Encore Resort and Water Park at Reunion by Rentyl

5.0 star property
VIP Access

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Photo gallery for Encore Resort and Water Park at Reunion by Rentyl

Water park
Property video
Concierge desk
Front of property
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
7635 Fairfax Dr, Kissimmee, FL, 34747
  • Place, Jack Nicklaus Course
    ‪2 min drive‬
  • Place, Reunion Resort Golf Course
    ‪3 min drive‬
  • Place, Mystic Dunes Golf Club
    ‪3 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Luxury House, Private Pool (10 Bedroom Eastside)

  • 5100 sq ft
  • Sleeps 20
  • 1 King Bed and 7 Queen Beds

Luxury House, 3 Bedrooms

  • 1500 sq ft
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

Elite House, 4 Bedrooms, Private Pool (Westside)

  • 2300 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

Luxury House, 4 Bedrooms, Private Pool (Westside)

7.0 out of 10
Good
(2 reviews)
  • 2300 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

House (5 Bedroom Reunion Village)

  • 2268 sq ft
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

Luxury House, 5 Bedrooms, Private Pool (Eastside)

  • 2500 sq ft
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

Luxury House, 5 Bedrooms, Private Pool (Westside)

  • 2500 sq ft
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

Elite House, 5 Bedrooms, Private Pool (Westside)

  • 2600 sq ft
  • Sleeps 12
  • 2 Double Beds and 2 Queen Beds

Luxury House, 4 Bedrooms, Private Pool (Eastside)

8.0 out of 10
Very good
(1 review)
  • 2300 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

Luxury House, Private Pool (7 Bedrooms Eastside)

  • 3400 sq ft
  • Sleeps 16
  • 2 King Beds and 4 Queen Beds

Luxury House, 6 Bedrooms, Private Pool (Eastside)

10.0 out of 10
Exceptional
(1 review)
  • 2800 sq ft
  • Sleeps 14
  • 1 King Bed and 3 Queen Beds

Luxury House, 6 Bedrooms, Private Pool (Westside)

8.0 out of 10
Very good
(1 review)
  • 2800 sq ft
  • Sleeps 14
  • 1 King Bed and 4 Queen Beds

Luxury House, Private Pool (8 Bedrooms Westside)

  • 3400 sq ft
  • Sleeps 18
  • 2 King Beds and 4 Queen Beds

Elite House, 6 Bedrooms, Private Pool (Westside)

  • 2800 sq ft
  • Sleeps 14
  • 2 King Beds and 2 Queen Beds

Luxury House, Private Pool (7 Bedrooms Westside)

  • 3400 sq ft
  • Sleeps 16
  • 2 King Beds and 3 Queen Beds

Luxury House, Private Pool (8 Bedrooms Eastside)

  • 3400 sq ft
  • Sleeps 18
  • 2 King Beds and 4 Queen Beds

Elite House, Private Pool (8 Bedrooms Westside)

  • 3400 sq ft
  • Sleeps 18
  • 3 King Beds and 3 Queen Beds

Luxury House, Private Pool (9 Bedrooms Westside)

  • 4600 sq ft
  • Sleeps 20
  • 3 King Beds and 6 Twin Beds

Elite House, Private Pool (9 Bedrooms Westside)

  • 4600 sq ft
  • Sleeps 20
  • 3 King Beds and 4 Queen Beds

Elite House, Private Pool (13 Bedrooms Westside)

  • 6400 sq ft
  • Sleeps 20
  • 3 King Beds and 9 Queen Beds

Luxury House, Private Pool (10 Bedroom Westside)

  • 4700 sq ft
  • Sleeps 20
  • 1 King Bed and 7 Queen Beds

Luxury House, Private Pool (11 Bedrooms Westside)

  • 5400 sq ft
  • Sleeps 20
  • 1 King Bed and 8 Queen Beds

Elite House, Private Pool (11 Bedrooms Westside)

  • 5400 sq ft
  • Sleeps 20
  • 2 King Beds and 7 Queen Beds

Elite House, Private Pool (12 Bedrooms Westside)

  • 6400 sq ft
  • Sleeps 20
  • 5 King Beds and 4 Queen Beds

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About the neighborhood

Kissimmee

Encore Resort and Water Park at Reunion by Rentyl places you within a 15-minute drive of popular attractions such as Disney's Hollywood Studios® and Disney Springs™. This 800-room, 5-star resort has a full-service spa, a free water park, and 2 restaurants.

