Our ocean front room was spacious and nicely furnished. The grounds offered room to roam or relax in comfy patio furniture complete with heaters. Furthermore, what's not to like about a complimentary drink and breakfast to add to your stay. Wish it had been longer.
Staff all extremely friendly bedrooms very nice pool area very nicely appointed
Gorgeous hotel right on the water and great restaurants in walking distance!
I loved how friendly the front desk employees were. Very accommodating. I wasn’t impressed with the bar staff. Rude and very unwelcoming. The pool bar wasn’t open and it was 80 degrees out which was disappointing. Should’ve definitely had at least a poolside server to run food & drinks to and from Rhum Bar but besides that, this hotel is gorgeous and very clean. Loved it. :)
This is an amazing property. Best vacation stay on St. Augustine beach, hands down.
- Cleaning of the room did not happen regularly - public toilets did not flush sufficiently - expensive valet parking only
Nice amenities and breakfast and happy hour make the service charge palatable.
Our stay at the embassy suites in St Augustine Beach was fantastic. Every staff member was so Incredibly nice and helpful. Everything was so clean. The pool and beach were amazing. We can’t wait to go back! One thing we didn’t know was you have to pay $28/day for valet and $22/day for resort fees.
We live the setup of the property. The pool location on the beach is perfect!
This is a beautiful resort in St. Augustine that was much needed. The pool staff were very friendly, fast and efficient. However, There are problems now and I can forsee much greater problems in the future. 1st, despite posting signs that say: "Parking $16/ Day or Valet Parking $25/day" there is no self-parking and everyone was forced to use the Valet Parking at $25/day. That makes your $400 hotel room $425/night, not $400! 2nd, there was no bell hop available to help with luggage. 3rd, despite signs that say "This is a Smoke Free Resort" THIS IS NOT A SMOKE FREE RESORT. The lady next to us in Room 277 smoked the entire time she was there. First on her balcony, then when we complained she smoked in her room with the sheer curtain closed but we could still smell the smoke coming into our room. We complained three times, to no avail. They also allowed prople to smoke on the patio right below the balconies from the rooms. And that smoked waiffed up to our room as well. 4th, the cleaning of the rooms is not good. Our floors remained dirty the entire time we were there and you can already see the dirt piling up in the corners of the bathroom that will eventually make this beautiful resort look like so many Florida overused, unkempt, and understaffed hotels! A beautiful new resort with issues!
Great location to experience St Augustine and the beach.
Perfectly laid out space. Lobby area, pool, restaurant, etc was absolutely terrific
So much to say. Hotel was clean and it looks new. That been said, it all srarted with the MANDATORY valet parking; they push you to take ALL your belongings as you arrive and if you forgot something, you need to wait for them to bring your car so you can take your stuff out. Next was the check in, which it took over 25 minutes. The employee, VICTOR, at the reception kept answering the phones and doing everything else but processing our room. At some point another customer came to the desk and he told us: "I'm sorry but I have to attend him first" as the customer left, he told us he was changing his room because the one he got was dirty. Victor shouldn't be disclosing that information to another customer!!!! As for the room, it looked clean, but the it smelled bad. Finally, the breakfast area is disorganized, there's this wall in the middle with a narrow space to go thru everybody keeps bumping with each other and staff is very rude. I travel often and I have stayed in different Embassy Suites; this one was a real disappointment and of course never coming back to it. Hopefully manangemet takes some time to read customer's reviews so they take steps to fix these issues.
St. Augustine Beach is within a 5-minute walk of Embassy Suites By Hilton St Augustine Beach-Oceanfront Resor while other popular sites like St. Augustine Alligator Farm Zoological Park are within a few miles (5 km). This 3.5-star hotel has 175 rooms and welcomes guests with 2 restaurants, an outdoor pool, and a 24-hour fitness center.
Free cooked-to-order breakfast is included with your stay. Enjoy dining at one of 2 onsite restaurants including Harvest and Reel, which specializes in international cuisine. Order from room service to satisfy your hunger without leaving your room, sip a beverage at the bar/lounge or coffee shop/café, and mingle with other guests at the free daily manager's reception.
The 175 air-conditioned accommodations afford space to spread out with a separate bedroom and living rooms. 27-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer spring water baths, hair dryers, and free toiletries. MP3 docks, sofa beds, and microwaves are other standard amenities.
At Embassy Suites By Hilton St Augustine Beach-Oceanfront Resor, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is available for USD 28 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this beach hotel include conference space, a business center, and coffee/tea in a common area.
Our ocean front room was spacious and nicely furnished. The grounds offered room to roam or relax in comfy patio furniture complete with heaters. Furthermore, what's not to like about a complimentary drink and breakfast to add to your stay. Wish it had been longer.
Staff all extremely friendly bedrooms very nice pool area very nicely appointed
Thank you for your feedback! We look forward to having you stay with us again!
Thank you for your feedback! We look forward to having you stay with us again!
Gorgeous hotel right on the water and great restaurants in walking distance!
We are so glad you enjoyed your stay and hope to welcome you back again in the future!
I loved how friendly the front desk employees were. Very accommodating. I wasn’t impressed with the bar staff. Rude and very unwelcoming. The pool bar wasn’t open and it was 80 degrees out which was disappointing. Should’ve definitely had at least a poolside server to run food & drinks to and from Rhum Bar but besides that, this hotel is gorgeous and very clean. Loved it. :)
Thank you for your feedback. We are glad you enjoyed your stay and hope to welcome you back again.
This is an amazing property. Best vacation stay on St. Augustine beach, hands down.
Thank you for the wonderful feedback and hope to welcome you back again in the future!
- Cleaning of the room did not happen regularly - public toilets did not flush sufficiently - expensive valet parking only
I do apologize! I will make sure we address these issues!
Nice amenities and breakfast and happy hour make the service charge palatable.
Our stay at the embassy suites in St Augustine Beach was fantastic. Every staff member was so Incredibly nice and helpful. Everything was so clean. The pool and beach were amazing. We can’t wait to go back! One thing we didn’t know was you have to pay $28/day for valet and $22/day for resort fees.
Thank you so much for your positive feedback. We are so thrilled you had a wonderful time and look forward to seeing you in the near future.
We live the setup of the property. The pool location on the beach is perfect!
Thank you so much for taking the time to share your positive feedback. We hope you will come and visit us again in the near future.
Thank you for your feedback! We look forward to having you stay with us again!