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Key West Inn Pensacola

1.5 out of 5.0

Recent guest reviews

Had to wait 30 minutes for some one to check me in the First room I got was not fix beds unmade n room was nasty

The first room I had the AC didn't work, it was filthy all over, cops everywhere and hookers, dealers, didn't feel to safe..

The place was surrounded by not so friendly looking individuals who look to by on some substance, carpets smelled and were dirty, linen was stained and had cigarette burn marks. Pillows were flat like a door mat just about. They switched our room and it was the same. We left and stayed else where.They would not refund but after contacting orbitz I was refunded half back. Thank you orbits!!!!!

Did not stay but was required to pay $25 fee they said for Orbitz. Worst place I have ever seen. Photos misrepresented facility. Area is dangerous and crime ridden. Orbitz should never have it listed.

Please do not book anyone for this hotel, just hotels smells and it's been on all the furniture and also the matter walking down the hall you can smell smoke, and there's people that already stay there live in the hotel , Standing outside the room with chairs so you afraid to leave your car. I walked in five minutes left the key on the table and went downtown , And purchase me a new hotel room at the comfort inn.

The motel was old and worn.the front desk countertop was peeling and aged. More of a truck stop motel or hourly rental. The guy at the front desk was a nice older gentleman.

Very dirty room, dirty stained towels. In rest, spacious room and convenient hotel location. Breakfast was a joke.

About all I can say is the sheets were clean. Large amount of damage present in room. Phone did not work. Information of surrounding area in room, grossly out of date.

Even though the hotel is an older one, it was a very pleasant stay. The rooms were clean and comfortable. Staff was friendly and helpful. Very quiet. Everything on one floor which was great. Centrally located to all we wanted to see and do. We will definitely stay again

took 2 hours to check on rude staff left outside in cold charged extra for remotely outrageously that was returned and the deposit has still yet to be returned to my credit card the room was not as expected awful stay awful staff would not recommend

Rude staff, horrible room, would never stay there again or even consider recommending it. Pictures were false and no were near like what was shown on the website.

Hi This was the worst experience that i ever had in my life. This hotel was very much unclean and the room looks ugly and the equipment that they have inside the hotl are very old . Its not worthy to stay in this hotel for the money i spent

Room reserved was not a non-smoking, the second room available had a strong mildew smell, after notifying them I was going somewhere else then they notified that they had a pet room. I questioned what that was and told me. They said they clean the room really good after the guest leave so I took the room. Needless to say I felt the fleas at night. Pool was cloudy the night of my arrival and still cloudy the next day by 9 A.M.

Rude people at front desk who couldn't speak English. Room old, dirty, mattress had springs sticking out. Neighborhood very scary! Never again would I stay there! Awful. Listings very misleading!

The staff was very unfriendly and rude! They could not speak English to save there life. Hateful to me at check in! Mattress had springs sticking out. Hotel was NOT what was advertised in pictures! Have booked many hotels through this website and always had a great experience! This one was awful!!

very bad loc.rooms were not so good tv was old a not good to watch.lots of cops talking to the homeless who live in the woods next to the hotel.a true 1-2 star not a 3 as told .i would never go back to this dump .

the room was dirty, the staff was rude. the breakfast was terrible. there is no way I would stay here ever again. as a matter a fact I checked out the very next day and lost 75 dollars because I refused to stay there one more night. as I was checking out there was this couple thinking of getting a room and told them everything I went through. terrible place to stay. but if you don't believe me go try it and you will regret it something terrible.

Took thirty minutes to check in not including a five minute argument about my 8 year old because they thought he was ten and wanted to charge extra for him!! Had to ask for coffee pot and toaster several times befor we got it!!Was dead roaches in room and attendant didn't speak English well enough to understand conversation well! Didn't appreciate being treated like a crimal like we were sneaking guests in!! All over $5!!!

I booked this motel mostly because the price was acceptable. However, the price did not meet the value. It was far below the quality that I would expect for a cut rate room . It smelled of disinfectant when we walked in the door. The carpet in the hallway was dirty. My daughter said it was a scary place to stay. The pillows were old and flat. Blankets and sheets were the bare minimum to be called such. I would not stay here for $20 per night and was disappointed that I passed up other choices for the same price.

