Telephone in room did not work, we didnt need it, so waited until checkout to report it
Everything about the property was great. Staff was very nice as well. Only a couple of gripes. First for the 1st two days the A/C kept shutting off in our room due to condensation. After the third time, someone had to come in and vacuum out the pan. Secondly, I wish I would have picked a room not facing the new construction. Other than that, everything was excellent and we will definitely be back.
$28 for valet, $22 resort fee $30 taxes per day on top of room rate was unexpected. Hotel and grounds are beautiful, breakfast hot and good but limited choices due to covid and the same every day. We paid for an ocean view room but got a room facing construction. All said, the view of the ocean from the pool and grounds is spectacular. Couldn’t be in a better location and the hotel is walking distance to some of the best restaurants in the area. I’ll be back.
I loved how they had the outside set up. Lots of comfy chairs very spaced out. The pool and area around the pool was beautiful. They had large green areas. What I didn't like was they wouldn't turn on the gas fire pits. I paid extra for a balcony and ocean view and they put me on the first floor and the only view was the construction site where they are building a new wing. Couldn't even see the ocean. They corrected it and gave me another room but why did they put anyone in that first room unless they were going to take a few hundred off the bill. The coffee was really good but the food was cold on the breakfast buffet. We went to the front desk and found out there are no Ubers in that area so they called us a taxi. As we were waiting for the taxi a Trolley for town down pulls up. It would have been nice if the people at the front desk had mentioned that. Would have saved us some money.
The staff was amazing. Room service was on point. The rooms were very clean. First hotel I’ve stayed at where I didn’t need my own pillow and blankets.
Great location. Beautiful decor. Really enjoyed the relaxed atmosphere The restaurant was great! Good service and delicious food
Disappointed in food and although lovely very pricey..valet parking and $22/ day hotel fees for what? unable to use pool so no need for beach towels...
Beautiful hotel and grounds overlooking the ocean. Breakfast for an Embassy Suites was disappointing. Good selection, but poor quality. Other amenities were very good, and option of valet parking only , along with the daily fee excessive.
Perfect position , nice , clean, quite,beautiful view if you have ocean view
Waited over an hour after check-in to get our room and did not get the room we booked. We we asked they simply waived our resort fee and told us they did not have any more rooms available.
Our ocean front room was spacious and nicely furnished. The grounds offered room to roam or relax in comfy patio furniture complete with heaters. Furthermore, what's not to like about a complimentary drink and breakfast to add to your stay. Wish it had been longer.
Staff all extremely friendly bedrooms very nice pool area very nicely appointed
Gorgeous hotel right on the water and great restaurants in walking distance!
I loved how friendly the front desk employees were. Very accommodating. I wasn’t impressed with the bar staff. Rude and very unwelcoming. The pool bar wasn’t open and it was 80 degrees out which was disappointing. Should’ve definitely had at least a poolside server to run food & drinks to and from Rhum Bar but besides that, this hotel is gorgeous and very clean. Loved it. :)
This is an amazing property. Best vacation stay on St. Augustine beach, hands down.
- Cleaning of the room did not happen regularly - public toilets did not flush sufficiently - expensive valet parking only
Embassy Suites By Hilton St Augustine Beach-Oceanfront Resor places you next to Anastasia State Park and within a 5-minute walk of other popular sights like St. Augustine Beach. This 3.5-star hotel has 175 rooms and welcomes guests with 2 restaurants, an outdoor pool, and a 24-hour fitness center.
Start your day off right with a free breakfast, offered on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM. Enjoy dining at one of 2 onsite restaurants including Harvest and Reel, which specializes in international cuisine. Order from room service to satisfy your hunger without leaving your room, sip a beverage at the bar/lounge or coffee shop/café, and mingle with other guests at the free daily manager's reception.
The 175 air-conditioned accommodations afford space to spread out with a separate bedroom and living rooms. 27-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer spring water baths, hair dryers, and free toiletries. MP3 docks, sofa beds, and microwaves are other standard amenities.
At Embassy Suites By Hilton St Augustine Beach-Oceanfront Resor, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is available for USD 28 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this beach hotel include conference space, a business center, and coffee/tea in a common area.
Telephone in room did not work, we didnt need it, so waited until checkout to report it
Everything about the property was great. Staff was very nice as well. Only a couple of gripes. First for the 1st two days the A/C kept shutting off in our room due to condensation. After the third time, someone had to come in and vacuum out the pan. Secondly, I wish I would have picked a room not facing the new construction. Other than that, everything was excellent and we will definitely be back.
$28 for valet, $22 resort fee $30 taxes per day on top of room rate was unexpected. Hotel and grounds are beautiful, breakfast hot and good but limited choices due to covid and the same every day. We paid for an ocean view room but got a room facing construction. All said, the view of the ocean from the pool and grounds is spectacular. Couldn’t be in a better location and the hotel is walking distance to some of the best restaurants in the area. I’ll be back.
I loved how they had the outside set up. Lots of comfy chairs very spaced out. The pool and area around the pool was beautiful. They had large green areas. What I didn't like was they wouldn't turn on the gas fire pits. I paid extra for a balcony and ocean view and they put me on the first floor and the only view was the construction site where they are building a new wing. Couldn't even see the ocean. They corrected it and gave me another room but why did they put anyone in that first room unless they were going to take a few hundred off the bill. The coffee was really good but the food was cold on the breakfast buffet. We went to the front desk and found out there are no Ubers in that area so they called us a taxi. As we were waiting for the taxi a Trolley for town down pulls up. It would have been nice if the people at the front desk had mentioned that. Would have saved us some money.
The staff was amazing. Room service was on point. The rooms were very clean. First hotel I’ve stayed at where I didn’t need my own pillow and blankets.
Great location. Beautiful decor. Really enjoyed the relaxed atmosphere The restaurant was great! Good service and delicious food
Thank you for your feedback!
Disappointed in food and although lovely very pricey..valet parking and $22/ day hotel fees for what? unable to use pool so no need for beach towels...
I do apologize, the resort fee includes 2 complimentary chairs and towels, 2 hour bike rentals, Guest WiFi, Daily Yoga, 2 Bottles of Water, and local and toll free calls.
Thank you for staying with us and letting us know how your stay went. We appreciate your feed back. We hope to see you again soon
Thank you for your feedback!