What's nearby

  • Jack Nicklaus Course - 2 min drive - 1.3 miles
  • Reunion Resort Golf Course - 3 min drive - 1.8 miles
  • Mystic Dunes Golf Club - 3 min drive - 2.8 miles
  • AdventHealth Celebration - 6 min drive - 5.0 miles
  • ChampionsGate Golf Club - 6 min drive - 4.4 miles

Getting around

  • Kissimmee Station - 26 min drive
  • Orlando Intl. Airport (MCO) - 32 min drive

Restaurants

  • ‪Wawa - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Encore Resort and Water Park at Reunion by Rentyl

Guests of Encore Resort and Water Park at Reunion by Rentyl have access to a full-service spa, a free water park, and an outdoor pool. There's free parking and a free theme park shuttle. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury resort include a children's pool, a gym, and outdoor tennis courts.
50-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include kitchens, washers/dryers, and furnished balconies or patios. Housekeeping is available on request.
2 outdoor tennis courts and a complimentary water park with waterslides are featured at the resort. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free extended parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Finns Restaurant
  • On the Go Market
  • Shark Lounge
  • The Bis Grill

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Heated pool
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Free children's club
  • Free theme park shuttle
  • Free water park access
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Lifeguards on site
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (835 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2016
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40 per pet, per day
  • Dogs only
  • 2 total (30 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 11.35 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 500 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size
  • Rollaway bed fee: USD 11.35 per stay
  • Heated pool maintenance fee: USD 60 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM—-5:30 AM
  • Check-out: 10 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 11:00 AM to 6:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Encore Resort Reunion Kissimmee
Encore Resort Reunion
Encore Reunion Kissimmee
Encore Reunion
Encore Resort at Reunion
Encore Resort and Water Park At Reunion by Rentyl Resort
Encore Resort and Water Park At Reunion by Rentyl Kissimmee

Frequently asked questions

Are free cancellation options available at Encore Resort and Water Park at Reunion by Rentyl?

Encore Resort and Water Park at Reunion by Rentyl provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Encore Resort and Water Park at Reunion by Rentyl?

As of Feb 28, 2026, prices found for a 1-night stay for 2 adults at Encore Resort and Water Park at Reunion by Rentyl on Mar 22, 2026 start from 231.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Encore Resort and Water Park at Reunion by Rentyl?

This resort is located in Kissimmee, close to Reunion Resort Golf Course, ESPN Wide World of Sports Complex, and Disney's Animal Kingdom® Theme Park. You'll also find Mystic Dunes Golf Club and ChampionsGate Golf Club within a short drive.

Is parking available on site at Encore Resort and Water Park at Reunion by Rentyl?

Yes, self parking and long-term parking are offered for free at the resort.

Is there a spa available at Encore Resort and Water Park at Reunion by Rentyl?

There is a full-service spa available for guests to enjoy and services include massages, mani/pedis, and facials.

Does Encore Resort and Water Park at Reunion by Rentyl feature a casino at the property?

No, Encore Resort and Water Park at Reunion by Rentyl doesn't have a casino.

Will I find an indoor pool at Encore Resort and Water Park at Reunion by Rentyl?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 11:00 AM and 6:00 PM.

What will couples enjoy most about a stay at Encore Resort and Water Park at Reunion by Rentyl?

There are many amenities for couples at this resort, including in-room massages as well as an outdoor pool and a poolside bar.

Are there hot tubs at Encore Resort and Water Park at Reunion by Rentyl?

Yes, this resort has a spa tub.

