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Recent guest reviews

The room was clean and comfortable.

Per my husband everything was good.

I will give it a 3.5 out of five stars it’s not the best but it’s not the worst

The staff was horrible Complete liars and kept our 100$ deposit for smoking even when her staff verified that he seen us outside several times smoking. We even left our cigarettes in our vehicle. We only booked this room because we came in town a day early. So much for a happy new year this woman completely robbed us for no good reason at all.

The hot water in the shower was Luke warm. Told the front desk, they blamed on the people using the washing machine. . Then when I checked out Sunday morning, I mentioned it again, and they said that the washing machine had nothing to do with it. You always here, I'm sorry to hear that.but nothing about adjusting your Bill.

Staff was polite and accommodating Nice way of dealing with people respect and kindness goes a long way

Friendly and accommodating no problems at all Enjoyed my stay

I'd already pre-paid $200 that was non-refundable, BUT I STILL LEFT! I really don't like giving these type of reviews, but the hotel is NOT up to standard, AT-ALL! They allowed me to see 3 different rooms and all of them were in the same condition. Mold/Mildew; Front door to the rooms didn't close properly-safety issue; very old appliances, vanity very old with chipped and pealing counter tops, tubs need to be resurfaced...just NOT ideal place to stay. They said they would refund half...it really didn't matter, I would NOT have stayed at this property. 2 Thumbs down! Property Owners, please renovate.

Older but refurbished clean and very nice staff.

Stayed 2 nights to visit my son who is in training. The to was clean and private.

There was nothing about this property that I liked.

The bed was comfortable and the AC worked really well. We also liked having a mini fridge in the room; however, the bathroom floor, tub, and counter tops had been painted white and the paint was peeling in several places making everything look dingy. I’m not sure why, but the police were called out to the property and several people were escorted out of their rooms. The experience was pretty disappointing, the cost of the room in comparison to the experience was out of balance, and we will not choose this hotel again.

An average overall. When we got there, we were told we had no reservation. Orbitz failed to turn it in. I had conformation and credit card receipt. Don't know who inside hotel management dropped the ball. I was told only available was a family suite. No other rooms available. Hour & half later, Veronica & Lily from Orbitz, negotiated and got the room I paid for at the agreed upon price. Excellent on housekeeping of the room & pool area. In a safe neighborhood.

We the first room they put us in was very humid and damp. My son couldn’t sleep because it made his sick and my husband an i we just beyond uncomfortable because of the air quality. I ended up switching rooms in the middle of the night, the new room was much better but then I heard everything the people upstairs and next door was doing. The was are VERY thin. Bad night overall will not be returning.

The staff was nice. The place seemed to have a serious wash cloth shortage. We stayed three nights. We turned in all our dirty towels and washcloths after the first night and never got any back. After asking a few times they finally gave us some blue cloths that are for cleaning up spills. The bed was very crooked in its frame. Three out of the four of us whacked our ankles on the parts of the frame sticking out way beyond the bed. We fixed the bed once we figured out why it had big metal pieces sticking out the side. There was a dead fly squashed on the shower curtain. Overall it wasn’t too awful but rather disappointing. Won’t stay there again. ☹️

Staff was nice but seemed a bit stress. The room look fine but the floors were dirty, the covers on the bed had stains, the room was not clean properly. We had to clean the room when we arrived.

They were quick to move our room to a quiet location due to Spring Breakers next to our original room. No accommodation for breakfast, but staff were responsive otherwise. Good location and great value.

The Staff were very friendly and the hotel was clean but the bathroom had a smell of rotten garlic when you turned on the vent so we showered in the dark not to use it and they had no phone in the room which seemed weird. They advertise breakfast but it really should say continental breakfast because it was mostly grab and go food. But for the location and our needs it was fine.

The staff members were really friendly and pleasant. The only thing is the tub was older with some cracks in the paint and some rust on the shower head, but i don't care about that. There were no bugs and no smoke smell and that's the only thing that i care about and was very happy

Pensacola Boulevard Pensacola FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Outdoor pool
  • 24-hour business center
  • Laundry facilities

Within a short walk of Sam's Fun City, At Home Inn & Suites is within 2 miles (3 km) of Marcus Pointe Golf Club. This 104-room hotel has an outdoor pool, free in-room WiFi, and a 24-hour business center.


