Skip to main content
Beginning of main content

Recent guest reviews

The rooms needed a total renovation...I didn’t sleep at all...very noisy.

They denied receiving my reservation. All accommodations in the area are full at this time. They could rent it out to walk-ins for more than my reservation. So I got to go on the hunt for somewhere to stay.

I have been charge for not using it.Terrible experinces,they are not considerate for any emergency.

Not worth any consideration. This place should be condemned.

The room was not as described. The sheets were stained, the room smelled horrible, the blinds were broken, there was rust everywhere in the fridge and throughout the room as well. This was the worst hotel I’ve ever stayed at.

The owners have and are working VERY hard to get the motel back in shape. The room was clean and comfortable. The staff VERY friendly and helpful. The pool was clean. The owners have owned the motel 2 years and have put a lot of time and money into the business. With 400+ rooms, they were fully booked for the 4th of July. We will stay there again if ever in Pensacola.

I requested non-smoking and upon entering the hotel lobby, it wreaked of smoke, as did the non-smoking room. Blinds were bent and could not shut them for privacy. We checked out immediately the next morning. Orbitz - please remove this hotel from your list

It was alright. There were a few bugs in the room and the pool was a little dirty. I liked having a breakfast. It was nice but could have been better.

The room was outdated. The carpet was stained. The door looked to have been kicked in a few times in the past. A cup of ramen noodles was left in front of our door. Vomit was on the sidewalk and never cleaned. The border of the bathroom wall had gap large enough for a huge spider to play peek-a-boo with me. Although online it said there is a refrigerator in every room, that was a lie. The bed was very comfortable. The staff was nice. While housekeeping made our bed one day, they didn't clean anything. Our niece vomited in the bed one night and they charged extra for cleaning their sheets! The pictures online lied!!!

I get checked in...open up my portable bar and go to the desk to ask where the ice machine is and she says " our ice machine is down". I said can't you get me some ice out of your fridge...she said 'no'....how terrible, I drove seven hours and wanted a toddy before I went to sleep...I will bring an ice cooler next time...Leo

Had to wait 30 minutes for some one to check me in the First room I got was not fix beds unmade n room was nasty

The first room I had the AC didn't work, it was filthy all over, cops everywhere and hookers, dealers, didn't feel to safe..

The place was surrounded by not so friendly looking individuals who look to by on some substance, carpets smelled and were dirty, linen was stained and had cigarette burn marks. Pillows were flat like a door mat just about. They switched our room and it was the same. We left and stayed else where.They would not refund but after contacting orbitz I was refunded half back. Thank you orbits!!!!!

Did not stay but was required to pay $25 fee they said for Orbitz. Worst place I have ever seen. Photos misrepresented facility. Area is dangerous and crime ridden. Orbitz should never have it listed.

Please do not book anyone for this hotel, just hotels smells and it's been on all the furniture and also the matter walking down the hall you can smell smoke, and there's people that already stay there live in the hotel , Standing outside the room with chairs so you afraid to leave your car. I walked in five minutes left the key on the table and went downtown , And purchase me a new hotel room at the comfort inn.

The motel was old and worn.the front desk countertop was peeling and aged. More of a truck stop motel or hourly rental. The guy at the front desk was a nice older gentleman.

Very dirty room, dirty stained towels. In rest, spacious room and convenient hotel location. Breakfast was a joke.

Pensacola Blvd Pensacola FL

Hotel highlights

  • Walking distance to Sam's Fun City
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking

Located within a 5-minute walk of Sam's Fun City, Key West Inn - Pensacola is within a few miles (5 km) of Marcus Pointe Golf Club. This 118-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.


Dining

Free continental breakfast is served each morning from 6 AM to 9 AM.


Rooms

Key West Inn - Pensacola's 118 air-conditioned rooms provide full-sized refrigerators/freezers, microwaves, and free local calls. Guests can expect to find free WiFi and TVs with cable channels. Desks and free toiletries are also standard.


Property features

Key West Inn - Pensacola features an outdoor pool, free WiFi in public areas, and a meeting room. If you drive, take advantage of free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include laundry facilities, a TV in a common area, and a picnic area.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Smoking

2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Key West Inn - Pensacola

Everyone (20) Business (4) Couples (9) Family (18) Other (3)
1
Family

The rooms needed a total renovation...I didn’t sleep at all...very noisy.

By , from Biloxi on Sep 29, 2020

1
Partner Couples Business Business

They denied receiving my reservation. All accommodations in the area are full at this time. They could rent it out to walk-ins for more than my reservation. So I got to go on the hunt for somewhere to stay.

By , from Pensacola on Sep 28, 2020

2
Everyone

By on Sep 8, 2020

2
Everyone

By on Aug 5, 2019

1
Family

I have been charge for not using it.Terrible experinces,they are not considerate for any emergency.

By on Jun 29, 2019

1
Everyone

By on Jul 25, 2018

1

worst motel ever.

Everyone

Not worth any consideration. This place should be condemned.

By on Jul 22, 2018

Review comment responded on Oct 3, 2018

We are so sorry to hear about your stay with us! The feedback you've shared with us is extremely important and we thank you so much for making us aware!

1
Everyone

The room was not as described. The sheets were stained, the room smelled horrible, the blinds were broken, there was rust everywhere in the fridge and throughout the room as well. This was the worst hotel I’ve ever stayed at.

By on Jul 20, 2018

Review comment responded on Oct 3, 2018

Thank you for reviewing us. Please know we are working on fixing the issues you experience. We are sorry you were unhappy but thank you for letting us know.

5

very much improved

Everyone

The owners have and are working VERY hard to get the motel back in shape. The room was clean and comfortable. The staff VERY friendly and helpful. The pool was clean. The owners have owned the motel 2 years and have put a lot of time and money into the business. With 400+ rooms, they were fully booked for the 4th of July. We will stay there again if ever in Pensacola.

By , from AL - Alabama on Jul 18, 2018

Review comment responded on Sep 28, 2018

Thanks for staying with us. We appreciate your feedback!

1

horrible! do not stay at this hotel.

Everyone

I requested non-smoking and upon entering the hotel lobby, it wreaked of smoke, as did the non-smoking room. Blinds were bent and could not shut them for privacy. We checked out immediately the next morning. Orbitz - please remove this hotel from your list

By on Jun 7, 2018

url importing http://www.orbitz.com/Pensacola-Hotels-Key-West-Inn---Pensacola.h9964-p2.Hotel-Reviews
There was an error importing /Pensacola-Hotels-Key-West-Inn---Pensacola.h9964-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Pensacola-Hotels-Key-West-Inn---Pensacola.h9964-p2.Hotel-Reviews