Does Encore Resort and Water Park at Reunion by Rentyl feature a restaurant that includes a breakfast menu?

Yes, Encore Resort and Water Park at Reunion by Rentyl has 2 restaurants, and serves free buffet breakfast each morning.

Will Encore Resort and Water Park at Reunion by Rentyl allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Encore Resort and Water Park at Reunion by Rentyl for a fee of USD 40 per pet, per day.

Does Encore Resort and Water Park at Reunion by Rentyl have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

How close is the airport from Encore Resort and Water Park at Reunion by Rentyl?

The closest major airport to Encore Resort and Water Park at Reunion by Rentyl is Kissimmee, FL (ISM-Kissimmee Gateway), which is 17.5 mi away (26 minutes by car). Another top airport is Orlando Intl. Airport (MCO), which is located 26.4 mi away (32-minute drive).

Can I book a room with a balcony at Encore Resort and Water Park at Reunion by Rentyl?

Yes, every guestroom at Encore Resort and Water Park at Reunion by Rentyl comes with a furnished balcony with some featuring resort views.

Does Encore Resort and Water Park at Reunion by Rentyl have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Encore Resort and Water Park at Reunion by Rentyl.

Encore Resort and Water Park at Reunion by Rentyl Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 580 out of 1003 reviews
Rating 8 - Good. 175 out of 1003 reviews
Rating 6 - Okay. 101 out of 1003 reviews
Rating 4 - Poor. 64 out of 1003 reviews
Rating 2 - Terrible. 83 out of 1003 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

CODY

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The house was absolutely filthy and smelled like it’s been smoked in. The carpet was soaked in one of the bedrooms, carpets had random bleach stains all over the entire upstairs, toilet didn’t flush, pool heater quit (takes 4-6 hrs to heat back up so that sucked with kids), pool kept losing approx 12” of water over night, and no pool towels for the kids. The furnace also couldn’t keep up, it was freezing in the house especially at night, and the yard was very messy and unkempt. We had a group of 7 (3 adult 4 kids) and Would never stay here again. Nice neighbourhood, but that’s it.
Stayed 7 nights in Jan 2026

10/10 Excellent

SIMMON

Liked: Cleanliness, amenities, property conditions & facilities
Peacefully
Stayed 1 night in Nov 2025

6/10 Okay

Shawn

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Kids loved the water park, location and rental homes. Areas to improve: soap was minimal, nails sticking out the stairs, pool heater not functional, garbage disposal device not functional, and slow dinner service at Finn restaurant. I did call the 24 hour service desk twice but only got an answering machine.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rishma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. We called for heating to the pool and a propane tank and the trip was over and we never got either Other than that great vacation rental
Stayed 4 nights in Nov 2025

10/10 Excellent

Jaco

Liked: Cleanliness, amenities, property conditions & facilities
Had so much fun thanks
Stayed 3 nights in Nov 2025

4/10 Poor

Bridget

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We rented this house for many reasons. One was because it had a private outdoor pool with hot tub. Upon check in, we were asked if we wanted the hot tub and pool heated. Isn’t that the point of a hot tub? That was an extra $60 for every day of our stay. I paid for a late checkout for 1:00… $250 and we were locked out of our house at 10:00 am. The inside of our home was filthy. None of us would dare walk around without shoes on. There was also a huge clump of black hair in my parents bathroom on the floor like someone cleaned off their brush and left it there. The fuse box kept tripping the fuse that controlled the front door outside light as well as the hallway light so you couldn’t see the keypad to get in and couldn’t see once you finally could get in. You have a garage which is lovely but they do not give you the code to the keypad or a remote so you have to try and get in the dark front door and get in to open the garage from the inside. The blinds were broken at the patio doors and spots on the ceiling in the bathroom that were questionable. We complained upon checkout and were told the manager would be in later and the girl at the counter would tell her. We did get a credit for the late checkout but nothing else because we waited until the end of our 5 day stay to bring it all up. When in Disney, you are busy and didn’t have time to say anything because it was too late by the time we got back each day. Front desk said it is Expedia’s fault for not posting upcharges
Stayed 5 nights in Nov 2025

