bed, 2 Double Beds and 1 Double Sofa Bed | Sleeps 8

Deluxe Villa, 1 Bedroom

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Westgate Town Center Resort

Everyone (28) Couples (7) Family (37)
3
Family with small children

By on Oct 24, 2022

5
Family

Everything the whole property was amazing

By on Sep 10, 2022

2
Everyone

By on Aug 27, 2022

3
Everyone

By on Aug 12, 2022

3
Family

The water park was good. Room insulation was poor.

By on Jul 18, 2022

4
Everyone

By , from Miramar on Jun 30, 2022

1
Family with small children

Property needs major updates, drawer handle on dresser fell off. They did not clean and after calling on the third day, we discovered they were not going to, wish I knew this so I could of been better prepared. They said they had a welcome package but then denied it was promised. Not impressed.

By on Jun 6, 2022

1
Family

Room had dead bugs, a piece of toenail, jet tub had grey streaks and the jets were crusted with scaling. Sheets had a stain, small hairs, and what looked like dirt. Shower had what looked like gelled product on the floor. At 9pm after waiting for housekeeping to show, we finally just laid towels on the bed and went to sleep. We had an early start and had to get some rest.

By , from Brandon on May 28, 2022

3
Family with small children

Rooms are dated and you have to pay $20 per day per person for the water park.

By on May 26, 2022

5
Family Family with small children

Ok

By on May 16, 2022

Westgate Town Center Resort

7700 Westgate Blvd., Kissimmee, FL 34747
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