Rooms

Guests can expect to find free WiFi and LED TVs with cable channels. Bathrooms have hair dryers and designer toiletries. Other amenities include iPod docks, microwaves, and coffee makers.


Property features

Renovated in 2016, At Home Inn & Suites offers an outdoor pool, free WiFi in public areas, and conference space. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a 24-hour business center, a computer station, and a terrace.

Room options

Standard Room, 1 King Bed (Exterior Corridor)

1 King Bed | Sleeps 4

Mini Suite, 2 Queen Beds (Exterior Corridor)

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed (Interior)

1 King Bed | Sleeps 2

Economy Room, 2 Double Beds (Exterior Corridor)

2 Double Beds | Sleeps 4

Guest reviews for At Home Inn & Suites

Everyone (12) Couples (6) Family (24)
4
Partner Couples

The room was clean and comfortable.

By on Jul 31, 2022

Review comment responded on Aug 2, 2022

We are glad you were happy with your stay. Thank you for taking time to leave a review, we hope to see you again!

4
Everyone

Per my husband everything was good.

By on Jul 9, 2022

Review comment responded on Jul 20, 2022

Thank you! We appreciate you letting us know. We hope you and your husband come visit!

5
Family

I will give it a 3.5 out of five stars it’s not the best but it’s not the worst

By on Jan 5, 2022

Review comment responded on Jan 18, 2022

Thanks for staying with us.

1
Partner Couples

The staff was horrible Complete liars and kept our 100$ deposit for smoking even when her staff verified that he seen us outside several times smoking. We even left our cigarettes in our vehicle. We only booked this room because we came in town a day early. So much for a happy new year this woman completely robbed us for no good reason at all.

By on Jan 1, 2022

Review comment responded on Jan 18, 2022

I'm sorry you were disappointed. We do have evidence that there was smoking in your room and so we had to keep your deposit. You still owe $150. The charge for smoking in the room is $250.

3
Family

The hot water in the shower was Luke warm. Told the front desk, they blamed on the people using the washing machine. . Then when I checked out Sunday morning, I mentioned it again, and they said that the washing machine had nothing to do with it. You always here, I'm sorry to hear that.but nothing about adjusting your Bill.

By on Dec 13, 2021

Review comment responded on Dec 17, 2021

Thank you for being our guest. We will find out what went wrong. Thank you for letting us know. We are sorry for any inconvenience you experienced.

5
Business Business

Staff was polite and accommodating Nice way of dealing with people respect and kindness goes a long way

By on Nov 17, 2021

Review comment responded on Nov 24, 2021

Thank you for being our guest and leaving your review. We hope to see you again!

4
Business Business

Friendly and accommodating no problems at all Enjoyed my stay

By on Nov 7, 2021

Review comment responded on Nov 8, 2021

Thank you for being our guest and leaving your review. We hope you visit us again!

1
Business Business

I'd already pre-paid $200 that was non-refundable, BUT I STILL LEFT! I really don't like giving these type of reviews, but the hotel is NOT up to standard, AT-ALL! They allowed me to see 3 different rooms and all of them were in the same condition. Mold/Mildew; Front door to the rooms didn't close properly-safety issue; very old appliances, vanity very old with chipped and pealing counter tops, tubs need to be resurfaced...just NOT ideal place to stay. They said they would refund half...it really didn't matter, I would NOT have stayed at this property. 2 Thumbs down! Property Owners, please renovate.

By on Jul 8, 2021

Review comment responded on Jul 14, 2021

This person is complaining that it was non-refundable, but we would have gladly refunded her money and allowed her to go somewhere else right after seeing the room. We never make someone stay if they are unhappy. She didn't even complain about the second room we moved her to until 2 days after check out and was very rude to our clerk and even called her names. Very sad.

5
Family Family

Older but refurbished clean and very nice staff.

By on Apr 3, 2021

Review comment responded on Apr 5, 2021

We are happy you enjoyed your stay with us. Thank you for being our guest and leaving your review. Please come back again.

5
Family

Stayed 2 nights to visit my son who is in training. The to was clean and private.

By on Mar 1, 2021

Review comment responded on Mar 4, 2021

We are happy you enjoyed your stay and hope you will be back again! Thank you!

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