10/10 Excellent

Melinda

Liked: Cleanliness, amenities, property conditions & facilities
Love this place! Thanks for everything!!
Stayed 4 nights in Nov 2025

8/10 Good

Sinti Lu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t know that I had to buy a propane tank for the grill. I didn’t know I had to pay extra to use the spa for the heat $50 a day minimum two days
Stayed 2 nights in Nov 2025

2/10 Terrible

Jodi

Traveled with family
Liked: Amenities
Pests and not secure
Stayed 4 nights in Nov 2025

10/10 Excellent

Donovan

Traveled with family
Liked: Cleanliness, property conditions & facilities
House was super clean! Staff were amazing and location was perfect!
Stayed 5 nights in Oct 2025

10/10 Excellent

CARL

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 6 nights in Nov 2025

10/10 Excellent

Michael

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at Encore Resort. The house was clean, spacious, and perfect for multiple families. There was plenty of room for everyone and the kids especially had an amazing time. Overall, we really enjoyed our stay and would absolutely come back again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gabriela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. The pool was cleaned an all the amenities were in excellent condition
Stayed 2 nights in Oct 2025

10/10 Excellent

YINETT

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place, super clean!
Stayed 3 nights in Oct 2025

8/10 Good

Daphne, homestead

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the resort, pool area is perfect for the kids. the house itself was clean
Stayed 5 nights in Oct 2025

10/10 Excellent

Carlos

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Good
Stayed 2 nights in Oct 2025

4/10 Poor

Saskia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ion messaged the property Saturday morning of issues with the home and no one called me or even had the decency to contact me about it. The floor was dirty there was roaches in the bathroom and the rugs are extremely dirty. The walls are filthy! I expected a clean property overall for the price we paid and I was disappointed
Stayed 3 nights in Oct 2025

8/10 Good

Linda

Traveled with family and small children
Liked: Cleanliness, amenities
The water park itself needs some touch up it’s old. The breakfast is not good. It was very dry and it seems as no one cares what they are serving. Other than that the house was beautiful and kept up.
Stayed 5 nights in Sep 2025

8/10 Good

Anaise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my time there.
Stayed 4 nights in Sep 2025

4/10 Poor

Jose Manuel

Traveled with family
Disliked: Cleanliness, staff & service
Había un grupo grande haciendo fiestas todas las noches , nadie los callaba si llamabas a quejarte te decían que vienen todos los años , cuando uno también paga . También pagos por la limpieza de la casa 60 usd extra y dos días no la hicieron
Stayed 4 nights in Oct 2025

2/10 Terrible

Toni

Traveled with family and small children
Disliked: Amenities
The check in process was not clear for families coming at different times and from different places. The staff was condescending and had a lot of attitude. The house was outdated. There are no towels for pool, do they really expect us to bring our pool towels? Overall very unsatisfied for the price paid; over $1000 for 3 days. Not staying here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Terrell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was super nice, clean and luxurious
Stayed 5 nights in Oct 2025

4/10 Poor

Juan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is clean and safe quiet the amenities Are great but terrible front desk customer service I got charged for my stay on there end again when I had already paid through Expedia , I addressed to customer service they returned the charges back to the credit card , they told me I was going to get charge only for the home amenities I requested which was $124 and $500 deposit for incidentals with a total of $624 so I got the charges on October 10, 2025 At checkout but then again Encore charge me again another transaction on October 11 , 2025 for $624 When I was no longer staying. Terrible experience I don’t think I ever returned there.
Stayed 7 nights in Oct 2025

10/10 Excellent

David Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and property highly recommend!
Stayed 7 nights in Sep 2025

10/10 Excellent

Yaimara

Liked: Cleanliness, staff & service, property conditions & facilities
Muy acogedor y con mucha calidad todo muy agradable
Stayed 3 nights in Sep 2025