Not a place to bring the family. Single male traveled to NAS Pensacola to see buddies. The area isn't the safest and the staff is sneaky. The room was clean enough to sleep in; but really could've used some attention. Also, access to the lobby is restricted to employees after 9pm; you have to go outside to overnight window if you need something.

6900 Pensacola Blvd Pensacola FL

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within a 5-minute walk of Sam's Fun City, Key West Inn Pensacola is within a few miles (5 km) of Marcus Pointe Golf Club. This 118-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's near the airport and also close to Five Flags Speedway and Brent Athletic Park.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM.


Rooms

Key West Inn Pensacola's 118 air-conditioned rooms provide full-sized refrigerators/freezers, microwaves, and phones. TVs come with cable channels, and guests can stay connected with free WiFi. Desks and free toiletries are also standard.


Property features

Key West Inn Pensacola features an outdoor pool, free WiFi in public areas, and a meeting room. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a seasonal outdoor pool, laundry facilities, and a picnic area.

Room options

Room, 1 King Bed, Smoking

King 1 | Sleeps 4

Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 4

Room, 2 Queen Beds, Smoking

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Key West Inn Pensacola

Everyone (10) Couples (8) Business (4) Family (16) Other (3)
1

nasty no good service had to wait almost 30 minute

Everyone

Had to wait 30 minutes for some one to check me in the First room I got was not fix beds unmade n room was nasty

By on Oct 19, 2017

3

in pensacola fl

Everyone

The first room I had the AC didn't work, it was filthy all over, cops everywhere and hookers, dealers, didn't feel to safe..

By , from robertsdale al on Aug 22, 2017

1

not a livable place not even for a night

Everyone

The place was surrounded by not so friendly looking individuals who look to by on some substance, carpets smelled and were dirty, linen was stained and had cigarette burn marks. Pillows were flat like a door mat just about. They switched our room and it was the same. We left and stayed else where.They would not refund but after contacting orbitz I was refunded half back. Thank you orbits!!!!!

By , from San Antonio, Texas on Jul 8, 2017

1

should not be listed by orbitz

Everyone

Did not stay but was required to pay $25 fee they said for Orbitz. Worst place I have ever seen. Photos misrepresented facility. Area is dangerous and crime ridden. Orbitz should never have it listed.

By on Jun 6, 2017

1

please do not book anyone for this hotel

Everyone

Please do not book anyone for this hotel, just hotels smells and it's been on all the furniture and also the matter walking down the hall you can smell smoke, and there's people that already stay there live in the hotel , Standing outside the room with chairs so you afraid to leave your car. I walked in five minutes left the key on the table and went downtown , And purchase me a new hotel room at the comfort inn.

By on May 4, 2017

1

dont book this one!

Everyone

The motel was old and worn.the front desk countertop was peeling and aged. More of a truck stop motel or hourly rental. The guy at the front desk was a nice older gentleman.

By , from Fl on Apr 18, 2017

2

dirty

Everyone

Very dirty room, dirty stained towels. In rest, spacious room and convenient hotel location. Breakfast was a joke.

By , from LA on Jan 24, 2017

2

get what you pay for

Everyone

About all I can say is the sheets were clean. Large amount of damage present in room. Phone did not work. Information of surrounding area in room, grossly out of date.

By on Oct 13, 2016

Review comment responded on Oct 25, 2016

We're sorry for your bad experience at our hotel. We are working hard on improving the rooms and renovating them. We appreciate any and all feedback to help us better address issues and improve guest stays at our hotel.

4

quiet and comfortable. centrally located.

Everyone

Even though the hotel is an older one, it was a very pleasant stay. The rooms were clean and comfortable. Staff was friendly and helpful. Very quiet. Everything on one floor which was great. Centrally located to all we wanted to see and do. We will definitely stay again

By , from Louisiana on Apr 19, 2016

1

awful stay, rude desk clerk manager

Everyone

took 2 hours to check on rude staff left outside in cold charged extra for remotely outrageously that was returned and the deposit has still yet to be returned to my credit card the room was not as expected awful stay awful staff would not recommend

By on Mar 22, 2016